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Ulasan untuk Azul Hotel & Retreat

4 out of 5
Azul Hotel & Retreat
3 km South of Marbella, Santa Cruz, Cuajiniquil, Guanacaste

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 239 dari 427 ulasan" "
Penilaian 8 - Bagus. 109 dari 427 ulasan" "
Penilaian 6 - Cukup Baik. 42 dari 427 ulasan" "
Penilaian 4 - Buruk. 20 dari 427 ulasan" "
Penilaian 2 - Sangat Buruk. 17 dari 427 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

7,8/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Marcelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pasamos una semana muy confortable en el hotel. Nos hospedamos en una habitación tipo Villa y el espacio es ideal para 4 personas. Las instalaciones del hotel son amplias sin tener que ser muy distantes para caminar hacia el restaurante. La playa aún conserva su privacidad y seguridad. El gimnasio muy amplio y con buenas máquinas y el Spa en una ubicación separada y tranquila el servicio muy bueno. Excelente hotel para relajarse y descansar.
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

hilel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

Rafiah

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Michael, Westlake Village

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean beach front property with great staff. Room was 1 of the best I have experienced in th 20 years I ave been coming to Costa Rica
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Joachim

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
T
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

emmanuel

Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

emmanuel

Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Emil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente hotel
El hotel es hermoso, perfecto para relajarse y disfrutar del sonido del mar. El personal del hotel es sumamente amable y atento en todo sentido. La playa al frente del hotel no es una playa apta para estar pero playa San Juanillo que queda a solo 15 minutos en auto es preciosa. Solo un detalle no relacionado al hotel en si, tener en cuenta que la calle no está en las mejores condiciones y es recomendado usar un carro alto.
Menginap 2 malam pada bulan September 2023

4/10 Buruk

G

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disappointed. Road to get there are treacherous.
Phone to room is not connected. Cannot call front desk. The Safe in our room … batteries expired after putting our passports and valuables in and could not get into the safe. No one at front desk. Called via WhatsApp. No message Center. Had to email. Still no response. Had to find someone to open it. Spoiled our day trip to see the Turtles migration in Ocional . Missed this once in a year phenomenon. The whole reason we booked this location. No coffee table to place any drinks, coffee or a plate. Awkward. Never have seem this before. TV did not work. No refund or expression of empathy. Manager would not allow later check out time even after all of this hassle. Very difficult to get to. Roads are treacherous. Grounds are lush. Only nice part. Never again. Ever.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Azul pada tanggal 14 Agu 2023
We are sorry for the inconveniences that occurred. The cashier's report was made at 10:20 p.m. and it was already resolved before 11:00 p.m. Regarding the turtle tour, we notified you in advance of your arrival that the arrival had already ended, it is a phenomenon that occurs once a month and it is something that we cannot control. On the other hand, you reserved the simplest room we have and we gave you a free upgrade to a larger room with a balcony and hammock. Additionally we apply a 20% discount on restaurant consumption.

8/10 Bagus

JOSE P

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Un hotel para descansar
Es un hotel ideal para estar en paz. La piscina es fenomenal, con muchas zonas para descansar y escuchar el sonido del mar.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Clara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wonderful experience all along!
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Federico

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Todo es muy lindo es un excelente hotel lo único que no me gusto es el abuso excesivo de el precio del restaurante precios que no son para turismo nacional
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Jean Pierre, Longueuil

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Un peu à l’écart des villes et villages plus touristique avec route d’accès (piste en fait) assez cahoteuse (louer un 4x4 est requis), mais beau lieu tranquille. Staff travaille très fort, est très accueillant et disponible. J’étais hors saison… peu de gens. Parfait pour le repos. Chambre spacieuse, propre et confortable avec vue sur la mer, dans mon cas… vraiment super! Le petit resto offre une carte très très honnête. Piscine fort agréable. Plage de sable noir (chaud pour les petits pieds du Nord..) avec des vagues quand même significative (mais pas assez pour du surf, je crois) Beaucoup aimé!
Menginap 6 malam pada bulan April 2023

10/10 Sangat Bagus

Marty

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Gary

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location to the beach is great. The pool and restaurants are very nice. The staff are very friendly and helpful.
Menginap 7 malam pada bulan Februari 2023

10/10 Sangat Bagus

Sreekrishnan, Toronto

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent Hotel. Quiet and clean. Super helpful and nice staff.
Menginap 7 malam pada bulan Januari 2023

2/10 Sangat Buruk

GIL

Tidak Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2023

10/10 Sangat Bagus

Gregory

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
If you want the soundtrack of the surf in the background of your next stay then the venture to the Azul Ocean Club is worth the trip. A little off the paved path but well worth the adventure. The rooms are designed to enjoy the setting. The food is excellent, though a little pricey, and the beach is right there.

