The staff were great for a stay of 3 days, I needed an early check-in. The proximity to Chinatown area was the motivation. There was a luggage stow service which I was glad I didn’t have to use as it didn’t seem particularly secure. Location -the street has so many potholes & scaffolding that several taxis would not actually go down Ann st. They stopped several blocks away.
There were issues with TV not working properly, to change the station one had to use menu then select the written option conversely if one used the arrows up & down , ( which is international standard) then tv went to static. , I went thru 3 coffee machines (wasn’t outlets) But Beatrice & Anna from housekeeping were wonderful! The desk staff were kind & attentive. I’ve stayed in Alofts before, this seemed more like a pod room, the lighting is very dark through out the hallways, which just makes it dismal. The elevator was grim! The toilet was ridiculously low, it sprayed water out when flushing. There was a window that opened in the room, but prevalent sirens were loud & unexpected. As for the Pod like feel - each shower there was a minor flood in the room. It’s hard to adjust the water temperature without the floor getting very wet!
My expectations of the Fidi, were it would be very quiet &clean, whenever I’ve stayed in an Aloft previously they were roomy, immaculate and quiet. My room outer curtain had many rips, there were gashes in the walls- this wasn’t a bargain booking.
