Bar (di properti)

Ulasan untuk Hotel Indigo Shenzhen Overseas Chinese Town, an IHG Hotel

5 out of 5
Hotel Indigo Shenzhen Overseas Chinese Town, an IHG Hotel
No.9026 Shennan Ave, Overseas Chinese Town, Nanshan Dist, Shenzhen, Guangdong

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 169 dari 411 ulasan" "
Penilaian 8 - Bagus. 193 dari 411 ulasan" "
Penilaian 6 - Cukup Baik. 28 dari 411 ulasan" "
Penilaian 4 - Buruk. 13 dari 411 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 411 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

ingrid

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Tsz Fung Stephen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location Friendly staff Soothing ambience Heart warming arrangement - a cake for my spouse’s birthday
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Rocky Zhang pada tanggal 27 Mei 2024
Hi Explorers, thank you for choosing Hotel Indigo Shenzhen Overseas Chinese Town to start your journey of discovery and share your "inspired" experiences with us. Thank you for your suggestions and comments on the hotel. We hope you can relax and enjoy your stay and look forward to seeing you again.

10/10 Sangat Bagus

ANGIE

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and friendly hotel
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Rocky Zhang pada tanggal 19 Mar 2024
Hello Explorers, thank you for choosing Indigo Shenzhen Overseas Chinese Town. We are also very pleased to know that you are satisfied with our warm service. I have shared your encouragement and support with the relevant departments. We look forward to having you stay with us again.

6/10 Cukup Baik

YI

Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Siu Yip

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GSC pada tanggal 28 Jan 2024
Hi 探索者,来自深圳威尼斯英迪格酒店的问候!感谢您抽出时间留下您的宝贵评论,这对于我们来说至关重要。很遗憾没能给您带来完美的入住体验。感谢您的相关反馈,如果您有其他任何的反馈,也欢迎致电总机与我们取得联系,期待能再次欢迎您入住体验,祝您生活愉快!

10/10 Sangat Bagus

Hsiang Yu

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Chun Man

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

KWANHEE

Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Gerald

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Fasilitas
This was our 3rd trip to this hotel, but our first since China had reopened to American visitors. Two of the three restaurants have closed and not reopened. The outside bar and vip area was closed. The outside pool was closed. The wait staff spoke poor or no English and the menu was severely limited. At Maro more than half the food was unavailable and their drink menu was almost non existent. The staff spoke little English. The front desk staff was kind and rooms were nice. I hated to see this property go down hill so badly. Now we will have to find somewhere else to stay at our next visit. :(
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Hotel Indigo Shenzhen Overseas Chinese Town pada tanggal 11 Des 2023
Dear Gerald.Thank you for choosing to stay with Hotel Indigo Shenzhen Overseas Chinese Town! We are glad to welcome you back yet it's sad we fail to meet with your expectation. During the winter season, outdoor pool is temporarily closed for maintainence till the weather gets warmer but we still have the indoor pool fully opened. Thanks for bringing up the English and services as we made training plans to enhance our staff's product knowledge and language skills. We do hope to have you back soon for another chance and please don't hestistate to contact us if you need any assistance via gsc@hotelindigoshenzhen.com.Good day!

8/10 Bagus

Dip Yung Susan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Satisfactory except the welcome drink, cappuccino, is not hot enough. Instead it is slightly warm only.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Indigo Shenzhen Overseas Chinese Town, an IH pada tanggal 15 Nov 2023
Dear explorers, thank you for your stay and comments, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest, welcome you to visit again.

8/10 Bagus

ivan

Bepergian bersama keluarga
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Indigo Shenzhen Overseas Chinese Town, an IH pada tanggal 15 Nov 2023
Dear explorers, thank you for your stay and comments, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest, welcome you to visit again.

10/10 Sangat Bagus

Sui Yin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Indigo Shenzhen Overseas Chinese Town, an IH pada tanggal 15 Nov 2023
Dear explorers, thank you for your stay and comments, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest, welcome you to visit again.

2/10 Sangat Buruk

Meijun

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bad experience
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari gsc pada tanggal 28 Okt 2023
We are sorry that you had a bad experience, under no circumstances will we compromise customer satisfaction and we will make sure that you leave the experience with a bright smiling face. This is a very rare and unusual situation. You can give us feedback on what caused your bad experience and we will make improvements.

10/10 Sangat Bagus

Yue Man

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I will come again
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari gsc pada tanggal 27 Okt 2023
Dear customer, thank you for your stay and comments, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest, welcome you to visit again.

