Lobi

Ulasan untuk Strand Palace Hotel

4 out of 5
Strand Palace Hotel
372 The Strand, London, England

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 1847 dari 3250 ulasan" "
Penilaian 8 - Bagus. 881 dari 3250 ulasan" "
Penilaian 6 - Cukup Baik. 295 dari 3250 ulasan" "
Penilaian 4 - Buruk. 132 dari 3250 ulasan" "
Penilaian 2 - Sangat Buruk. 95 dari 3250 ulasan" "

9,2/10

Kebersihan

8,8/10

Staf & layanan

8,6/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Onia

Bepergian bersama keluarga
Disukai: Fasilitas
Ok
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Elsa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very large hotel but staff very amenable
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Paul

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Local convenient
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Joseph Aloysius

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay. Hotel is great. Friendly staff. Close to absolutely everything. Strongly recommend. We can’t wait to get back there.
Menginap 7 malam pada bulan Mei 2024

8/10 Bagus

Blerim

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect for a City Trip
Menginap 3 malam pada bulan Mei 2024

4/10 Buruk

Vanessa

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
It is a great hotel let down by thin walls. Could hear all the neighbour’s conversations and bodily functions 😬
Menginap 1 malam pada bulan April 2024
Tanggapan dari Yazdani pada tanggal 19 Mei 2024
Dear Vanessa,Thank you for your feedback. We're glad to hear you found many aspects of our hotel to your liking. We sincerely apologize for the inconvenience caused by the noise from neighboring rooms. Your comments are valuable to us, and we will look into ways to improve sound insulation to ensure a more comfortable stay for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more restful experience. If you wish to visit our hotel anytime in future, please do not hesitate to drop an email to house.managers@strandpalacehotel.co.uk for one of the managers to assist you with a quiter room. I hope this helps.Kind regards,YazdaniNight Manager

10/10 Sangat Bagus

Julie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Clare

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful visit - thank you!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Yazdani pada tanggal 19 Mei 2024
Good Evening Clare,Thank you so much for the wonderful feedback.We are really happy to see our efforts in providing a nice experience to our guests, succeed.We hope to see you again in the near future.Kind Regards,YazdaniNight Manager

6/10 Cukup Baik

Richard

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
A decent hotel with good food. Whst i didnt like was the officious attitude of the waiter in the dining room. I wanted a cheese board. There's a 'serves 2' cheeseboard option. Can you give half the quantity of cheese so i can have cheese & biscuits please? No sir its a serves 2. Well xan you serve up half? No its not allowed. And that is service
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Abigail

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was in town for work and it was centrally located and I could walk everywhere.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Jeff

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 8 malam pada bulan Mei 2024

10/10 Sangat Bagus

lubna

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were amazing
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Steve, Lehi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely Top Drawer! Right in the heart of The Strand, central London.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Edward

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Rene

Bepergian bersama teman
Love the location. Staff is excellent Elevator is an issue. We had to talk the stairs just about every time Except check in and check out Mohammad was fantastic. We love the gin Bar staff was amazing
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jennifer, Tracy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff members were helpful and friendly. Hotel room was clean and in good condition!
Menginap 6 malam pada bulan Mei 2024

10/10 Sangat Bagus

Suraj

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Suraj

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Superb
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Brad

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel but two single beds pushed together to make a king is un acceptable for this kind of price point
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Taylor

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Good location, easy to get a taxi!
Menginap 5 malam pada bulan Mei 2024

10/10 Sangat Bagus

wayne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Superb location for exploring Covent Garden and the West End.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Ron, Hod Hasharon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Eva pada tanggal 13 Mei 2024
Dear Ron,Thank you for taking the time to review us.Best Wishes,

10/10 Sangat Bagus

Danielle, Bradford

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wow what a transformation from when I was in my 20’s!! As a GenX professional traveller I love to write reviews and I have to say that this hotel is one of my best stays when it comes to value for money, location and accomodation. I booked a deluxe single as attending an event at the Savoy, so it’s ideal and highly recommended indeed from size and price, with a modern and spacious bathroom.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Eva pada tanggal 13 Mei 2024
Dear Danielle,Thank you for your kind words. We are delighted to hear that you appreciate our hotel's design following the refurbishment. We look forward to welcoming you back soon.Warm Regards,

10/10 Sangat Bagus

Zoe

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was amazing!! I would stay here again!!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Eva pada tanggal 13 Mei 2024
Dear Zoe,We greatly appreciate your fantastic feedback! We look forward to the opportunity to welcome you back soon.Kind Regards,

