Pintu masuk interior

Ulasan untuk Hotel Aura SFO

3 out of 5
Hotel Aura SFO
190 El Camino Real, San Bruno, CA

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 979 dari 1670 ulasan" "
Penilaian 8 - Bagus. 478 dari 1670 ulasan" "
Penilaian 6 - Cukup Baik. 139 dari 1670 ulasan" "
Penilaian 4 - Buruk. 49 dari 1670 ulasan" "
Penilaian 2 - Sangat Buruk. 25 dari 1670 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Andy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly front desk staff. Room was spacious and clean. Very close to the airport and San Bruno BART station. Overall excellent.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

sanders

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Szymon

Bepergian bersama teman
Just like a few others on the block, only good for airport shuttle without paying the price tag of a real 3 or 4 star.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 28 Mei 2024
Dear Szymon,We appreciate your feedback and apologize if your experience did not meet your expectations. We strive to provide value and quality service to all our guests, including convenient airport shuttle services. If there are specific areas we can improve, please let us know so we can address them accordingly.Thank you for staying with us, and we hope to have the opportunity to better serve you in the future. If you have any further feedback or requests, please feel free to let us know.Best Regards,Hotel Aura Management

8/10 Bagus

Riho

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 28 Mei 2024
Dear Riho,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Best Regards,Hotel Aura Management

6/10 Cukup Baik

Wayne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean, comfortable bed, quiet. Shuttle service was inefficient. Breakfast was ok.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 27 Mei 2024
Dear Wayne,We're delighted to hear that you found your room very clean and comfortable, with a quiet environment for a restful stay. However, we apologize for any inconvenience you experienced with our shuttle service. Your feedback is invaluable, and we will address this issue to improve our efficiency. Regarding breakfast, we appreciate your input, and we will work to enhance our offerings for a more satisfying experience. Thank you for staying with us, and we hope to have the opportunity to exceed your expectations in the future.Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Sierra

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location! And close to airport.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 27 Mei 2024
Dear Sierra,We're thrilled you enjoyed our hotel's location, especially its proximity to the airport. Providing convenience for our guests is a top priority, and we're glad that our location met your needs. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Judith

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Everything about this hotel was great except the airport shuttle - which didn't happen. Ended up walking a mile or so to find a taxi. The hotel is apologize and refunded me for the taxi.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 27 Mei 2024
Dear Judith,We're pleased you enjoyed your overall experience at our hotel. However, we sincerely apologize for the inconvenience caused by the airport shuttle not being available as expected. Your feedback is important to us, and we're grateful for your understanding. We're glad that we could arrange a refund for your taxi fare, and we appreciate your patience and cooperation. Please know that we will address the issue with our shuttle service to ensure it operates smoothly in the future. Thank you for choosing to stay with us, and we hope to welcome you back for a more seamless experience next time.Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Sawsan

Bepergian bersama keluarga
Disukai: Fasilitas
Nice clean hotel!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 24 Mei 2024
Dear Sawsan,Thank you for your kind words! We're delighted to hear that you found our hotel clean and inviting. Providing a comfortable and clean environment for our guests is one of our top priorities. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again in the future!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

todd

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good value
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 24 Mei 2024
Dear Todd,We're pleased to hear you found value in your stay with us. Ensuring our guests receive great value for their money is important to us, and we're glad to know that we met your expectations. If there's anything else we can do to enhance your experience or if you have any feedback to share, please feel free to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back again soon!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Siale

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 24 Mei 2024
Dear Siale,We're delighted to hear you had a positive experience with our staff during your stay. Providing friendly and welcoming service is a top priority for us, and we're glad to know that we met your expectations. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your kind words and hope to welcome you back again in the future!Best Regards,Hotel Aura Management

8/10 Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The front desk is friendly. The room is clean. If you purchase a room through Expedia, they’re going to put you right next to the lobby
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 24 Mei 2024
Dear Daniel,We're glad to hear that you found our front desk team friendly and that you enjoyed a clean room during your stay. However, we are sorry if your room placement next to the lobby was not to your preference. We strive to accommodate guest requests whenever possible, so please don't hesitate to let us know your preferences for room location in the future. Your feedback is valuable to us, and we appreciate you choosing to stay with us. If there's anything else we can do to improve your experience, please feel free to reach out.Best Regards,Hotel Aura Management

