116 Fuhua San Road, Futian District, Shenzhen, Guangdong
Ulasan
9,4
Sempurna
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 324 dari 432 ulasan" "
10 - Sangat Bagus
324
Penilaian 8 - Bagus. 83 dari 432 ulasan" "
8 - Bagus
83
Penilaian 6 - Cukup Baik. 10 dari 432 ulasan" "
6 - Cukup Baik
10
Penilaian 4 - Buruk. 7 dari 432 ulasan" "
4 - Buruk
7
Penilaian 2 - Sangat Buruk. 8 dari 432 ulasan" "
2 - Sangat Buruk
8
9,4/10
Kebersihan
9,6/10
Staf & layanan
9,4/10
Fasilitas
9,2/10
Kondisi & fasilitas properti
9,0/10
Ramah lingkungan
Ulasan
8/10 Bagus
Ho Yeung
Bepergian bersama keluarga
21 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
如能改善自助早餐的食物味道則更佳。
Ho Yeung
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
Hiroto
Traveler bisnis
15 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was told that the room that I had booked was taken but I was given an upper grade room with the same price so it turned out to be just fine.
Hiroto
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
Priscilla
Bepergian bersama teman
10 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Hotels in Shenzhen are not really rated at the same level, in terms of stars, as those in many other metropolitan areas. 5-star ratings here seem to be more like 4-star elsewhere. This Ritz had great service but the room itself is not that well maintained.
My biggest gripe is the ventilation in my room (which was upgraded for free to the executive level) was poor. When I entered into the room there was a musty smell. The room was on the warm side throughout the night even though I cranked temperature down to 19C.
Very spacious room and bedroom.
I got the room on Expedia for a good price so overall it was a good stay. Just don’t expect your typical Ritz I guess.
Priscilla
Menginap 1 malam pada bulan Mei 2024
10/10 Sangat Bagus
brad, San Francisco
Bepergian dalam rombongan
30 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service
brad
Menginap 2 malam pada bulan April 2024
10/10 Sangat Bagus
Gijsbert
Traveler bisnis
29 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Prima hotel, hoewel niet meer splinternieuw. Goede bedden en uitstekend ontbijt, tikje té formeel qua algehele sfeer
Gijsbert
Menginap 1 malam pada bulan April 2024
8/10 Bagus
Ka Wing Carrie
31 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ka Wing Carrie
Menginap 1 malam pada bulan Maret 2024
8/10 Bagus
Stephen
1 Mar 2024
Disukai: Kebersihan, staf & layanan
Great service, property and facilities a bit dated.
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loistava!
Varattiin hotelli nimenomaan uima-altaan takia, no tietysti se oli juuri silloin remontissa kun yövyimme hotellissa. Siisti hotelli, loistava palvelu, kiva tunnelmallinen aulabaari jossa livejazzia joka ilta. Aamiainen runsas ja monipuolinen. Hiljainen. Hyvä sänky ja upea näkymä kaupungin siluettiin ylhäältä.
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Great lobby, helpful staff, but dated rooms.
Excellent customer services, however it’s a shame that the room had a couple of issues. Squeaky bathroom door, faulty TV remote control, the room was dated and the furnitures have seen better days. It would be okay if we were staying at a 3 or 4* hotel but given it was Ritz Carlton, it had really failed to meet our expectations.
We got an upgrade to the club floor for the premier corner room which we booked was not available even at 5pm. It’s a lovely hotel in good location but the facilities is a bit dated and not maintained properly. Restaurant is not big enough for an upscale hotel like this. It cannot accommodate all the guests who came down for breakfast. We had to wait about 15 minutes before we could get a table. Staff are friendly and helpful.
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 8 Des 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 8 Des 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 8 Des 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
10/10 Sangat Bagus
John
Bepergian bersama keluarga
21 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working.
John
Menginap 2 malam pada bulan November 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 8 Des 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
2/10 Sangat Buruk
YAN LUN ALAN
Bepergian bersama teman
2 Nov 2023
Tidak Disukai: Staf & layanan, fasilitas
The package includes lunch and dinner, it provides lounge access instead with snacks and desserts. It’s tricky and I feel cheated. The blame falls on both Expedia and Ritz Carlton.
YAN LUN ALAN
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you very much for sharing your experience with us. Please accept my most sincere apologies for the shortfalls you encountered. We are committed to provide unique and comfortable experience for every Ritz-Carlton guests. All Ladies and Gentlemen are looking forward to welcoming you back to experience a true Ritz-Carlton stay.
10/10 Sangat Bagus
Yin Lai
28 Okt 2023
Yin Lai
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
10/10 Sangat Bagus
Cheuk Yee
22 Okt 2023
Cheuk Yee
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
10/10 Sangat Bagus
YiHui
10 Okt 2023
YiHui
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
10/10 Sangat Bagus
Monty, san francisco
Bepergian dalam rombongan
9 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wonderful staffs, nice spa, next to great eating shopping mall
Monty
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.
10/10 Sangat Bagus
Ping Wing
Bepergian bersama keluarga
8 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
房間好,早餐好,服務好!
Ping Wing
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.