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Ulasan untuk Holiday Inn Golden Gateway, an IHG Hotel

3.5 out of 5
Holiday Inn Golden Gateway, an IHG Hotel
1500 Van Ness Ave, San Francisco, CA

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 1525 dari 2579 ulasan" "
Penilaian 8 - Bagus. 642 dari 2579 ulasan" "
Penilaian 6 - Cukup Baik. 200 dari 2579 ulasan" "
Penilaian 4 - Buruk. 106 dari 2579 ulasan" "
Penilaian 2 - Sangat Buruk. 106 dari 2579 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Maxwell

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the staff was courteous and helpful; the room was amazing, although the bathroom could use an update. the view from the corner room is incredible. will definitely stay here again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 29 Mei 2024
Maxwell, thank you for your wonderful review! The team members at Holiday Inn San Francisco Golden Gateway are thrilled to hear you found them courteous and helpful. We appreciate your feedback about the bathroom and are glad you enjoyed the amazing corner room view. We look forward to welcoming you back in the future!

10/10 Sangat Bagus

Rachael, Springfield

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Jose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice hotel
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Simon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Belle hotel et propre mais j'ai du stationner un auto pour une nuit et ceci m'a couté extrêmement cher
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 29 Mei 2024
Simon, merci pour vos aimables paroles à propos de l'Holiday Inn San Francisco Golden Gateway. C'est un plaisir de savoir que vous avez trouvé notre hôtel charmant et propre. Nous comprenons vos préoccupations concernant le coût du stationnement et apprécions vos commentaires. Nous sommes impatients de vous accueillir à nouveau.

8/10 Bagus

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 23 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 29 Mei 2024
Jessica, thank you for choosing the Holiday Inn San Francisco Golden Gateway. We're delighted you had a positive experience. We're looking forward to welcoming you back on your next visit!

8/10 Bagus

ITZEL DAMARIS

Disukai: Staf & layanan, kondisi & fasilitas properti
N/a
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 28 Mei 2024
Itzel, thank you for your feedback. Our team at Holiday Inn San Francisco Golden Gateway greatly values your input. We're pleased you chose our hotel for your stay and hope to welcome you back soon.

10/10 Sangat Bagus

Ronald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I thought the staff was wonderful nice and courteous. Would stay there again!
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 29 Mei 2024
Ronald, thank you for your kind words! The team members at Holiday Inn San Francisco Golden Gateway are delighted to hear you enjoyed their service. We're looking forward to welcoming you back!

10/10 Sangat Bagus

FLORENTINA

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 29 Mei 2024
Florentina, we're thrilled that you had a great experience at Holiday Inn San Francisco Golden Gateway! Our team looks forward to welcoming you back on your next visit.

10/10 Sangat Bagus

Richardo

Disukai: Staf & layanan, fasilitas
Amazing and near to Cable Car and Starbucks. Very clean and friendly staff.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 28 Mei 2024
Richardo, thank you for your wonderful feedback! The team members at Holiday Inn San Francisco Golden Gateway are delighted you enjoyed the convenient location and cleanliness. We hope to welcome you back soon!

10/10 Sangat Bagus

Jose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 28 Mei 2024
Jose, thank you for your excellent rating! The Holiday Inn San Francisco Golden Gateway team is delighted to know you had a great experience. We're looking forward to welcoming you back on your next visit!

8/10 Bagus

Adriana

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel, a little far from tourist attractions
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 27 Mei 2024
Adriana,Thank you for your kind words about the Holiday Inn San Francisco Golden Gateway. We're glad you enjoyed your stay with us. While our location may be a bit away from certain attractions, we hope you found the nearby transportation options convenient. We appreciate your feedback and look forward to welcoming you back.

10/10 Sangat Bagus

Kimberly

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
It was a good location for our stay.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 27 Mei 2024
Kimberly, thank you for choosing Holiday Inn San Francisco Golden Gateway. We're delighted to hear that our location was ideal for your stay. We look forward to welcoming you back on your next visit to the city!

8/10 Bagus

Angela Marie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Having a closed safe place to park vehical.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 27 Mei 2024
Angela,Thank you for sharing your feedback. The Holiday Inn San Francisco Golden Gateway is glad to hear you appreciated the secure parking. We look forward to welcoming you back for another enjoyable stay.

