Lobi

Ulasan untuk Elite World Grand Istanbul Kucukyali

5 out of 5
Elite World Grand Istanbul Kucukyali
Inonu Cad. No 22, Kucukyali Maltepe, Istanbul

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 536 dari 880 ulasan" "
Penilaian 8 - Bagus. 208 dari 880 ulasan" "
Penilaian 6 - Cukup Baik. 58 dari 880 ulasan" "
Penilaian 4 - Buruk. 24 dari 880 ulasan" "
Penilaian 2 - Sangat Buruk. 54 dari 880 ulasan" "

9,0/10

Kebersihan

8,4/10

Staf & layanan

8,8/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Raeanne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service from staff! Highly recommend to discover the asian side of istanbul! Driving is easier on this side of istanbul
Menginap 6 malam pada bulan April 2024
Tanggapan dari Guest Relations Manager pada tanggal 27 Mei 2024
Dear Ms . Raenne, Thank you for your wonderful review.It is our utmost priority to ensure each of our guests that enter our hotel feel embraced with a genuine sense of welcome and appreciation.Your comments for our team members are greatly appreciated. We are so happy to know you and received the exceptional service and guest experience that we strive to provide!We very much look forward to the opportunity to welcome you and your family back again soon.Kind Regards, Guest Relations Manager Eylem ER

10/10 Sangat Bagus

Samir, Sheffield

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Representative pada tanggal 25 Mei 2024
Dear Mr. Samir,Thank you so much for your wonderful review!We are thrilled to hear your stay at Elite World Grand İstanbul Küçükyalı was remarkable and very much look forward to the opportunity to welcome you back again soon.Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Zalmi

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Awesome
Menginap 6 malam pada bulan Mei 2024

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good hotel, super clean, very good service and affordable restaurant on the highest floor.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Representative pada tanggal 21 Mei 2024
Dear Mr.Mark,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Elite World Grand İstanbul Küçükyalı.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note that your feedback about our team has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences.We are happy to hear you loved your The Grill Restaurant.Thank you for staying with us and we hope you choose to create more memories at Elite World Grand İstanbul Küçükyalı whenever your travels bring you back to Istanbul.Best Regards,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Aleyna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024

2/10 Sangat Buruk

Houssam

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bad treatment, not clean, and no privacy in the bathrooms between women and men. They put a sign here for men and here for women. When my wife entered the Turkish bath supposedly designated for women, she found a man inside with his girlfriend, and when I asked them about this big mistake, they told me that he can enter the women’s room. . For them, this is a normal thing, and in fact, this is an unforgivable mistake, especially if the woman is veiled
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Manager pada tanggal 23 Mei 2024
Dear Mr. Houssam , We are sorry to learn that your overall stay with us did not meet your satisfaction.We have only one bath in our hotel. and as we stated on our website; It is for the common use of both male and female guests. It is especially common in the fitness, pool, sauna and steam room.We serve our guests together. Thank you for informing us about this issue in terms of hygiene. We would like you to know that we pay attention to our hygiene standards and will take the necessary precautions. We take your feedback very seriously and want to make sure the matter is investigated thoroughly to prevent it from happening again in the future. We would appreciate the opportunity to discuss your experience in more detail and would like your contact information.Kind regards,Guest Relations Manager Eylem ER

10/10 Sangat Bagus

Sherif, Nutley

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
property condition, safe area, nice service, good location , nice breakfast,
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Representative pada tanggal 17 Mei 2024
Dear Mr. Sherif,Thank you for your glowing review of Elite World Grand İstanbul Küçükyalı. We couldn't be happier to read your review and hear about how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Mojtaba

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Representative pada tanggal 14 Mei 2024
Dear Mr. Mojtaba,On behalf of all of us at Elite World Grand İstanbul Küçükyalı, thank you so much for wonderful review of our hotel. It is truly a pleasure to hear you found your stay to be exceptional.We look forward to the opportunity to welcome you back again in the near future.Kind Regards,Sevgi ÇelikGuest Relations Representative

