4/10 Buruk
Vaeshendra, Jamaica
Bepergian bersama teman
31 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
This was an awful all inclusive experience. The main disappointment was very limited and repetitive food options. The beach was not clean! And not swimmable most days. We were bombarded with pushy and scammy timeshare sales people. You have to PAY extra for every little thing. Before they would even help you they tell you the price for the service. This is a money grabbing hotel with policies that make you feel restricted and uncomfortable. I complained to the hotel that someone was in my room and left their hair tie that was not mine! (after I had already checked in to my room). The front desk person apologized and said “sorry mam this won’t happen again”… completely missing the security concern here or willing to investigate. Oh and you have to pay to do your own laundry with your own detergent about 20$ for the smallest load to wash and dry. Beware of the personally assigned “concierge”. They’re not really there to help but to find out details of what you like to upsell daily.
They only want your money and do not care a darn about you! And their “no refund” policy is to protect them from abusing and ripping off their guest.
Oh and make sure you take taxi through the hotel and pay double because the policy doesn’t allow your chosen taxi to pick you up at the lobby nor will they help you exit gracefully to your cab which is a block out on the street with ALL your bags.
I will again, emphasize how crappy, cheap mannered, sloppy, sleazy and deplorable accommodation is.
Vaeshendra
Menginap 5 malam pada bulan Mei 2024