10/10 Sangat Bagus

Vivian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I like it
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 28 Mei 2024
Vivian, thank you for sharing your positive feedback! The team at Holiday Inn San Francisco Golden Gateway is thrilled you had a great experience. We hope to welcome you back soon!

10/10 Sangat Bagus

Kwame

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property was value for money considering how expensive San Francisco is. I was however unhappy about the fact that property did not offer any welcome water or mini bar.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 27 Mei 2024
Kwame, thank you for your kind words about the value provided by the Holiday Inn San Francisco Golden Gateway. We appreciate your feedback regarding the welcome amenities and will share your comments with our team for review. We're glad you enjoyed your stay and hope to welcome you back soon.

10/10 Sangat Bagus

Steven

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed at the hotel for a nice little weekend getaway. Would stay here again.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 27 Mei 2024
Steven, thank you for choosing Holiday Inn San Francisco Golden Gateway for your weekend getaway. We're thrilled to hear you enjoyed your stay. We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Karla Ivette

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was good.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 26 Mei 2024
Hello Karla,Thank you for your kind words about the Holiday Inn San Francisco Golden Gateway. We're delighted to hear everything met your expectations. We look forward to welcoming you back in the future!

10/10 Sangat Bagus

zhaofu

Disukai: Fasilitas, kondisi & fasilitas properti
Good
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 26 Mei 2024
Zhaofu, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Holiday Inn San Francisco Golden Gateway!

8/10 Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fine
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 26 Mei 2024
Joseph, thank you for sharing your feedback about your stay at the Holiday Inn San Francisco Golden Gateway. We're glad to hear you had a satisfactory experience and hope to have the pleasure of welcoming you back in the future.

8/10 Bagus

Rudolf

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Gut
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 26 Mei 2024
Rudolf, thank you for your feedback. The team at the Holiday Inn San Francisco Golden Gateway appreciates your review. We're glad to hear you had a positive experience and look forward to welcoming you back soon!

10/10 Sangat Bagus

Sepedra

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 26 Mei 2024
Thank you for sharing your perfect rating with us, Sepedra!It's wonderful to see how much you appreciated your time at Holiday Inn San Francisco Golden Gateway! We want everyone to feel right at home at Holiday Inn San Francisco Golden Gateway. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Sangat Bagus

Mialana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good area
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 25 Mei 2024
Mialana, thank you for your kind words. The team at Holiday Inn San Francisco Golden Gateway is delighted that you enjoyed the area. We're looking forward to welcoming you back soon!

10/10 Sangat Bagus

Luz

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 25 Mei 2024
Thanks for the fantastic rating, Luz!It's outstanding we could exceed your expectations during your stay at Holiday Inn San Francisco Golden Gateway. We're all looking forward to your next stay with us.

10/10 Sangat Bagus

Vamshi Vardhan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Family friendly and easy to park controlled by AI.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 24 Mei 2024
Vamshi, thank you for your positive feedback about the Holiday Inn San Francisco Golden Gateway. It's great to hear you found our hotel family friendly and appreciated the easy parking. We're delighted you had a pleasant stay and hope to welcome you back again soon.

10/10 Sangat Bagus

Breanna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean rooms, stunning views and friendly staff
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 24 Mei 2024
Breanna, thank you for the glowing review! The team at Holiday Inn San Francisco Golden Gateway is delighted you enjoyed the clean rooms, stunning views, and friendly service. We're looking forward to welcoming you back!

10/10 Sangat Bagus

Tareasa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 25 Mei 2024
Thanks for sharing this perfect rating, Tareasa!We're thrilled to hear you enjoyed your stay at Holiday Inn San Francisco Golden Gateway! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Sangat Bagus

Helena

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean hotel, bed is comfortable. Staff is helpful & friendly. The only what missing is microwave, rather than that it is a nice place to stay, neat the city transportation and restaurants and local grocery shop.
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 23 Mei 2024
Helena, thank you for sharing your experience at the Holiday Inn San Francisco Golden Gateway! We're delighted you found the hotel clean and comfortable, and that our team members were helpful and friendly. Your feedback regarding the microwave is appreciated, and we're glad the location suited your needs with city transportation and nearby amenities. We're looking forward to your next visit!

8/10 Bagus

Francesco, Beaconsfield

Disukai: Kebersihan, kondisi & fasilitas properti
Property was clean and modern. Conveniently located. Many restaurants and bars.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 23 Mei 2024
Francesco, thank you for your feedback! The Holiday Inn San Francisco Golden Gateway team is delighted to hear you found the property clean, modern, and conveniently located. We are glad you enjoyed the nearby dining and entertainment options. We look forward to your next stay!