2/10 Sangat Buruk

Houssam

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bad service, no cleanliness
Menginap 13 malam pada bulan April 2024
Tanggapan dari Guest Relations Representative pada tanggal 14 Mei 2024
Dear Mr. Ayad,Thank you for your feedback. We are extremely disappointed to hear of your experience staying with us. This is absolutely not the level of service that we strive for and your experience is not acceptable to us. We would very much like to speak with you about this in more detail. Kindly requesting to reach out to us at in down below contact details.Kind Regards,Sevgi ÇelikGuest Relations Representativeguestrelationsasia@eliteworldhotels.com.tr +90 (216) 458 90 00

10/10 Sangat Bagus

Aya Marie Noelle

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is the second time i stayed at this hotel and it’s been amazing each time. Excellent customer service and lovely hospitality. The breakfast buffet has a lot of delicious food options I definitely recommend.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Representative pada tanggal 14 Mei 2024
Dear Ms.Noelle,Thank you so much for your outstanding review. We are delighted to hear you found the service and accommodations to be exceptional. Receiving such wonderful feedback from our guests is truly what inspires us most.We very much look forward to the opportunity to welcome you back again soon.Kind Regards, Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Israel

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super schön Luxus pur. Das Barbereich ist der Wahnsinn. Das Hammam war sehr sehr cool. Ich finde alles in einem sehr empfehlen wird. Alles ist sauber zu Fuß erreicht man das Einkaufscenter
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Representative pada tanggal 14 Mei 2024
Dear Ms.Gomann,Thank you for your review. We are so pleased to read you have enjoyed every moment of your stay. It was a pleasure to welcome you as a guest. Your comments have been shared with our dedicated team members. Looking forward to hosting you again soon. Best Regards,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Israel

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ich finde es Mega schön luxus pur Also ich finde mein nächster Besuch wenn ich nach Istanbul komme, ist das mein nächster Hotel für immer der ist so schön alles ist sauber einwandfrei. Der Wellnessbereich ist einfach wow das Hamam ist top und preislich wunderbar. Die Mitarbeiter sind sehr nett und sehr hilfsbereit.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Representative pada tanggal 14 Mei 2024
Dear Ms.Gomann,Thank you for choosing to stay with us, and providing your honest feedback about your stay at The Elite World Grand İstanbul Küçükyalı. It's guests like you that empower our team members to be at their best every day. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expectations. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us and look forward to welcoming you back again soon!Sincerely,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Shaky

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very modern, clean, tidy and spacious. Food was excellent. The pool (both of them) were very nice, as was the gym. All included in the price. Staff were very friendly and helpful, especially when organising taxis to and from the hotel. The only downside is location, as its next to a busy highway, but you can't hear it unless you open windows. The air conditioning is so quiet and cool though, that there's no need to. Also, it has a fantasic view of the sea.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Representative pada tanggal 9 Mei 2024
Dear Mr. Shaky,Thank you for choosing Elite World Grand İstanbul Küçükyalı for your stay. We are so happy to hear your positive comments about our hotel as commitment to service and guest satisfaction is our main concern.Once again thank you for staying with us during your visit to Istanbul, and we invite you to include us in your future plans when you visit this area again.Kind Regards,Sevgi ÇelikGuest Relations Representative

2/10 Sangat Buruk

Murad, Denver

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dear hotel clients, be very careful. Do not leave your things in the room. Perya's sunglasses and money were stolen. The worst worm in the world!!!!!
Menginap 6 malam pada bulan April 2024
Tanggapan dari Guest Relations Representative pada tanggal 14 Mei 2024
Dear Mr. Murad,Thank you for sharing your feedback. We apologize for falling short on your expectations during your stay with us. We do apologize that you felt this was not correctly explained and moving forward we will improve our communication of this matter. Once again, thank you for your feedback and we do hope that you choose to stay with us again.Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Sheikh

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are friendly. Call property is pretty well maintain. I stayed there nine days. The breakfast buffet was pretty much identical every day. Don’t forget for this property is located and Asia side of Istanbul not in Europe. Overall If I were to stay in Asia Side again, I will book this hotel.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Representative pada tanggal 30 Apr 2024
Dear Mr. Sheikh,Thank you so much for your outstanding review.We are delighted to hear that above all it was the service you received that was most remarkable. Your comments regarding our team members are greatly appreciated and we are beyond thrilled to know you felt the level of service at our property truly elevated your trip experience.We very much look forward to the opportunity to welcome you back to Elite World Grand İstanbul Küçükyalı during your next visit to Istanbul!Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Ozzy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had a great 4 nights stay, everything met my standards I really enjoyed it. Would definitely recommend.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Guest Relations Representative pada tanggal 30 Apr 2024
Dear Mr. Ozzy,Thank you for your glowing review of Elite World Grand İstanbul Küçükyalı. We couldn't be happier to read your review and hear about how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Abdenaser

Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Representative pada tanggal 20 Mei 2024
Dear Mr. Abdenaser,Thank you for your review of Elite World Grand İstanbul Küçükyalı. We are glad that you have enjoyed your stay and enjoyed the services and amenities provided. We hope to be able to welcome you back in the future.Best Regards,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Mohamed

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Relations Representative pada tanggal 26 Apr 2024
Dear Mr. Mohamed,Thank you so much for your wonderful review.We are pleased to hear you enjoyed your stay and truly appreciate your feedback.We look forward to the opportunity to welcome you back again soon.Kind Regards,Sevgi Çelik

10/10 Sangat Bagus

Lateef

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 5 malam pada bulan April 2024
Tanggapan dari Guest Relations Representative pada tanggal 25 Apr 2024
Dear Mr.Lateef,Thank you so much for staying at Elite World Grand İstanbul Küçükyalı. We are grateful for your feedback, and we thank you for taking the time to review your experience.We hope to welcome you back again soon for another memorable stay.Kind Regards,Sevgi Çelik

8/10 Bagus

Joyce

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice breakfast buffet
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Relations Representative pada tanggal 21 Apr 2024
Dear Ms. Joyce,Thank you for your review of Elite World Grand İstanbul Küçükyalı. We are glad that you have enjoyed your stay and enjoyed the services and amenities provided. We hope to be able to welcome you back in the future.Best Regards,Sevgi Çelik

10/10 Sangat Bagus

Naghmeh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved this hotel ❤️
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Relations Representative pada tanggal 21 Apr 2024
Dear Ms.Naghmeh,Thank you for your glowing review of Elite World Grand İstanbul Küçükyalı. We couldn't be happier to read your review and hear about how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,Sevgi Çelik

8/10 Bagus

Joyce

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice buffet breakfast.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Representative pada tanggal 21 Apr 2024
Dear Ms. Joyce,Thank you so much for your wonderful review.We are pleased to hear you enjoyed your stay and truly appreciate your feedback.We look forward to the opportunity to welcome you back again soon.Kind Regards,Sevgi Çelik

10/10 Sangat Bagus

Ahoua

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice safe and sound will recommend
Menginap 4 malam pada bulan April 2024
Tanggapan dari Guest Relations Representative pada tanggal 20 Apr 2024
Dear Ms. Ahoua,Thank you so much for your wonderful review!We are thrilled to hear your stay at Elite World Grand İstanbul Küçükyalı was remarkable and very much look forward to the opportunity to welcome you back again soon.Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Ohanes, Miami

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente hotel, me hospedaría de nuevo sin dudarlo !
Menginap 6 malam pada bulan April 2024
Tanggapan dari Guest Relations Representative pada tanggal 18 Apr 2024
Dear Mr.Ohanes,Thank you for your glowing review of Elite World Grand İstanbul Küçükyalı. We couldn't be happier to read your review and hear about how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

abderrazak

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
very clean and modern hotel, great customer services from front to room service. every thing i requested was no problem. excellent hotel
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Representative pada tanggal 12 Apr 2024
Dear Mr.Abderrazak,Thank you for choosing Elite World Grand İstanbul Küçükyalı for your stay. We are so happy to hear your positive comments about our hotel as commitment to service and guest satisfaction is our main concern.Once again thank you for staying with us during your visit to Istanbul, and we invite you to include us in your future plans when you visit this area again.Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Alexis

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Better than I expected!! I have zero complaints. Everyone was so hospitable!!! Very catering to my needs.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Representative pada tanggal 12 Apr 2024
Dear Ms. Alexis,Thank you so much for your outstanding review.We are delighted to hear that above all it was the service you received that was most remarkable. Your comments regarding our team members are greatly appreciated and we are beyond thrilled to know you felt the level of service at our property truly elevated your trip experience.We very much look forward to the opportunity to welcome you back to Elite World Grand İstanbul Küçükyalı during your next visit to Istanbul!Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Hande

