We thank you for choosing Iberostar Selection Cancun as host of your recent vacations.It is a pleasure to know that overall you enjoyed your vacation experience.Likewise, we thank you for sharing your observations and we hope to host you once again to create a memorable experience together.Sincerely,

Agradecemos que haya compartido su experiencia con nosotros.Es un verdadero placer leer que Iberostar Selection Cancun ha estado a la altura de sus expectativas. Compartiremos sus comentarios con todo el equipo porque tratamos de convertir cada estancia en una experiencia inolvidable, y nos enorgullece saber que lo hemos logrado y que regresa a casa con la mejor energía.Esperamos que nos vuelva a dar la oportunidad de saludarle nuevamente.Atentamente,

We are very pleased to read that you had such a pleasant time in our hospitality at Iberostar Selection Cancun and we want to thank you for sharing your opinion with others. Confirmation that we were able to exceed your expectations is spectacular news for us. We also appreciate your kind words towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us and we are certainly very proud of them all.We would like to thank you once again for your kind review and will be delighted to welcome you back to one of our hotels soon.Kind Regards,

We are very pleased to read that you had such a pleasant time in our hospitality. The fact that we were able to offer you a great holiday experience is extremely pleasing as we work hard every day to achieve this. We try to think about everything to provide our guests with a perfect holiday.Again we thank you for sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future and wish you all the best.Kind Regards,

Your review of Iberostar Selection Cancun is very much appreciated. We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories.Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with a genuine experience.Likewise, we thank you for sharing your observations with us as they are an invaluable tool that help us to enhance our service and therefore, our guests' experiences.We look forward to welcoming you back again soon.Best Regards,

Thank you for taking the time to share your impressions of your stay at Iberostar Selection Cancun. We are truly glad to know that our exquisite gastronomic offer and cleanliness of your room were the highlights of your stay. These two aspects are very important to us. Gastronomy is one of the pillars of our establishment, and our team of chefs strives on a daily basis to prepare dishes both local and international and always using high quality and fresh produce in order to satisfy the most discerning of palates, we are very happy to know that we were able to satisfy yours.On the other hand, allow us to mention that our goal is to consistently provide our guests with an exceptional and memorable experience hand in hand with a friendly, warm and timely service at all times. For this reason we are concerned to read your observations. It is important to note that all our guests are equally important to us, without any distinction. We thank you for bringing your concerns to our attention. It is important to add that since January 2023 the Government has enacted a new non-smoking law, in all public places, including outdoors. We regret if this meant an inconvenience to you. We thank you once again for your opinion and we look forward to welcoming you back again. Until then, we wish you all the best.Best regards,

We would like first of all to thank you for choosing Iberostar Selection Cancun.Our aim is to create a particularly pleasant atmosphere for our guests with our numerous services in our beautifully designed hotel so your words confirming our success are very important to us.Likewise, we thank you for sharing your observations and it is nice to know that you hold us in fond memories and we hope that you visit us again soon.Best Regards,

Gracias por su comentario sobre Iberostar Selection Cancun.Nos complace haber logrado que sus vacaciones hayan sido tan agradables. Permítanos mencionar, igualmente, que será para nosotros un motivo de orgullo volverlo a alojar, de nuevo, en un futuro próximo para conquistarlo, una vez más, al mejor estilo Iberostar.Atentamente,

Muchas gracias por compartir este comentario con todos los viajeros.Nos ha encantado saber que disfrutó de una agradable estancia en Iberostar Selection Cancun y que nuestro trabajo diario ha merecido la pena.Transmitiremos sus palabras a todo el equipo y esperamos, sinceramente, tener la oportunidad de volverlo a saludar nuevamente en un futuro próximo afín de ofrecerle, una vez más, unas vacaciones inolvidables.Atentamente,

First and foremost, we would like to thank you for choosing Iberostar Selection Cancun on your most recent vacation.Allow us to mention that we try to please all our guests and we believe that a pleasant and convenient surroundings are paramount to our guest's enjoyment during their stay with us and we are pleased to know that our privileged location was of your liking.On the other hand, we sincerely regret that your room did not live up to your expectations, as we do try to take care of every detail so that our guests enjoy their stay with us and we strive daily for complete customer satisfaction. Allow us to explain that we follow a strict cleaning protocol and we are characterized by our immaculate and pristine hotels.However, we will pass on your comments to the correct department for their consideration.We thank you for sharing your comments with us and it will be an honor to host you once again in the near future. Best regards,

