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Ulasan untuk SKY PENTHOUSES 3BR 3,5 BTH - 6BR 5,5BTH at OCEANO

4 out of 5
SKY PENTHOUSES 3BR 3,5 BTH - 6BR 5,5BTH at OCEANO
500 Metros Este de la Pops, Calle Lapa Verde, Jaco, Puntarenas

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 38 dari 87 ulasan" "
Penilaian 8 - Bagus. 27 dari 87 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 87 ulasan" "
Penilaian 4 - Buruk. 7 dari 87 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 87 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

7,8/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

10/10

Ramah lingkungan

Ulasan

8/10 Bagus

Mervin

Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 23 Mar 2024
Muchas gracias Mervin!

10/10 Sangat Bagus

Lalit K.

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice family place with excellent included breakfast options
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 31 Jan 2024
Thank you Lalit, it was a pleasure to host you!

10/10 Sangat Bagus

Damian

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Guy Franklin who organizes tours is awesome and the front desk staff is great!
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 31 Jan 2024
Thank you Damian, we are looking forward to your next arrival!

8/10 Bagus

Brian Patrick

Menginap 4 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 31 Jan 2024
Thank you Brian!

10/10 Sangat Bagus

Shaun

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The staff was very friendly and accommodating. Franklin was awesome and on time for excursions! We are going to book again!
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 21 Sep 2023
Thank you Shaun, we are looking forward to welcome you back!

2/10 Sangat Buruk

pooja

Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 11 Agu 2023
Raunak your feedback does not represent neither the service quality nor the accommodation. You decided not to stay at the Hotel since we do not admit unregistered guests.

8/10 Bagus

Tania

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 17 Jul 2023
Muchas gracias Tania!

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 17 Jul 2023
Muchas gracias!

2/10 Sangat Buruk

kartik

Bepergian dalam rombongan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This property was in top floor with AC either not working or poorly working to provide cooling air in summer. There was no practical way to live in this aprtment with that size of AC units. Even the workers over there were sweating in the room and mentioned that they asked owner to install bigger size unit but havent heard back. I had to change it immediately to another property. Expedia provided good service with making sure I get my refund.
Menginap 4 malam pada bulan Mei 2023

4/10 Buruk

Tyjuan

Tidak Disukai: Kondisi & fasilitas properti
The six bedroom penthouse suppose to be the best of the best at this location. I was a bit disappointed to say the least. The couch and loveseat is very outdated and in bad condition with horrible repairs. I didnt sit on either. We had some rain and water began to come thru the ceiling and three of the sliding doors. Looks as if previous coverup repairs were done. Breakfast was not bad. A few different options were available. Pool area is on the smaller side and gets crowded quickly so get down early to get a spot if you deserve to layout. Security does a great job preventing any outside guests from entering the location. Dont think I would return to this location on my return to Jaco unless penthouse upgrades and maintenance issues are handled.
Menginap 4 malam pada bulan April 2023

6/10 Cukup Baik

JEFF

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Disappointed!!!
The unit is a very nice unit, there are many issues with it though. The couches are old leather and ripped in numerous places. The master bedroom, the ceiling fan does not work, the Jacuzzi on the master bathroom water will not run properly to fill up the tub. We rented unit because of that and could not enjoy a jacuzzi!!!! They have an industrial size fan in the living room, when you turn it on you can not hear each other speak because of the noise. Only a few parking spaces up front, if full you need to go across road to parking lot to park. It’s covered with small rocks, when we got our luggage néed to pull them thru the rocks, many issues!!!
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Shannon

Menginap 4 malam pada bulan Februari 2023

10/10 Sangat Bagus

Marisa

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Excelente hotel y lo mejor pet friendly
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Management pada tanggal 20 Jul 2022
Muchas gracias estimada Marisa, los esperamos de regreso!

8/10 Bagus

claudia, miami

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
The in room jacuzzi did not work I spent 30 minutes trying to fill it and I just gave up. The hot water went off and on multiple times. Other wise everything was good.
Menginap 6 malam pada bulan Juni 2022
Tanggapan dari Mana pada tanggal 4 Jul 2022
Thank you for visiting us Claudia, we are happy to now you had a good time! Unfortunately the jacuzzi is not part of the amenities we offer. Kind regards.

8/10 Bagus

Yuniel

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Management pada tanggal 4 Jul 2022
Thank you Yuniel!

