Melayani makan siang, makan malam, dan sarapan siang

Ulasan untuk pentahotel Paris Charles de Gaulle Airport

4 out of 5
pentahotel Paris Charles de Gaulle Airport
12 Allée du Verger, Roissy-en-France, Val-d'Oise

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 381 dari 749 ulasan" "
Penilaian 8 - Bagus. 245 dari 749 ulasan" "
Penilaian 6 - Cukup Baik. 75 dari 749 ulasan" "
Penilaian 4 - Buruk. 23 dari 749 ulasan" "
Penilaian 2 - Sangat Buruk. 25 dari 749 ulasan" "

9,0/10

Kebersihan

8,4/10

Staf & layanan

8,6/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

jamee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had to stay in a property near the airport. This was a perfectly acceptable hotel, and there was free transportation to the airport.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 12 Mei 2024
Dear Jamee, Thank you for this great review.It's great to know you appreciated our convenient location and free shuttle service which is ideal for those travelling to and from the airport.We look forward to welcoming you back soon. Kind regards,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Leslie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I really appreciated being able to add early check in. This feature and the entire property were perfect for my needs.
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 30 Apr 2024
Dear Leslie, Thank you very much for your kind review.It is heartening to learn that our early check-in option added value to your stay, ensuring your comfort from the moment you arrived. Our team takes great pride in maintaining the highest standards of cleanliness and service, so your commendations are truly appreciated.We are thrilled that Pentahotel Paris Charles De Gaulle Airport met all of your travel needs, and we hope to remain your hotel of choice whenever your journeys bring you back to Paris.It would be a pleasure to welcome you back. Best wishes,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

GUIOMAR

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had an awesome stay in this hotel. Staff very friendly, and room very spacious and comfortable. Highly recommend.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 5 Apr 2024
Dear Guiomar,Thank you very much for sharing your positive review.It's heartwarming to hear that our team's friendliness contributed to your awesome stay. Our spacious rooms are indeed designed to provide the utmost comfort, and we're thrilled that you noticed and appreciated this aspect. Your recommendation is the highest praise we could receive, and we are truly grateful for it.We look forward to welcoming you again. Best regards,The Penta Team / L’équipe Penta

8/10 Bagus

Luis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Needed a room for the overnight stay in Paris. It’s a nice hotel.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 26 Mar 2024
Dear Luis,Thank you for sharing this review of your time at our hotel.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Carly

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and unique hotel.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 19 Mar 2024
Dear Carly,It was a pleasure to receive this great review.We are thrilled to hear that you enjoyed your stay with us and found our team, room, cleanliness, and location to your satisfaction. We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

sheriff

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 5 Apr 2024
Dear Sherif,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back.Best wishes,The Penta Team / L’équipe Penta

8/10 Bagus

??

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
感じよく対応してもらえて初めての海外のホテルでも安心して宿泊できました!
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 14 Mar 2024
Dear Guest,Thank you for your kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to welcome you back to Pentahotel Paris Charles De Gaulle Airport in the future. Best regards.The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Mark, baton rouge

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really cool place that’s not a boring airport hotel. I still give it a 5 despite: no airport shuttle (but that apparently was for other hotels) and the listing shows a room with pinball (not there anymore). Rooms were cool, free pay tv (video on demand) was very very cool and staff was nice.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 4 Mar 2024
Dear Mark,Thank you for taking the time to review your stay.We're thrilled to hear that our unique atmosphere and free video on demand services enhanced your stay. It's also great to know that our team's hospitality contributed positively to your time at our hotel. Regarding the shuttle service, we'd like to clarify that although we do not offer an all-day shuttle to the airport, our shuttle service is available at scheduled times with a small fee for the convenience of our guests. Additionally, we apologize for any confusion about the pinball machine; we are continuously updating our lobby games to provide fresh entertainment for our guests.We are looking forward to welcoming you again.Best wishes,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Gia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was very clean and very close to the airport!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 16 Feb 2024
Dear Gia, Thank you for taking the time to share your review with us.We're thrilled to hear that the cleanliness of your room met your expectations and that our proximity to the airport added convenience to your stay. Our team works diligently to ensure our rooms are impeccably maintained, so it's rewarding to see those efforts reflected in your feedback. We also take pride in our commitment to service excellence, so it's wonderful to know you were satisfied with the service provided during your visit.We hope to see you again soon.Kind regards,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

MAILLARD

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 15 Feb 2024
Cher hôte,Merci de nous faire part de votre retour d’expérience.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Ce serait un plaisir de vous recevoir à nouveau. Bien cordialement,The Penta Team / L’équipe Penta