10/10 Sangat Bagus

christian

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari 深圳威尼斯英迪格酒店 pada tanggal 23 Okt 2023
Hi探索者,感谢您选择深圳威尼斯英迪格酒店开启您的探索之旅。深圳威尼斯英迪格酒店深谙邻间文化精髓,愿您在此也可以受邻间文化启发,踏上一场与众不同的发现之旅。期待再次的相遇。

10/10 Sangat Bagus

Yiu Man

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
深圳威尼斯,翻新後環境及設備不錯,國際酒店的服務,大大的泳池,有室內室外,小童放電好去處,另外早餐豐富及味道不錯
Menginap 1 malam pada bulan September 2023
Tanggapan dari Amber pada tanggal 1 Okt 2023
Hi探索者,这里是来自深圳威尼斯英迪格酒店的真诚问候!很荣幸收到您对酒店的好评。希望酒店高质感的细节和充满灵感的设计使您得到充分的休憩与放松。希望在不久的将来能再次与您会面。

4/10 Buruk

Siu Yip

Menginap 1 malam pada bulan September 2023
Tanggapan dari Hotel Indigo Shenzhen Overseas Chinese Town, an IH pada tanggal 15 Sep 2023
Hi探索者,这里是来自深圳威尼斯英迪格酒店的真诚问候!很荣幸收到您对酒店的好评。希望酒店高质感的细节和充满灵感的设计使您得到充分的休憩与放松。希望在不久将来能再次与您会面。

10/10 Sangat Bagus

YIN MUI JOANNA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
位置很好
Menginap 1 malam pada bulan September 2023
Tanggapan dari Kee pada tanggal 5 Sep 2023
感谢您的评价,期待您的下次入住

8/10 Bagus

Yee Fong Tina

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Hotel Indigo Shenzhen Overseas Chinese Town, an IH pada tanggal 29 Agu 2023
Hi探索者,感谢您选择深圳威尼斯英迪格酒店并与我们分享您的“灵感”体验。深圳威尼斯英迪格酒店深谙邻间文化精髓,以周边历史及人文故事为灵感,希望在此能创造属于您的难忘体验,期待再次的相遇。

10/10 Sangat Bagus

kim

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Cindy Xu pada tanggal 27 Jun 2023
Hi探索者,感谢您再次入住深圳威尼斯英迪格酒店,很高兴看到您对我们肯定的评价,希望今后能继续提供令您满意的服务,衷心期待您的再次光临,祝您生活愉快!

8/10 Bagus

Siu Kwan B

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Cindy pada tanggal 23 Mei 2023
Hi探索者,这里是来自深圳威尼斯英迪格酒店的真诚问候!很荣幸收到您对酒店的好评。希望酒店高质感的细节和充满灵感的设计使您得到充分的休憩与放松。希望在不久的将来能再次与您会面。

8/10 Bagus

LIZHONG

Menginap 1 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Caleb

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Third time staying at this hotel and this time everything was amazing!
Menginap 1 malam pada bulan Maret 2021
Tanggapan dari ella pada tanggal 28 Mar 2021
Thank you for your affirmation, we will continue to work hard, welcome your presence

8/10 Bagus

Chia Yuan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good location
Good location but there was loudly music around 8:30am
Menginap 1 malam pada bulan Februari 2021
Tanggapan dari Shane pada tanggal 22 Feb 2021
Thank you very much for your favorable comments. Our hotel has quiet rooms and lively rooms. If you need to change your room location, our staff will be at your service 24 hours a day

8/10 Bagus

Caleb

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2021
Tanggapan dari Shane pada tanggal 1 Feb 2021
非常感谢您的好评,我们会把百分百的服务奉献给您!还有,过年咯,我们为您提供了很多选择,让您新年起来,快带上您的亲朋好友一起来吧!就在深圳威尼斯睿途酒店

4/10 Buruk

yun

Menginap 1 malam pada bulan Januari 2021
Tanggapan dari Shane pada tanggal 25 Jan 2021
非常抱歉让您有不愉快的体验了,希望您能联系我们,告诉我们需要改进的地方!我们会继续努力的!

