Dear Amandip,We are really sorry to hear that you had such a tough night. It’s crucial to have a comfortable environment for a good night’s sleep. It is our foremost priority to ensure that every guest feels welcomed and enjoys a memorable stay. Once again, thank you for choosing the Radisson Blu Grafton Hotel for your stay in London. We look forward to welcoming you again and strive to make your next experience with us perfect.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

Dear Suzanne,It's wonderful to hear that you've had multiple enjoyable stays with us at Radisson Blu Grafton Hotel. Your continued patronage is deeply appreciated, and we're thrilled that we've been able to meet your expectations consistently. Our team works tirelessly to ensure our guests have a memorable experience, and your feedback is a testament to their efforts. We look forward to welcoming you back again for another delightful stay. Warm Regards,Bryce HayterReception Team Leader

Dear Daniela, It sounds like the Radisson Blu Grafton Hotel perfectly fits the bill for your needs! With its convenient location near the subway, spacious rooms, and comfortable beds, it seems like a great choice for travelers looking for both accessibility and comfort. And for those who appreciate a good meal, especially meat lovers, the hotel's restaurant seems to be a standout feature. Thank you for sharing your review!Many Thanks, Nicholas - Supervisor Radisson Blu Grafton Hotel

Dear Gareth,We're thrilled to hear that you have found our hotel to be clean and friendly. It is our aim to provide a welcoming and comfortable environment for all our guests.Your brief but positive comment is greatly appreciated and we strive to maintain these standards in the future.Kind Regards,Barbara FrigioliniFront of House Manager

Dear Scott,Your succinct yet powerful review truly made our day! It is heartening to know that you had a remarkable stay at the Radisson Blu Grafton Hotel, London. Your positive rating is a testament to our commitment to excellence in hospitality. It is our foremost priority to ensure that every guest feels welcomed and enjoys a memorable stay. To receive such a perfect score from you validates our efforts and motivates us to continue striving for the highest standard of service. Please do remember that the Radisson Blu Grafton Hotel is always eager to welcome you back for another delightful experience. We are looking forward to your next visit, hoping to exceed your expectations once again.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

Dear Wan,It's a pleasure to learn that your overall experience at Radisson Blu Edwardian Grafton Hotel was good. We strive to create unique and memorable experiences for all our guests, so it's heartening to hear that you had a positive stay with us. Should you choose to visit us again, we look forward to giving you the same level of service that you've come to associate with our brand. Warm Regards,Kajla LootReception Manager

Querido Felipe, Lamentamos mucho escuchar sobre tu experiencia con nuestras instalaciones. Nos tomamos muy en serio el confort y la comodidad de nuestros clientes, y es decepcionante saber que nuestras ventanas y sistema de fontanería no cumplieron con tus expectativas. Estamos trabajando activamente para mejorar nuestras instalaciones y garantizar que proporcionemos un ambiente acogedor y funcional para todos nuestros huéspedes.En cuanto a las opciones de alimentación, entendemos lo importante que es ofrecer variedad y opciones para satisfacer las necesidades dietéticas de todos nuestros clientes. Apreciamos tus comentarios y estamos evaluando cómo podemos mejorar nuestra oferta para incluir más opciones libres de gluten.Gracias por tomarte el tiempo para compartir tus preocupaciones. Nos comprometemos a hacer todo lo posible para abordar estos problemas y brindarte una experiencia más satisfactoria en el futuro. Si hay algo más en lo que podamos ayudarte, no dudes en hacérnoslo saber.Muchas Gracias, Nicolas - Supervisor Radisson Blu Grafton

Dear Jose,Your succinct yet powerful review truly made our day! It is heartening to know that you had a remarkable stay at the Radisson Blu Grafton Hotel, London. Your positive rating is a testament to our commitment to excellence in hospitality. It is our foremost priority to ensure that every guest feels welcomed and enjoys a memorable stay. To receive such a perfect score from you validates our efforts and motivates us to continue striving for the highest standard of service. Please do remember that the Radisson Blu Grafton Hotel is always eager to welcome you back for another delightful experience. We are looking forward to your next visit, hoping to exceed your expectations once again.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