4/10 Buruk

jorge

The air-conditioning at the lower room leaked water on top of the bed. It soacked the bed. The receptionist said it was not their problem, but would notify the owner. No compensation for the inconvenience
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Management pada tanggal 4 Jul 2022
Hello Jorge, the leaking air conditioning was reported at 10am, 1.5 hours before the checkout, the maintenance person was sent immediately to fix it, no personal belongings damaged by the leak were reported by your group.

10/10 Sangat Bagus

Salvador

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great hotel! Clean and peaceful. I didnt like that you couldnt have any visitors. Even for a a few hours.
Menginap 5 malam pada bulan Mei 2022
Tanggapan dari Management pada tanggal 4 Jul 2022
Thank you for staying with us Salvador! Our visitors policy is focused on providing quiet and safe ambience for your guests, we thank you for your understanding. Kind regards.

6/10 Cukup Baik

Clive

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan April 2022

10/10 Sangat Bagus

Martin

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very nice property. We booked the larger 6 bedroom unit as we were 6 people. Place was comfortable and the staff were very nice and accommodating. We would stay again
Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

Simon Lenard

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great place
Menginap 5 malam pada bulan Januari 2022
Tanggapan dari Management pada tanggal 21 Jan 2022
Thank you Simon, it was a pleasure to host you!

8/10 Bagus

Erick

Disukai: Fasilitas, kondisi & fasilitas properti
Nice property, somewhat far from main tourist area.
Menginap 5 malam pada bulan November 2021
Tanggapan dari Management pada tanggal 1 Jan 2022
Thank you Erick, it was a pleasure to serve you!

4/10 Buruk

Ricardo

Bepergian dalam rombongan, Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Most truthful review about this place 100
I paid for the 3bed room penthouse it was not what i expected specially at almost 350 a night, the service from the staff was terrible, bartenders were rude maybe they dont get payed good idk but completly ignored me so i left, i ordered laundry was like 4bucks cheap but when i got my clothes back half of them were still dirty it made no sence. Worst part was when I checked inn the lady in the front who looked like she was in a bad mood told me i had only put 2 guest on hotels.com so i needed to pay an additional 40 per person mind you it was 3 of us for a 3 bedroom "penthouse", i told her it was a 3 bedroom and only 3 of us whats the problem ? She said she needed to charge 40 per person that i didnt put down on hotels.com when i just booked the 3 bedroom not worrying about that because ive never had a hotel do this but anyways she contined with the speech didnt want to argue so i payed the 40 but i felt totaly ripped off she knew she wanted to get me for that extra 40$ but whatever i wasnt in the mood to argue but service was terrible on every end. I never write reviews positive or negative but this one i need to tell, stay away with this money go to crocs resort waaaaaay better actual up to date building real exclusive and nice kept up not this place tbh this place seemed like it was for locals everyone there seemed local and maybe thats why we got terrible service i dont know stay away from this place total rip off let me tell you thats all folks .
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Management pada tanggal 4 Nov 2021
Hello Ricardo, thank you for the feedback. We are sorry to know your experience at Oceano didn´t meet your expectations and offer you our most sincere apologies for any inconveniences which could occur during your stay. Despite you booked a 3 bedroom Penthouse your original reservation was made for 2 guests so at check in you were asked to pay some extra fee for the third person. I’m sorry if it made you feel uncomfortable but an extra guest fee is a common thing in hospitality industry and the Front Desk agent was just doing her job. On the other hand we are a bit surprised and confused by your comment about the local tourists, since while in Cost-Rica it is very probable to have Costa Rican people around. We thank you for taking the time to share your experience and wish you a happy travelling. Kind regards.

10/10 Sangat Bagus

Matthew

Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Management pada tanggal 4 Nov 2021
Muchas gracias Matthew!!

10/10 Sangat Bagus

Jessie

Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Management pada tanggal 4 Nov 2021
Thank you Jessie! It was a pleasure to serve you!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This was an amazing penthouse. The space was really big and more than enough bedrooms for my friends and I. We loved that the breakfast was included in the stay and the cleanliness was on point.
Menginap 3 malam pada bulan Juli 2021

10/10 Sangat Bagus

Vanessa

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Costa Rican Paradise
Stayed in the penthouse with friends. It was the perfect size for all 16 of us. The only negative was the water pressure and lack of hot water in the master bedroom. Breakfast was great. The tour coordinators were also great. Super good security
Menginap 5 malam pada bulan Juni 2021
Tanggapan dari Management pada tanggal 3 Jul 2021
Thank you Vanessa! Unfortunately we were not aware about the water problem, my apologies for the situation. I´m glad you had a good time and hope to welcome you back!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kondisi & fasilitas properti
The property where we stayed was very clean and spacious. The staff was very welcoming and kind. We had a great stay and will plan to come back here again!!!
Menginap 4 malam pada bulan Juni 2021
Tanggapan dari Management pada tanggal 3 Jul 2021
Thank you very much! We are happy to know you had a great time!

