Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 1525 dari 2579 ulasan" "
10 - Sangat Bagus
1.525
Penilaian 8 - Bagus. 642 dari 2579 ulasan" "
8 - Bagus
642
Penilaian 6 - Cukup Baik. 200 dari 2579 ulasan" "
6 - Cukup Baik
200
Penilaian 4 - Buruk. 106 dari 2579 ulasan" "
4 - Buruk
106
Penilaian 2 - Sangat Buruk. 106 dari 2579 ulasan" "
2 - Sangat Buruk
106
9,0/10
Kebersihan
8,8/10
Staf & layanan
8,4/10
Fasilitas
8,8/10
Kondisi & fasilitas properti
8,6/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Maxwell
Bepergian bersama teman
29 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the staff was courteous and helpful; the room was amazing, although the bathroom could use an update. the view from the corner room is incredible. will definitely stay here again.
Maxwell
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 29 Mei 2024
Maxwell, thank you for your wonderful review! The team members at Holiday Inn San Francisco Golden Gateway are thrilled to hear you found them courteous and helpful. We appreciate your feedback about the bathroom and are glad you enjoyed the amazing corner room view. We look forward to welcoming you back in the future!
10/10 Sangat Bagus
Rachael, Springfield
28 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Rachael
Menginap 2 malam pada bulan April 2024
10/10 Sangat Bagus
Jose
28 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice hotel
Jose
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
Simon
Bepergian bersama teman
28 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Belle hotel et propre mais j'ai du stationner un auto pour une nuit et ceci m'a couté extrêmement cher
Simon
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 29 Mei 2024
Simon, merci pour vos aimables paroles à propos de l'Holiday Inn San Francisco Golden Gateway. C'est un plaisir de savoir que vous avez trouvé notre hôtel charmant et propre. Nous comprenons vos préoccupations concernant le coût du stationnement et apprécions vos commentaires. Nous sommes impatients de vous accueillir à nouveau.
8/10 Bagus
Jessica
28 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Jessica
Menginap 23 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 29 Mei 2024
Jessica, thank you for choosing the Holiday Inn San Francisco Golden Gateway. We're delighted you had a positive experience. We're looking forward to welcoming you back on your next visit!
8/10 Bagus
ITZEL DAMARIS
28 Mei 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
N/a
ITZEL DAMARIS
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 28 Mei 2024
Itzel, thank you for your feedback. Our team at Holiday Inn San Francisco Golden Gateway greatly values your input. We're pleased you chose our hotel for your stay and hope to welcome you back soon.
10/10 Sangat Bagus
Ronald
28 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I thought the staff was wonderful nice and courteous. Would stay there again!
Ronald
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 29 Mei 2024
Ronald, thank you for your kind words! The team members at Holiday Inn San Francisco Golden Gateway are delighted to hear you enjoyed their service. We're looking forward to welcoming you back!
10/10 Sangat Bagus
FLORENTINA
27 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
FLORENTINA
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 29 Mei 2024
Florentina, we're thrilled that you had a great experience at Holiday Inn San Francisco Golden Gateway! Our team looks forward to welcoming you back on your next visit.
10/10 Sangat Bagus
Richardo
27 Mei 2024
Disukai: Staf & layanan, fasilitas
Amazing and near to Cable Car and Starbucks. Very clean and friendly staff.
Richardo
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 28 Mei 2024
Richardo, thank you for your wonderful feedback! The team members at Holiday Inn San Francisco Golden Gateway are delighted you enjoyed the convenient location and cleanliness. We hope to welcome you back soon!
10/10 Sangat Bagus
Jose
27 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Jose
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 28 Mei 2024
Jose, thank you for your excellent rating! The Holiday Inn San Francisco Golden Gateway team is delighted to know you had a great experience. We're looking forward to welcoming you back on your next visit!
