Teras/patio

Ulasan untuk Danubius Hotel Regents Park

4 out of 5
Danubius Hotel Regents Park
18 Lodge Road, St. Johns Wood, London, England

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 398 dari 1003 ulasan" "
Penilaian 8 - Bagus. 412 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 116 dari 1003 ulasan" "
Penilaian 4 - Buruk. 52 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 25 dari 1003 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

8,2/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Cheryl, Sugar Land

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is 15 min walk to St John’s Wood Station-Jubilee Line. In St John’s Wood community the best burger and sole fish was at England’s Grace. The hotel arranged for taxis, helped us navigate, very helpful, delicious breakfast and very nice evening dining restaurant. Room was spacious, very nicely laid out and very comfy bed!! Highly recommend!!
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Mike

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Average
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Jude pada tanggal 27 Mei 2024
Dear Mike,Thank you very much for your feedback about our hotel after your recent stay.We were pleased to read that you were generally satisfied with the services provided by the hotel.However, I am sorry that we didn't get it 100% right this time. The feedback of our guests is very important to us, because we will be able to improve our services in the future based on this feedback.We hope you will visit us in the future.Best regards,JudeGuest relations.

10/10 Sangat Bagus

Benjamin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location close to Lords and central London.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Jude pada tanggal 27 Mei 2024
Dear Benjamin,Thank you so much for taking the time to share your experience following your recent stay at the hotel. I am pleased that overall, you had an amazing experience during your stay with us. And you found the hotel location convenient during your stay.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We all look forward to welcoming you back soon!!Best Regards,JudeGuest relations.

10/10 Sangat Bagus

Catherine

Disukai: Kondisi & fasilitas properti
Near my hospital and near St Johns Wood
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Jude pada tanggal 27 Mei 2024
Dear Catherine,Thank you for your wonderful 5* review of your stay at Danubius Hotel Regents Park. We are thrilled that overall, you had an amazing experience during your stay with us and that you found the hotel’s location convenient during your visit.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We all look forward to welcoming you back soon!Kind regards,JudeGuest Relations.

6/10 Cukup Baik

Razia

Disukai: Kebersihan, staf & layanan
Generally good.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Jude pada tanggal 27 Mei 2024
Dear Razia,Thank you for your review of your stay at Danubius Hotel Regents Park. We were very disappointed to see that your stay did not meet with your expectations. We would like to assure you this is not up to our usual high service standards and do regret the negative impression this gave you.I am sorry that we didn't get it 100% right this time.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope that despite your experience on this occasion, you will choose to stay with us again.Best Regards,JudeGuest Relations.

8/10 Bagus

Maryam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient Clean Comfortable
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Jude pada tanggal 19 Mei 2024
Dear Maryam,Thank you for your wonderful review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us. However, we are sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We all are looking forward to welcoming you back again soon!Best regards,JudeGuest relations.

8/10 Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location Clean Friendly courteous staff
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Jude pada tanggal 19 Mei 2024
Dear Richard, Thank you for choosing our hotel. We are happy to read that you had a pleasant stay with us and were pleased with our location and friendly service from the staff. Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We do hope to welcome you back to the hotel again in the future.Best regards,JudeGuest relations.

4/10 Buruk

Henry de

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
the temperature in the room could not be changed despite assistance from management. Bathroom basin plug not working properly. Certain staircase fixtures were rickety. Not good for my wife who has mobility issues.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Jude pada tanggal 19 Mei 2024
Dear Henry de,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.We were very disappointed to read that your stay did not meet with your expectations. We would like to assure you this is not up to our usual high service standards and do regret the negative impression this gave you.Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas you mentioned. Our maintenance team will review the room you stayed in to ensure this is rectified.We hope that despite your experience on this occasion, you will choose to stay with us again.Kind regards,JudeGuest Relations.