6/10 Cukup Baik

dennis

Bepergian bersama teman
Disukai: Staf & layanan
Convenient to airport and not noisy from the air traffic. Decent dinner and breakfast there. Room was dingy, dirty carpets and the hallways had a very bad odour ( body odour) which we figured out was from the housekeepers. Very odd and very bad! We had a euro 16 taxi from the airport, which was good. ( the hotel has a shuttle service but only for a few hours per day ). I asked the hotel to call us a taxi back to the airport and the cost was euro 35, which is too high for a 7 minute ride.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 15 Feb 2024
Dear Dennis,Thank you for sharing feedback about your recent stay.We’re delighted to hear that our proximity to the airport was convenient for your travels and that you found solace in the absence of air traffic noise. It’s also wonderful to know you enjoyed the meals provided at our hotel. However, we regret to hear that certain aspects of your stay did not meet your expectations. Regarding your concerns about the room and hallway cleanliness, we maintain a strict daily housekeeping protocol to ensure a comfortable and hygienic environment for our guests. We appreciate your feedback and will look into the matter promptly. As for the taxi fare discrepancy, the airport shuttle service we offer aims to provide a cost-effective and convenient option for our guests, and we apologize if this was not made clear during your stay.We hope we will have the opportunity to see you again in the future. Best regards,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Zyhrije

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 12 Feb 2024
Cher Zyhrije,Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir l'occasion de vous accueillir une fois de plus bientôt pour un séjour toujours aussi inoubliable. Cordialement,The Penta Team / L’équipe Penta

8/10 Bagus

Marie-Laure

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 12 Feb 2024
Chère Marie-Laure,Merci d'avoir partagé l'expérience positive de ce moment passé parmi nous.Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions ravis de vous revoir pour une expérience toujours de qualité.Bien à vous,The Penta Team / L’équipe Penta

8/10 Bagus

Craig

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 12 Feb 2024
Dear Craig,Thank you for this review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you again soon.Best wishes,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Paolo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 10 Feb 2024
Dear Paolo,Thank you for your review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to having you return. Best wishes,The Penta Team / L’équipe Penta

8/10 Bagus

Sheila

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel. Comfortable stay.
Great stay. Service was good. Food in the restaurant was good. Only comment I have is that the carpet was stained and not as clean as I would have liked.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 7 Feb 2024
Dear Sheila, We appreciate receiving your opinion concerning your recent stay.We're delighted to hear that you found comfort during your stay and enjoyed the service and food at our Pentalounge. It's our mission to provide a convivial atmosphere and a memorable experience for our guests.We take note of your comment regarding the cleanliness of the carpet. While our rooms feature fixed carpeting which is part of our trendy hotel style, we strive to maintain the highest standards of cleanliness and will address this feedback with our housekeeping team to ensure our accommodations meet our guests' expectations.It's gratifying to know that the overall condition of our hotel, the room comfort, and the service provided by our team met your satisfaction.We hope to welcome you back. Best wishes,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Jacquelin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 6 Feb 2024
Chère Jacquelin,Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

6/10 Cukup Baik

Nirina

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Globalement, le personnel est poli. Par contre, les informations concernant le parking divergent suivant l'équipe à la réception qui se trouve également au bar. Dans la soirée, on était au bar, on s'est installé et une barmaid vient nous voir et nous dit qu'il fallait venir au bar pour payer et chercher notre commande. Et quelques minutes plus tard, un groupe de dames se sont installées à côté de nous et la même barmaid est venue chercher leur commande, leur a servi, puis a encaissé avec la machine à carte à leur table... On n'a pas compris pourquoi y avait-il une différence de traitement...
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 7 Feb 2024
Chère Nirina,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de lire que vous avez trouvé notre personnel poli. Cela reflète notre engagement à offrir un service de qualité à nos clients.Nous regrettons toutefois que vous ayez ressenti un manque de cohérence dans le service au bar. Nous tenons à préciser que notre équipe s'efforce de fournir un service équitable et convivial à tous nos clients, et nous allons revisiter nos procédures pour nous assurer que nos standards élevés sont maintenus de manière constante.Nous vous remercions également pour vos commentaires sur la propreté de la chambre et l'état de l'hôtel, qui sont des aspects essentiels de l'expérience Pentahotel.Nous espérons avoir l'occasion de vous recevoir une nouvelle fois pour un séjour 100% réussi.Bien cordialement,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Craig

