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Ulasan untuk Hampton Inn San Francisco Downtown/Convention Center

3 out of 5
Hampton Inn San Francisco Downtown/Convention Center
942 Mission Street, San Francisco, CA

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 410 dari 1002 ulasan" "
Penilaian 8 - Bagus. 310 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 128 dari 1002 ulasan" "
Penilaian 4 - Buruk. 69 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 85 dari 1002 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

4/10 Buruk

Ginely

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Honestly I wouldn’t recommend this property to others. Several guest including myself felt unsafe in the area in which this hotel is located. They overprice the VIP parking due to the large homeless population in this area (supply and demand I guess). Although this area has an attendant there’s still several homeless people sleeping within the car lot - which makes one think if the cars are even safe to be in there. It feels unsafe to be around the area at anytime of the day because of the constant watching over your backs on the homeless people. The elevators were constantly smelling like different scents. The breakfast was not pleasant- we only had breakfast here one day and it was not worth it. We had to leave earlier due to a family emergency and we weren’t able to get a refund or credit for the night that we didn’t use. I understand it’s a policy, but there should be some type or credit or compensation if it was due to something that’s out of ones control.
Menginap 5 malam pada bulan Mei 2024

8/10 Bagus

Inderjit S

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
EXCELLENT SERVICE AT A RESONABLE PRICE. MORNING STAFF IS NOT CO-OPERATING. AFTERNOON STAFF IS EXCELLENT.
Menginap 4 malam pada bulan Mei 2024

2/10 Sangat Buruk

Goldin

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There is no parking, only valet parking Unsafe areas with many homeless around
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Vincent

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property itself was great, however the surroundings at times were a little sketchy as a sign of the current times in San Francisco. There are efforts to make it better that I hope continue.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024

8/10 Bagus

Guadalupe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Amanda

Disukai: Staf & layanan, kondisi & fasilitas properti
It’s a beautiful hotel BUT our room was extremely small, the bed was really uncomfortable (hard bed) and every time the AC turned on it would make a noise the entire time, it woke me up the entire night.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Enrique

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Enrique

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A great hotel but one block away from dirty streets with homeless people People need to be warned not to make a wrong turn away from union square
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

Alexis

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

SOURABH

Menginap 4 malam pada bulan April 2024

8/10 Bagus

George

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I loved the location as it was close to the SFMOMA which is where I wanted to go. The negative is the that the neighborhood is a little run down but it was close enough to other places so I could uber or take public transit to.
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

Charity, las vegas

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
After staying with Hampton for years I have never stayed in one so far from the Hampton standard. This hotel is not safe, there are many homeless and people loitering around the building. Also I was advised there are no food locations that will deliver to this hotel, and if you want food delivered you have to use a deliver service like Uber Eats. Later we found out that is not true. In addition the staff did not provide the standard information expected at a Hampton, what the Wi-Fi is, where the gym is located, etc. The room is 190sq ft not the Hampton normal, there is an odd smell to the room and the hotel itself, also the only view was of an alleyway. The security is further compromised with a this hotel sharing a wall with an abandoned building. Oh and on security... there is none per the front desk staff. One small word on the breakfast, which we were grateful they had, but it was the same powder eggs and sausage patties for 3 days in a row. My recommendation is to avoid at all cost! this location is not a Hampton and you should not expect Hampton's standard of stay here.
Menginap 3 malam pada bulan Februari 2024

2/10 Sangat Buruk

Elah, Oak Park

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This place is terrible. Disgusting. The room is depressing. The window was facing a bricks wall which made it very depressing to be in the room. Hotel parking is $65 and the public parking which is 7 min walk, was $45. The keys to the room didn't work so we had to wait for someone to come with us and open the room door every time we arrived. Garbage at the entrance of the hotel and everywhere. This place should cost not more then $30 per night. Also they over charge us $150 and I have to dispute and fight the get my money back. Very very bad experience.
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Mark

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
To be clear this Hampton Inn location is right in the SF Tenderloin District. It's not that you are literally dashing the tents, sleeping bags and sidewalk disasters. They do employ a Doorman but the hours are very limited. Forget it if you are on a early schedule. You will be acosted by a Street petson. Its definitely to the level of unsecure. Their e card elevator system is weak at best. Your just supposed to figure out where to tap your e card to some unmarked reader. Forget it if there is low to no lighting. You would never see the black card reader. After you tap your e card, on the reader, you have to select your floor destination in a timely fashion. Too slow, start over. After multiple times of this dog and pony show it gets old really fast. Having your e card recommissioned doesn't help. Same Ol' Same Ol'. But the worse part of this Hampton Inn. The unwillingness of the check in staff to pivot if their systems go down. We had a confirmed, paid for reservation that they were able to see, validate the room designation but not commission the e room keys as their system went down. We asked if Management would e key us in, but that was not something they were willling to do. Their solution; come back hours later and try again. They did keep our luggage and allowed in/ out rummaging into the luggage privelages.
Menginap 6 malam pada bulan April 2024