Dear Guest, Thank you for choosing Radisson Blu Edwardian Grafton Hotel for your recent stay and for taking the time to leave us a review.We are thrilled to hear that you enjoyed your time with us and that you found our hotel to be great and nice. Providing exceptional experiences for our guests is our utmost priority, and we are delighted that we met your expectations.Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Nicholas - Supervisor Radisson Blu Grafton

Dear Paul,Your feedback is of utmost importance to us. We have taken note of your rating, and we understand that, based on your experience, there is room for improvement. At Radisson Blu Grafton, we are committed to delivering the highest levels of service and creating memorable experiences for our guests. It appears from your rating that we did not meet those expectations during your recent stay. We deeply regret any inconvenience you may have experienced and would greatly appreciate the opportunity to make amends. We hope this one-time experience will not deter you from choosing Radisson Blu Grafton Hotel for your future visits to London. We look forward to the opportunity of serving you again, with the aim of providing a superior experience that reflects our commitment to satisfaction and quality.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

Dear Vicente,We are delighted to hear that you had a wonderful stay at the Radisson Blu Grafton Hotel, London. Comfort is a key when it comes to accommodations, especially during a trip. We are thrilled to see that you found the perfect balance of comfort and convenience at the Radisson Blu Grafton Hotel. We look forward to the opportunity of serving you again in the future, and we hope that your next visit will be as pleasant as the previous one.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team

Dear Gillian, Your recent visit at Radisson Blu Grafton Hotel did not meet your expectations, and for that, I extend my sincerest apologies. We always aim to provide our guests with the best possible service and it seems we fell short during your stay. Your feedback is important to us and we will take it on board as we continually strive to improve our hospitality. We hope to have another opportunity to serve you better in the future.Kind Regards,Barbara FrigioliniFront of House Manager

Dear Alyssa, Thank you for your wonderful review, we really appreciate it. Looking forward to welcoming you back at the Radisson Blu Grafton Hotel. Warm regards, Edgar F Reception Manager

Dear Wafaa,Your rating truly caught our attention. It is delightful to see your positive evaluation of the Radisson Blu Grafton Hotel. Every day, our dedicated team of professionals works tirelessly to ensure each guest has a wonderful experience. Your score its signals to us that we are succeeding in providing an enjoyable stay, which is the core of our hotel's philosophy. However, the pursuit of perfection is a continuous journey. We acknowledge that there may be areas where we can further improve to make your next stay even better. Your feedback plays a crucial role in this process. Once again, thank you for choosing the Radisson Blu Grafton Hotel for your stay in London. We look forward to welcoming you again and strive to make your next experience with us perfect.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

Dear Catherine,We are delighted to hear you appreciated the aromatic ambiance of our hotel and found our proximity to Warren street tube station to be convenient. Indeed, our location in London’s Fitzrovia is one of our prime features, and it’s always gratifying when guests find this aspect beneficial.Our location not only provides easy access to public transport but also allows our guests to enjoy the many attractions that London has to offer. We are a mere stone's throw away from the West End's vibrant theatre district, which includes renowned establishments like the Dominion Theatre, the Shaftesbury Theatre and Soho Place. Moreover, we are situated within walking distance of Covent Garden, Soho, Oxford Street and key London attractions such as Regent’s Park and the British Museum, all less than a 10-minute walk away.Furthermore, our hotel is well-connected to other parts of London, with Euston, St Pancras, and Tottenham Court Road stations only moments away. This indeed makes us an ideal choice for guests seeking both comfort and convenience.We hope to have the pleasure of welcoming you back on your next visit to London. Warm regards.Nicholas-Supervisor

Dear Nick,Your succinct yet powerful review truly made our day! It is heartening to know that you had a remarkable stay at the Radisson Blu Grafton Hotel, London. Your positive rating is a testament to our commitment to excellence in hospitality. It is our foremost priority to ensure that every guest feels welcomed and enjoys a memorable stay. To receive such a perfect score from you validates our efforts and motivates us to continue striving for the highest standard of service. Please do remember that the Radisson Blu Grafton Hotel is always eager to welcome you back for another delightful experience. We are looking forward to your next visit, hoping to exceed your expectations once again.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