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everyone at the front desk was amazing. Extremely helpful. Nice quiet place.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 6 Feb 2024
Dear Craig,Thank you for such a positive review.The satisfaction of our guests during their stay among us is very rewarding. Thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We hope to welcome you back for another enjoyable visit.Best wishes,The Penta Team / L’équipe Penta

8/10 Bagus

vincent

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 5 Feb 2024
Cher Vincent,Merci de nous faire part de votre retour d’expérience.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

8/10 Bagus

Yasmine

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location, nice gym and they offer transport to CDG.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 5 Feb 2024
Dear Yasmine,Thank you for your positive feedback.We're thrilled to hear you appreciated our convenient location and the amenities like our fitness center. It's also great to know that our shuttle service contributed positively to your experience. Our team is dedicated to providing a comfortable and enjoyable stay, right from the moment you arrive to when you depart for CDG Airport.We look forward to welcoming you back to our hotel in the future. Kind regards,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Alexeis

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Hotel
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 1 Feb 2024
Dear Alexeis,Thank you for your kind feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you on your next visit to our hotel. Best wishes,The Penta Team / L’équipe Penta

8/10 Bagus

Cedric

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 26 Jan 2024
Dear Cedric,Thank you for this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Thank you again; we look forward to welcoming you back in the future.Kind regards,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Jimi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 26 Jan 2024
Dear Jimi,Thank you for this kind review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Piero

Traveler bisnis
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 24 Jan 2024
Dear Piero,Our sincerest thanks for this positive review of your stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would love to welcome you back in the future. Very best wishes,The Penta Team / L’équipe Penta

6/10 Cukup Baik

Sean, Indianapolis

Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Limited shuttle service cost me $30€ each way to and from the airport. That would’ve factored into where I stayed. I arrived at night and the hotel is dark and not well marked. My “first floor” room actually required an elevator ride. The king size bed was two twins not completely pushed together and also had separate bedding. Nothing in the room as far as helpful information. For the cost of the room for one night I expected more. A chain hotel may just be more what I prefer. This was more thematic and geared towards a younger crowd. Gave me more of a hostel feel than luxury hotel.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 24 Jan 2024
Dear Sean,Thank you for taking the time to share your review.We're sorry to hear that our prices weren't exactly what you had been expecting. We do try to keep our prices as competitive as possible but special events, occupancy and even the time of the year may cause them to fluctuate.Moreover, we apologize for any inconvenience you may have experienced. We have noted your comments and regret that you did not tell us a bit more regarding what about our shuttle service was not to your liking.We hope to welcome you back. Best wishes,The Penta Team / L’équipe Penta

6/10 Cukup Baik

sylvain

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
hotel aux chambre vieillissantes, pas tres insonorisé le deco indus un peu ringarde, moquette tachée
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 24 Jan 2024
Cher Sylvain,Merci d'avoir partagé votre expérience chez nous.Nous regrettons que votre séjour n’ait pas répondu à vos attentes et nous en sommes désolés.Nous invitons nos hôtes à signaler tout désagrément à la réception, notamment l’état de votre chambre lors de l’arrivée et en particulier ce qui concerne la propreté.Nous précisons que nous réalisons régulièrement des rénovations de nos établissements.Sachez que nous prenons bonne note de vos observations et nous les transmettrons au service concerné pour continuer à faire progresser la qualité de nos prestations.Au plaisir de vous revoir parmi nous,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Cedric

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comme toujours service au top grâce à une super équipe en place. Chambre spacieuse et confortable avec en plus une petite intention.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 18 Jan 2024
Cher Cedric,Merci pour cet aimable commentaire sur notre établissement.Nous sommes ravis de lire que vous avez apprécié la spacieuse et le confort de votre chambre ainsi que la petite attention qui vous a été offerte. Il est toujours gratifiant de savoir que notre équipe a réussi à rendre votre séjour au top. Votre satisfaction reflète l'engagement de notre personnel à offrir une expérience mémorable à nos hôtes.Nous espérons avoir l'opportunité de vous accueillir à nouveau pour vous faire profiter de notre terrasse et de l'ambiance conviviale de notre Pentalounge, sans oublier notre offre de jeux dans le lobby qui contribue à l'expérience unique de notre établissement.Bien Cordialement,The Penta Team / L’équipe Penta

8/10 Bagus

pierre

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 16 Jan 2024
Cher Pierre,Nous sommes très heureux d'apprendre que vous avez passé un bon et confortable séjour parmi nous.Ce serait un plaisir de vous recevoir à nouveau. Sincères salutations,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Jimi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Room very cold
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 11 Jan 2024
Dear Jimi, Thank you for the time you have taken to review your recent stay,We're delighted to hear that you found our service to be excellent, as our team strives to provide a welcoming and efficient experience for all our guests. Regarding the room temperature, we apologize for any discomfort you experienced. Our rooms are indeed equipped with air conditioning with a comfortable range of 20 – 24 degrees, and while we don't offer extra fans, we are always ready to assist with adjusting the settings or providing additional solutions upon request to ensure your comfort.We hope that we may be able to see you on a future occasion. My best regards,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