8/10 Bagus
Adriana
Bepergian bersama teman, Bepergian bersama keluarga
27 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel, a little far from tourist attractions
Adriana
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 27 Mei 2024
Adriana,Thank you for your kind words about the Holiday Inn San Francisco Golden Gateway. We're glad you enjoyed your stay with us. While our location may be a bit away from certain attractions, we hope you found the nearby transportation options convenient. We appreciate your feedback and look forward to welcoming you back.
10/10 Sangat Bagus
Kimberly
Bepergian bersama teman
27 Mei 2024
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
It was a good location for our stay.
Kimberly
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 27 Mei 2024
Kimberly, thank you for choosing Holiday Inn San Francisco Golden Gateway. We're delighted to hear that our location was ideal for your stay. We look forward to welcoming you back on your next visit to the city!
8/10 Bagus
Angela Marie
Bepergian bersama teman
27 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Having a closed safe place to park vehical.
Angela Marie
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 27 Mei 2024
Angela,Thank you for sharing your feedback. The Holiday Inn San Francisco Golden Gateway is glad to hear you appreciated the secure parking. We look forward to welcoming you back for another enjoyable stay.
10/10 Sangat Bagus
Vivian
26 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I like it
Vivian
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 28 Mei 2024
Vivian, thank you for sharing your positive feedback! The team at Holiday Inn San Francisco Golden Gateway is thrilled you had a great experience. We hope to welcome you back soon!
10/10 Sangat Bagus
Kwame
Bepergian bersama teman, Traveler bisnis
26 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property was value for money considering how expensive San Francisco is. I was however unhappy about the fact that property did not offer any welcome water or mini bar.
Kwame
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 27 Mei 2024
Kwame, thank you for your kind words about the value provided by the Holiday Inn San Francisco Golden Gateway. We appreciate your feedback regarding the welcome amenities and will share your comments with our team for review. We're glad you enjoyed your stay and hope to welcome you back soon.
10/10 Sangat Bagus
Steven
Bepergian bersama teman
26 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed at the hotel for a nice little weekend getaway. Would stay here again.
Steven
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 27 Mei 2024
Steven, thank you for choosing Holiday Inn San Francisco Golden Gateway for your weekend getaway. We're thrilled to hear you enjoyed your stay. We look forward to welcoming you back again soon!
10/10 Sangat Bagus
Karla Ivette
26 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was good.
Karla Ivette
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 26 Mei 2024
Hello Karla,Thank you for your kind words about the Holiday Inn San Francisco Golden Gateway. We're delighted to hear everything met your expectations. We look forward to welcoming you back in the future!
10/10 Sangat Bagus
zhaofu
25 Mei 2024
Disukai: Fasilitas, kondisi & fasilitas properti
Good
zhaofu
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 26 Mei 2024
Zhaofu, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Holiday Inn San Francisco Golden Gateway!
8/10 Bagus
Joseph
25 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fine
Joseph
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 26 Mei 2024
Joseph, thank you for sharing your feedback about your stay at the Holiday Inn San Francisco Golden Gateway. We're glad to hear you had a satisfactory experience and hope to have the pleasure of welcoming you back in the future.
8/10 Bagus
Rudolf
25 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Gut
Rudolf
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 26 Mei 2024
Rudolf, thank you for your feedback. The team at the Holiday Inn San Francisco Golden Gateway appreciates your review. We're glad to hear you had a positive experience and look forward to welcoming you back soon!
10/10 Sangat Bagus
Sepedra
25 Mei 2024
Disukai: Kebersihan, staf & layanan
Sepedra
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 26 Mei 2024
Thank you for sharing your perfect rating with us, Sepedra!It's wonderful to see how much you appreciated your time at Holiday Inn San Francisco Golden Gateway! We want everyone to feel right at home at Holiday Inn San Francisco Golden Gateway. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!
10/10 Sangat Bagus
Mialana
Bepergian bersama teman
25 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good area
Mialana
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 25 Mei 2024
Mialana, thank you for your kind words. The team at Holiday Inn San Francisco Golden Gateway is delighted that you enjoyed the area. We're looking forward to welcoming you back soon!
