Dear Arthur thank you for staying with us at Crowne Plaza Chongqing Jiefangbei in the heart of Chongqing and many thanks for your feedback. Thank you for letting us know about your bathroom and we will get our Maintenance Team onto this immediately to get this fixed. We appreciate you letting us know. I do hope you enjoyed your stay and we can welcome you back again soon. Thanks again for staying with us.

Dear Wilson thanks so much for staying with us at Crowne Plaza Chongqing Jiefangbei and for the wonderful comments about our staff and their customer service attitudes and care, it really means alot and is a very important focus to our team who really care about our guests. Unfortunately the weather has been very changeable of late with variations from hot to cold and Chongqing always has high humidity, and due to some guest requests we had turned the heating up when you were here. I am very sorry to hear it was a little too warm in your room and it disturbed your sleep. Hopefully if you are coming back if you could let us know in advance and we could ensure a cooler room. Thank you again for staying with us and for this valuable comments. Wishing you a great onward journey.

尊敬的客人，感谢您选择重庆解放碑皇冠假日酒店并抽出宝贵时间分享您的入住体验。看到您对我们的认可我们十分开心，我们会一如既往的为所有客人提供优质的服务。期待您下次光临。

친애하는 손님, 귀하의 의견에 대해 대단히 감사합니다, 우리는 당신이 여기 머물고 다음 숙박을 기대하게되어 매우 기쁩니다.

Thank you for choosing our hotel. Wish to see you again

Dear Guest, Thank you for choosing Crowne Plaza Chongqing Jiefangbei. We are so happy to receive your wonderful comment. Our hotel is located in the center of Jiefangbei area, and it is also very convenient for sightseeing places. We look forward to your visit again.

Thank you for your kindly comments, for parking issue, our concierge and security staff are very glad to help, you could ask for help next time, looking forward to see you again

尊敬的客人，感谢您选择重庆解放碑皇冠假日酒店并抽出宝贵时间分享您的入住体验。对您提到的电梯事宜我们深表歉意。酒店管理层非常重视运作安全，开业以来每年都会请有资质的第三方公司进行定期年检并进行日常维护。同样我们一直把客人的安全放在首位，管理层也会定期对酒店的设施设备进行检查，我们也将您提到的问题反馈给电梯公司及时进行检查并排除隐患。我们再次对此为您带来的不安深表歉意。期待您下次光临。

We are very happy you have a wonderful memory during your stay, hope to see you soon!

Dear Guest, Thank you for choosing Crowne Plaza Chongqing Jiefangbei. We are so happy to receive your wonderful comment of the upgrade and hotel view. Our hotel is located in the center of Jiefangbei area, and it is also very convenient for sightseeing places. We look forward to your visit again.

Dear Guest, Thank you for choosing Crowne Plaza Chongqing Jiefangbei. We are very happy to receive your good comment . We will share with the team and keep our standard. Look forward to welcoming you back soon.

尊敬的客人：感谢您选择重庆解放碑皇冠假日酒店并分享您的入住体验。对于您提到的问题我们非常抱歉，我们已将此反馈给前厅部负责人，酒店会加强前台员工办理入住流程的内部培训，尽力避免此类情况再次发生。为您带来的不便再次表示歉意，期待您的下次入住，见证我们的进步。

Dear guests, Thank you for choosing Crowne Plaza Chongqing Jiefangbei.We are very happy to know that you recognize the location of the hotel.Our hotel is located in the bustling city center, within walking distance to Hongya Cave, Qiansimen Bridge,Yangtze River Cable Car and other popular attractions.Thank you for your good comment and we look forward to welcoming you back again.

Dear guest, Thanks for sharing your feedback on your recent stay at Crowne Plaza Chongqing Jiefangbei! Hotel is located in the core business circle of Jiefangbei, closed to Subway Line 1,2 and 6 and it is only a few minutes' walk to Hongya Cave, Qiansimen Bridge and other popular attractions.Hotel has officially changed its name to Crowne Plaza Chongqing Jiefangbei since 1st January of this year, operating under the "Crowne Plaza" brand . In future we will continue to keep our service quality and looking forward to welcoming you back again. Thanks for your support !