Dear Damorie,Your kind words about our dedicated team at Radisson Blu Edwardian Grafton Hotel, London, have genuinely warmed our hearts. We strive to maintain an environment where each guest feels supported and well cared for. Hearing that our staff were able to promptly address your room issue significantly encourages us in our daily efforts.Our team members continually aim to deliver the high standards of service our guests deserve. Your positive experience, thus, directly reflects our consistent endeavours to provide a seamless stay for all our patrons. Rest assured, your commendations will be shared with the team, as it serves as a great motivator.Lastly, we are thrilled that we were able to turn a potential inconvenience into a positive experience for you. We look forward to welcoming you back on your next visit to London, and assure you of our best services at all times.Warm regards,Bryce HayterTeam Leader

Dear Ian,We are delighted to hear that you had a wonderful stay at the Radisson Blu Edwardian Grafton Hotel, London. It pleases us greatly to learn that you found our hotel clean, comfortable, and accessible. Indeed, we continuously strive to offer our guests the highest level of comfort and convenience.You've highlighted our location, which is something we're proud of. Nestled in the heart of London's Fitzrovia, our hotel provides easy access to notable attractions like Covent Garden, Soho, and Oxford Street. We believe that our prime location enhances the overall experience of our guests, making their stay not just comfortable but also enjoyable.Moreover, we're delighted to hear that our modern facilities met your expectations. We have designed our rooms to be spacious and accommodating, catering to a variety of needs, whether it be a solo traveller or a family of four. We agree that these features contribute to an ideal weekend break.Thank you for acknowledging our efforts to provide an exceptional experience. We look forward to welcoming you back for another memorable stay.Warm regards,Tzoulian,Night Receptionist.

Dear Michal,Your feedback regarding your recent stay at our Radisson Blu Edwardian Grafton Hotel is greatly valued, and we sincerely regret that your experience did not meet your usual expectations. It's disheartening to learn about the issues you encountered with your allocated room. Our intentions are to provide a comfortable and spacious space for our guests to relax and unwind. We are sorry to hear that the room you were assigned did not meet this standard. The issue regarding the carpet's condition is also something we take note of. A well-maintained and clean environment is a fundamental part of our hospitality and it appears we fell short in this instance. While we can't change the past, we certainly hope to have the opportunity to serve you better in the future. We want your experiences at our hotel to be nothing short of excellent in all aspects. Thank you once again for bringing these issues to our attention. Your insights help us strive for constant improvement in the services we offer to our valued guests like yourself.Warm regards.Nicholas - Supervisor

Dear David,Your comments regarding your recent stay at the Radisson Blu Edwardian Grafton Hotel, London are most appreciated. We are pleased to hear that you found our property to be nice, as we strive to maintain a high standard of elegance and comfort for all our guests.We regret to learn about the inconvenience you experienced due to the location of your room. Your experience is not indicative of the service we aim to provide, as we always aspire to ensure all our guests have the most peaceful and enjoyable stay possible. Noted your feedback about the room assignment, it will be shared with the team for attention.Remember that our team is always at your disposal to assist with any requests or concerns you may have during your stay. Please do not hesitate to let us know if you have any specific preferences or requests for future stays, such as a quiet room or a specific floor, and we will do our utmost to accommodate them.We hope you will give us another opportunity to welcome you back and provide you with an improved experience at the Radisson Blu Edwardian Grafton Hotel, London. Your satisfaction is our utmost priority.Warm regards.Tzoulian,Night Receptionist.