10/10 Sangat Bagus
Luz
24 Mei 2024
Disukai: Kebersihan
Luz
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 25 Mei 2024
Thanks for the fantastic rating, Luz!It's outstanding we could exceed your expectations during your stay at Holiday Inn San Francisco Golden Gateway. We're all looking forward to your next stay with us.
10/10 Sangat Bagus
Vamshi Vardhan
Bepergian bersama keluarga
24 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Family friendly and easy to park controlled by AI.
Vamshi Vardhan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 24 Mei 2024
Vamshi, thank you for your positive feedback about the Holiday Inn San Francisco Golden Gateway. It's great to hear you found our hotel family friendly and appreciated the easy parking. We're delighted you had a pleasant stay and hope to welcome you back again soon.
10/10 Sangat Bagus
Breanna
Bepergian bersama teman
23 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean rooms, stunning views and friendly staff
Breanna
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 24 Mei 2024
Breanna, thank you for the glowing review! The team at Holiday Inn San Francisco Golden Gateway is delighted you enjoyed the clean rooms, stunning views, and friendly service. We're looking forward to welcoming you back!
10/10 Sangat Bagus
Tareasa
23 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tareasa
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 25 Mei 2024
Thanks for sharing this perfect rating, Tareasa!We're thrilled to hear you enjoyed your stay at Holiday Inn San Francisco Golden Gateway! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
10/10 Sangat Bagus
Helena
Bepergian bersama keluarga
23 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean hotel, bed is comfortable. Staff is helpful & friendly. The only what missing is microwave, rather than that it is a nice place to stay, neat the city transportation and restaurants and local grocery shop.
Helena
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 23 Mei 2024
Helena, thank you for sharing your experience at the Holiday Inn San Francisco Golden Gateway! We're delighted you found the hotel clean and comfortable, and that our team members were helpful and friendly. Your feedback regarding the microwave is appreciated, and we're glad the location suited your needs with city transportation and nearby amenities. We're looking forward to your next visit!
8/10 Bagus
Francesco, Beaconsfield
23 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Property was clean and modern. Conveniently located. Many restaurants and bars.
Francesco
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 23 Mei 2024
Francesco, thank you for your feedback! The Holiday Inn San Francisco Golden Gateway team is delighted to hear you found the property clean, modern, and conveniently located. We are glad you enjoyed the nearby dining and entertainment options. We look forward to your next stay!
8/10 Bagus
Richard, Carmichael
22 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice room
Richard
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 23 Mei 2024
Richard, thank you for your review. We're delighted you enjoyed your room at Holiday Inn San Francisco Golden Gateway. We look forward to welcoming you back for another pleasant stay!
10/10 Sangat Bagus
Teresa
Bepergian bersama teman
22 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were small but contained everything we needed. Beautiful city views. Helpful staff. Right around corner from cable car. Easy in and out parking for day trips.
Teresa
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 22 Mei 2024
Teresa,The team members at Holiday Inn San Francisco Golden Gateway are delighted to hear you enjoyed the beautiful city views and convenient location. It is wonderful that you found everything you needed in your room and that our helpful colleagues enhanced your stay. We're looking forward to welcoming you back for another great experience!
10/10 Sangat Bagus
Jayden
Bepergian bersama teman
22 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Location, about 45 minute walk to fisherman wharf. Although we often just used the electric bike rentals found everywhere. Lots of great local restaurants around. We really enjoyed el super burrito down the street. The pool was on the east side of the building meaning it was a bit cold to swim in the evening as it was mid may and there wasn’t direct sunlight after 12ish. I recommend going in the morning if you go that time of the year. The staff was nice and the room was great: modern, great views and the bed was bigger than a double (the room description said double). Honestly have no complaints. We would definitely stay there again.