SJ

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good, cool airport hotel
We loved the vibe and staff in the bar. Our only complaint was that we only had one pillow each
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 4 Jan 2024
Dear Guest,Thank you for your kind review.We're thrilled to hear that you enjoyed the unique vibe and the service provided by our team at the bar. It's wonderful to know that our efforts to create a cool and welcoming atmosphere are appreciated by our guests. Regarding the pillows, we do offer the option to request extra pillows at reception, with various options available to suit different preferences. We regret to hear that this was not perfectly communicated to you, and we'll make sure to remind our team to inform our guests about this amenity.We look forward to welcoming you back. Best regards,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Connor

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place to stay
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 4 Jan 2024
Dear Connor,Thank you for this positive review.We're delighted to hear that you found our hotel to be a nice place to stay and appreciated the impeccable cleanliness, the condition of our facilities, and the service provided by our team. It's wonderful to know that our efforts to ensure the comfort and satisfaction of our guests are noticed. However, I notice your room amenities rating was slightly lower, and while the review doesn't specify the issue, please rest assured we are dedicated to providing a complete and enjoyable experience for all our guests.We look forward to seeing you again soon, Kind regards,The Penta Team / L’équipe Penta

8/10 Bagus

Dominique

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Séjour d'une nuit dacet hôtel qui change des chaînes d'hôtels toutes sur le même modèle. Chambre spacieet agréable. Bonne table
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 26 Des 2023
Chère Dominique,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes ravis d'apprendre que vous avez trouvé notre chambre spacieuse et agréable, et que notre table a répondu à vos attentes. Notre équipe s'efforce de fournir un hébergement confortable et une expérience culinaire mémorable, en s'inspirant de l'ambiance conviviale et design de notre hôtel, comme souligné dans notre concept de Pentalounge.Nous espérons vous revoir prochainement pour une nouvelle expérience positivement différente.Nous espérons vous revoir très bientôt pour un séjour tout aussi réussi,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Brototy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had to book a hotel near airport due to last minutes cancellation. Had a good night sleep, great restaurant, clean rooms and a friendly staff.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 22 Des 2023
Dear Brototy,Thank you for taking the time to share your positive feedback.We're thrilled to hear that you had a good night's sleep and enjoyed our restaurant's offerings. It's wonderful that you found our rooms to be clean and our staff friendly - we strive to create a welcoming atmosphere for all our guests. Your positive feedback on our room amenities reaffirms our commitment to providing comfortable and well-appointed accommodations.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Alexandra

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 19 Des 2023
Chère Alexandra,Merci pour cette excellente appréciation.Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Mourad

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 19 Des 2023
Cher Mourad,Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous revoir bientôt.Bien cordialement,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Cynthia, Carcavelos

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very lively atmosphere in public spaces, but nicely quiet around rooms. Bus stop right out fron with easy access to Paris. Breakfast very good! Great value all around!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 19 Des 2023
Dear Cynthia,Thank you for your positive feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We are glad you found our rooms quiet and the hotel well located for easy access to public transport.It would be our pleasure to have you return on another occasion. Very best wishes,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Kerry

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 19 Des 2023
Dear Kerry,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Gaëlle

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hôtel moderne , chambres très grandes mais qui manquent un peu de rangement On est proche de l’aéroport donc on entend un peu les avions qui passent très près
Menginap 3 malam pada bulan November 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 4 Des 2023
Chère Gaëlle,Merci d'avoir pris le temps de ce retour d'expérience.Nous vous remercions pour les excellentes notes données à la propreté des lieux, à la qualité du service et au confort de la chambre.Si vous êtes sensible au bruit, n’hésitez pas à en faire part à la réception qui vous allouera une de nos chambres donnant sur l'arrière. Nous vous prions de nous excuser pour les désagréments.Ce serait un plaisir de vous accueillir à nouveau très bientôt. Bien à vous,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Heino

Menginap 4 malam pada bulan November 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 22 Nov 2023
Dear Heino, Thank you for your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Thomas