8/10 Bagus

Clive

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Good location. Comfortable and clean. rooms are getting old and need updating.
Menginap 3 malam pada bulan Mei 2021
Tanggapan dari Management pada tanggal 23 Mei 2021
Thank you for choosing us again Clive!

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman, Bepergian dalam rombongan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
It was a cheap penthouse. That’s about all I can say in a positive light. Only 2 showers had hot water, out of 5. The staff was rude and acted as if we didn’t exist every time we entered or exited the property. At 9 pm they literally yank the plug for all the lights around the pool, like some aquatic dictatorship. We had bugs and lizards everywhere, even the beds. No night manager and they refused to issue me a receipt upon checkout. If this sounds ok to you then take the chance. We won’t be back
Menginap 4 malam pada bulan Mei 2021
Tanggapan dari Management pada tanggal 23 Mei 2021
Thank you for your visit and your feedback. Please note that the pool is open between 7am and 9pm, after 9pm a treatment has to be applied to purify the water and have it ready for the next day. This schedule is communicated to your guests at check in. As well you have to take into consideration that in case of making a reservation and issuing the payment through a third party the Hotel is not able to provide you a receipt for your stay.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Todo muy bueno
Menginap 2 malam pada bulan April 2021
Tanggapan dari Management pada tanggal 25 Apr 2021
Muchas gracias! Sera un placer brindarles nuestros servicios nuevamente!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Highly recommend
This penthouse was amazing! It is so spacious and the porches and views are something else! The staff is extremely helpful and sweet
Menginap 1 malam pada bulan Maret 2021
Tanggapan dari Management pada tanggal 15 Apr 2021
Thank you!!!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Highly recommend!!
This hotel was amazing!!! It has beautiful views, the pool is beautiful and the staff is amazing!
Menginap 1 malam pada bulan Maret 2021
Tanggapan dari Management pada tanggal 15 Apr 2021
Thank you for your kind comments! It was a pleasure to serve you!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Great place to stay in Jaco
We had a great time here. The property was beautiful, amazing views, and it was a close walk to town and the beach. The pool was refreshing and the morning breakfast was good. The penthouse was so large, larger than we needed but it was fun. The only complaint is that it’s so large, the A/C took quite a long time to cool the rooms down.
Menginap 1 malam pada bulan Maret 2021
Tanggapan dari Management pada tanggal 14 Apr 2021
Thank you! We are happy to know you had a great time, and will be pleased to serve you again!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Buen lugar, amplio, bonito, la piscina siempre tiene sombra, el personal muy atento. La comida está bien (no es la mejor, no es la peor), el parqueo es gratuito, pero es un lote baldío al frente. Ya hay problemas con el Mantenimiento, en mi caso 2 aires acondicionados no funcionaban, el personal logro medio arreglar uno al llamado. En general esta bien, un poco de Mantenimiento lo haría un lugar excelente
Menginap 3 malam pada bulan Februari 2021
Tanggapan dari Management pada tanggal 10 Mar 2021
Estimado Huésped, le agradecemos mucho su visita y sus comentarios. Le ofrecemos nuestras disculpas por la falla técnica, y esperamos tener otra oportunidad para brindarle nuestros servicios.

8/10 Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Muy bien muy limpio lo único mal en la habitación era que el jacuzzi no servia muy buena atención los desayunos muy buenos
Menginap 3 malam pada bulan Desember 2020
Tanggapan dari Management pada tanggal 1 Jan 2021
Estimado Michael, muchas gracias por sus comentarías, nos alegra saber que hayan disfrutado de su estadía! Lastimosamente el jacuzzi no forma parte de las amenidades que ofrecemos. Esperamos tener otra oportunidad para brindarles nuestros servicios!

8/10 Bagus

Traveler terverifikasi

Menginap 9 malam pada bulan November 2020
Tanggapan dari Management pada tanggal 4 Des 2020
Muchas gracias, les esperamos de regreso!

8/10 Bagus

Rosana, Jacó Costa Rica

Bepergian bersama keluarga
Disukai: Kebersihan
Poca variedad de alimentos a la carta. Las instalaciones excelentes.
Menginap 1 malam pada bulan Juni 2020
Tanggapan dari Management pada tanggal 21 Jun 2020
Muchas gracias por visitarnos Rosana! Tomaremos en cuenta sus comentarios sobre las opciones del menu. Le esperamos de regreso!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Management pada tanggal 12 Mar 2020
Muchas gracias! Les esperamos de regreso!