Dear Mario,Your warm words about your experience at the Radisson Blu Edwardian Grafton Hotel truly brighten our day. It is pleasing to hear that you enjoyed the ambiance and our devoted team. We strive to make every guest's stay a delightful one, and your positive feedback is a testament to our continuous efforts.Regarding your observation about the mattress, we understand that comfort preferences can vary greatly among guests. We are sorry to hear that you found it to be stiffer than your liking. We appreciate your feedback as it helps us recognize areas where we can improve to better meet the expectations of our guests.Again, we appreciate you taking the time to share your experience, and we look forward to welcoming you back on your next visit to London.Warm regards.Nicholas - Supervisor

Dear Wafaa,It's wonderful to see the four-star rating you've bestowed upon our hotel. As a part of the team at Radisson Blu Grafton Hotel, London, it's always heartening to see that our efforts to provide a top-notch experience are being recognized and appreciated. Your rating suggests that you had a largely satisfying stay with us, and that is indeed our aim - to ensure each of our guests enjoys a memorable experience. We take pride in our commitment to providing quality service and hospitality, and it's rewarding to see that reflected in your review. However, we also notice there's a room for improvement to make your experience a perfect one.We look forward to welcoming you again and strive to make your next experience with us perfect.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

Dear Seiichiro,We are thrilled to hear that you appreciated the room and the location of our hotel. It is always a pleasure to know that guests find our accommodations comfortable and our location convenient.Our hotel's location in the heart of London's Fitzrovia is indeed one of our key strengths. Being within walking distance of Covent Garden, Soho, and Oxford Street, we are delighted that you found it beneficial. It's superb to know that our proximity to key London attractions such as Regent's Park and the British Museum, which are less than 10 minutes’ walk away, added value to your stay.Furthermore, our close proximity to the West End's many theatres, like the Dominion Theatre, the Shaftesbury Theatre, and Soho Place, is something that our guests often appreciate. We trust that this added an extra layer of entertainment and convenience to your time with us.It is our aim to provide an experience that combines comfort, convenience, and a prime location to explore all that London has to offer. We look forward to welcoming you back to Radisson Blu Edwardian Grafton Hotel, London, in the future.Warm regards.Nicholas - Supervisor

Dear Fiona,Thank you for taking the time to share your feedback about your stay. We are glad to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the near future.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

Dear Shakil,It's wonderful to see the four-star rating you've bestowed upon our hotel. As a part of the team at Radisson Blu Grafton Hotel, London, it's always heartening to see that our efforts to provide a top-notch experience are being recognized and appreciated. Your rating suggests that you had a largely satisfying stay with us, and that is indeed our aim - to ensure each of our guests enjoys a memorable experience. We take pride in our commitment to providing quality service and hospitality, and it's rewarding to see that reflected in your review.However, we also notice there's a room for improvement to make your experience a perfect one. We would be grateful if you could share more details about your stay. Your insights would help us understand where we fell short of meeting your expectations.Looking forward to welcoming you back at the Radisson Blu Grafton Hotel, London, for an even more delightful stay in the future.Warm regards.Tzoulian,Night Receptionist.

Dear Syed, Your kind words have made our day! It's uplifting to hear that you enjoyed your stay at the Radisson Blu Edwardian Grafton Hotel and found our location to be perfect. Being nestled in London’s Fitzrovia allows our guests to explore the vibrant Covent Garden, Soho, and Oxford Street with ease. We're thrilled you were able to take advantage of this.Moreover, your commendation of our staff as the 'best in London' is truly heartwarming. Our team works diligently to ensure all our guests feel welcome and comfortable during their stay. Your feedback serves as a wonderful testament to their dedication and hard work.We look forward to welcoming you back on your next visit to London and promise to continue delivering the high standards of service that you have come to appreciate.Warm regards,Edgar FReception Manager

Dear Des, We are delighted to hear that your experience at the Radisson Blu Edwardian Grafton Hotel was marked as excellent. It is always a pleasure to receive such positive feedback from our esteemed guests.Our team strives to create memorable experiences by offering top-notch services in a warm and welcoming environment. Your kind words reinforce our commitment to these values and encourage us to continue to strive for excellence.We look forward to the opportunity of serving you again in the future, and we hope that your next visit will be as pleasant as the previous one.Warm regards,Edgar FReception Manager

Dear Taneesha,It is indeed delightful to hear such positive words and it's always satisfying to know that our guests have a pleasant experience at Radisson Blu Edwardian Grafton Hotel, London.Our staff is indeed the cornerstone of our hotel's commitment to delivering superior guest experiences. They strive to provide a warm, friendly and accommodating service to all our esteemed guests. Thus, your kind words of appreciation will certainly be conveyed to them.We believe that a hotel is more than just a place to stay. It's about creating memorable experiences and making guests feel special and welcomed. Your feedback indicates that we are moving in the right direction.We hope to have the pleasure of welcoming you back soon, and endeavor to make your future stays even more enjoyable.Warm regards,Tzoulian,Night Receptionist.