8/10 Bagus

Richard, Carmichael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice room
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 23 Mei 2024
Richard, thank you for your review. We're delighted you enjoyed your room at Holiday Inn San Francisco Golden Gateway. We look forward to welcoming you back for another pleasant stay!

10/10 Sangat Bagus

Teresa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were small but contained everything we needed. Beautiful city views. Helpful staff. Right around corner from cable car. Easy in and out parking for day trips.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 22 Mei 2024
Teresa,The team members at Holiday Inn San Francisco Golden Gateway are delighted to hear you enjoyed the beautiful city views and convenient location. It is wonderful that you found everything you needed in your room and that our helpful colleagues enhanced your stay. We're looking forward to welcoming you back for another great experience!

10/10 Sangat Bagus

Jayden

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Location, about 45 minute walk to fisherman wharf. Although we often just used the electric bike rentals found everywhere. Lots of great local restaurants around. We really enjoyed el super burrito down the street. The pool was on the east side of the building meaning it was a bit cold to swim in the evening as it was mid may and there wasn’t direct sunlight after 12ish. I recommend going in the morning if you go that time of the year. The staff was nice and the room was great: modern, great views and the bed was bigger than a double (the room description said double). Honestly have no complaints. We would definitely stay there again.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 22 Mei 2024
Jayden, thank you for sharing your experience at the Holiday Inn San Francisco Golden Gateway! It sounds like you made the most of the fantastic location and enjoyed exploring the area with electric bike rentals. We’re delighted to hear you appreciated the nearby dining options, specifically El Super Burrito. Thank you for the pool tip; it’s great advice for future guests. Our team members will be pleased to know you found them nice and the room exceeding your expectations. We look forward to welcoming you back for another memorable stay!

8/10 Bagus

Robin Daniel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a good time. The hotel ist located next to a cable car line.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 22 Mei 2024
Robin,Thank you for sharing your experience. We're delighted you had a good time and appreciated our convenient location near the cable car line. The team at Holiday Inn San Francisco Golden Gateway looks forward to welcoming you back on your next visit!

10/10 Sangat Bagus

Dana Leanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was good and everything went smoothly. only thing wish they accept cash as from Canada so putting in on credit for small charges were annoying.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 21 Mei 2024
Dana,Thank you for sharing your experience. We're delighted to hear that everything went smoothly during your stay at Holiday Inn San Francisco Golden Gateway. We appreciate your feedback regarding payment options and will take it into consideration. We hope to welcome you back soon!

10/10 Sangat Bagus

Q

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
員工服務很好,都很有耐心! 房間寬敞舒適😍
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 21 Mei 2024
感謝您的客氣話!舊金山金門假日酒店的團隊很高興聽到您對他們的服務的讚賞,並發現您的房間寬敞舒適。我們希望盡快歡迎您回來!

10/10 Sangat Bagus

Farida, Snoqualmie

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were super helpful and the rooms were very clean.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 21 Mei 2024
Farida, thank you for your kind words! The team members at Holiday Inn San Francisco Golden Gateway are delighted you found them helpful and the rooms very clean. We're looking forward to welcoming you back!

8/10 Bagus

Kreesha Coleen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Really good location
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 20 Mei 2024
Kreesha, thank you for highlighting the convenient location of the Holiday Inn San Francisco Golden Gateway! We're glad it added to your positive experience. Looking forward to welcoming you back!

10/10 Sangat Bagus

Jana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 21 Mei 2024
Jana, thank you for your positive feedback! The team at Holiday Inn San Francisco Golden Gateway is thrilled to know you had a great experience. We're looking forward to welcoming you back soon!

10/10 Sangat Bagus

Janina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 19 Mei 2024
Thank you for the excellent rating, Janina!Our goal is to go above and beyond to ensure our guests have a memorable experience at Holiday Inn San Francisco Golden Gateway! We look forward to hosting you again soon.

8/10 Bagus

Yasmin

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cleaning staff were amazing and so sweet, good location- close to Polk st and very walkable to other locations like Japan town and filmore. Would come back.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 19 Mei 2024
Yasmin, thank you for your kind words about Holiday Inn San Francisco Golden Gateway. It’s wonderful to hear our team members left such a great impression. We're glad you enjoyed our convenient location. We look forward to welcoming you back!

