Eksterior

Ulasan untuk The Westin St. Francis San Francisco on Union Square

4.5 out of 5
The Westin St. Francis San Francisco on Union Square
335 Powell Street, San Francisco, CA

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 1794 dari 2715 ulasan" "
Penilaian 8 - Bagus. 527 dari 2715 ulasan" "
Penilaian 6 - Cukup Baik. 204 dari 2715 ulasan" "
Penilaian 4 - Buruk. 102 dari 2715 ulasan" "
Penilaian 2 - Sangat Buruk. 88 dari 2715 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

sarah

Disukai: Kondisi & fasilitas properti
Front entrance blocked for renovations.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Becky Chiu-Mei, Victoria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Mei 2024

10/10 Sangat Bagus

Rana

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 28 Mei 2024
Thank you for your review of our great staff service! We hope to see you again soon.

10/10 Sangat Bagus

Dennis

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was under renovations but operated as if it was not. Very nice great staff
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 28 Mei 2024
Thank you for your great review! We hope to welcome you back once our renovations are complete.

10/10 Sangat Bagus

Makoto

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
また泊まりたいと思った。
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 27 Mei 2024
レビューをありがとうございます。次回サンフランシスコを訪れる際にまたお会いできることを楽しみにしています。

10/10 Sangat Bagus

Stephanie

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful service by each and every employee encounter. Room was very comfortable and of course the Heavenly bed was delightful! I brought my pup and was pleasantly surprised the property does not charge a pet fee yet they still went above and beyond making my dog feel welcomed by providing him with a nice Westin dog bed to use, place mat, food and water bowls and even a bag of treats! Would definitely stay here again!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 27 Mei 2024
Thank you so much for your kind words! We are thrilled to hear that you and your pup enjoyed your stay with us. Providing exceptional service and ensuring both you and your furry friend feel welcome is always our priority. We look forward to welcoming you back for another delightful stay at our property!

4/10 Buruk

Dennis

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
The hotel is majestic, unfortunately the area around it (Union Square) is not great. And very loud over night. It's convenient, but you won't get a restful sleep.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 27 Mei 2024
Thank you for your feedback! We're glad to hear you found our hotel majestic. We apologize for any inconvenience caused by the noise in the area. Your comfort is important to us, and we'll do our best to address this issue. We truly appreciate your business.

8/10 Bagus

LUIS

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best location of any hotel in SF
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 27 Mei 2024
Thank you for your great review! We hope to see you again soon.

10/10 Sangat Bagus

Jamilah, Irvine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 28 Mei 2024
Thank you for your 5/5 rating!

10/10 Sangat Bagus

Tara, Santa Rosa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 28 Mei 2024
Thank you for your 5/5 rating!

8/10 Bagus

Araceli Ybarra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved the location. Beds are comfortable and really enjoyed learning the history of the hotel.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 27 Mei 2024
Hello and thank you for your review! We are thrilled you enjoyed the history of our hotel and our comfortable beds. We hope to welcome you back to our lovely location soon.

10/10 Sangat Bagus

Jaime, Las Vegas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great building with a lot of history. Parking so so expensive
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 27 Mei 2024
Thank you for appreciating our historic building! We appreciate your feedback on our parking.

10/10 Sangat Bagus

FAROOK SADRUDDIN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location, hotel was clean , we had a great time.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 27 Mei 2024
We are delighted to hear you enjoyed our convenient location and found the hotel clean. Thank you for choosing us for your stay!

10/10 Sangat Bagus

Sharon, Rancho Santa Margarita

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Construction and protestors were kinda annoying
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 27 Mei 2024
We apologize for any inconvenience caused by the construction and protestors. We strive to minimize disruptions to our guests' experiences and appreciate your understanding.

10/10 Sangat Bagus

Sandra

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Went for a work trip and found this hotel to be great! I only are at their various restaurants (which average about $25 /plate and at night the menu is extremely limited but if you are looking for convenience especially at night that’s what you got) but overall the experience was great! One particular front desk lady made my night by being so amicable and helpful (I wish I would have caught her name). You even get a souvenir water bottle and the resort credit taken back daily essentially if you eat at their restaurants (ask for further detail on how to do that). The location was also great but I do wish the rooms had a better view….but overall a great Hotel!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 27 Mei 2024
Thank you for your glowing review! We are thrilled to hear that you had a great experience during your work trip at our hotel. We appreciate your feedback about our restaurants and will consider your comments for further improvements. It is wonderful to hear that our staff, particularly our front desk agent, made your stay memorable. We hope to welcome you back soon!

10/10 Sangat Bagus

sunjit

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, professional staff, updated lobby and rooms!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 24 Mei 2024
Thank you for your great review of our professional staff service, and updated lobby and rooms! We hope to see you again soon.