8/10 Bagus

Lana

Bepergian bersama teman, Traveler bisnis
The staff was great
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Hannah

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The maintenance is not bad in terms of the location and price. There are homeless people at the back street but it is not something the hotel can do.
Menginap 2 malam pada bulan April 2024

6/10 Cukup Baik

anthony

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
The property is very clean. Not much for amenities, but it was very clean. The neighborhood is very dirty and felt unsafe at times.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

maya

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
some home less people around but not bad just be alert and safe but hotel is safe with security, breakfast service so good and people are nice.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Marietta

Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Robert

Bepergian dalam rombongan, Traveler bisnis
Disukai: Fasilitas, kondisi & fasilitas properti
Was good
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Good location, bad (individuals) shacked up on the streets/sidewalks!
Menginap 2 malam pada bulan April 2024

6/10 Cukup Baik

Rosa

Bepergian dalam rombongan
Tidak Disukai: Kebersihan
Near transportation
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Jessica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a nice little spot to stay for a giants game.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Guadalupe

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Such a weird spot! So much homeless all around. They take you car and vallet a block away they said but my gps on it shows right across the street. Rooms are tiny. Overall clean breakfast was good. I wouldn’t stay here again if I’m honest!
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Eduardo

Disukai: Kebersihan
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Rocky Parajuli pada tanggal 9 Apr 2024
Hello Eduardo,Thank You for choosing Hampton Inn Downtown San Francisco for your stay. Please accept my sincere apology from the entire management team that we failed to exceed your expectation in certain areas. I brough your inconveniences to all the departments and I am certain that your experience will surely be different on your next visit.We definitely would like to request you to provide us another opportunity to turn around your experience into a good one. If you are in the area and would like to stay with us, please do not hesitate to reach us out and we will be more than happy to make a reservation for you.Thank You.Sincerely,Rocky ParajuliFront Office Manager

2/10 Sangat Buruk

Gina

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I didn’t feel comfortable. So I had to stay at another hotel
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Sebastian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Gute Hotels
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Sarah Joy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are great.. rooms are right size and is clean.. got a nice view at night.. the side where we parked our car is too dark , not much lights so I felt unsafe until i reached the door of the hotel
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Cruz

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They don't have parking and nearby parking is very expensive.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Alba

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything is perfect,love the breakfast it's so delicious 😋
Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

Edwin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Scary area
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

ALLAN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All around good place to stay
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

itzel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024

6/10 Cukup Baik

Dayanara

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
The valet person was hardly paying attention to us whenever we asked about our car and would only give us short answers. We eventually got out car back, but it took a while for this to happen.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Mi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Izlia Maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All the staff are so nice and it is well located
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a great stay. The staff was excellent. Gemma at the front desk was very helpful.
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Sandi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
We were safe inside the hotel, but the sidewalks on all sides were covered with homeless and loud violent people (worse than downtown San Diego where I live). Room was clean. TV remote had caked up dirt between the buttons. Fridge didn’t work. The replacement they brought also didn’t work. The heater was so loud it made sleeping difficult. Breakfast both days was good. The rooftop sitting area had a cool view around the area without being close to the crime.
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Connie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A reasonable hotel for a one night stopover in SF. The staff were helpful but the breakfast choices were limited, and I was very disappointed that all the crockery and cutlery were disposable, both in the room and at breakfast.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Kristina

Bepergian bersama keluarga
Super spacious room, very clean and new looking! Very close to Union Square and very affordable! Will return 😊
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Joe

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
No refrigerador, no too mucho option for breakfast, for cleaning you have to be telling to them
Menginap 9 malam pada bulan Februari 2024

10/10 Sangat Bagus

Karen

Menginap 3 malam pada bulan Februari 2024

2/10 Sangat Buruk

Silvi

Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Joe

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Buen trato, cómodo, lo único malo es el alrededor
Menginap 10 malam pada bulan Februari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Februari 2024

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No parking area u have to pay for valet
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Daniel

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Shopping nearby was great.
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Michael, Honoluluha

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Despite the bad reviews that i read about homeless people around the area, I still feel safe.
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Shannon

Disukai: Kebersihan, kondisi & fasilitas properti
Everything is good
Menginap 3 malam pada bulan Desember 2023