8/10 Bagus

Wendy, Merced

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Nice clean hotel. Absolutely love the heated pool. Once you check in at the front desk dont expect any service from them after. I waited at the counter for over 15 for someone to assist me and when I called over the phone from my room they never answered.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 19 Mei 2024
Wendy, thank you for your review of the Holiday Inn San Francisco Golden Gateway. We're thrilled to hear you enjoyed the clean accommodations and loved our heated pool. Your feedback regarding assistance after check-in is appreciated, and we will ensure to address this with our team. We're looking forward to welcoming you back in the future.

10/10 Sangat Bagus

Albert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 18 Mei 2024
Thanks for the amazing rating, Albert!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Holiday Inn San Francisco Golden Gateway!

10/10 Sangat Bagus

Melanie

Chambre, lit, vue, propreté, moderne, lobby, accueil, service aux chambre. Excellent 10/10.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Sam

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 17 Mei 2024
Sam, thank you for your positive feedback! The team at Holiday Inn San Francisco Golden Gateway is thrilled to hear you enjoyed your stay. We look forward to welcoming you back in the future.

8/10 Bagus

Lisa Rose

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
We had a good stay here .. you have to request room cleaning which is inconvenient.. like who doesn’t need fresh towels every day ? But other than that we were happy with our stay.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 17 Mei 2024
Lisa,Thank you for sharing your feedback. Holiday Inn San Francisco Golden Gateway is pleased to hear you had an overall good stay. We appreciate your input regarding the room cleaning process and will take it into consideration. We’re glad the rest of your stay met your expectations and look forward to welcoming you back.

8/10 Bagus

Dan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
The drain plug was not working in shower. The rest was ok. Price is high for what it is. Staff was helpful.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 16 Mei 2024
Dan, thank you for your feedback. It's great to hear that our team members were able to assist you during your stay. We appreciate your comments and will ensure that the maintenance issue you mentioned is looked into. We hope to have the opportunity to welcome you back to Holiday Inn San Francisco Golden Gateway in the future.

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Central to many sightseeing opportunities. As we were in town for a wedding, we really appreciated the multiple sitting areas in various locations; we gathered in a few of them with family and after arriving, visited the dining room for appetizers and drinks. I also took advantage of the business center where I revised and printed my speech for the wedding.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 17 Mei 2024
Susan, thank you for your kind words! Holiday Inn San Francisco Golden Gateway is thrilled to hear that you enjoyed the convenient location and the various sitting areas for your family gatherings. It's wonderful that our dining room and business center were helpful to you during your stay. We're looking forward to welcoming you back soon!

6/10 Cukup Baik

Christopher

Traveler bisnis, Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Expect an extra fee for parking that is half the price of the hotel. Staff was friendly and professional. Breakfast $30.00 was not worth it. Total extra fees out the door was over $100.00. Will not it be staying again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 16 Mei 2024
Christopher,Thank you for sharing your thoughts. We're pleased to hear that our team members were friendly and professional. Your feedback regarding the parking and breakfast costs is valuable and will be reviewed to better serve our guests.

10/10 Sangat Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 16 Mei 2024
Joseph, thank you for your kind words! The team members at Holiday Inn San Francisco Golden Gateway always strive to provide exceptional service. We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!

10/10 Sangat Bagus

Florence

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great deal in safe area near Japantown! Every staff member was helpful.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 17 Mei 2024
Florence, the team at the Holiday Inn San Francisco Golden Gateway is delighted to hear you enjoyed your stay and appreciated our location and service. We look forward to welcoming you back soon!

8/10 Bagus

BIBHUTI

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Great property, loved it. Front desk staff ( Asian lady ) when we checked needs to change her attitude. She doesn’t necessarily belong to hospitality industry. General Manager should take note. This industry is all about people and if you’re not accommodating at the front desk, there is an issue with guest service.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 14 Mei 2024
Bibhuti, it's wonderful to hear that you valued Holiday Inn San Francisco Golden Gateway's property. However, we apologize if you felt any discomfort at our front desk. Please rest assured that we always strive to embody the essence of the hospitality industry and guest service. Your highlighted concern with our team member's demeanor has been noted, and required measures will be taken for enhancement. We appreciate your feedback, as it aids us in continuously improving our guest experience.