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
For weary traveler. Good rooms, excellent housekeeping, REAL FOOD in the restaurant, great coffee, no hassles. All at a reasonable price.
Menginap 5 malam pada bulan November 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 19 Nov 2023
Dear Thomas,Thank you for this positive feedback.We're delighted to hear that the comfort and cleanliness of our rooms met your expectations, and that you enjoyed the authentic dining options and premium coffee in our restaurant. It's also great to know that our services facilitated a hassle-free stay at a value you appreciated. Your kind words are a testament to our team's dedication to providing a welcoming and enjoyable experience for all our guests. We're committed to maintaining the high standards you experienced and hope to continue exceeding our guests' expectations.We look forward to welcoming you back. Best regardsThe Penta Team / L’équipe Penta

10/10 Sangat Bagus

Rachid

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Au top
Plusieurs fois reserver sur place tjs bonne expérience personnels au top a l'écoute et serviable
Menginap 2 malam pada bulan November 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 19 Nov 2023
Cher Rachid,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de lire que votre séjour s'est déroulé à merveille et que notre personnel a su être à l'écoute et serviable, reflétant ainsi notre engagement envers un service client de qualité. Votre satisfaction concernant la propreté de la chambre, l'état de l'hôtel, le confort de votre chambre et la qualité de notre service nous encourage à maintenir nos standards élevés. Nous sommes également heureux que vous ayez apprécié l'ambiance conviviale de notre établissement, qui est conçu pour offrir une expérience unique et mémorable à nos hôtes. Votre appréciation positive est une véritable source de motivation pour notre équipe.Au plaisir de vous accueillir pour une autre expérience de qualité,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Trihan

Menginap 1 malam pada bulan November 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 4 Des 2023
Dear Guest,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to seeing you again in the future. Best regards,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Brigitte

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was very nice and clean.
Menginap 1 malam pada bulan November 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 14 Nov 2023
Dear Brigitte,Thank you for such a positive review of your stay.We are happy you had an enjoyable stay with us and that you appreciated our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,The Penta Team / L’équipe Penta

2/10 Sangat Buruk

Alex

Traveler bisnis
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 6 Nov 2023
Cher Alex,Merci d'avoir pris le temps de nous faire part de votre expérience chez nous.Nous sommes navrés de lire votre commentaire, nous aurions aimé en savoir plus afin de pouvoir intervenir au mieux et d'améliorer toujours plus nos prestations.Nous espérons vous accueillir une fois encore pour vous convaincre avec une prestation impeccable.Bien à vous,The Penta Team / L’équipe Penta

8/10 Bagus

KULASINGAM

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 29 Okt 2023
Dear Singa,Thank you for sharing this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back in the future. Kind regards,The Penta Team / L’équipe Penta

6/10 Cukup Baik

REMI

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 16 Nov 2023
Cher Remi,Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Bien à vous,The Penta Team / L’équipe Penta

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
The good, the bad and the ugly
The bar and restaurant area were very nice, the best thing about the hotel. They publicized free shuttle service to the airport, only one ride at 9:00 am if your flight left in the afternoon then you have to sit at the airport 5 or 6 hours. People should be advised only one transfer for the whole day, who wants to sit at the airport for 6 hours on their last day in Paris. Also the rooms were ok it look like at one time maybe they were nice but now they are dirty, the carpet and walls look disgusting.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 29 Okt 2023
Dear Guest, Thank you so much for your positive feedback.We are glad to hear that you enjoyed our bar and restaurant area, as we strive to create a welcoming and comfortable atmosphere for our guests.We apologize for any inconvenience caused by the limited shuttle service to the airport. Our shuttle service operates at scheduled times and on request, and we understand that this may not always align with our guests' flight schedules. We will take your feedback into consideration for future improvements. Regarding the cleanliness of the rooms, we assure you that we maintain high standards of cleanliness and will address your concerns with our housekeeping team to ensure a better experience for our future guests.We hope to welcome you back on another occasion.Kindest regards,The Penta Team / L’équipe Penta

10/10 Sangat Bagus

Joanne

Very reasonable rate fir clean, well-equipped room. Fun lobby bar and hanging out area. Great location near airport.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 20 Okt 2023
Dear Joanne,Thank you for positively reviewing your stay.We are thrilled to hear that you found our rooms clean and well-equipped, and that you enjoyed our fun lobby bar and hangout area. Our location near the airport is indeed convenient for travelers, and we're glad it worked well for you.We appreciate your kind words and look forward to welcoming you back in the future.We hope that you will return on another occasion. Best wishes,The Penta Team / L’équipe Penta

4/10 Buruk

Kyra

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Penta Team / L’équipe Penta pada tanggal 8 Nov 2023
Dear Kyra,Thank you for your feedback,Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta