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Ulasan untuk Fairmont Quasar Istanbul

5 out of 5
Fairmont Quasar Istanbul
Buyukdere Caddesi, 76, Mecidiyekoy, Istanbul

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 281 dari 397 ulasan" "
Penilaian 8 - Bagus. 72 dari 397 ulasan" "
Penilaian 6 - Cukup Baik. 19 dari 397 ulasan" "
Penilaian 4 - Buruk. 13 dari 397 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 397 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

9,4/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Owen

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The Fairmont Istanbul was nice, but it was lacking the service and attention to detail found at other Fairmonts. When we arrived our luggage was taken and never showed up to our room for over 2 hours, multiple calls to have it resolved, because of the time change and jet lag it was a little annoying when we juts wanted to shower and head to bed. The TV system in the room would not work it would go off or screen would go black, the Maintenance staff tried to fix it and were friendly. The room was well laid about and the view spectacular, the iron leaked all over, and needed an extension cord as the main plug for it had a previous plug stuck in it, which could be fixed ? Room service was good, but the dining option otherwise for casual dining were not existent only a Michelin Star venue, and since the Hotel is further out of the old city, some guests might feel apprehensive on venturing out to dine without getting to know the area first. The gold level lounge was a nice perk but strange hours and food combinations. My son travelling with me age 10 found that unlike previous Fairmonts there was no attention for kids or acknowledgement, Rosewood properties seem to be doing this better lately. Over all nice hotel, not sure I’d stay in the Istanbul one next time visiting though.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 27 Mei 2024
Dear Owen,Thank you for taking the time to share your experience at Fairmont Quasar Istanbul.We are very delighted to hear that you enjoyed your overall stay with us. As we strive to deliver excellent service to each and every one of our guests, your nice feedback will be an encouragement for our team to further develop their skills.With pleasure we have noted your positive review of our hotel and services. We would like to apologize for any inconveniences during your stay due to all inconvenience. It is our highest goal to provide our guests magnificent and memorable moments therefore please rest assured that we are improving our service quality and facilities consistently. We hope you will give us the opportunity to show you our improvements during your future stay with us. Best regards,

2/10 Sangat Buruk

Abdulrahman

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
G
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 14 Mei 2024
Dear Abdulrahman,Thank you for visiting us recently. We truly appreciate the time you score of yor recent stay. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

10/10 Sangat Bagus

Maryam

Menginap 5 malam pada bulan Mei 2024

2/10 Sangat Buruk

Kholood

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, fasilitas
I didn’t like everything about the hotel. In room dining was too bad. They charged for bread and banana!!! The portion compared to the price is very little. I was sick and ordered certain type of food. The plates smelled like egg. And i told them, they took it and didn’t bring a replacement for my order. House keeping is very slow. You need to call 4 or 5 times for house keeping to come and clean the room. They don’t refill the shampoo in the bathroom. The don’t refill the bathroom amenities The room was very small. The taxi service like if you need to order a taxi. It takes a lot of time and you need to be downstairs you can’t order from your room and come downstairs once the taxi is here. Staff are very rude. Specially the one who checked me in the hotel. All the staff very rude even the ones brings the in room dining. I don’t recommend this hotel
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 14 Mei 2024
Dear Kholood,We would like to thank you for your valuable time to score your recent Fairmont Quasar Istanbul experience and share your feedback with other viewers. First of all, we regret that we were not able to fulfill your expectations and we would like to offer our most sincere apologies for the inconveniences caused. I have made sure to share your feedback with my team. We hope that you will give us to opportunity to show you our improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay.Working hard to deliver great experiences,

10/10 Sangat Bagus

Jorge, Miami

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Impecable clean, everything looks new, great service. Saddly the recepction or calling 0, always promissed to send specific request needed, happened 4 times, never did.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 14 Mei 2024
Dear Jorge,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

jane

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Each member of staff I encountered was very helpful and polite. The spa area is a joy, with a good size pool, Bedrooms have lots of natural light. Useful working area in rooms as well as convivial bar/ lobby area.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 14 Mei 2024
Dear jane,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Vardan, Granada Hills