Jayden
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 22 Mei 2024
Jayden, thank you for sharing your experience at the Holiday Inn San Francisco Golden Gateway! It sounds like you made the most of the fantastic location and enjoyed exploring the area with electric bike rentals. We’re delighted to hear you appreciated the nearby dining options, specifically El Super Burrito. Thank you for the pool tip; it’s great advice for future guests. Our team members will be pleased to know you found them nice and the room exceeding your expectations. We look forward to welcoming you back for another memorable stay!
8/10 Bagus
Robin Daniel
Bepergian dalam rombongan
22 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a good time. The hotel ist located next to a cable car line.
Robin Daniel
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 22 Mei 2024
Robin,Thank you for sharing your experience. We're delighted you had a good time and appreciated our convenient location near the cable car line. The team at Holiday Inn San Francisco Golden Gateway looks forward to welcoming you back on your next visit!
10/10 Sangat Bagus
Dana Leanne
21 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was good and everything went smoothly. only thing wish they accept cash as from Canada so putting in on credit for small charges were annoying.
Dana Leanne
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 21 Mei 2024
Dana,Thank you for sharing your experience. We're delighted to hear that everything went smoothly during your stay at Holiday Inn San Francisco Golden Gateway. We appreciate your feedback regarding payment options and will take it into consideration. We hope to welcome you back soon!
10/10 Sangat Bagus
Q
20 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
員工服務很好,都很有耐心!
房間寬敞舒適😍
Q
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 21 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were super helpful and the rooms were very clean.
Farida
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 21 Mei 2024
Farida, thank you for your kind words! The team members at Holiday Inn San Francisco Golden Gateway are delighted you found them helpful and the rooms very clean. We're looking forward to welcoming you back!
8/10 Bagus
Kreesha Coleen
Bepergian bersama teman
20 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Really good location
Kreesha Coleen
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 20 Mei 2024
Kreesha, thank you for highlighting the convenient location of the Holiday Inn San Francisco Golden Gateway! We're glad it added to your positive experience. Looking forward to welcoming you back!
10/10 Sangat Bagus
Jana
19 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Jana
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 21 Mei 2024
Jana, thank you for your positive feedback! The team at Holiday Inn San Francisco Golden Gateway is thrilled to know you had a great experience. We're looking forward to welcoming you back soon!
10/10 Sangat Bagus
Janina
Bepergian bersama keluarga
18 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Janina
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 19 Mei 2024
Thank you for the excellent rating, Janina!Our goal is to go above and beyond to ensure our guests have a memorable experience at Holiday Inn San Francisco Golden Gateway! We look forward to hosting you again soon.
8/10 Bagus
Yasmin
Bepergian dalam rombongan, Bepergian bersama keluarga
18 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cleaning staff were amazing and so sweet, good location- close to Polk st and very walkable to other locations like Japan town and filmore. Would come back.
Yasmin
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 19 Mei 2024
Yasmin, thank you for your kind words about Holiday Inn San Francisco Golden Gateway. It’s wonderful to hear our team members left such a great impression. We're glad you enjoyed our convenient location. We look forward to welcoming you back!
8/10 Bagus
Wendy, Merced
Bepergian bersama keluarga dan anak
18 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Nice clean hotel. Absolutely love the heated pool. Once you check in at the front desk dont expect any service from them after. I waited at the counter for over 15 for someone to assist me and when I called over the phone from my room they never answered.
Wendy
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 19 Mei 2024
Wendy, thank you for your review of the Holiday Inn San Francisco Golden Gateway. We're thrilled to hear you enjoyed the clean accommodations and loved our heated pool. Your feedback regarding assistance after check-in is appreciated, and we will ensure to address this with our team. We're looking forward to welcoming you back in the future.
10/10 Sangat Bagus
Albert
17 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Albert
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 18 Mei 2024
Thanks for the amazing rating, Albert!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Holiday Inn San Francisco Golden Gateway!
10/10 Sangat Bagus
Melanie
17 Mei 2024
Chambre, lit, vue, propreté, moderne, lobby, accueil, service aux chambre. Excellent 10/10.