Dear Lee,We are truly delighted to read your positive feedback regarding your recent stay at the Radisson Blu Edwardian Grafton Hotel, London. Your kind words about our friendly and helpful staff are greatly appreciated, as we constantly strive to provide the highest level of service to all our guests.Indeed, our strategic location in Fitzrovia serves as one of our most distinguishing features. Being in close proximity to Covent Garden, Soho, and Oxford Street certainly makes us an ideal choice for those seeking to explore the vibrant culture and attractions the city of London has to offer. We hope that this aspect of your stay enhanced your London experience and made your travel in and around the city more convenient and enjoyable.Once again, thank you for sharing your thoughts. It is through such feedback that we continue to improve and strive for excellence. We sincerely look forward to welcoming you back on your future visits to London.Warm regards, Nicholas - Supervisor

Dear Alexandra,Your positive feedback on your recent stay at the Radisson Blu Edwardian Grafton Hotel is very much appreciated. It is indeed an excellent location in London’s Fitzrovia, with Covent Garden, Soho, and Oxford Street just a short walk away. It's a delight to know you found our location convenient.We are pleased that you enjoyed our professional service and found the bedroom clean. We understand that the bathroom size might not have been as expected, however, we are glad you found it equipped with all the necessary amenities for a comfortable stay. We also acknowledge your comment about the absence of Guinness in our bar, and we hope that our good choice of wine added to your overall experience. We are also proud to offer spacious rooms accommodating up to four guests, ideal for young families or group travel, which adds to the comfort and ease of our guests.Thank you once again for choosing to stay at Radisson Blu Edwardian Grafton Hotel. We look forward to welcoming you back in the future.Warm regards.Guest Relation Team

Dear Laurie,Thank you for staying with us at The Radisson Blu Edwardian Grafton Hotel and for taking the time to leave a review following your stay with us.We are thrilled to see that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.Kind RegardsGuest Relation Team

Dear Lena,It is heartening to read that you found the location of our hotel beneficial for your stay. Radisson Blu Edwardian Grafton Hotel is indeed situated in the vibrant area of London’s Fitzrovia, which offers a plethora of dining options and is within an easy reach to various city attractions. We understand that the bustling nature of the locality might not provide a tranquil ambiance for all our guests. However, being close to the tube and Euston station, it certainly provides great convenience for those seeking to explore the city or for short business trips.Moreover, our location is also ideal for lovers of the theatre. The West End, with its many theatres, including the Dominion Theatre and the Shaftesbury Theatre, is just a short walk away. This allows our guests to take advantage of London's rich cultural scene.Your feedback is invaluable and we will continue striving to provide the best possible experience for all our guests. We hope to welcome you back to Radisson Blu Edwardian Grafton Hotel, perhaps for a different occasion that might allow you to enjoy the full benefits of our strategic location.Warm regards.Nicholas - Supervisor

Dear Alex,Your rating and the wonderful comments you've shared with us regarding your stay at the Radisson Blu Edwardian Grafton Hotel are greatly appreciated. We are thrilled to hear that our cleanliness and the level of service provided by our staff exceeded your expectations. We take immense pride in maintaining high standards of cleanliness and providing each guest with the assistance they require. It's gratifying to know that our efforts have added value to your stay. Our prime location indeed sets us apart. We are situated in an area that enables our guests to reach several key London attractions, including Regent’s Park and the British Museum, within just a 10-minute walk. Besides, our proximity to the West End’s theatres like the Dominion Theatre, the Shaftesbury Theatre and Soho Place makes us an ideal choice for theater enthusiasts.Furthermore, we're pleased that you enjoyed the spaciousness of our rooms. We aim to provide a comfortable and relaxing environment, especially for young families, who require additional space. Thank you once again for your kind words. We are eagerly looking forward to your next visit.Warm regards.Tzoulian,Night Receptionist.