10/10 Sangat Bagus

Ricardo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente
Excelente el servicio de Carolina y Alexandra, las felicito
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Management pada tanggal 12 Mar 2020
Estimado Ricardo, ha sido un verdadero placer recibir usted y su familia de nuevo en Oceano, esperamos la próxima oportunidad para brindarles nuestros servicios. Muchas gracias por preferirnos!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Beautiful property. We had a wonderful stay. The views were breathtaking. Pool and restaurant were very nice. Shopping and other restaurants very close by.
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Management pada tanggal 28 Feb 2020
Dear Guest, thank you for the feedback! We are happy to know you had a wonderful time, it will be a pleasure to welcome you back!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Broken jacuzzi but good otherwise
The room was beautiful, safe location short walk to the beach The description of the room mentioned a jacuzzi but unfortunately it does not work
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Management pada tanggal 19 Feb 2020
Dear Guest, thank you for the feedback! We are happy to know you had a great time! There must be some kind of confusion, we do not advertise a jacuzzi as part of the amenities of the penthouses, what we offer is private plunge pools on the balconies where you can freshen up after a hot day. We hope to have an opportunity to serve you again in the future! Kind regards.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Fasilitas
Hot tub in penthouse didn’t work and hot tub outside by pool area didn’t get hot......
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Management pada tanggal 31 Des 2019
Dear Guest, thank you for the feedback. Please take into consideration that for the area due to the very hot weather it is not common to have heated water tubs, therefore it was never advertised. Kind regards.

10/10 Sangat Bagus

Chanel29, Orlando,fl

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved this property, this was my friends and I first time in costa Rica and everyone here made the experience that much more amazing. Franklin was so helpful in booking all of our excursions. We absolutely loved it here. We came out for my friends birthday and I would admit we got a little crazy but the staff was so sweet and understanding. My friends and I are already planning another trip here I would say the only issue we had was the Wifi it basically doesn't work so dont expect to be surfing the web but jaco is so beautiful you'll be fine without internet
Menginap 5 malam pada bulan Oktober 2019
Tanggapan dari Management pada tanggal 6 Nov 2019
Thank you so much Chanel, we will be honored to welcome you back!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really enjoyed the stay, unfortunately we were there from 8:00 pm to 5:00 pm...not much time to use the swimming pool or any other facility, but the room was really nice and clean. Amazing bathroom with a giant Jacuzzi. Perfect place for a large group of friends or one large family.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Management pada tanggal 11 Agu 2019
Dear Guests, thank you for your comments! We are looking forward to your next visit! Kind regards.

6/10 Cukup Baik

Traveler terverifikasi

Menginap 6 malam pada bulan Juli 2019
Tanggapan dari Management pada tanggal 2 Agu 2019
Thank you for visiting us!

10/10 Sangat Bagus

Jose, San José

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Todo estuvo súper bien, la habitación lindisima, la comida muy buena.
Menginap 3 malam pada bulan Juli 2019

8/10 Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
love the location, the property need some up keeping.
Menginap 5 malam pada bulan Juni 2019
Tanggapan dari Management pada tanggal 11 Jul 2019
Thank you for your visit and your comments, we hope to welcome you back. Kind regards.

10/10 Sangat Bagus

Shazia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing stay
The apartment /condo was amazing Brilliant location
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Management pada tanggal 2 Jul 2019
Dear Shazia, thank you for your kind comments! We are happy to know you had a great time. It will be a pleasure to serve you again in the future. Kind regards.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
I like how clean and how family oriented it was but we had 2 penthouses and out of the 2 4 of the showers didn’t work and 1 of the jacuzzis didn’t work
Menginap 5 malam pada bulan Juni 2019
Tanggapan dari Management pada tanggal 30 Jun 2019
Dear Guest, thank you for your visit and your comments. We apologize for the inconveniences that affected your stay. It was a pleasure to host your group and we hope to have another opportunity to serve you in the future. Kind regards.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property isnt your typicak hotel. Its more on the condo lifestyle (at least the penthouse is). We had no issues with checking in or during our stay. I will note that even though it seems new and clean there is definite noticable wear and tear.
Menginap 4 malam pada bulan Mei 2019
Tanggapan dari Management pada tanggal 1 Jun 2019
Dear Guest, thank your feedback, we appreciate it and it will be taken into consideration. It will be a pleasure to welcome you back. Kind regards.