8/10 Bagus

Louisie Caroline De

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel perto do aeroporto, domingo a noite paguei 30 dólares de táxi porque o serviço de transporte do hotel vai até 23:30. Cama, lencol e travesseiros bom. Café da manhã satisfatório. Recomendo para quem está em transito.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 22 Mei 2024
Dear Louisie,Thank you for your detailed feedback! We're glad you found the bed, sheets, pillows, and breakfast to your satisfaction. We apologize for any inconvenience caused by the shuttle service hours. We appreciate your recommendation and look forward to welcoming you back for another stay. Safe travels!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Sawsan

Nice hotel, clean
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 22 Mei 2024
Dear Sawsan,Thank you for your feedback! We're glad to hear that you found our hotel clean and enjoyable. Your satisfaction is important to us, and we appreciate your kind words. If there's anything more we can do for you during your next stay, please let us know. We look forward to welcoming you back!Best Regards,Hotel Aura Management

8/10 Bagus

Abel, Grand Prairie

Disukai: Fasilitas
Location is nice
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 22 Mei 2024
Dear Abel,Thank you for your feedback! We're pleased to hear that you enjoyed our location. If there's anything else we can do to enhance your stay or if you have any additional comments, please feel free to share. We look forward to welcoming you back soon!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Shona

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We were welcomed with a smile. The room was clean & comfortable. The beds were comfy. Unfortunately we had to leave for the airport before breakfast, so no comment there. It was nice to have coffee provided in the room
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 22 Mei 2024
Dear Shona,We're delighted to hear that you had a pleasant experience during your stay with us! Providing a warm welcome, clean and comfortable accommodations, and convenient amenities like in-room coffee are all part of our commitment to guest satisfaction. We're sorry you couldn't enjoy breakfast due to your early departure. We're glad you appreciated the coffee provided in your room. Thank you for choosing to stay with us, and we hope to welcome you back again in the future! If there's anything else we can assist you with, please let us know.Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Wade

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and convenient
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 22 Mei 2024
Dear Wade,We're delighted to hear that you found our hotel clean and convenient! Providing a comfortable and hassle-free experience for our guests is our top priority. If there's anything else we can do to make your next stay even better, please let us know. We appreciate your feedback and look forward to welcoming you back again soon!Best Regards,Hotel Aura Management

6/10 Cukup Baik

Ronny

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 22 Mei 2024
Dear Ronny,Thank you for rating your stay at Hotel Aura.  We hope to host you again for your next trip to Hotel Aura to serve you with a more comfortable stay and enhanced experience.Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Blake

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean and convenient hotel!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 15 Mei 2024
Dear Blake,We're delighted to hear that you found our hotel clean and convenient! Providing a comfortable and hassle-free stay for our guests is our top priority, and we're glad we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best Regards,Hotel Aura Management

8/10 Bagus

Dennis

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 15 Mei 2024
Dear Dennis,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Rashelle

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely place will comeback again and super clean
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 14 Mei 2024
Dear Rashelle,We're delighted to hear that you found our place lovely and plan to return again! It's great to know that you also found it super clean. Providing a comfortable and welcoming environment for our guests is our priority, and we're glad we met your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Mario

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 14 Mei 2024
Dear Mario,Thank You for the PERFECT SCORE rating on your experience! We are thrilled that you loved your stay and would love to host you again.Best Regards,Hotel Aura Management

8/10 Bagus

Ricky

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 14 Mei 2024
Dear Ricky,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Irina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 16 Mei 2024
Dear Irina,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hotel Aura. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hotel Aura hotel soon!Best Regards,Hotel Aura Management

8/10 Bagus

carlos

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 14 Mei 2024
Dear Carlos,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Rob, San Diego

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
staff very friendly and welcoming
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 14 Mei 2024
Dear Rob,We're delighted that you found our staff very friendly and welcoming during your stay! Providing excellent service and a warm atmosphere for our guests is what we strive for, and we're glad our team made your experience enjoyable.Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Joseph, Toronto

