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Ulasan untuk Hy Hotel, BW Premier Collection

5 out of 5
Hy Hotel, BW Premier Collection
318 328 Clifton Drive North, Lytham St. Anne's, England

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 181 dari 290 ulasan" "
Penilaian 8 - Bagus. 68 dari 290 ulasan" "
Penilaian 6 - Cukup Baik. 21 dari 290 ulasan" "
Penilaian 4 - Buruk. 8 dari 290 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 290 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

8,8/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Christopher

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place to stay in St Anne's
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Max pada tanggal 28 Mei 2024
Hi Christopher Thank you for your lovely review of your stay at Hy Hotel we hope to welcome you and your family back to Hy in the future Kind Regards HY Team :)

8/10 Bagus

frederic

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was great, staff friendly and helpful.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari max pada tanggal 27 Mei 2024
Hi Frederic Thank you for a lovely review, We hope to welcome you and your family back to Hy in the future Kind Regards HY Team

10/10 Sangat Bagus

Steven

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service , warm and friendly staff. Spacious modern accommodation a short walk to beach and shops, nice park opposite to take the dog. Simple but good continental breakfast with great coffee. Really enjoyed our stay at Hy !
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Max pada tanggal 16 Mei 2024
Hi Steven Thank you for your lovely review of your stay at Hy We hope to welcome you and your family back to Hy in the future Kind Regards HY Team :)

8/10 Bagus

Jo

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is our second time staying here. I like the overall feel of the apartment; the decor, bay windows. The sofa was the most uncomfortable thing I’ve ever sat on. We couldn’t sit on it for any period of time. This has taken a star off the rating. That plus some drunken people wandering the building in the early hours being very loud and swearing. Not something you want when you pay to stay in a nice place with your kids and lots of other families around. I would stay again but only if there’s was a good offer on.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Max pada tanggal 9 Mei 2024
Hi Jo Thank you for you review of your stay at Hy, We do take all our guests comments seriously, I will ensure our maintenance team is aware of the issues you and your family have faced and get this rectified as soon as possible Kind Regards HY Team :)

10/10 Sangat Bagus

Mustafa

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
A really premium feel to the accommodation. One of the nicest places I’ve stayed in.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Max pada tanggal 5 Mei 2024
Hi Mustafa Thank you for your lovely reviewWe do hope to welcome you and your family back to Hy in the future Kind Regards HY Team :)

8/10 Bagus

Carmel

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Lovely hotel apartment. The only thing i would say is on a safety point of view. My 4 year old woke up in the night at 1.10am, confused (as didnt know where he was) and when he went looking for us, he actually went out the main door to the corridor and up the stairs (we were on the first floor). It wasnt until we heard him crying through the walls that we shocked awake and went looking for him. The night receptionist, was on and heard what had happened, but our son went up the stairs so didn't really see anything. We got him and brought him to our bed so that it wouldnt happen again. The reason this had happened is because the door didn't have a child lock on it, it locked but as soon as you pull the handle down from the inside it opened. I would suggest chain locks need to be added to the doors to prevent this happening to anyone else, as this could've have been a much worse situation for us. Apart from this we did have a plesent. I would say take tea towels and an oven glove though if you're going.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Max pada tanggal 14 Apr 2024
Hi Carmel, thank you for your review of HY hotel, we do hope you had a lovely stay. We do take all comments from our guests seriously so therefore this had been passed to the correct department to be dealt with. We hope to welcome you back for another stay one day in the future!Kind RegardsHY Team

10/10 Sangat Bagus

craig

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Max pada tanggal 7 Apr 2024
Hi Craig Thank you for your review and scoring Hy a 5 We hope to see you and your family in the future Kind Regards HY Team :)

10/10 Sangat Bagus

Barry

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice spacious and clean property with welcoming staff.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Max pada tanggal 5 Mar 2024
Thank you for your review of Hy Hotel, We hope to welcome you and your family back to Hy in the future Kind Regards Hy Team

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Max pada tanggal 5 Mar 2024
Thank you for your review of Hy Hotel, We hope to welcome you and your family back to Hy in the future Kind Regards Hy Team

10/10 Sangat Bagus

Ilze

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Max pada tanggal 5 Mar 2024
Thank you for your review of Hy Hotel, We hope to welcome you and your family back to Hy in the future Kind Regards Hy Team