Your review of Iberostar Selection Cancun is very much appreciated. We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories.Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with a genuine experience.Again, we thank you for your kind comments and we look forward to welcoming you back again soon.Best Regards,

First of all, we want you to know we are really pleased that you had such an excellent holiday with us at Iberostar Selection Cancun and we want to thank you for sharing your experience with others.Our staff will be delighted with your praise, the entire team is not only particularly hospitable but is also given continuous training in terms of service and general working practice. We are therefore very pleased that both the efforts of our employees and our passionately prepared gastronomy have left a wonderful impression on you.On the other hand, we sincerely regret that your room did not live up to your expectations, as we do try to take care of every detail so that our guests enjoy their stay with us. We strive daily for complete customer satisfaction. Our Maintenance and Housekeeping departments follow a strict maintenance program in order to keep our rooms in excellent conditions, however, we will pass on your comments to the proper department for their consideration.Likewise, we thank you for sharing your observations with us as they are an invaluable tool that help us to enhance our guests' experiences.We hope to have the honor of hosting you once again on your upcoming vacations.Kindly,

Thank you for choosing Iberostar Selection Cancun for your recent holiday.It is a pleasure to know that our entertainment program was to your liking. Our Star Friends team works with great enthusiasm and makes a significant effort to satisfy our guests. We will relay your comments to all of them and we are sure they will be happy to know their efforts have been acknowledged.On the other hand, we are saddened to hear that our culinary offer did not live up to your expectations because a passion for gastronomy is one of the strengths of our company. Our dedicated team of chefs do work very hard on a daily basis to offer national and international options, using only the highest quality ingredients to please the most discerning palates. It is important to mention that all our buffets and restaurants work with high standards and protocols regarding hygiene, health, sanitation and safety. In addition to this, we have daily inspections carried out by our Quality & Hygiene department as well as by an external company. However, we do not take your comments lightly and we will forward them to the correct department for its review.We thank you for sharing your opinion with us and we look forward to welcoming you back again at any of our Iberostar Hotels & Resorts. Until then, we wish you all the best. Best regards,

Thank you for taking part of your time to share your experience, even though it has not been completely satisfactory.Allow us to say that gastronomy is one of the pillars of our establishment, we do our utmost to ensure our guest's complete enjoyment of our cuisine. Daily we strive to take care of our varied menus that combine quality and quantity following high standards. It is disappointing to read your observations, however, we will share your comments with our team of chefs because; at Iberostar we know that the well-being of our guests is the reason for our daily work.On the other hand, we regret to read that we have not been able to meet your expectations regarding cleanliness, as we do try to take care of every detail so that our guests enjoy their stay with us and we strive daily for complete customer satisfaction. Allow us to explain that we follow a strict cleaning protocol and we are characterized for our immaculate and pristine hotels. We totally agree that correct hygiene is essential to offer a comfortable stay for our guests, and we assure you that this is our goal. We will pass on your comments to the correct department and we regret that this made your holiday seem less than perfect.Once more, we would like to thank you for your invaluable opinion and we hope that you will allow us another opportunity at one of our hotels in the future. Best regards,

We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at Iberostar Selection Cancun. Every area and every service of our hotel is designed to provide a quality holiday experience, and whenever we receive confirmation this has been achieved we consider it a success story.We would like to thank you once again for your appreciation and hope to welcome you back again soon.Best Regards,

Thank you for taking the time to share your wonderful impressions of your stay at Iberostar Selection Cancun.It is of the utmost importance to us that our guests enjoy of our well-thought-out holiday concept. Our main objective is to guarantee our guests can experience the highest levels of comfort in a particularly pleasant atmosphere, and we are so glad to know you enjoyed a wonderful experience.Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future.Kind Regards,

We thank you for choosing Iberostar Selection Cancun as host of your recent vacations.It is a pleasure to hear that the service provided by our wonderful staff has exceeded your expectations.On the other hand, allow us to say that gastronomy is such an important pillar in our hotels, with our professional chefs using only the highest quality ingredients aim to please the palates of our valued guests. It is disappointing to read your observations, however, we will take note and use the improvement opportunity that this gives us.Also, we truly regret to read that you had some inconveniences with the tour you purchased. Please be sure that we will advise their management and share this comment with them in order to avoid these situations; please note that this is an external company and all their services, products and policies. Likewise, we thank you for sharing your observations with us as they are an invaluable tool that help us to enhance our service and therefore, our guests' experiences.We hope to have the honor of hosting you once again on your upcoming vacations.Kindly,