Dear Nigel,It is delightful to read your favourable review about your stay at Radisson Blu Edwardian Grafton Hotel. It is our pride and joy to provide our guests with an unparalleled experience, and it is wonderful to hear that our dedicated staff and convenient location have made a positive impact on your stay.Our location in the heart of Fitzrovia is indeed a strategic advantage. As you've rightly pointed out, our hotel is a stone's throw away from Euston station and the tube, making it very convenient for our guests to travel around the city. Not only is the hotel well-connected to key transport hubs, but it also offers easy access to a variety of London's attractions. The historic Regent's Park and the renowned British Museum are just a leisurely stroll away, and the bustling areas of Covent Garden, Soho and Oxford Street are also within walking distance. We are pleased to know that you found our hotel to be clean and modern. We continuously strive to maintain high standards of cleanliness and to provide contemporary facilities to ensure a comfortable and enjoyable stay for our guests.Once again, it is heartening to hear such positive feedback, and we look forward to the opportunity of welcoming you back on your next visit to London.Warm regards,Nicholas - Supervisor

Dear Eri,Your perfect rating is much appreciated. We are delighted to know that your experience at the Radisson Blu Edwardian Grafton Hotel in London was satisfying.We take pride in our offerings and always strive to provide the most enjoyable experiences for our guests. It's delightful to know that you enjoyed your time with us and we hope that your experience was as wonderful as you anticipated.In case your travels bring you back, we invite you to enjoy a pre-dinner drink or a light meal in our intimate bar. It's a wonderful place to relax and unwind, and we're certain you'd appreciate the ambience.Once again, thank you for your generous feedback. We look forward to welcoming you back, the next time you are in London.Warm regards.Tzoulian,Night Receptionist.

Dear Sean,We are delighted to hear that you appreciated our prime location in the heart of London. Indeed, the Radisson Blu Edwardian Grafton Hotel is nestled in the vibrant district of Fitzrovia. This makes it perfect for guests like yourself who wish to explore the city's renowned attractions nearby.The close proximity to Covent Garden, Soho, and Oxford Street, all within walking distance, certainly adds to the appeal of our location. These areas offer a wealth of shopping, dining, and entertainment options to suit every taste and make your stay with us even more enjoyable.We look forward to welcoming you back for another stay, and for you to take advantage of all the conveniences our location offers. Warm regards,Kajla LReception Manager

Dear Jorge Alberto,We are delighted to see your score, for your stay at the Radisson Blu Edwardian Grafton Hotel. This rating signifies that you have had a largely positive experience, and it is our pleasure to have been a part of your journey in London.Our entire team strives to create a comfortable and memorable stay for all our guests, and it is gratifying to know that we were able to meet most of your expectations. However, we understand that there is always room for improvement, and we are committed to refining our services to ensure a truly exceptional experience for our esteemed guests. Your feedback is a valuable component of our continuous improvement efforts. It provides us with a perspective that helps us understand where we excel and where we may need to focus our attention to improve. Once again, thank you for choosing Radisson Blu Edwardian Grafton Hotel for your stay in London. We hope to have the opportunity to serve you again in the future, and we aim to make your next stay even more satisfying.Warm regards,Tzoulian,Night Receptionist.

Dear Darren C,We are delighted to read your review and see that you rated us as perfect . It certainly brings us immense joy to know that we succeeded in creating a memorable experience for you during your stay at Radisson Blu Edwardian Grafton Hotel, London.Your high rating reaffirms that our dedication to providing excellent service and a comfortable, enjoyable environment is resonating with our guests.And speaking of enjoyment, might we suggest you try having a pre-dinner drink or a light meal in our intimate bar during your next visit? It's a wonderful place to unwind after a day of sightseeing or meetings, and we're confident you'll appreciate the ambiance.Once again, we appreciate your feedback and look forward to welcoming you back in the near future. Warm regards.Tzoulian,Night Receptionist.