6/10 Cukup Baik

Cristina

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
he place is beautiful and delicate, the staff was never present to see if we needed anything, the bar was not open during our stay and we went in for a Coke without permission thinking that we were obviously going to pay for it, when someone from the staff finally showed up We told what we did and she told us "that's forbidden" with a grim face and she immediately went through the dataphone, what we expected was for her to tell us "oh what a pity, calm down, you need something else, the bar opens at such a time, I offer you cocktails etc" and As a second point, there is no access to the beach due to garbage and logs.

10/10 Sangat Bagus

Stanislas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Taille humaine, plage différente, qualité de nourriture.
Menginap 2 malam pada bulan Desember 2022

10/10 Sangat Bagus

Geoffrey

Menginap 1 malam pada bulan Desember 2022

8/10 Bagus

santiago

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Property was too isolated from shopping areas and did not have a place to purchase souvenirs, etc. Everything was hours away on very bad and bumpy roads
Menginap 7 malam pada bulan November 2022

2/10 Sangat Buruk

Roland

Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Luis Agustin, San Pedro Garza Garcia

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Es un hotel muy bueno. Los cuartos son amplios y cómodos. La playa está enfrente y sale uno directo. La arena fina y limpia. De color negro muy suave. El mar delicioso.
Menginap 2 malam pada bulan Agustus 2022

4/10 Buruk

Darian, brooklyn

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Looks very dated. Roads are horrible
Menginap 3 malam pada bulan Juli 2022

8/10 Bagus

Alba

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2022

8/10 Bagus

Ana Serrato

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice facility at a beautiful location. Very quiet. Food and drinks expensive, and no other restaurants nearby, so almost no option but to eat/drink at the hotel itself.
Menginap 3 malam pada bulan Juni 2022

6/10 Cukup Baik

Xuan

Disukai: Staf & layanan
Beware that to get to this hotel alone, is an adventure. You have to drive on 10 miles worth of dirt/unpaved/potholes to get to this hotel. The resort was nice, but our room was a little outdated. Also, expect bugs to drop in and out when you open the door. We went when it was raining and little critters kept coming in and falling on top of our beds.
Menginap 1 malam pada bulan Mei 2022

2/10 Sangat Buruk

Urvil

Menginap 2 malam pada bulan Mei 2022

8/10 Bagus

Jonathan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our first time to this resort. We would return without hesitation.
Menginap 8 malam pada bulan April 2022

10/10 Sangat Bagus

Kenneth, Tampa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The perfect couples weekend getaway. Hidden treasure.
Menginap 3 malam pada bulan April 2022

10/10 Sangat Bagus

Kary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was a nice surprise. I was skeptical at first after reading the reviews, but took my chances anyway. It is definitely off the beaten path - a dirt road with a lot of washboard leading to the hotel, but well worth it for us. But I would bring snacks/drinks if you don't want to travel after getting there (Marbella isn't much of a town). The food at the restaurant was very good and the pool bar was kind of more like pub food, but fine. The staff were all friendly and polite. I loved the room - spacious, clean and comfortable. The outside shower was great for those sandy days on the beach. The essential oil diffuser was a nice touch too! It is very quiet and private - unlike Tamarindo where we went after this - wishing we had stayed longer at Azul instead. I would return to this location.
Menginap 2 malam pada bulan April 2022

10/10 Sangat Bagus

Troy, Fredericton

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The beach was absolutely amazing! We had the while beach to ourselves for hours. Food and service were perfect. Really clean place. If youre looking for a quiet resort type place, this is it!
Menginap 1 malam pada bulan April 2022