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
/
Menginap 1 malam pada bulan April 2024
Tanggapan dari Misafir İlişkileri Sorumlusu pada tanggal 8 Apr 2024
Sayın Hande,Elite World Grand İstanbul Küçükyalı'da konakladığınız için çok teşekkür ederiz. Geri bildiriminiz için minnettarız ve deneyiminizi bizlerle paylaşmak üzere zaman ayırdığınız için teşekkür ederiz .Unutulmaz bir konaklama için sizi en kısa zamanda tekrar ağırlamayı umuyoruz.Saygılarımızla,Sevgi ÇelikMisafir İlişkileri Sorumlusuguestrelationsasia@eliteworldhotels.com.tr+90 (216) 458 90 00

10/10 Sangat Bagus

Abderrazak

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent room size. Cleanliness was spot on, facilities top notoch. Room 1305 with seaview, amazing. Excellent customer services frim front desk to room services. Will stay here again and would gladly recommend
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Relations Representative pada tanggal 8 Apr 2024
Dear Mr. Abderrazak,Thank you so much for staying at Elite World Grand İstanbul Küçükyalı. We are grateful for your feedback, and we thank you for taking the time to review your experience.We hope to welcome you back again soon for another memorable stay.Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Enesa

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Representative pada tanggal 8 Apr 2024
Dear Ms.Enesa,Thank you so much for staying at Elite World Grand İstanbul Küçükyalı. We are grateful for your feedback, and we thank you for taking the time to review your experience.We hope to welcome you back again soon for another memorable stay.Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 Sangat Bagus

Yakup

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Top hotel top Lage Perfekt zum ausruhen mit spa
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Representative pada tanggal 5 Apr 2024
Dear Mr. Yakup,Thank you for taking the time to review Elite World Grand Istanbul Kucukyali. We are so happy to hear that our Spa impressed you. We can't wait to welcome you back for another visit!Kind Regards,Sevgi ÇelikGuest Relations RepresentativeGuestrelationsasia@eliteworldhotels.com.tr +90 (216) 458 90 00

10/10 Sangat Bagus

Christian Peter

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel in Asia Part of Istanbul. Good Staff. Its possible to reach the Hotel by Metro. Exit M4 Kücücyali, awesome Spa Center for free. Nice Stay!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Representative pada tanggal 5 Apr 2024
Dear Mr. Peter,Thank you so much for your outstanding review. We truly appreciate you taking the time to share your feedback and are thrilled to hear you found your stay to be exceptional. Your comments to our service and accommodations are greatly appreciated.We look forward to the opportunity to welcome you back again soon!Kind Regards,Sevgi ÇelikGuest Relations Representativeguestrelationsasia@eliteworldhotels.com.tr+90 (216) 458 90 00

10/10 Sangat Bagus

Aylin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wieder sehr zufrieden mit allem gewesen. Empfehlenswert
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Manager pada tanggal 4 Apr 2024
Dear Ms. Aylin,Thank you so much for your review. It is a pleasure to know you found the service and accommodations you received to be remarkable. Receiving such wonderful feedback from our guests is truly what inspires us most.We very much look forward to the opportunity to welcome you back again in Istanbul soon.Kind Regards,Eylül SarmışGuest Relations Managerguestrelationsasia@eliteworldhotels.com.tr+90 (216) 458 90 00

10/10 Sangat Bagus

Tony

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean quiet
Menginap 9 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Manager pada tanggal 21 Mar 2024
Dear Mr.Tony,Thank you so much for your wonderful review.We are pleased to hear you enjoyed your stay and truly appreciate your feedback.We look forward to the opportunity to welcome you back again soon.Kind Regards,

10/10 Sangat Bagus

IDANIA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Guest Relations Manager pada tanggal 26 Mar 2024
Dear Ms. Idanıa,Thank you so much for staying at Elite World Grand Istanbul Kucukyali. We are grateful for your feedback, and we thank you for taking the time to review your experience.We hope to welcome you back again soon for another memorable stay.Kind Regards,