Menginap 4 malam pada bulan April 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 14 Mei 2024
Dear Vardan,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 Bagus

Gisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Every was good except the rooms size It was a bit on the small size
Menginap 5 malam pada bulan April 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 14 Mei 2024
Dear Gisa,Thank you for visiting us recently. We truly appreciate the time you score of your recent stay. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

10/10 Sangat Bagus

jane

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Every member of staff I met from reception to spa was very polite and helpful, Immaculately clean by pool and steam etc. Helpful concierge, very safe.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 14 Mei 2024
Dear jane,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Jorge, Miami

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Always clean and looking like new. Great service and facilities.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 14 Mei 2024
Dear Jorge,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

abdu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
the staff are very helpful and kind. The dining staff extremely polite and caring
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 14 Mei 2024
Dear abdu,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Tanous Joseph

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 14 Mei 2024
Dear Tanous Joseph,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Rahul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was excellent - property very well maintained
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 2 Apr 2024
Dear Rahul,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

baris

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 15 Mar 2024
Sevgili Barış Bey,Vakit ayırıp Fairmont Quasar Istanbul deneyiminizi bizimle paylaştığınız için çok teşekkür ederiz. Değerli yorumlarınıza kalite standartlarımızı arttırmak için yaptığımız çalışmalar açısından çok önem veriyor ve ekibimizin kendini geliştirmesi için bir motivasyon kaynağı olarak görüyoruz Sizi en kısa zamanda Fairmont Quasar Istanbul’da ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz.Saygılarımızla,

10/10 Sangat Bagus

Ziad

Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 25 Mar 2024
Dear Ziad,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Ting An

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 26 Jan 2024
Dear Ting An,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Suat

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 26 Jan 2024
Dear Suat,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Meshal

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 26 Jan 2024
Dear Meshal,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Margarita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Estancia excelente
La estancia fue maravillosa. Personal amable y disponible. La comodidad de almohadas y camas es excelente. Todo fue perfecto.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 26 Jan 2024
Dear Margarita,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 Bagus

Artem

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 26 Jan 2024
Dear Artem,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

winston

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great with a kid
Exceptional staff, rooms, security, chef and meals. The gym is better than my local office gym ! Quiet and very safe. Istanbul’s traffic is hell but the team at fairmont helped us get anywhere easily in comfort and arranged our boat trips and restaurants perfectly
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 26 Jan 2024
Dear winston,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Taha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 8 Jan 2024
Dear Taha,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul. I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues. I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city. Regards,

10/10 Sangat Bagus

MohamedMuath

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 8 Jan 2024
Dear MohamedMuath,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul. I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues. I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city. Regards,

6/10 Cukup Baik

Kalpana

Menginap 7 malam pada bulan November 2023
Tanggapan dari Aykut Uzunoglu - Front Office Manager pada tanggal 8 Jan 2024
Dear Kalpana, Thank you for visiting us recently. We truly appreciate the time you took for completing review. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

4/10 Buruk

Metin

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Sinekli otel
Banyo lavabomuzun içinden ufak onlarca sinek çıktı. Bunun yağmurlu havalarda olabildiğini söylediler. Midemiz bulandı. Değil bu tarz bir otelde , herhangi alt yıldızlı bir otelde bunun olması kabul edilmez.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Norica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
💯 % recommend
Excellent customer service very welcoming and friendly
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Norica,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Ian

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Ian,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

armin jafari

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear armin jafari,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Didem

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Didem,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

hamid

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear hamid,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

hamid

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything in this hotel is wonderful, from the staff with different smiles, from the meals to the bedrooms, to the complete tranquility. Thank you with all my heart.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear hamid,We would like to thank you for your valuable time to score your recent Fairmont Quasar Istanbul experience and share your feedback with other viewers. We are very delighted to hear that you enjoyed your overall stay with us. As we strive to deliver excellent service to each and every one of our guests, your nice feedback will be an encouragement for our team to further develop their skills. On behalf of the entire Fairmont Quasar Istanbul team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. We are glad to hear that we were able to exceed your expectations and turn your moments into memories.)We hope to welcome you back again soon for a stay the next time.Regards,