8/10 Bagus

Alexander

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Es mas que todo para parejas
El hotel es un lugar pequeño y acogedor. Es mas que todo como para parejas, no hay mucho entretenimiento dentro de las instalaciones. Si es cierto que tienen mesa de ping pong y pool ademas de piscinas que tampoco son muy grandes. Lo mejor fueron las camas amacas (camacas) que estan disponibles y se puede dormir tranquilo. La playa no es apta para bañarse y la arena es negra. Hay mas que todo gente pescando que bañandose. Las olas son encontradas en las playas y es peligroso para niños o gente que no sepa nadar.
Menginap 3 malam pada bulan April 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic Place to Stay! 😀
My husband and I stayed here for 10 days on our first visit to Costa Rica. Azul Ocean Hotel was awesome! All the staff were amazing and so friendly! Being right on the ocean was like a dream come true! The pool was fantastic and so relaxing! All the grounds and rooms were so clean and maintained. My husband used the fitness room daily. I enjoyed relaxing on the beds listening to the ocean. The black sand beach was beautiful and we loved going there daily. The sunsets were absolutely gorgeous! Our daughter who lives in Nosara came to visit and stayed at the hotel for a few days in a suite. The food was great! If I had to suggest one thing, it would be if they could offer desserts at the restaurant…I have a sweet tooth 😊. I highly recommend this hotel! 😊
Menginap 10 malam pada bulan Maret 2022

10/10 Sangat Bagus

Nathalia

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
AMAZING AS ALWAYS :)
Menginap 2 malam pada bulan Maret 2022

10/10 Sangat Bagus

Joseph

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2022

10/10 Sangat Bagus

Nathalia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved staying here!
Menginap 2 malam pada bulan Maret 2022

10/10 Sangat Bagus

Irene, miami

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
La cercanía al mar y excelente comida y servicio
Menginap 3 malam pada bulan Februari 2022

10/10 Sangat Bagus

Mauricio

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Una maravilla de hotel
Menginap 1 malam pada bulan Februari 2022

8/10 Bagus

Patricia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet and peaceful. Accommodations are spacious and nice. However, no towels every morning, no staff would show up around the pool till around 11. Food needs improvement since there is no where else to eat.
Menginap 3 malam pada bulan Februari 2022

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Muy lindo hotel, tranquilo y buena atención
Menginap 3 malam pada bulan Januari 2022

8/10 Bagus

Patricia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely place, nice and peaceful. Check in was fast and friendly as were other staff. Food was indifferent and more choices of what to eat would be nice. Unfortunately there are a few deserted projects that ruin the area.
Menginap 4 malam pada bulan Januari 2022

10/10 Sangat Bagus

Nayoha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful place
Menginap 1 malam pada bulan Januari 2022

8/10 Bagus

Luis Diego

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
El lugar muy bonito. Muy tranquilo. Poca gente. La playa muy tranquila. Habitaciones muy cómodas, confortables y limpias El servicio estuvo regular. Se demoraba mucho en entregar la comida ( 50 min) considerando la poca cantidad de personas Y tampoco habían personas ofreciendo snacks, bebidas en la piscina.
Menginap 3 malam pada bulan Desember 2021

10/10 Sangat Bagus

María

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fin de año relax
Nos encantó las instalaciones y habitación, están en excelente estado vale cada dinar pagado. La comida muy rica pero muy cara. La ubicación ideal para descansar y viajar a otras playas cercanas. El personal muy amable pero puede mejorar!
Menginap 5 malam pada bulan Desember 2021

6/10 Cukup Baik

Lise

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Dissatisfaction
This was a nine day vacation with 10 people of our family. Had no idea the road conditions to get to the hotel 22 km of very bad dirt roads. Once at the resort grounds and rooms are great. There is absolutely nothing in the area to walk to and with 10 people taxis every time $100. Unfortunately they would run out of many items on the menu juice, bread, hamburgers, ribs, ravioli, lamb, etc. Most nights had to wait one hour to an hour and a half for our meal to come. I would not come to this resort again
Menginap 9 malam pada bulan Desember 2021

10/10 Sangat Bagus

Sergio

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2021

8/10 Bagus

CARINA, Los Angeles

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The rooms are big and the bed is very comfortable. The premises are very well kept and tastefully done with a Caribbean flair. Unfortunately, the beach is black sand and not very inviting. There are nice beaches close by so if you have a car, that should not be a problem. The staff is very helpful and super nice. The food is standard.
Menginap 3 malam pada bulan November 2021