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and spacious room
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 14 Mei 2024
Dear Joseph,We're pleased you found your room clean and spacious during your stay with us! Providing a comfortable and welcoming environment for our guests is our priority, and we're glad we met your expectations in this regard.Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best Regards,Hotel Aura Management

10/10 Sangat Bagus

cristina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
parking very small and hard to park the car.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 9 Mei 2024
Dear Cristina,We're sorry for the trouble you had with our parking facilities. We understand that having limited space can make parking challenging, and we regret any frustration it may have caused during your stay.We'll take your feedback into consideration to see how we can improve the parking situation for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to better accommodate you on your next visit. If there's anything else we can assist you with, please don't hesitate to let us know.Sincerely,Hotel Aura Management

10/10 Sangat Bagus

Yoshihiro

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
朝食はとても良かった
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 8 Mei 2024
Dear Yoshihiro,We're delighted to hear that you enjoyed our breakfast! Providing a delicious and satisfying breakfast for our guests is important to us, and we're glad we met your expectations.If there's anything else we can do to make your stay even more enjoyable, please feel free to let us know. We look forward to welcoming you back for another great breakfast and stay!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Karen

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 28 Mei 2024
Dear Karen,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hotel Aura. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hotel Aura hotel soon!Best Regards,Hotel Aura Management

6/10 Cukup Baik

Roseller

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The place is clean, quiet, accessible and friendly staff. There is no WIFI in this place. No internet connection.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 7 Mei 2024
Dear Roseller,We're glad to hear that you found our hotel clean, quiet, accessible, and our staff friendly. Your satisfaction is our priority, and we apologize for any inconvenience caused by the lack of Wi-Fi. We'll work on addressing this issue to ensure a better experience for our guests in the future. Thank you for bringing it to our attention, and we hope to have the opportunity to welcome you back for an improved stay.Best Regards,Hotel Aura Management

8/10 Bagus

Noyma

Disukai: Kebersihan, staf & layanan
Easy access.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 7 Mei 2024
Dear Noyma,We're pleased to hear that you found our hotel easy to access. Providing convenience for our guests is important to us. Thank you for your feedback, and we hope to welcome you back for another enjoyable stay soon!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Frequent customer
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hotel Aura Management pada tanggal 7 Mei 2024
Dear Brian,We're so grateful for your loyalty as a frequent customer! It's always a pleasure to welcome you back. Thank you for choosing our hotel, and we look forward to continuing to provide you with excellent service and comfortable stays.Best Regards,Hotel Aura Management

8/10 Bagus

CHRISTY

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
nice staff
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Aura Management pada tanggal 6 Mei 2024
Dear Christy,We're glad to hear that you found our staff pleasant! Providing friendly and helpful service is important to us, and we appreciate you taking the time to recognize our team. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We look forward to welcoming you back again soon!Best Regards,Hotel Aura Management

6/10 Cukup Baik

Norma

Bepergian bersama teman
Disukai: Fasilitas
Got a room right infront of where the breakfast is served and its very noisy starting at 6:00 am,got woken up with people talking and coughing,and the toaster kept buzzing loud, from service not so friendly. I stayed 2 nights and I would not stay again. Other than that the pillows were nice and comfy.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 3 Mei 2024
Dear Norma,We apologize for the noise disruption during your stay and the inconvenience caused by the breakfast area near your room. Your feedback is important to us, and we'll address this issue to ensure a more peaceful experience for our guests in the future.Additionally, we're sorry to hear that the service was not friendly. Providing excellent service is a priority for us, and we'll address this with our team to ensure that all guests feel welcomed and well taken care of during their stay.We're glad to hear that you found the pillows nice and comfy, but we understand that the noise and service issues outweighed this positive aspect for you. We apologize for any frustration or discomfort this may have caused.Thank you for sharing your experience, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If you decide to give us another chance, please don't hesitate to reach out to us.Sincerely,Hotel Aura Management