8/10 Bagus

Paul

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Gym, sauna and pool were ideal for my needs. Not huge but pretty empty and accessable. Staff accomodating to my requirements too. Enjoyed and will use again
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari max pada tanggal 5 Mar 2024
Hi Paul, Thank you for your great feedback We look forward to welcoming you and your family back to Hy in the future Kind Regards Hy Team

10/10 Sangat Bagus

Kathryn

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Great Family Stay
Great stay, perfect for families, central location. Pool changing room arrangement needs review.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Max pada tanggal 5 Mar 2024
Hi Kathryn Thank you for your lovely review of your stay at Hy, We will take your feedback forward and look where we need to improve regarding the changing rooms Kind Regards Hy Team

10/10 Sangat Bagus

danielle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing
This place was fantastic. We had the best stay.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Max pada tanggal 5 Mar 2024
Hi Danielle Thank you for a lovely review of your stay at Hy, We look forward to welcoming you and your family back in the future Kind RegardsHy Team :)

10/10 Sangat Bagus

Oliver

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay - lovely staff
Apartment was perfect and the staff are amazing
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The perfect stay, lovely reception and amazing staff. Our first stay but we will definitely be back!
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

NIGEL

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Melanie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

John

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely place. Property spec was ideal. Staff super friendly on arrival. Pet friendly. If being uber picky the shower control was quite stiff so getting the right temperature was a bit tricky. Loved the place and will defo stay again.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Emma

Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Romily

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location, spotlessly clean and well equipped.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice apartment, well equipped and convenient location
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Mark

Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Juliette

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fabulous staff and apartment.
The staff, especially Maxine and the gentlemen working Sunday night were so welcoming and went out of their way to make the stay enjoyable. Would definitely recommend.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Sarah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location and rooms were great. Staff were very helpful and the pool facilities were lovely.
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Katie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

douglas marshall

Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Sue

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Incredible staff
Incredible welcome from Maxine on reception. Our second stay here - really convenient for blackpool with good bus/ rail links or 1 hr walk. Love that the hotel is so dog friendly. Will happily return again.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic Stay
Just great. Staff very friendly and helpful especially Maxine. Chic boutique cool hotel plus dog friendly. Fantastic Pool and Sauna. We had the executive room which was amazing. We will definitely be back.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Tracey

Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Tracey

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Robert

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Tina

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff, especially Maxine who made us feel very welcome. Love the Starbucks Coffee free durung our stay Apartment was very spacious and had everything we needed
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely stay
Everything was fine could have done with more pots and pans all good would have been better if not on top floor as struggled with stairs
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Anthony, London

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great room and friendly staff
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Kathryn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay.
Great location. Easy check in and out, helpful staff. One recommendation I would make though, is there could do with being a light near the front doors, as trying to put the code in, in the dark was tricky. Luckily i had my phone with me and was able to put the torch on.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Daniel

Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Josephine

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Agustus 2023

4/10 Buruk

Gary

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Lee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Lorraine

Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Meu

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We chose this hotel due to the convenient location for the beach and for the swimming pool. We stayed the 1st time just after the lockdown when the hotel had 1st opened. It had a few minor issues back then I.E not enough towels for guests and no toiletries. 2nd time of staying these issues had still not been resolved which for a 5 star hotel I would not expect. 1 small set of toiletries for the whole family. Only enough towels for 2 guests. We stayed in room 409 which was spacious and had lovely decor. However was all kept awake by a loud buzzing type noise which kept us all awake. I spoke to reception at 2am who logged this. When checking out I mentioned this and asked to speak to a manager but was told there was no manager available until next week ( despite it being high season) and that I had to E-mail any complaints myself! I paid extra for breakfast as during my first stay it consisted of fresh fruit, yoghurt, cereal and pastries, however this time there was only pastries and hot drinks available. We were charged for mini boxes of cereal for the kids. Had I known this I would have not had paid the extra for breakfast as it was not good value for croissants and drinks. The swimming pool was lovely to use at the end of the day but this must be booked in advance.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Emily

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Julia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great accommodation for a family - plenty of space. Will definitely visit again
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

6/10 Cukup Baik

paul

Tidak Disukai: Kebersihan
Menginap 4 malam pada bulan Juli 2023

8/10 Bagus

Jonathan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice stay.
A great place to stay for families. Be warned in regards to the pool book in advance of your stay. You get a 1hr slot. Don’t wait to arrive to book.
Menginap 1 malam pada bulan Juli 2023