2/10 Sangat Buruk

Rashid

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Poor customer relations
Air conditioning not working properly. Was averaging 24c all day and night . Constant sound of water as if the flushing system was constantly running in the toilets. The lady at the customer relations asked me what do you want me to do ?. Unhelpful, rude and arrogant. Can’t understand why have her as customer relations The staff at any hotel can make your welcoming and enjoyable but sadly it’s lacking in this hotel .
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 28 Mar 2024
Dear Mr.Rashid,Thank you for taking the time to let us know about your experience while staying at Elite World Grand Istanbul Kucukyali.Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. As we have talked on the phone I assure you that I personally had shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent service issues from occurring in the future.We hope you choose to stay with us again when your travels bring you back to Istanbul.Best Regards

10/10 Sangat Bagus

Eylem

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Misafir Iliskileri Muduru pada tanggal 28 Feb 2024
Sayın Eylem,Öncelikle İstanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geri bildirim almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

8/10 Bagus

Anil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Anwer

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Excellent service and hotel.
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 26 Feb 2024
Dear Mr.Anwer,Thank you for the kind feed back for Elite World Grand Istanbul Kucukyali. We couldn't be happier to know how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,

10/10 Sangat Bagus

mian

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 26 Feb 2024
Dear Mr.Javed,Thank you for the kind feed back for Elite World Grand Istanbul Kucukyali. We couldn't be happier to to know how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,

10/10 Sangat Bagus

Muhammed numan

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 26 Feb 2024
Dear Mr.Numan,Thank you for the kind feed back for Elite World Grand Istanbul Kucukyali. We couldn't be happier to know how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,

8/10 Bagus

Christian

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Für Kurzreise okay, wenn der Preis stimmt.
Seit Jahren sind wir Gast dieses Hotels - Teppiche sollten mal in den Zimmern erneuert werden. Ist im internationalem Umfeld maximal 4 Sterne Hotel und kein 5 Sterne Hotel. Preise zu hoch, da auch Metro- und Marmarayanbindung weiter weg sind. Das einzig positive ist die Nähe zur Shopping Mall "Hilltown"
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 26 Feb 2024
Dear Mr.Christian,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We have shared your feedback with our hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent those issues from occurring in the future.Thank you again for your feedback. I hope you choose to stay with us again when your travels bring you back to Istanbul.Kind Regards,

10/10 Sangat Bagus

Kuzey

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Misafir Iliskileri Muduru pada tanggal 21 Feb 2024
Sayın Kuzey,Öncelikle Istanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geri bildirim almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

10/10 Sangat Bagus

Sogol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Guest Relations Manager pada tanggal 21 Feb 2024
Dear Mr. Sogol,Thank you so much for staying at Elite World Grand Istanbul Kucukyali. We are grateful for your feedback, and we thank you for taking the time to review your experience.We hope to welcome you back again soon for another memorable stay.Kind Regards,

10/10 Sangat Bagus

Kadir

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Misafir Iliskileri Muduru pada tanggal 21 Feb 2024
Sayın Kadir,Öncelikle Istanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geri bildirim almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

10/10 Sangat Bagus

Melih Can

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Misafir Iliskileri Muduru pada tanggal 21 Feb 2024
Sayın Can,Öncelikle Istanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geri bildirim almak bizleri çok mutlu etti.Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

10/10 Sangat Bagus

Ali

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Top hotel
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 21 Feb 2024
Dear Mr. Ali,Thank you for your glowing review of Elite World Grand Istanbul Kucukyali. We couldn't be happier to read your review and hear about how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,

10/10 Sangat Bagus

Hasan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mükemmeldi
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Misafir Iliskileri Muduru pada tanggal 21 Feb 2024
Sayın Hasan,Öncelikle Istanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geri bildirim almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

10/10 Sangat Bagus

Yusuf

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Misafir Iliskileri Muduru pada tanggal 21 Mar 2024
Sayın Yusuf,Öncelikle Istanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geri bildirim almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

10/10 Sangat Bagus

Ilayda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Misafir Iliskileri Muduru pada tanggal 17 Feb 2024
Sayın İlayda,Öncelikle Istanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geri bildirim almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

10/10 Sangat Bagus

Enes

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Misafir Iliskileri Muduru pada tanggal 17 Feb 2024
Sayın Enes,Öncelikle Istanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geri bildirim almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,