10/10 Sangat Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was clean and very serviceable for one night. The room was big, clean and the bed was comfortable. The bathroom was also very clean. The neighborhood was a little sketchy but it was on a main road.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 3 Mei 2024
Dear William,We're glad you found our property clean and suitable for your one-night stay. It's great that you found the room spacious, clean, and the bed comfortable. We take pride in providing a clean and comfortable environment for our guests.We understand your concern about the neighborhood, but we're pleased to hear that you felt safe being on a main road. Thank you for choosing to stay with us, and we hope to welcome you back for another stay in the future! If you have any further feedback or if there's anything we can do to improve your experience, please let us know.Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Gemmaruth, Modesto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 3 Mei 2024
Dear Gemmaruth,Thank you for your feedback! We're glad to hear that you had a good experience. If you have any suggestions or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back again soon!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Wade

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice and clean rooms
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 3 Mei 2024
Dear Wade,We're delighted you found our rooms very nice and clean! Maintaining a high standard of cleanliness is important to us, and we're glad we could provide you with a comfortable and enjoyable stay. Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Francis

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place. A real bargain. Clean,quiet, close to the airport.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 3 Mei 2024
Dear Francis,We're thrilled you had a great experience at our hotel! It's fantastic that you found it to be clean, quiet, and close to the airport, and we're delighted to know that you considered it a real bargain. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please let us know.Best Regards,Hotel Aura Management

8/10 Bagus

Donald

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and clean hotel. Not much around it to eat. Good value
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 2 Mei 2024
Dear Donald,We're pleased to hear that you found our hotel nice and clean! Providing a comfortable and well-maintained environment is our priority. We apologize for any inconvenience regarding dining options nearby. Thank you for recognizing the value we offer. We strive to provide great experiences at reasonable prices.Please let us know if you have any suggestions for improvement or if there's anything else we can do to make your next stay even better. We appreciate your feedback and look forward to welcoming you back!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Sarojini

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 2 Mei 2024
Dear Sarojini,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hotel Aura. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hotel Aura hotel soon!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Monika

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff and great continental breakfast. They will arrange a free airport shuttle too! Honest work ethics from the staff. Good experience overall for the money we spent..
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 30 Apr 2024
Dear Monika,We're thrilled to hear that you had an excellent experience during your stay with us! We aim to provide exceptional service, including a delicious continental breakfast, and arrange a free airport shuttle. It's lovely that our staff demonstrated honest work ethics and made your stay memorable. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

KADY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 2 Mei 2024
Dear Kady,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hotel Aura. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hotel Aura hotel soon!Best Regards,Hotel Aura Management

8/10 Bagus

Rolando, clarksville

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean room and good breakfast
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 30 Apr 2024
Dear Rolando,We're glad to hear that you enjoyed your stay and found the room clean and breakfast good! Providing a comfortable and clean environment along with a satisfying breakfast is our priority. Thank you for staying with us, and we hope to welcome you back again soon!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

NING

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Close to the airport and hourly shuttle buses from the hotel to the airport, but no instructions how to get there from the airport by public transit. If hotel website can add this instruction, it would be very helpful for travellers.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 30 Apr 2024
Dear Ning,Thank you for your feedback! We appreciate your suggestion to add instructions on how to get to the hotel from the airport by public transit on our website. We will consider this to enhance the experience for our guests. In the meantime, if you need assistance with public transit directions, please feel free to contact our front desk staff; they will be happy to assist you. We hope to welcome you back for another convenient stay in the future!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Gulomjon

Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 6 Mei 2024
Dear Gulomjon,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hotel Aura. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hotel Aura hotel soon!Best Regards,Hotel Aura Management

8/10 Bagus

Hung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 30 Apr 2024
Dear Hung,I'm glad to hear that everything was good! If you have any questions or need assistance with anything else, feel free to let me know.Best Regards,Hotel Aura Management

10/10 Sangat Bagus

jacqueline

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy and convenient stay!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 30 Apr 2024
Dear Jacqueline,We're glad to hear your stay with us was easy and convenient! We aim to provide a hassle-free experience for our guests. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!Best Regards,Hotel Aura Management

10/10 Sangat Bagus

Sing Wun

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 30 Apr 2024
Dear Sing,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hotel Aura many more times.Best Regards,Hotel Aura Management

10/10 Sangat Bagus

karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 29 Apr 2024
Dear Karen,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hotel Aura. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hotel Aura hotel soon!Best Regards,Hotel Aura Management

8/10 Bagus

Benedicta

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Aura Management pada tanggal 26 Apr 2024
Dear Benedicta,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Best Regards,Hotel Aura Management