Dear Humbert,Your rating on our service is greatly appreciated, shows us that you had a satisfactory stay at the Radisson Blu Edwardian Grafton Hotel, London. This rating allows us to identify that we are on the right track when it comes to creating a memorable experience for our guests. Every point you have given us is a testament to the efforts of our dedicated team who work tirelessly to offer top-tier hospitality. However, we understand that there is always room for improvement. Your rating motivates us to strive for those extra two points and reach the perfect score of 10. Our philosophy is to offer exceptional services and ensure our guest's stay is as comfortable and enjoyable as possible. We hope to have the opportunity to serve you again in the future, and aim to make your next experience even better.Warm regards.Tzoulian,Night Receptionist.

Dear Dean,Your succinct review, rating us as perfect, fills our hearts with joy. We are thrilled to know that we were able to meet your expectations during your stay at the Radisson Blu Edwardian Grafton Hotel, London.It's delightful to hear that you had such an enjoyable experience. Our team strives to create memorable moments for all our guests.While here, we hope you had the chance to unwind with a pre-dinner drink or enjoy a light meal in the intimate setting of our bar. Our aim is to provide our guests with a variety of experiences, and our bar offers an ideal space for relaxation and conversation.We appreciate your positive feedback and it motivates us to strive for excellence in our services. It is always our pleasure to serve you and we look forward to welcoming you back soon.Warm regards.Tzoulian,Night Receptionist.

Dear Guest,Thank you for choosing the Radisson Blu Edwardian Grafton hotel for your recent stay in London and for taking the time to leave us a review.We are delighted to see that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.Kind RegardsGuest Relation Team

Dear Mehtaab,We're absolutely delighted to see your perfect rating. It's wonderful to know that your experience at the Radisson Blu Edwardian Grafton Hotel, London, met your expectations in such a splendid manner.Your rating is a testament to the high-quality service and attention to detail we strive to provide all our guests. Our hotel is proud to offer a variety of amenities, including our intimate bar, where guests can relax and enjoy a pre-dinner drink or light meal.We look forward to welcoming you back soon for another memorable stay. Your continued patronage is very much appreciated, and we hope to consistently provide you with the same level of service in the future.Warm regards.Tzoulian,Night Receptionist

Dear Martin,Your succinct yet powerful score of '10 out of 10' has truly brightened our day at the Radisson Blu Edwardian Grafton Hotel. We're genuinely pleased to know that our efforts to provide an exceptional experience have resonated with you.In our continuous strive to deliver an ideal stay for our guests, we offer a variety of amenities designed to enhance your time with us. One such amenity is our intimate bar, which provides the perfect setting for a pre-dinner drink or light meal. We believe that this adds an extra layer of comfort and convenience to your stay, allowing you to unwind and indulge without leaving the premises.Once again, your positive feedback stands as a testament to our commitment towards making our guests' stay as enjoyable as possible. We eagerly look forward to your next visit, where you can once again enjoy everything that our hotel has to offer.Warm regards.Tzoulian,Night Receptionist.

Dear Ceyhun,It is indeed a pleasure to read that your stay at Radisson Blu Edwardian Grafton Hotel was nothing short of 'great'. Your brief yet impactful comment is highly appreciated and we are delighted to know that you faced no issues during your time with us.Our team takes pride in ensuring that all our guests have a seamless and memorable experience. From our modern interiors to our dedicated service, we strive to offer an environment that feels both luxurious and comfortable. We hope you also had the chance to utilize our fully-equipped gym, which is open round-the-clock for our guest's convenience. The contemporary design, combined with its range of cardio machines and free weights area, offers our guests a unique fitness experience.We look forward to welcoming you back to the Radisson Blu Edwardian Grafton Hotel on your next visit to London and continue to meet your expectations.Warm regards.Nicholas - Supervisor

