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Ulasan untuk Stella

3 out of 5
Stella
Avenue Carnot,20, Paris, Ile-de-France

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 140 dari 283 ulasan" "
Penilaian 8 - Bagus. 107 dari 283 ulasan" "
Penilaian 6 - Cukup Baik. 18 dari 283 ulasan" "
Penilaian 4 - Buruk. 9 dari 283 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 283 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Aaron

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff were great and very helpful. The location was awesome and easy to walk around/transit to where we wanted to go.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Lawrence

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything about it was perfect! Great location. Safe. Room and bathroom was as expected.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Luis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super ubicacion Supermercados y el metro en la puerta del hotel Ademas del arco del triunfo y torre effeil
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Ashley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
great location lovely people
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

salvador l, DALLAS

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff very helpfull and friendy
Menginap 5 malam pada bulan Mei 2024

4/10 Buruk

DEANNA ISABEL

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Not worth it for the price you’re paying to book this hotel. You have to leave the room key to the reception every time you leave the hotel and pick it up when coming back is very inconvenient. This is the first time we’ve encountered such practice in a hotel facility. Also, we found the lady receptionist quite rude. We had a situation wherein my other friends’ airbnb had sewage issues and owner had to cancel their booking. We booked a room for 3 initially thinking there would only be 3 of us travelling, but when we got tickets to the concert for our 4th friend we decided to split the group to two. Since this hotel reservation is non refundable. We only heard from the airbnb owner late at night that the issue cannot be resolved, so all 4 of us just decided to stay in this hotel room together for the night. Instead of having them wander the streets of Paris practically homeless. We understand that we broke protocols for exceeding the extra number of people we booked in the room. But we were honest with the receptionist the next day and even asked if they have extra rooms available in this hotel. Which they do not until the next day. And when she found out we had an extra person in the room, she was extremely rude. To the point of treating the other friend with me like a criminal banning her from even going back up to the room. We paid the penalty which is totally fine, but the experience is not something I want for other people, especially if you’re on vacation.
Tanggapan dari Jean pada tanggal 15 Mei 2024
Dear guest,In short, yes indeed, it is not possible to be 4 inside a triple room. And yes indeed, we did not let you be 4 insde the triple room that you had reserved.Best regards

10/10 Sangat Bagus

Hewan

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Geoffrey, Kanata

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The receptionist, Nouia, was super friendly. Made us feel right at home and gave us lots of useful advice about Paris. It was our first time in the city. We had a delightful stay at the hotel.
Menginap 12 malam pada bulan April 2024

4/10 Buruk

Milagros

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Location was convenient and walking distance to restaurants, trains, shopping, cafes, landmarks, etc. The staff were very pleasant and friendly; however, the room we booked with a balcony on the 4th floor was verrryyyy small and uncomfortable for my husband and I to open our luggage’s in getting ready for our days in Paris. We complained about the ants in the entire bedroom/bathroom and excessive hair (long and short) on the bed sheets. Looked like housekeeping did a rushed job. The hotel did absolutely nothing to accommodate us.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 15 Mei 2024
Dear guest,We are sorry to read that your stay wasn't up to your expectations. We will take your comments into account and will do our best so that similar issues do not happen again in the future.Best regards

10/10 Sangat Bagus

Janet

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We loved having dinner right there at the hotel (drinks also). The breakfast was very good , nice selection.The only negative comment would be the eggs were ice cold. I was so looking forward to some eggs but could not eat them. Everything else was very good. We would definitely stay here again.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Hussein

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Austin Ivan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay if you want an easy and stylish experience. The staff were very friendly and helpful. Breakfast was delicious and a great way to start the day. Would definitely recommend.
Menginap 7 malam pada bulan April 2024

10/10 Sangat Bagus

Rafael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Buen hotel, muy bien ubicado
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Yolanda

Menginap 6 malam pada bulan April 2024

10/10 Sangat Bagus

Adriana

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Jacqueline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Awesome location! Very close to metro made it easy to get anywhere in the city. Several good restaurants close by as well. bathroom lighting was very dim, so girls - bring a portable lighted mirror.
Menginap 9 malam pada bulan April 2024

10/10 Sangat Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was in the a great area! Super walkable to the arc de Triomphe and the subway station was right down the street. View was amazing!!! Loved it, bathrooms were clean and we enjoyed our stay. Only thing was the ac wasn’t working but we opened the windows and it was enough to keep us cold, also it was weird to give our keys back to the front desk every time we left but it wasn’t that big of a deal. Loved our stay!
Menginap 4 malam pada bulan April 2024

8/10 Bagus

Norma

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice little hotel, very close to arc du triumph and metro (less than 2 minutes walking). The staff was very nice, the room was clean and nice, a little smaller in size, but thats normal for Paris. Modern and clean bathroom and a very nice view of buildings across the street and if you went out to the balcony, the arc de triumph!! I recommend it cause its not so expensive but you get a nice place, nice staff and excellent location!
Menginap 6 malam pada bulan April 2024

10/10 Sangat Bagus

Michelle

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Ana, Teaneck

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Ana Patricia, Teaneck

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
It's in a perfect location, and the staff is helpful and kind. When I left, I left a sweater in the room; they called me to let me know. The hotel is all, and the elevator is tiny. I booked two rooms, and the one for two guests was tiny especially the shower area. It is not for a tall person like my niece.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Raymond

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place
Menginap 6 malam pada bulan Maret 2024

10/10 Sangat Bagus

Eric

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti
We liked the quaint style of the hotel and location was excellent! The staff was ver accommodating.
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Nick