10/10 Sangat Bagus

Rebecca

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
On arriving early at the hotel for an overdue birthday celebration with my Mum, we were greeted by really friendly reception staff. We were able to leave our bags until we could get into our room, and our room was upgraded, which was a lovely surprise. When we eventually got into our room it was spacious, comfortable and very clean. The complimentary mini bar, chocolate, biscuits and reusable red water bottles were a thoughtful touch. A nice souvenir. There was a large choice at breakfast and the surroundings were stylish. I enjoyed it so much I have booked a weekend stay with my husband when we go to Wimbledon, due to the good transport connections.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Eva pada tanggal 13 Mei 2024
Dear Rebecca,We appreciate your delightful feedback. It brings us joy to know that our efforts are acknowledged and valued by our guests! We look forward to welcoming you back soon.Warm Regards,

6/10 Cukup Baik

Nigina

Disukai: Kebersihan, staf & layanan, fasilitas
Great location, with loads of restaurants and transportation options walking distance. Staff is very friendly and check in and checkout went smoothly. Breakfast was just average with some spoiled fruits. I would consider staying again, but will find alternatives for breakfast.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Eva pada tanggal 13 Mei 2024
Dear Nigina,We appreciate your feedback, and we have relayed your comment to our team. Thank you for choosing to stay with us.Best Regards,

6/10 Cukup Baik

Sam

Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Kerry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Nataliia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan April 2024
Tanggapan dari Eva pada tanggal 13 Mei 2024
Dear Nataliia,Thank you for your kind feedback.Warm Regards,

8/10 Bagus

Maria Bevoro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Eva pada tanggal 13 Mei 2024
Dear Maria,Thank you for your feedback.Warm Regards,

10/10 Sangat Bagus

Jonathon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was a pleasure to stay in, the restaurant was beautiful and the drinks at the bar were top notch.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Eva pada tanggal 13 Mei 2024
Dear Jonathon,Thank you for your lovely feedback, it brings us joy to see how much you have enjoyed your stay with us. Best Wishes,

8/10 Bagus

Christopher

Bepergian bersama teman
The waiters need to be better trained
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Eva pada tanggal 13 Mei 2024
Dear Christopher,Thank you for your feedback. Best Regards,

8/10 Bagus

Herbert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall good value for a single night stay. Breakfast Que was inconvenient
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Eva pada tanggal 13 Mei 2024
Dear Herbert,We appreciate your feedback. We apologize for any inconvenience caused by the waiting times experienced during your stay. Due to our high occupancy, there may be occasional delays with seating, but we are continuously working to minimize these delays. Thank you for choosing us as your host.Best regards,

10/10 Sangat Bagus

Ouiza

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hébergement très bien situé au cœur de Londres
Menginap 4 malam pada bulan April 2024
Tanggapan dari Eva pada tanggal 10 Mei 2024
Dear Ouiza,Thank you for your kind feedback, we hope to welcome you back soon. Best Regards,

10/10 Sangat Bagus

Andrea

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My second time staying at the Strand Palace hotel and it was just as great as the first time! Everyone at the Strand Palace are very friendly and accommodating, location is great too in Convent Garden close to everything and accessible via the underground from the airport. Facilities were clean both times, would highly recommend if ever you’re in London!
Menginap 5 malam pada bulan Mei 2024

4/10 Buruk

Catherine

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Elevators slow and only 3 for like 299 rooms. Front desk Rude. Bar staff excellent. Front door man great. Concierge not knowledgeable and frequently unavailable. Prices ridiculous for the room. Wish so much I’d booked in a different hotel
Menginap 3 malam pada bulan April 2024
Tanggapan dari Eva pada tanggal 9 Mei 2024
Dear Catherine,Thank you for dedicating time to review us.We're sorry to learn that some aspects of your stay fell short of expectations. Please rest assured that we've shared your feedback with our team to ensure we address any areas needing improvement.Thank you for being our guest.Warm Regards,

8/10 Bagus

Sonia M

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Eva pada tanggal 9 Mei 2024
Dear Sonia,Thank you for your feedback. Best Regards,

10/10 Sangat Bagus

Stefano, Buccinasco

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tutto
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Eva pada tanggal 8 Mei 2024
Dear Stefano,Thank you for your positive feedback.Best Wishes,

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Abhängig davon, in welche Richtung man will, ist die nächste Bushaltestelle entweder direkt gegenüber oder nur ein paar Meter entfernt. Ein Tesco Express und ein Boots finden sich auch nur wenig entfernt. Überhaupt ist man wunderbar angebunden, da auch Covent Garden direkt ums Eck ist und Charing Cross fußläufig erreichbar. Vom Portier zur Reinigungskraft zum Restaurantpersonal - jeder ist ausgesprochen freundlich. Sowohl die Drinks in der Hotelbar als auch das Essen im Hotelrestaurant waren fantastisch. Definitiv ein Hotel, das ich auch bei nächsten London-Aufenthalten in Betracht ziehen werde!
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Eva pada tanggal 8 Mei 2024
Dear Nicole,Thank you for your kind feedback. We're delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back soon.Kind Regards,

10/10 Sangat Bagus

Linda

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable and a great place to meet up wiyh old friends
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Eva pada tanggal 6 Mei 2024
Dear Linda,Thank you for your kind feedback!Best Wishes,

10/10 Sangat Bagus

Katy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan April 2024
Tanggapan dari Eva pada tanggal 6 Mei 2024
Dear Katy,Thank you for your positive feedback!Warm Regards,

10/10 Sangat Bagus

marion

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Personel sympathique surtout ce gentil portier. Chambre calme. La salle de bain manquait de propreté au sol. Super petit déjeuner.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Eva pada tanggal 6 Mei 2024
Dear Marion,Thank you for taking the time to review us.Warm Regards,

10/10 Sangat Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Had a really lovely stay at the Strand Palace. We recieved a free upgrade to a King size double room. The hotel was reasonably quiet and the food was great, a huge selection was available for breakfast. The only slight criticism is that the cold water tap in the ensuite bathroom kept running hot. Don't know what was wrong with the plumbing, but it wasn't very convenient to brushing your teeth!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Eva pada tanggal 3 Mei 2024
Dear James,We appreciate your feedback and are delighted to learn that you've had a positive overall experience with us.Don't hesitate to reach out if you encounter any issues in the future; we're here to help.Warm Regards,

8/10 Bagus

Michelle

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great location for where we needed to be and lovely hotel. Bed was a little hard so we didn’t have the best sleep during our 2 night stay. The room and hotel was very clean and well kept, most of the staff were friendly except the tall balding guy in the Gin bar, he was very unprofessional and rude, not only to us but to other guests. I would however still recommend this hotel ☺️
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sedat pada tanggal 2 Mei 2024
Dear Michelle, Thank you for sharing your experience. We're glad you enjoyed our location and found our hotel clean and well-kept. We apologize for any discomfort caused by the firmness of the bed and for the behavior of one of our staff members. Your feedback is valuable, and we'll address these issues internally. Despite this, we appreciate your recommendation and hope to welcome you back for a better stay next time.Best regards,Sedat

10/10 Sangat Bagus

Shyamalendu, Winchester

Disukai: Kebersihan
Older building (like most hotels in London. Navigation inside can be a bit confusing. Great location.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sedat pada tanggal 2 Mei 2024
Dear Shyamalendu, Thank you for taking your time to leave us a review, we are glad you enjoyed your overall stay with us!Warm regards, Sedat

2/10 Sangat Buruk

Takafumi

Traveler bisnis
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
狭すぎる
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sedat pada tanggal 2 Mei 2024
Dear Takafumi, Thank you for taking your time to leave us a review, we do have other room categories available with more space, i hope we have the chance to host you again!Warm regards, Sedat

8/10 Bagus

andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sedat pada tanggal 2 Mei 2024
Dear Andrew, Thank you for taking your time to leave us a review, we are glad you enjoyed your overall stay with us!Warm regards, Sedat

10/10 Sangat Bagus

Thomas-Henry

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
We stayed here for my wife’s birthday and great value for money together with being situated just a short walk from Covent Garden, Trafalgar Square and the tube station to get around London
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sedat pada tanggal 1 Mei 2024
Dear Thomas, Thank you for choosing to celebrate your wife's birthday with us! We're thrilled to hear that you found our hotel to be great value for money and enjoyed our convenient location near Covent Garden, Trafalgar Square, and the tube station. We hope your wife had a memorable birthday, and we look forward to welcoming you back for more special occasions in the future!Warm regards, Sedat

10/10 Sangat Bagus

Anass, Quincy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff , great location . Highly recommended
Menginap 4 malam pada bulan April 2024
Tanggapan dari Eva pada tanggal 6 Mei 2024
Dear Anass,Thank you for your amazing feedback!Best Regards,

8/10 Bagus

peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sedat pada tanggal 2 Mei 2024
Dear Peter, Thank you for taking your time to leave us a review, we are glad you enjoyed your stay with us!Warm regards, Sedat