Dear Cedric, We are grateful that you chose the Radisson Blu Edwardian Grafton Hotel for your stay in London and took the time to share your rating.It seems that your experience was not exactly as you expected, and we regret that we could not make your stay exceptional. Your rating indicates that there is room for improvement and we are committed to continuously enhancing our services.Our team strives to provide an excellent environment for our guests, aiming to blend comfort, luxury, and excellent service. We focus on creating memorable experiences, and we regret if we did not fully meet your expectations this time.We value your feedback as it helps us to understand our guests’ perspective better. We would like to reassure you that we are dedicated to ensuring every guest feels welcomed and well-cared for when staying with us. Your experience is crucial to us, and we hope to have the opportunity to serve you in the future and demonstrate our commitment to your satisfaction.Warm regards,Edgar FReception Manager

Dear Daniel,I am truly sorry to read about the experience you had during your stay at the Radisson Blu Edwardian Grafton. It is crucial to note that our mission is to provide top-notch service to our esteemed clients, and it is evident that we fell short on this occasion.Your feedback concerning the confusion over the VIP benefits is indeed concerning. We understand how frustrating it must have been for you not to receive the benefits you expected and then to see them given to others. It is not our intention to cause such inconveniences, and we sincerely apologize for the misunderstanding.The rooming situation also seems to have added to your dissatisfaction. Our goal is always to provide comfortable and suitable accommodations that meet our guests' expectations. It is unfortunate that your experience was not in line with this.Though we do not provide business-specific responses, your feedback has been duly noted. Please rest assured that we strive to continuously improve our services, and we take guest feedback very seriously.Despite the unfavorable circumstances, we are hopeful that you would give us another chance to serve you better. Our team is committed to providing exceptional experiences for all our guests, and we would like to demonstrate this to you in the future. Once again, we express our deepest apologies for any inconvenience caused during your stay.Warm regards.Tzoulian,Night Receptionist.

Dear Mark,It is wonderful to hear that your overall experience at the Radisson Blu Edwardian Grafton Hotel, London was positive. Your rating is highly appreciated and it is a testament to the dedication and hard work our team puts in to ensure every guest has a memorable stay. Our main goal is to provide an exceptional experience for our guests. Your feedback is valuable in helping us understand where we are succeeding and where we might have room for improvement. We hope that we will have the pleasure of accommodating you again in the near future. Do not hesitate to get in touch with us for any further needs or comments.Warm regards,Tzoulian,Night Receptionist.

Dear Nematullah,Your succinct yet highly encouraging rating, truly made our day at the Radisson Blu Edwardian Grafton Hotel, London. It is always a delight to hear from satisfied guests, and your feedback stands as a testament to our dedication to providing exceptional service.Guest satisfaction is at the heart of our business and ratings such as yours affirm our commitment to maintaining the highest standards in everything we do. We constantly strive to ensure that our guests have an enjoyable and memorable stay with us.As part of our ongoing efforts to enhance your experience, we offer an intimate bar where you can unwind with a pre-dinner drink or enjoy a light meal. It's just one of the many ways we aim to make your stay comfortable and satisfying.We look forward to welcoming you back at the Radisson Blu Edwardian Grafton Hotel, London in the near future, where we hope to continue exceeding your expectations.Warm regards.Tzoulian,Night Receptionist.

Dear Carolyn,It is indeed regrettable to learn about the inconvenience you faced during your stay at our Radisson Blu Edwardian Grafton Hotel, London. It is our understanding that the noise from the heating system disrupted the peaceful environment you were expecting.Our aim is to provide a quiet and relaxing atmosphere for our guests, and we understand how important a good night's sleep or a peaceful morning can be. The event you described is certainly not reflective of the high standards we strive to uphold.We would like to assure you that maintaining a comfortable and serene environment for our guests is a priority. Your feedback is valuable and it helps us to identify areas where we can enhance our services.While we cannot change the past experience, we hope that you would give us another chance to host you in the future. Our team at Radisson Blu Edwardian Grafton Hotel, London, is committed to providing you with a pleasant stay.Warm regardsGuest Relation Team

Dear Patricia,Thank you very much for reviewing your experience with us.We are thrilled to see that you thought our service deserved the perfect score. We hope we will be able to welcome you back soon!Kind RegardsGuest Relation Team