10/10 Sangat Bagus

Ann, New York

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best place to stay in the neighborhood
Menginap 5 malam pada bulan April 2024
Tanggapan dari Jude pada tanggal 10 Mei 2024
Dear Ann,Thank you for your wonderful review of your stay at Danubius Hotel Regents Park. We are thrilled that overall, you had an amazing experience during your stay with us and specially you found the location convenient during you visit.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We hope to have the pleasure of welcoming you back again soon!Kind Regards,JudeGuest relations.

8/10 Bagus

Andrew

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
It was ok, the room was a bit dated but clean.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Jude pada tanggal 6 Mei 2024
Dear Andrew,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us.Over the last few years we have been refurbishing the rooms as well as the corridors leading to them. We have 3 floors completely refurbished that have a variety of Deluxe rooms as well as Studio Suits. Please feel free to visit our website to explore room options for your next stay at the hotel.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We all look forward to welcoming you back in the future.Kind regards,JudeGuest relations.

10/10 Sangat Bagus

Gaurav

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jude pada tanggal 6 Mei 2024
Dear Gaurav,Thank you for your wonderful 5* review of your stay at Danubius Hotel Regents Park. We really appreciate your feedback. It is always a pleasure knowing that our guests are satisfied with our services and facilities. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We all look forward to welcoming you back soon!Kind regards,JudeGuest relations.

8/10 Bagus

Louise

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable stay, lovely staff and close to Lords cricket ground
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Jude pada tanggal 6 Mei 2024
Dear Louise,Thank you so much for taking the time to share your experience following your recent stay at the hotel. We really appreciate your feedback. It is great to read that overall you had a enjoyable stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. The team was extremely happy with your comments and we all look forward to welcoming you back soon!Best Regards,JudeGuest relations.

10/10 Sangat Bagus

Gerard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jude pada tanggal 28 Apr 2024
Dear Gerard,Thank you for your feedback. It was really special for us to read, that overall, you had an amazing experience during your stay with usWe always try to do our best and we appreciate, if we can make our guest's stay memorable. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We look forward to welcoming you back soon.Best regards,JudeGuest relations.

8/10 Bagus

Jayne

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good, warm cosy clean rooms, comfy bed, saying that they are a little tired, no sockets next to bed. Bar & restaurant excellent with lovely staff. Good choice at breakfast. Would stay again.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jude pada tanggal 25 Apr 2024
Dear Jayne,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased that overall, you had a good experience during your stay with us. Over the last few years we have been refurbishing the rooms as well as the corridors leading to them. We have 3 floors completely refurbished that have a variety of Deluxe rooms as well as Studio Suits. Please feel free to visit our website to explore room options for your next stay at the hotel.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We all look forward to welcome you back in future.Best Regards,JudeGuest Relations.

4/10 Buruk

Ian Stephan

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Our original room was in a noisy and unrestored portion of the hotel. Flight cruise came and went at all hours and maintenance was being done without any notification early in the morning. They moved us to another room after much to do because multiple issues in our first room, including nonworking Air-conditioning . The television system was antiquated and never did work in our second room. It was obviously did not cater to guests that booked through Expedia. The housekeeping staff were very good.
Menginap 14 malam pada bulan April 2024
Tanggapan dari Jude pada tanggal 22 Apr 2024
Dear Ian Stephan,Thank you for your review of your stay at Danubius Hotel Regents Park. We were very disappointed to read that your stay did not meet with your expectations. We would like to assure you this is not up to our usual high service standards and do regret the negative impression this gave you.We take constructive feedback such as yours seriously and will address the issues you've raised. Our maintenance team has already in process to check the first room you stayed to ensure all the issues are rectified and to check the TV system with the supplier on your second room.We do hope to welcome you back to the hotel again in the future to provide a better experience and standard of room.Kind regards,JudeGuest relations.

10/10 Sangat Bagus

Elaine

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location for Lords Cricket ! Really friendly staff. Allowed early check in which helped so much. Will be back when my son plays again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jude pada tanggal 22 Apr 2024
Dear Elain,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.We are thrilled that overall, you had an amazing experience during your stay with us.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We all look forward to welcoming you back in future.Kind regards,JudeGuest Relations.