お客様：先日は重慶解放碑crownplazaホテルをご利用頂きまして、誠にありがとうございました。ホテルの場所、部屋についていい評価されて頂き事嬉しいです。ホテルは解放碑遊歩道にあり、洪崖洞、千すい門、長江ロープウエイ等観光地に近い交通も便利で、旅行にとって良い選択です。お客様が部屋をきれいと評価されて私達にとって励みです。再度ホテルをご利用して頂き、私達の光栄です。これからもお客様のご多幸を心よりお祈りしております。またご再来を期待しております

Dear guest， Thank you for choosing Crowne Plaza Chongqing Jiefangbei . Thank you very much for your recognition of our hotel location, the city scenery and the river view.Our hotel is located in the city center, at the intersection of Yangze River and Jialing River，with beautiful scenery, suitable for travel and vacation.We are very sorry to know the problems you mentioned .We already contact our Chief Engineering to follow up to check the lock in your room, and we will pay high attention to arrange a suitable room for your next stay referring to the sound problem. We apologize again for the unpleasant experience , hope we still have chance to welcome you back and provide you a better stay experience . Thank you again for letting us know and we look forward to your next stay.

Dear Guest, Thank you for staying with us and share your feedback. We are sorry to know the wifi problem you mentioned. We have informed our IT manager to check it and make sure the wifi goes well. Our Assistant Manager is available for 24 hours, you could reach to him if you have any problem during your stay as well. Thank you again for your comment. We look forward to welcoming you next time.

亲爱的客人， 感谢您下榻重庆洲际酒店！我们很高兴看到您对酒店地理位置的满意，酒店地处解放碑商圈，美食众多，且出行交通非常便利。对于您提出的酒店装潢老旧的问题，酒店也一直非常注重维护和保养，今后我们也会加快步伐，努力为您创造一个更加美好的入住环境! 再次感谢您的评价，期待您再次光临！

亲爱的客人， 感谢您选择重庆洲际酒店！我们非常高兴看到您此次有一个愉快的入住体验，也感谢您对酒店品牌的认可！能为您提供满意的入住服务，是我们一直秉承的理念！我们会不断努力，为您创造一个更加舒适的入住环境，让您的旅途更加美好舒心！ 期待您再次光临重庆洲际酒店，畅享更多优越！

尊敬的客人： 感谢您选择重庆洲际酒店并分享您的入住体验。谢谢您对酒店位置和房间的认可，酒店优越的地理位置的确是客人出差、旅游的极佳选择，到洪崖洞等网红打卡景点只要步行即可。酒店八楼中餐厅正推出地道川菜任点任吃套餐，您还可以在五星级酒店环境中以实惠的价格享受地道美食。 再次感谢您的评价，期待您下次光临。

尊敬的客人： 感谢您选择重庆洲际酒店并抽出宝贵时间分享您的入住体验。我们非常重视您的反馈，开业十二年以来，酒店一直非常注重设施设备的维护保养，目前酒店正在进行逐步的改造和升级，意在为客人带来更美好的体验。 再次感谢您选择重庆洲际酒店，期待您下次光临。

亲爱的客人， 感谢您入住重庆洲际酒店并抽出时间分享您的入住体验。我们很高兴看到您对酒店地理位置，卫生和早餐的好评！能为您提供满意的入住体验是我们一直奉承的理念！我们会不断努力，继续为您提供更为贴心的优质服务，超越您的期待！ 我们期待您再次入住重庆洲际酒店！

Dear guest, Thank you for taking the time to post your feedback about your recent stay at InterContinental Chongqing. Please do accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback about the problem of the room sound insulation with the concerned department and they are actively following up. We hope that this experience will not deter you to visit us again in the near future. We look forward to welcoming you back to our hotel again. Thank you! Sincerely,