6/10 Cukup Baik

janet

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Property under construction. No restaurant. Extra charge tacked on of $30 a day to “use” for purchases in hotel but few options to use it on.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 24 Mei 2024
Thank you for your feedback. We hope to welcome you back once our renovations are complete. We truly appreciate your business.

10/10 Sangat Bagus

Nathan

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 23 Mei 2024
Thank you for your 5/5 rating!

10/10 Sangat Bagus

Adrian Jesus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelente la atención
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 21 Mei 2024
Gracias por sus amables palabras sobre nuestro excelente servicio de personal. Esperamos volver a verte pronto.

10/10 Sangat Bagus

Rezin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a nice stay. The hotel is clean, and the staff are very helpful. The location of s great, close to lots of attractions and shopping areas.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 21 Mei 2024
Thank you for your great review! We are thrilled you enjoyed your stay with us and that you found our hotel clean and staff helpful. We hope to welcome you back to our great location for another nice stay.

10/10 Sangat Bagus

Isaac

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good option
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 21 Mei 2024
Thank you for your review! We hope to see you again soon.

10/10 Sangat Bagus

Mark, Calabasas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We LOVE the Westin St Francis and visit as often as we can. Luis Bosse at the front desk is someone who greets us many of our visits and is always so friendly and helpful, always going the extra mile (favorite room, early check in, etc). The hotel is historic, beautiful, well maintained and close to everything. The staff from housekeeping to the various restaurant staff, all top notch. We travel often and never find better service and making us feel welcome like the St Francis. When visiting SF, stay here. You'll be glad you did.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 20 Mei 2024
Thank you so much for your wonderful review! We are thrilled to hear that you are a fan of The Westin St. Francis and that you have had such positive experiences with our team, especially Luis at the front desk. We will be sure to highlight his exceptional efforts in our company newsletter. It is great to know that our staff's dedication to providing excellent service and maintaining the hotel to the highest standards has made your visits memorable. We truly appreciate your recommendations and can't wait to welcome you back the next time you're in San Francisco!

10/10 Sangat Bagus

Antonio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved everything about it!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 20 Mei 2024
Thank you for your lovely response! We are thrilled you enjoyed your stay, and we hope to see you again the next time you visit San Francisco.

10/10 Sangat Bagus

Marshall, Cheshire

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing historic hotel in the heart of SF at Union Square. Walkable to everything and fantastic value!!!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 20 Mei 2024
We are thrilled to hear that you had such a wonderful experience at our historic hotel in the heart of San Francisco's Union Square! It's fantastic to know that you found our location convenient and that you appreciated the value we offer. Thank you for taking the time to share your positive feedback, and we hope to have the pleasure of welcoming you back for another amazing stay soon!

2/10 Sangat Buruk

Sandrine

Menginap 3 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 20 Mei 2024
Thank you for your feedback. We truly appreciate your business.

10/10 Sangat Bagus

Melida

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 20 Mei 2024
Thank you for your 5/5 rating!

10/10 Sangat Bagus

Jeffrey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I liked the low price/deal for the location. Union Square isn't what it once was, but still nice to visit. We aloways enjoy the friendly staff, the gifts offered, and we're fans of John's Grill/Steakhouse.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 20 Mei 2024
We are delighted to hear that you appreciated the value of our location. While Union Square may have undergone changes over time, we are thrilled that you still find it enjoyable to visit. We are always happy to hear that our staff displayed warm hospitality and that our guests enjoy the perks associated with our destination fee. Thank you for taking the time to share your experience with us, and we look forward to welcoming you back for another fantastic stay!

10/10 Sangat Bagus

Melissa

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ghost stories and incredible history in the lobby but it is not scary hotel. Very friendly and attentive staff. Will stay again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 20 Mei 2024
Hello and thank you for your review! We are delighted you enjoyed our hotel's history and our very friendly and attentive staff service. We appreciate your loyalty and look forward to more future visits.

10/10 Sangat Bagus

Irene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great room!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari S pada tanggal 20 Mei 2024
Thank you for your review of our great room! We hope to see you again soon.

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 17 Mei 2024
Thank you for your 5/5 rating!

10/10 Sangat Bagus

Felicia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I will be back!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 13 Mei 2024
Thank you for your great review. We are looking forward to many more future visits with us!

10/10 Sangat Bagus

Jane

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Centrally located.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 13 Mei 2024
Hello,We are thrilled to hear you enjoyed our central location! We hope to welcome you back again soon. Thank you for your review.

8/10 Bagus

Archana

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari S pada tanggal 13 Mei 2024
Thank you for your great review! We hope to see you again soon.

8/10 Bagus

Eugene

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good choice
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 13 Mei 2024
Thank you for your review! We hope to see you again the next time you visit San Francisco.

10/10 Sangat Bagus

Samantha

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Big fan of Westin in general
Menginap 2 malam pada bulan April 2024
Tanggapan dari S pada tanggal 10 Mei 2024
Thank you for your great review! We truly appreciate your loyalty and look forward to many more future stays.