6/10 Cukup Baik

Shahla

Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Shahla,We appreciate the time you took to rate and comment your recent stay at Fairmont Quasar Istanbul. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

10/10 Sangat Bagus

Avery

Excellent day. Will return for another stay when I return to turkey.
Menginap 4 malam pada bulan September 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Avery,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 Bagus

Aleksei

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Aleksei,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city. Regards,

10/10 Sangat Bagus

Kamelia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I am grateful to @fairmontquasaristanbul and the team for the extraordinary service I enjoyed at this hotel. You all went above and beyond to ensure I was comfortable and well cared for throughout my time with you. Thank you, and keep up the good work! Thanks to the warmth and hospitality of the staff at @fairmontquasaristanbul hotel, this has turned out to be the best vacation I have had so far. I’ll be looking forward to spending time with you the next time I’m within the area may be very soon😉 I had a wonderful experience staying here.The professionalism and warmth your team exuded made me feel quite at home. Thank you!❤️
Menginap 4 malam pada bulan September 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Kamelia,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

vera

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and modern.
Menginap 4 malam pada bulan September 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear vera,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 Bagus

alexis

Disukai: Kebersihan
Menginap 2 malam pada bulan September 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear alexis,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Valerie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is beautiful, wonderful lobby bar, great service.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Valerie,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

4/10 Buruk

Roozbeh

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What we didnt like about this property is that they let pets to swim in the swimming pool with other guets. That was a surprise for us since I havent seen such a behaviour in any hotel or public swimming pool.

10/10 Sangat Bagus

Obiora

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Obiora,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Sakir

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Top, kwaliteit hotel op alle vlak
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Sakir,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

NAZEER

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best hotel , very clean and friendly staff Lovely outdoor and indoor pool and spa facility and lovely views from the pool of the Bosporus sea
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear NAZEER,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel and room, but the hotel staff were just so nice and helpful. I mean every single person that we encountered was trying their best to make our experience great.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Anonymous,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay
Overall, the room was very comfortable with a nice view and a great bathtub. The breakfast was OK (I expected more variety), and the service was so so--at breakfast, for example, it's hard to get the attention of the waiters if you are not siting close to the door (outside). The pool closes very early (at 6 pm), which was also a bit disappointing. Otherwise it was a quite relaxing stay and surprisingly quiet, given the busy neighborhood the hotel is located in.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Anonymous,Thank you very much for taking the time to review us of your recent stay at Fairmont Quasar Istanbul. I would like to extend my apologies for the challenges you experienced whilst at the hotel. All your raised concerns were circulated to the management team for improvement and immediate action.We are very much looking forward to your return stay to our beautiful city in near future.Please do not hesitate to contact us for any assistance we may able to provide.Regards,

2/10 Sangat Buruk

cigdem

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear cigdem,Thank you for visiting us recently. We truly appreciate the time you took for rate us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

10/10 Sangat Bagus

Kendall

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was beautiful and the staff were very friendly. I also didn’t tell them it was my husbands birthday but they noticed on his passport at check in and sent us a happy birthday dessert! The amenities are very nice. The room is high tech. This hotel is a littler further out from the main tourist attractions but it was still easy to get to and from via taxi/Uber. The breakfast that was included wasn’t that great and had limited options I wouldn’t say it’s worth the up-charge to have breakfast included
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Kendall,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 Bagus

Saleh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
إقامة جيدة
إقامة جيدة، موظفون ودودون ومتعاونون، إفطار جيد
Menginap 6 malam pada bulan Juni 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Saleh,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

dariyoush

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear dariyoush,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

GAETANO

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear GAETANO,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Sangat Bagus

Alejandro, North bay village

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Front Office Manager - Aykut Uzunoglu pada tanggal 6 Nov 2023
Dear Alejandro,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,