Melanie
Menginap 3 malam pada bulan Mei 2024
10/10 Sangat Bagus
Sam
Bepergian bersama teman
16 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A
Sam
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 17 Mei 2024
Sam, thank you for your positive feedback! The team at Holiday Inn San Francisco Golden Gateway is thrilled to hear you enjoyed your stay. We look forward to welcoming you back in the future.
8/10 Bagus
Lisa Rose
Bepergian bersama teman
16 Mei 2024
Disukai: Kebersihan, staf & layanan
We had a good stay here .. you have to request room cleaning which is inconvenient.. like who doesn’t need fresh towels every day ? But other than that we were happy with our stay.
Lisa Rose
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 17 Mei 2024
Lisa,Thank you for sharing your feedback. Holiday Inn San Francisco Golden Gateway is pleased to hear you had an overall good stay. We appreciate your input regarding the room cleaning process and will take it into consideration. We’re glad the rest of your stay met your expectations and look forward to welcoming you back.
8/10 Bagus
Dan
Bepergian dalam rombongan
16 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas
The drain plug was not working in shower. The rest was ok. Price is high for what it is. Staff was helpful.
Dan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 16 Mei 2024
Dan, thank you for your feedback. It's great to hear that our team members were able to assist you during your stay. We appreciate your comments and will ensure that the maintenance issue you mentioned is looked into. We hope to have the opportunity to welcome you back to Holiday Inn San Francisco Golden Gateway in the future.
10/10 Sangat Bagus
Susan
15 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Central to many sightseeing opportunities. As we were in town for a wedding, we really appreciated the multiple sitting areas in various locations; we gathered in a few of them with family and after arriving, visited the dining room for appetizers and drinks. I also took advantage of the business center where I revised and printed my speech for the wedding.
Susan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 17 Mei 2024
Susan, thank you for your kind words! Holiday Inn San Francisco Golden Gateway is thrilled to hear that you enjoyed the convenient location and the various sitting areas for your family gatherings. It's wonderful that our dining room and business center were helpful to you during your stay. We're looking forward to welcoming you back soon!
6/10 Cukup Baik
Christopher
Traveler bisnis, Bepergian bersama keluarga
15 Mei 2024
Disukai: Fasilitas, kondisi & fasilitas properti
Expect an extra fee for parking that is half the price of the hotel. Staff was friendly and professional. Breakfast $30.00 was not worth it. Total extra fees out the door was over $100.00. Will not it be staying again.
Christopher
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 16 Mei 2024
Christopher,Thank you for sharing your thoughts. We're pleased to hear that our team members were friendly and professional. Your feedback regarding the parking and breakfast costs is valuable and will be reviewed to better serve our guests.
10/10 Sangat Bagus
Joseph
15 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff
Joseph
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 16 Mei 2024
Joseph, thank you for your kind words! The team members at Holiday Inn San Francisco Golden Gateway always strive to provide exceptional service. We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!
10/10 Sangat Bagus
Florence
14 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great deal in safe area near Japantown! Every staff member was helpful.
Florence
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 17 Mei 2024
Florence, the team at the Holiday Inn San Francisco Golden Gateway is delighted to hear you enjoyed your stay and appreciated our location and service. We look forward to welcoming you back soon!
8/10 Bagus
BIBHUTI
Bepergian bersama teman
14 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Great property, loved it. Front desk staff ( Asian lady ) when we checked needs to change her attitude. She doesn’t necessarily belong to hospitality industry. General Manager should take note. This industry is all about people and if you’re not accommodating at the front desk, there is an issue with guest service.
BIBHUTI
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 14 Mei 2024
Bibhuti, it's wonderful to hear that you valued Holiday Inn San Francisco Golden Gateway's property. However, we apologize if you felt any discomfort at our front desk. Please rest assured that we always strive to embody the essence of the hospitality industry and guest service. Your highlighted concern with our team member's demeanor has been noted, and required measures will be taken for enhancement. We appreciate your feedback, as it aids us in continuously improving our guest experience.