8/10 Bagus

XIAOYANG

Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Shane pada tanggal 14 Jan 2021
尊敬的宾客,非常感谢您对我们酒店的好评,我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定,期待再次光临,祝旅途愉快!过年咯,我们为您提供了很多选择,让您新年欢乐起来,快带上您的亲朋好友一起来吧!就在深圳威尼斯睿途酒店。

10/10 Sangat Bagus

Yuk Kwan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2020

6/10 Cukup Baik

Caleb

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The 4 star Wow factor wasn’t there! Kinda SAD
It was to loud at night, the walls are thin! The TV is small, the carpets needed deep cleaning, the lamp behind the sofa was hard to turn on because you have to move the sofa, the crack between the two beds was uncomfortable and the USB socket near the bed didn’t work. The body soap isn’t 4 star quality! The breakfast was extremely good and the room was clean. Most likely wouldn’t stay here again! Kinda Sad to say this!
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari SHANE pada tanggal 21 Des 2020
I'm really sorry for the unpleasant experience you have had. If you have any questions, please contact our staff in time. We will give you the best reply!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a nice one-night stay here. Excellent service. Cleanness is fine as well.
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari May pada tanggal 3 Agu 2020
It is an honor for us to receive your affirmation! In the future, we will persevere, continuously improve, and strive to do better. We will also look forward to providing you with better service next time, and you are welcome to visit the Shenzhen Venice Raytour Hotel again.

8/10 Bagus

Sunny, Shanghai

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice location! Beautiful pool and lovely decor. The furniture inside the room is a bit old but very well maintained. Service is great too.
Menginap 1 malam pada bulan Juni 2020
Tanggapan dari Hotel Indigo Shenzhen Overseas Chinese Town, an IH pada tanggal 15 Nov 2023
Dear explorers, thank you for your stay and comments, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest, welcome you to visit again.

2/10 Sangat Buruk

KY, 広州

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
スイートルームを予約したが、騒音が酷かった。 また、クラブラウンジが修理中のため使えない。 代替として、一階のカフェが使えるとの説明だったが、行ってみたら聞いていないということで、使わせてくれない。
Menginap 1 malam pada bulan Mei 2020
Tanggapan dari May pada tanggal 1 Jun 2020
Dear guests: We do apologiz for your imperfect experience during you stay at hotel . In order to ensure that guests are provided with a comfortable staying environment, the hotel is updating some facilities in floors. For this reason, some inconveniences have been caused. We will actively communicate and implement the treatment. We regret once again that your staying experience did not meet your requirements. We have feedback the problems you mentioned to the hotel management as soon as possible to improve the deficiencies in time. We will improve in more ways. If you have any questions, please call the hotel and we will try our best to serve you. We sincerely hope that you can come again and believe that your next experience of staying here, will not be disappointing. wish you a happy life!

10/10 Sangat Bagus

kevin

Menginap 1 malam pada bulan April 2020

10/10 Sangat Bagus

Tony, Boston

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Subway is cross a street. Convenient to everything. Very friendly staffs especially Julia Zhang. She was very helpful.
Menginap 5 malam pada bulan Desember 2019
Tanggapan dari Heidi pada tanggal 6 Jan 2020
Dear guest:thank you very much for your comment, we are glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, we wish you a happy life.The Venice Raytour Hotel Shenzhen

10/10 Sangat Bagus

TSANG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ロケーション良好なヴェネツィア風リゾートホテル
世界の窓、地下鉄駅やショッピングモールに近く、レストランも沢山あるのでロケーションは便利。ヴェネツィアをテーマにしたホテルで部屋の調度もヨーロッパ調、広さも十分でコスパは高い。スタッフも英語を話すので外国人も大丈夫。また行ってもいいかもと思いました。
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Siu Fun

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
地點好方便 鄰近有商場 和 世界之窗
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Chi Hin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

MAN KIT

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Wai Yee Maggie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

HURK MARN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
多年前住過,現在依然保持水準,很好。
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good hotel and good place to stay over night
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Heidi pada tanggal 13 Des 2019
Dear guest: thank you very much for your comment, we are glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, we wish you a happy life.The Venice Raytour Hotel Shenzhen

10/10 Sangat Bagus

ho ming

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Xiaohui

Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

eunhwan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2019

8/10 Bagus

Christer

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan November 2019

10/10 Sangat Bagus

FSB

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast was a bit of a mess, we had to hurry because they wanted to set up the place for lunch and it was only 10 in the morning so a rush for us. Otherwise a very nice hotel.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Heidi pada tanggal 21 Nov 2019
Dear guest:thank you for having taken the time to comment, we are sorry that we have not given you a satisfactory stay. We will continue to improve . Convenient travel is one of the characteristics of the hotel, while providing each guest with a comfortable and beautiful stay is also our service tenet. Look forward to welcoming you back to The Venice Raytour Hotel Shenzhen.The Venice Raytour Hotel Shenzhen

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2019