10/10 Sangat Bagus

Mark

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I've stayed at this property multiple times and each time I enjoy my stay. It's a 10 min walk to China town and a 5 minute driver to Fisherman's wharf. The rooms are nice and I love the views from the Tower. The staff is friendly and accomodating. I look forward to my next venture here.
Menginap 2 malam pada bulan April 2024
Tanggapan dari S pada tanggal 7 Mei 2024
Thank you for your excellent review! We are looking forward to your many future stays with us.

10/10 Sangat Bagus

Bradford

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Jason greeted me so kindly when checking in. I will always remember his professionalism and courtesy of getting me a great room. He may have set the standard for “customer service “ in the hospitality business. Bradford Keene
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 7 Mei 2024
Hello and thank you for your kind words about our front desk associate Jason! We will make sure he is properly recognized in our company newsletter, and we hope you visit us again the next time you are in San Francisco.

6/10 Cukup Baik

Kimberly

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 27 Mei 2024
Thank you for your feedback. We truly appreciate your business.

10/10 Sangat Bagus

Cheryl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very comfortable bed and large room, beautiful view
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 7 Mei 2024
Thank you for your review! We are so happy you enjoyed your stay in our large room with a very comfortable bed and beautiful view. We hope you visit us again the next time you travel to San Francisco.

10/10 Sangat Bagus

Alastair

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The St. Francis hotel is a beautiful and historic building near Union Square in SF. It is conveniently located near a lot of popular destinations and near the famous cable car lines. My stay was very comfortable thanks to the wonderfully maintained rooms and courteous staff. I will definitely be considering staying here on my next visit.
Menginap 3 malam pada bulan April 2024
Tanggapan dari S pada tanggal 6 Mei 2024
Hello and thank you for your great review! We are delighted you had a comfortable stay in our central location. We hope you will stay with us again the next time you are in San Francisco.

10/10 Sangat Bagus

Kim

Menginap 2 malam pada bulan April 2024
Tanggapan dari S pada tanggal 27 Mei 2024
Thank you for your 5/5 rating!

10/10 Sangat Bagus

Malise

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was incredibly friendly, restaurant on site was great and hotel was conveniently located and walkable. Valet parking 24/7 was well worth it, and the hotel was clean and pretty. Would definitely stay again!
Menginap 3 malam pada bulan April 2024
Tanggapan dari S pada tanggal 6 Mei 2024
Hello and thank you for your amazing review! We are looking forward to many more future visits.

10/10 Sangat Bagus

Ramon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari S pada tanggal 6 Mei 2024
Thank you for your 5/5 rating!

10/10 Sangat Bagus

jennifer

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent employee service.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 6 Mei 2024
Thank you for your excellent review of our staff service! We hope to see you again soon.

10/10 Sangat Bagus

jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff. I loved this hotel so much I ended up staying 3 extra days.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S pada tanggal 6 Mei 2024
Hello and thank you for your great review! We are thrilled you enjoyed our hotel and excellent staff service so much that you extended your stay. We hope to see you again soon!

10/10 Sangat Bagus

Jenny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We loved ThebWestin St. Francis, very clean, the location was very convenient, the room was very clean and comfortable and the hotel has a lot of historical spots in it. I highly recommend this place and hopefully I'll be back soon.I travel a lot trust me when I tell you yhis is a great choice to stay with your family.♥️
Menginap 2 malam pada bulan April 2024
Tanggapan dari S pada tanggal 6 Mei 2024
Thank you for your lovely review! We appreciate your kind words about our historic hotel and its cleanliness. We thank you for your high recommendation and hope to see you again the next time you visit San Francisco.

10/10 Sangat Bagus

Diana

Menginap 3 malam pada bulan April 2024
Tanggapan dari S pada tanggal 23 Mei 2024
Thank you for your 5/5 rating!

10/10 Sangat Bagus

Holly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was really nice
Menginap 3 malam pada bulan April 2024
Tanggapan dari S pada tanggal 3 Mei 2024
Thank you for your really nice review! We hope to welcome you back the next time you visit San Francisco.

10/10 Sangat Bagus

Emilie

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I lost my earpods - and search located through my app - and it pointed me to Westin , but when i called i was told they did not find any .
Menginap 2 malam pada bulan April 2024
Tanggapan dari S pada tanggal 3 Mei 2024
Hello and thank you for your review. We are sorry to hear you are unable to locate your air pods. Please be on the lookout for an email. Our Loss Prevention Team will reach out to you directly as soon as they have an update!

8/10 Bagus

MANABU

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
コンシェルジュのジェフがとても親切に目的地への案内をしてくれ、チケットの取り方を教えてくれた。
Menginap 3 malam pada bulan April 2024
Tanggapan dari S pada tanggal 2 Mei 2024
弊社の同僚ジェフについてお褒めの言葉をいただきありがとうございます。また近いうちに弊社にお越しいただけることを楽しみにしています。