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Mario

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet, clean, and friendly staff. Recommended.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Alejandro

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay — staff were very kind and allowed us an early check in after a long red eye flight. Great location, well connected to all of Paris. Very reasonable price for this location.
Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

Elizabeth C.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Location
Menginap 4 malam pada bulan Maret 2024

2/10 Sangat Buruk

Benito

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
First and foremost the receptionist was very rude, it was my first time ever in Paris and for my first interaction it was not great at all. 2nd; we had to turn in our room key every time we decided to leave the hotel. I did not feel safe knowing I had to inform them every time I decided to leave. For what reason should they be aware of what I am doing ? 3rd the bed sheets and pillow cases were dirty. Had left over hairs on them and felt like they haven’t been washed in a while. Photos online are ABSOLUTELY deceiving and I would not recommend this place to worst enemy. It was so bad I left the hotel immediately and never wish to return.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jean pada tanggal 16 Mar 2024
Hello, Let's make it quick and simple, you did not sleep at the hotel, and are writing a "revenge bad review" because you were not able to cancel your reservation. All the best!

10/10 Sangat Bagus

Elizabeth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms are a bit small but when you have a room with balcony -- fantastic! Super clean -- I loved it & didn't want to go home! Will definitely recommend to friends, family, everyone!
Menginap 5 malam pada bulan Maret 2024

8/10 Bagus

Leslie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was cozy and the room compact but nice. The staff were so friendly and helpful, including 24-hour front desk! The complimentary breakfast was excellent. And you can't beat the location 1 block from the Arc de Triomphe
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jean-Francois

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Très bien situé à côté de l’Arc de Triomphe
Menginap 2 malam pada bulan Maret 2024

4/10 Buruk

Metin

Tidak Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

Algerta

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
.
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Julia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel in excellent location! Room is small but clean, every day room service. We really enjoyed our stay, cant say anything but breakfast, but plenty supermarkets and cafes near by. Will definitely recommend Stella!
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Houssam, New York

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place . Staff are amazing and very friendly and helpful.
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Houssam, New York

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love it. Very helpful staff
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

PAULINA ALEJDRA

Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Yoshiko

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
アットホームなホテルです。部屋はせまいけれどセキュリティはしっかりしています。
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

antonio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 11 malam pada bulan Desember 2023

10/10 Sangat Bagus

Yanisley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to nices places
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Sophie

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Eriola

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Florie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Parfait!
Nous avons adoré séjourner dans cet hôtel rempli de charme et idéalement situé ! L’accueil était très sympathique et chaleureux nous avons eu à faire à une dame très souriante et agréable Nous recommanderons cet hôtel et nous y retournerons avec grand plaisir
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Roberta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

8/10 Bagus

YOSHIKO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
こじんまりとしたホテルではあるが、立地条件は抜群で治安に不安はない。　夜遅くホテルに戻ってもレセプションに人がいるのですぐに扉を開けてくれる。あたりまえのことではあるのだろうが、とても安心できる。 部屋はこじんまりとしたものから、ゆったりとした部屋まで選べる。　すごく小さい部屋は眺めがとてもよい。だから部屋選びは悩むと思う。
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Lucila

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I know I would come back again. Staff specifically the Desk are nice, helpful, friendly, and available. There’s the Metro a few steps away. Great eating places like cafés, bistros, restaurants around the area. Just a stone away from iconic tourist spots-Eiffel, Trocadero, Kleber, etc..
Menginap 7 malam pada bulan November 2023

4/10 Buruk

Liliana

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan
I hate to leave poor reviews when there are several employees you deal with when staying at a hotel for multiple days, but keep track of your belongings! I initially planned to stay only one night, but I got sick and ended up having to stay one more night. When I moved to the second room (after extending my stay), I forgot a motorcycle jacket I had with me as I felt feverish and just wanted to lay down. Since I had been wearing a vest paired w/long-sleeved shirts after arriving in the first room and showering, I didn’t realize I left the jacket in the first room. Side note: I know what clothes I wore when I checked in on Saturday; a SLEEVELESS jumper, vest, and my motorcycle jacket. I went out and left my motorcycle jacket in the room since it wasn’t terribly cold and the jacket didn’t have pockets big enough for everything I wanted to carry. Once I arrived to my next destination, I realized my jacket was in the first room at the Stella hotel. I called twice, and the second time the gentleman that answered took my number. Then, I emailed and was told “If we had found your jacket, we would have put it aside to return to you”. Obviously, they did not as I know what room I left it in and even though I stayed an extra night, no one turned anything in. Very disappointing experience, but the hotel is in a very walkable area. Two of the employees I saw throughout the day also seemed to be very courteous; I hope they weren’t the ones I dealt with once I left!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jean pada tanggal 24 Nov 2023
Dear guest, as previously indicated, you unfortunately did not leave a jacket inside your room after departure. You forgot it somewhere else, but not at the hotel.Like we indeed told you on the phone, if we had found it, we would have kept it for you, like we do each and everyday for the numerous things left behind.I am sorry to read that you lost a jacket you cared about. It is not our fault.

10/10 Sangat Bagus

victor

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
EXCELENT LOCATION, CLEAN ROOM, FRIENDLY STAFF, GOOD PRICE VS QUALITY
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

daniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely place. Sweet people running it. Rooms were small but perfectly good and the price is incredible
Menginap 2 malam pada bulan November 2023

8/10 Bagus

GONG YONG

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 21 malam pada bulan Oktober 2023