10/10 Sangat Bagus

Karla Bhea

Menginap 3 malam pada bulan April 2024
Tanggapan dari Jude pada tanggal 1 Mei 2024
Dear Karla Bhea,Thank you for your wonderful review of your stay at Danubius Hotel Regents Park. We really appreciate your feedback. It is great to read that you valued your stay with us so highly and that you had a hassle-free stay! The team was extremely happy with your review. We all look forward to welcoming you back soon!Best regards,JudeGuest Relations.

8/10 Bagus

Antony

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The breakfast
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jude pada tanggal 14 Apr 2024
Dear Antony,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us.However, I am sorry if there was a concern at the breakfast that was not to your satisfaction.Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas you mentioned. We hope to have the pleasure of welcoming you back again soon!Best Regards,JudeGuest relations.

10/10 Sangat Bagus

Ramiro

Menginap 8 malam pada bulan Maret 2024
Tanggapan dari Jude pada tanggal 1 Mei 2024
Dear Ramiro,Thank you for sharing your feedback about your stay. We are delighted to hear that you had a memorable experience and received high standard of service.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We all look forward to welcoming you back soon.Best regards,JudeGuest relations.

10/10 Sangat Bagus

Jeremy, Manly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location but not in the throng of London
Menginap 3 malam pada bulan April 2024
Tanggapan dari Jude pada tanggal 14 Apr 2024
Dear Jeremy,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.We are thrilled that overall, you had an amazing experience during your stay with us.Whilst we might not be located too close to Central London, our location is conveniently close to the main train stations and transport links and we are right opposite Regent's Park! Please feel free to contact our reception and concierge team to check for the best and quickest options for any destinations. We hope to have the pleasure of welcoming you back again soon!Best regards,JudeGuest relations.

10/10 Sangat Bagus

Anne

Disukai: Kebersihan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jude pada tanggal 7 Apr 2024
Dear Anne,Thank you for your wonderful 5* review of your stay at Danubius Hotel Regents Park. We really appreciate your feedback. It is great to see that you valued your stay with us so highly. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We all look forward to welcoming you back soon!Beast Regards,JudeGuest Relations.

8/10 Bagus

Ian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jude pada tanggal 30 Mar 2024
Dear Ian,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us.However, I am sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will be really grateful if you allow us the opportunity to welcome you back in the future.Kind Regards,JudeGuest Relations.

8/10 Bagus

Eleonore

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was ideally located for easy access to The Hospital of St Johns and St Elizabeth, atound 10mn walk. Very friendly front office staff, the concierge was great breakfast staff welcoming,easy parking, the room was immaculate if not dated. Great breakfast option. Thank you.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jude pada tanggal 30 Mar 2024
Dear Eleonore,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased that overall, you had a good experience during your stay with us and you found the hotel’s location convenient during your visit.Over the last few years we have been refurbishing the rooms as well as the corridors leading to them. We have 3 floors completely refurbished that have a variety of Deluxe rooms well as Studio Suits. Please feel free to visit our website to explore room options for your next stay at the hotel. The team was extremely happy with your comments and we all look forward to welcoming you back soon!Kind regards,JudeGuest relations.

8/10 Bagus

Thomas

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jude pada tanggal 30 Mar 2024
Dear Thomas,Thank you for your review of your stay at Danubius Hotel Regents Park. I am glad that overall, you had a good experience during your stay with us.Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas not entirely up to your expectations. We do hope to welcome you back to the hotel again in the future.Kind Regards,JudeGuest Relations.

4/10 Buruk

Amy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We got the deluxe family room which has two twin beds and one king. Our room was very big with two closets as well and on a corner so felt like two spaces bathroom. We had booked through Expedia and pay at hotel and our booking was cancelled before we arrived but hotel honored everything in the end.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Jude pada tanggal 25 Mar 2024
Dear Amy,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.I am pleased to read that you had an amazing impression of the rooms. However, I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter. At the same time I am glad that the staff has managed to sort it out without further delays.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope that despite your experience on this occasion, you will choose to stay with us again.Best regards,JudeGuest Relations.

8/10 Bagus

Martin, Chung Hom Kok

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jude pada tanggal 14 Apr 2024
Dear Martin,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We all look forward to welcoming you back in future.Kind regards,JudeGuest relations.

8/10 Bagus

Deborah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good hotel and smart refurnished room. Receptionist warm and friendly. Only gripe - water pressure in the bathroom for shower and bath very weak.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jude pada tanggal 21 Mar 2024
Dear Deborah,Thank you so much for taking the time to share your experience following your recent stay at the hotel. I am pleased to read that you are happy with the room and the service from the reception staff.However, I am sorry to read that you were not satisfied with the level of water pressure in the bath room. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Our maintenance team will review the room you stayed in to ensure this is rectified.We do hope to welcome you back to the hotel again in the future.Kind regards,JudeGuest Relations.

10/10 Sangat Bagus

Zenzi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Mooi hotel, maar kamers zijn een beetje verouderd. Nog steeds een leuk hotel in een stille buurt. Op wandelafstand van Primrose hill en Regents park.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Jude pada tanggal 17 Mar 2024
Dear Zenzi,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased to read that you found the hotel’s location convenient during your visit. However, I am sorry to read that the room was not up yo your expectation. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Over the last few years we have been refurbishing the rooms as well as the corridors leading to them. We have 3 floors completely refurbished that have a variety of Deluxe rooms as well as Studio Suits. Please feel free to visit our website to explore room options for your next stay at the hotel.We hope that despite your experience on this occasion, you will choose to stay with us again.Best regards,JudeGuest Relations.

8/10 Bagus

Debs

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great hotel, spacious, clean and comfortable. Posher inside than out. Shame it wasn’t quite as close to a tube station as needed but that was on us for not checking beforehand.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jude pada tanggal 12 Mar 2024
Dear Debs,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased that overall, you had a good experience during your stay with us.However i am sorry to hear that you found the tube station was not as closer as you expected. Please contact our concierge or reception team in the future to get the help with best and fastest way to reach any destination. We hope that despite your experience on this occasion, you will choose to stay with us again.Kind regards,JudeGuest relations.

10/10 Sangat Bagus

Elizabeth

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff at reception were wonderful from the moment we arrived and thereafter, so friendly and helpful. The room was so comfortable and spotless. The area had all the amenities one could need and in a great location for transit. We would absolutely stay again, it was exactly what we were hoping for.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Jude pada tanggal 3 Mar 2024
Dear Elizabeth,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am thrilled to read that you found the hotel’s location convenient during your visit and had an amazing impression of the rooms. I really appreciate your feedback. It is great to read that you valued your stay with us so highly and that you had a hassle-free stay! The team was extremely happy with your comments and we all look forward to welcoming you back soon!Kind Regards,JudeGuest Relations

8/10 Bagus

Shakir

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were lovely and the room was clean and well furnished. I wouldn’t choose to stay at this hotel ever again though because of the poor soundproofing which led to lack of sleep for the duration of our stay. We were kept awake by our neighbour’s telephone conversations every night from midnight till 1 and 2AM followed by some loud TV watching. I did mention this to reception after the first night but not sure if anything was done about it.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Jude pada tanggal 3 Mar 2024
Dear Shakir,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.I am sorry to hear that you didn't like the layout of the bedroom and you could hear noise from outside. I will speak to our maintenance team to explore the options in order to improve the soundproofing and the bedroom layout. I would like to assure you this is not up to our usual high service standards and do regret the negative impression this gave you. I hope that despite your experience on this occasion, you will allow us another opportunity to make your stay memorable. Kind Regards,JudeGuest relations.

4/10 Buruk

David

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jude pada tanggal 29 Feb 2024
Dear David,Thank you so much for taking the time to share your feedback following your recent stay at the hotel. We were very disappointed to see that your stay did not meet with your expectations. I would like to assure you this is not up to our usual high service standards and do regret the negative impression this gave you. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope that despite your experience on this occasion, you will choose to stay with us again.Best regards,JudeGuest Relations.

8/10 Bagus

Rameen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
This was a great location based hotel which was close to St John’s Wood, lords cricket ground etc. A somewhat 1980s entrance with basic amenities. The rooms itself were well designed with enough space for a large family of 2 adults and 2 children. The showers were quite specious meaning you do not need to hold your breath whilst trying to enter the bathroom like most central London hotels. The noise was very low from the huddle of London. In all a good venue and although dated externally internally a good sense of ambience from sporting hey days and when batsmen rarely wore helmets!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jude pada tanggal 26 Feb 2024
Dear Rameen,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased that overall, you had a good experience during your stay with us and that you found the hotel’s location convenient during your visit.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas you mentioned. We do hope to welcome you back to the hotel again in the future.Kind Regards,JudeGuest relations.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Jude pada tanggal 26 Feb 2024
Dear Traveler,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had an amazing experience during your stay with us.However, I am sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We do hope to welcome you back to the hotel again in the future.Best Regards,JudeGuest Relations.

10/10 Sangat Bagus

Neil

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely quiet room walking distance from London
Very modern, comfortable, spacious, and quiet room overlooking Lords Cricket ground. Lovely breakfast and very nice evening meal.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jude pada tanggal 20 Feb 2024
Dear Neil,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.I am thrilled to read that you had an amazing impression of the rooms and enjoyed our full buffet breakfast and F & B facilities.I really appreciate your feedback. It is great to read that you valued your stay with us so highly and that you had a hassle-free stay! The team was extremely happy with your comments and we all look forward to welcoming you back soon!Kind Regards,JudeGuest Relations

8/10 Bagus

Chris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Jude pada tanggal 20 Feb 2024
Dear Chris,Thank you for your feedback. It was really special for us to understand, how much you were satisfied with our services and facilities. We always try to do our best and we appreciate, if we can make our guest's stay memorable.I am sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We look forward to welcoming you back soon.Best regards,JudeGuest relations.

10/10 Sangat Bagus

Jayne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel in a convenient location.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Jude pada tanggal 20 Feb 2024
Dear Jayne,Thank you for sharing your feedback about your stay. We are delighted to hear that you had a memorable experience and received high standard of service.I am also pleased to read that you found the hotel’s location convenient during your visit. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We look forward to welcoming you back soon.Best regards,JudeGuest relations

10/10 Sangat Bagus

Aytekin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Jude pada tanggal 13 Feb 2024
Dear Aytekin,Thank you for sharing your feedback about your stay. We are delighted to hear that you had a memorable experience and received high standard of service.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We look forward to welcoming you back soon.Best regards,JudeGuest relations.

8/10 Bagus

PJ

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jude pada tanggal 13 Feb 2024
Dear PJ,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased to see that overall, you had a good experience during your stay with us. However,I am sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We all look forward to welcoming you back in future.Best Regards,JudeGuest relations.

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jude pada tanggal 13 Feb 2024
Dear Karen,Thank you for your wonderful review of your stay at Danubius Hotel Regents Park. We are delighted to see that you had a memorable experience and received high standard of service.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We look forward to welcoming you back soon.Best regards,JudeGuest relations.

10/10 Sangat Bagus

Carla

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Would stay again
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Jude pada tanggal 13 Feb 2024
Dear Caria,Thank you for your review. We are thrilled to see that you had such a positive experience with us.Whether it's for business or leisure, we hope to welcome you back soon. Your recommendation is valuable and means a lot to us.Best regards,JudeGuest relations.