It has been a real pleasure to read this excellent review of your recent holiday with us at Iberostar Selection Cancun and we really appreciate that you took the time to write and share it with us and other travelers. The fact that we were able to exceed your expectations with our excellent standards in every area that characterize our company is of great importance to us.It is therefore very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again.Best Regards,

First of all, we would like to thank you for choosing Iberostar Selection Cancun.Such a friendly review is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.Again we thank you for your pleasant opinion of our hotel and hope that we will continue to provide you with excellent holiday experiences in the future.Best Regards,

We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at Iberostar Selection Cancun. We are delighted to know that our excellent service provided by our team and our wonderful culinary offer has exceeded your expectations.On the other hand, we sincerely regret that your room did not live up to your expectations, as we do try to take care of every detail so that our guests enjoy their stay with us. We strive daily for complete customer satisfaction. Our Maintenance and Housekeeping departments follow a strict maintenance program in order to keep our rooms in excellent conditions, however, we will pass on your comments to the proper department for their consideration.We would like to thank you once again for your appreciation and hope to welcome you back again soon.Best Regards,

It is always fabulous for us to receive such wonderful reviews like yours. We appreciate the time and effort taken to share this opinion of your holiday at Iberostar Selection Cancun. We have treated your description as a triumph and your comments confirm that we are on the right track with our numerous efforts and attention to detail.We, therefore want to express our gratitude again for your excellent review and will be delighted to welcome you back to one of our hotels in the near future.Best Regards,

First of all, we would like to thank you for sending us your feedback.We strive to provide a seamless and enjoyable vacation for all our guests and we regret to know we did not exceed your expectations. Gastronomy is one of the pillars of our establishment, and we are on a daily quest for culinary perfection. Our team of hand-picked professional chefs, using only the highest quality ingredients, aim to please the palates of our valued guests. We really are sorry that on this occasion we were not able to conquer yours.In the future may we invite you to personally transmit, during your stay any complaints or suggestions that you may have and allow us to intervene and make your holiday even more enjoyable. At Iberostar that is one of our main goals.We hope to have the pleasure of your company in the future and fulfill all of your expectations in true Iberostar style.Best regards,

First and foremost, thank you for choosing Iberostar Selection Cancun on your most recent vacation, and for sharing your kind comments with us. We are honored to know that you have enjoyed of an excellent holiday and have left with wonderful memories of your vacation. Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with an excellent experience. Also, we are delighted that we could completely satisfy you with our culinary offer. Our chefs work very hard on a daily basis to please our guests with only the finest ingredients and the fact that you noticed this is great to hear.Likewise, we thank you for sharing your observations and we look forward to welcoming you back again. Until then, we wish you all the best.Kind regards,

Thank you for taking the time out of your day to write to us and share this review of your recent holiday at Iberostar Selection Cancun.It is a pleasure to know that overall you enjoyed your vacation experience. Also, we are delighted that we could completely satisfy you with our buffet. Our chefs work very hard on a daily basis to please our guests with only the finest ingredients and the fact that you noticed this is great to hear.On the other hand, we sincerely regret that your room did not live up to your expectations, as we do try to take care of every detail so that our guests enjoy their stay with us. We strive daily for complete customer satisfaction. We assure you that our maintenance and housekeeping departments follow a strict maintenance program in order to keep our rooms in excellent conditions, however, we will pass on your comments to the proper department for their consideration.Also, we are saddened to read that we did not please you with our a la carte restaurant. We shall use your constructive critique to help us reach our goal of complete customer satisfaction.Although it would appear this was not the perfect fit for you, we hope you will join us again at one of our many other beautifully located Iberostar hotels for your next holiday.Best regards,

Thank you for choosing Iberostar Selection Cancun as your most recent holiday destination. Allow us to mention that we try to please all our guests and we believe that a pleasant and convenient surroundings are paramount to our guest's enjoyment during their stay with us and we are happy to know that our privileged location was of your liking.Again we thank you for your kind comment and we hope to welcome you back again soon.Kind regards,