10/10 Sangat Bagus

Francis

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jude pada tanggal 13 Feb 2024
Dear Francis,You made our day with your positive feedback. We are so happy to read that you loved our hotel. Thank you for the nice 5* review. It is great to see that you valued your stay with us so highly We hope you will continue to enjoy staying with us in the future.Best regards,JudeGuest Relations.

8/10 Bagus

Dominic

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jude pada tanggal 6 Feb 2024
Dear Domonic,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall you had a good experience. However I am sorry that we didn't get it 100% right this time. Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas which were not up to your expectations. We hope that despite your experience on this occasion, you will choose to stay with us again. Best regards,JudeGuest Relations.

6/10 Cukup Baik

anthony

Disukai: Kebersihan, staf & layanan
Nice but had quirks
Everything great to be honest apart from two weird things 1) the chrome cast in the TV would malfunction at 3am making the TV go on 2) lights would come on of their own account at 7am Beside those sleep ruining oddities, everything else was top class. May be just the one room anyway
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Jude pada tanggal 6 Feb 2024
Dear Anthony,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased that overall, you had a great experience during your stay with us.However, I am sorry to read that there was an issue with the TV and the lighting system in your room. I have already shared your review with our maintenance team who will review the room you stayed in to ensure this is rectified.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We all look forward to welcoming you back in future.Kind Regards,JudeGuest relations.

6/10 Cukup Baik

Chris

Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Jude pada tanggal 2 Feb 2024
Dear ChrisThank you very much for choosing to stay at our hotel and taking the time to share your feedback.We are sincerely sorry to see that your stay did not meet the standards expected regarding hotel condition, room etc. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We truly hope that you will provide us with another chance to welcome you back and make it right for you in the future.Best regards,JudeGuest Relations.

10/10 Sangat Bagus

Albert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Thank you
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Jude pada tanggal 2 Feb 2024
Dear Albert,Thank you for your review. We are thrilled to see that you had such a positive experience with us. Our staff works hard to provide a high quality service, so we are more than happy to see that you were satisfied withWe hope to see you again soon.Best regards,JudeGuest Relations.

10/10 Sangat Bagus

Amy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Jude pada tanggal 30 Jan 2024
DearAmy,Thank you for your wonderful 5* review of your stay at Danubius Hotel Regents Park. We appreciate your feedback. It means a lot to us that you had a wonderful time in our hotel.The team was extremely happy with your review and we all look forward to welcoming you back soon!Kind Regards,JudeGuest Relations.

4/10 Buruk

Christopher

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
peeling wallpaper in the room and dated furniture, room entrance door stuck on closing and we can back one morning to find the door had been left open by the housekeeping team due to it sticking half way cosed on the carpet. Our room was also close to the lift entrance on the 11th floor and the lift messages kep us awake through thenight and ealry morning. Not a satifactory stay at all.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Jude pada tanggal 26 Jan 2024
Dear Christopher,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.I was very disappointed to read that your stay did not meet with your expectations. I would like to assure you this is not up to our usual high service standards and do regret the negative impression this gave you. I will speak to our maintenance team to explore the options in order to improve the soundproofing and check the other issues who will review the room you stayed in to ensure this is rectified. I hope that despite your experience on this occasion, you will choose to stay with us again.Kind regards,JudeGuest relations.

10/10 Sangat Bagus

Emily

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jude pada tanggal 26 Jan 2024
Dear Emily,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.We are thrilled that overall, you had an amazing experience during your stay with us.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We all look forward to welcoming you back soon!Kind Regards,JudeGuest relations.

6/10 Cukup Baik

MARTIN

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan
The room was quiet and comfortable but small and dated. Staff were very friendly and professional. Excellent breakfast but coffee shop menu was limited.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Jude pada tanggal 26 Jan 2024
Dear Martin,Thank you very much for choosing to stay at our hotel and taking the time to share your feedback. I am pleased that overall, you had a good experience during your stay with us.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Rests assured we will implement improvements where possible in the areas you mentioned. I truly hope that you will provide us with another chance to welcome you back and make it right for you in the future.Best regards,JudeGuest Relations.