Thank you for sharing your feedback regarding your recent stay with us. We sincerely appreciate your words towards our staff who are characterized by their kind and helpful manner. We will congratulate them on your behalf and we are delighted that they could enhance your stay with us.On the other hand, we understand your concerns and appreciate you bringing them to our attention. Allow us to mention that gastronomy is one of the pillars of our establishment, and we work on a daily basis to surpass ourselves. We are saddened to hear that our gastronomic offer did not live up to your expectations because a passion for gastronomy is one of the strengths of our company. Daily we strive to take care of our varied menus that combine quality and quantity following high standards. We will share your comments with our team of chefs because; at Iberostar we know that the well-being of our guests is the reason for our daily work.Your feedback is crucial for us to improve, and we hope you will consider giving us another opportunity to serve you in the future. Attentively,

Thank you for taking the time out of your day to write to us and share this review of your recent holiday at Iberostar Selection Cancun.Allow us to mention that at Iberostar, we are on a daily quest for culinary perfection. Our team of hand-picked professional chefs, using only the highest quality ingredients aim to please the palates of our valued guests. We will share your comments with our team of chefs because; at Iberostar we know that the well-being of our guests is the reason for our daily work.Once more we thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,

First of all, we want you to know we are really pleased that you had such an excellent holiday with us at Iberostar Selection Cancun and we want to thank you for sharing your experience with others.Our staff will be delighted with your praise, the entire team is not only particularly hospitable but is also given continuous training in terms of service and general working practice. We are therefore very pleased that both the efforts of our employees and our passionately prepared gastronomy have left a wonderful impression on you.Thank you again for sharing your motivating comments and we look forward to your next visit to our hotel.Best Regards,

Firstly we thank you for contacting us to share your concerns related to your recent holiday.We will take note of the improvement opportunities that your observations offer us. Excellence in service truly is one of our strengths and we work with enthusiasm for it to remain so. We are sad that during your stay we did not accomplish our goal with you. We will pass on your comments to the correct department for their consideration.We thank you for your comments and we assure you they will be considered to improve our guests’ experience. Once again we thank you for reaching out to us to notify us of your concerns. We very much hope you will join us at one of our hotels on your next holiday.Best regards,

We would like first and foremost to thank you for choosing Iberostar Selection Cancun for your recent holiday. Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home away from home. Again we thank you for your comments and we hope to welcome you back again soon.Kind regards,

It has been a real pleasure to read this excellent review of your recent holiday with us at Iberostar Selection Cancun and we really appreciate that you took the time to write and share it with us and other travelers. The fact that we were able to exceed your expectations with our excellent standards in every area that characterize our company is of great importance to us.It is therefore very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again.Best Regards,

First of all, we would like to thank you for taking the time to share your impressions with us about Iberostar Selection Cancun. Our guest's enjoyment is top priority and we are disappointed to hear that your stay was not as perfect as it should have been. Furthermore, we regret to read that we have not been able to meet your expectations regarding cleanliness and it surprises us, as we follow a strict cleaning protocol and we are characterized for our immaculate and pristine hotels, we totally agree that correct hygiene is essential to offer a comfortable stay for our guests, and we assure you that this is our goal. We will pass on your comments to the correct department and we are sorry that this made your holiday seem less than perfect.On the other hand, regarding dinner reservations, we can assure you that our only objective is for all our guests to enjoy our exquisite gastronomic offer without the need of making a reservation. However, we do not take your feedback lightly and we will share it with the proper department. We are very grateful to you for taking the time to send us your invaluable feedback and hope that you had a good journey home.Best regards,

It has been really good to read that you had such a great time in our hospitality and we want to thank you for sharing your experience. Confirmation that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we promise to continue working hard to achieve this every day. We try to think about everything to provide our guests with a perfect experience.Once more, we thank you for writing and sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future.Best Regards,

We want to thank you for sharing your experience with others. Our day to day efforts are to create a particularly pleasant atmosphere for our guests with the numerous services available in our wonderfully designed hotel, so your words confirming our success are really important to us. We will certainly extend your praise to all of our dedicated colleagues because we know we have quite a remarkable team here.On the other hand, allow us to mention that gastronomy is one of the pillars of our establishment, and we do our utmost to ensure our guest's complete enjoyment of our cuisine. We can assure you that we want all our guests to enjoy of our gastronomic offer and we regret that on this occasion we couldn’t exceed your expectations in this area. Again, we want to express our gratitude for this feedback and hope to have the honor of serving you again soon.Best Regards,