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Ulasan untuk Leonardo Royal Edinburgh Haymarket

4 out of 5
Leonardo Royal Edinburgh Haymarket
1 Morrison Link, Midlothian, Edinburgh, Scotland

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 659 dari 1593 ulasan" "
Penilaian 8 - Bagus. 533 dari 1593 ulasan" "
Penilaian 6 - Cukup Baik. 261 dari 1593 ulasan" "
Penilaian 4 - Buruk. 96 dari 1593 ulasan" "
Penilaian 2 - Sangat Buruk. 44 dari 1593 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

8,0/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Alberto, vero beach

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This hotel was very much average at best compared to how excellent it seemed online prior to booking. Disappointed. Very close to the Trama nd Bus station to quickly get toad from airport.
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Maya

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The front desk manager Liam was clearly committed to customer service excellence. He was a gem! I was stunned by the condition of this hotel and the size of the “spacious” rooms (per the website description) of this “4 star” hotel. The second floor hallway carpet was abominable. It was filthy and tattered. There was only one elevator working during our stay. We ordered room service one night and they were out of virtually everything on the menu including water. We were delivered a ham sandwich 2 hours later and the sandwich had no ham, it was just cold cheese on dry bread, and I was later charged 18 pounds for this sandwich. This hotel is fantastically located nearby tourist attractions and lovely restaurants and shopping so if convenience is most important in your hotel choice, you’ll be happy.
Menginap 3 malam pada bulan Mei 2024

4/10 Buruk

Rigoberto

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas
En ningun dia nos arreglaron la habitacion, ni limpiatron el baño y no cambiaron toallas, nos quejamos pero no les importo
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Philip

Bepergian bersama teman
Disukai: Staf & layanan
Corridor to rooms needed a refurbishment. Bathroom let the room down. No Plug in sink, no hand wash next to sink. Two shampoos in shower, no body wash. Bed covers not sufficient. Too short. When you turned over the covers came off your body.
Menginap 7 malam pada bulan Mei 2024

8/10 Bagus

Klaus

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Die Nähe zu Old Town und New Town, man kann alles zu Fuß erreichen, und man hat eine gute Anbindung. Weil es in der Nähe von Haymarket Station ist.
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Michael

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
The staff were very friendly and helpful. The beds were clean and the room well maintained during our stay. So overall, the staff are excellent. The restaurant food was excellent too. The state of the hotel however was disappointing. Online, it looks like a rather new and chic hotel with an old world charm. However, the hallway carpets were dirty and stained beyond what I have ever seen at other hotels of this calibre. The bathtub and surrounding walls looked like they haven’t had a good hard scrub in a long time. While we were very happy with our stay, the hotel definitely needs some serious attention on these very visible areas.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

fernando

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Daniel-Receptionist pada tanggal 24 Mei 2024
Thank you for your positive review. We are glad that you enjoyed your stay with us and hope to welcome you back to the hotel in the future. Kind Regards

4/10 Buruk

Jessica

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Poor value for money, bedroom carpet was stained by what looked like bleach, bathroom smelt of mould and the water pressure in the shower was very poor.......also incredibly noisy with a building site directly across the road and very noisy bars in the vicinity very difficult to sleep a very disappointing stay
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Daniel-Receptionist pada tanggal 24 Mei 2024
We would like to apologise for the poor level of service as this is not the level that we provide and we have passed this on to the teams to have this improved on. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Sangat Bagus

Nicholas, College Station

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was very friendly and helpful.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Daniel-Receptionist pada tanggal 24 Mei 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed your stay and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Sangat Bagus

Rajeev

Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Daniel-Receptionist pada tanggal 24 Mei 2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

8/10 Bagus

TERESA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Just needs an update. For as much as it costs it could really use a renovation. Dirty hall carpets are not what you want to see when walking to your room the first time. Staff was excellent! Location is ok as long as you like to walk (we do).
Tanggapan dari Daniel-Receptionist pada tanggal 24 Mei 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotels location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location in Haymarket and fantastic staff and service!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Daniel-Receptionist pada tanggal 24 Mei 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotels location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

6/10 Cukup Baik

garnet

Bepergian dalam rombongan
Tidak Disukai: Fasilitas
large hotel with not enough staff to have rooms ready at check in amenities lacking
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Daniel- Receptionist pada tanggal 17 Mei 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 Sangat Bagus

Christine

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Claire at the reception desk was personable, professional and a great ambassador for this hotel. Bravo! The room was a good size, everything was steps away, the restaurant was lovely.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Daniel-Receptionist pada tanggal 17 Mei 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed your stay and liked the staff and how friendly they were. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

6/10 Cukup Baik

RACHANA

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Not a clean property, rooms were dirty. Overall very dull property
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Daniel- Receptionist pada tanggal 17 Mei 2024
We would like to apologise for the poor level of service as this is not the level that we provide and we have passed this on to the teams to have this improved on. We hope to welcome you back to the hotel in the future. Kind Regards,

8/10 Bagus

Louise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great thank you.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Daniel- Receptionist pada tanggal 17 Mei 2024
Thank you for your positive review. We are glad that you enjoyed your stay with us and hope to welcome you back to the hotel in the future. Kind Regards,

6/10 Cukup Baik

Sten Osvald, Olsvik

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Okay hotel. Nice breakfast. Nice a clean, but the Bath room should have been cleaned better during the stay.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Daniel- Receptionist pada tanggal 17 Mei 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga
Fantastic staff all around and great location near Haymarket!!!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Daniel- Receptionist pada tanggal 17 Mei 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotel's location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

8/10 Bagus

KAREN

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super friendly staff, convenient downtown location to sites and dining. Good breakfast. Only bad, the tub/shower had really tall sides and no safety bar to hold onto getting in and out.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 17 Mei 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

6/10 Cukup Baik

Kiran

Menginap 5 malam pada bulan Mei 2024

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga
Great staff and great location!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Daniel- Receptionist pada tanggal 17 Mei 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotel's location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

2/10 Sangat Buruk

Lynne

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Daniel-Receptionist pada tanggal 25 Mei 2024
We would like to apologise for the poor level of service as this is not the level that we provide and we have passed this on to the teams to have this improved on. We hope to welcome you back to the hotel in the future. Kind Regards,

6/10 Cukup Baik

Hector

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
It was okay.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 17 Mei 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

6/10 Cukup Baik

Yasmin

Bepergian bersama keluarga
Disukai: Fasilitas
Die Unterkunft liegt sehr gut- man kann die Innenstadt ganz einfach zu Fuß erreichen und hat viele Essensmöglichkeiten in der Nähe und ist auch direkt beim Stop "Haymarket" von wo aus man den Bus zum Flughafen nehmen kann. Das Hotel ist in Ordnung, etwas in die Jahre gekommen und nicht allzu sauber, aber es ist okay. Das Personal ist überwiegend nett, jedoch hatten wir auch 2 etwas unangenehme Situationen. Das Frühstück ist ausreichend. Im Großen und Ganzen hat alles gepasst, die Lage ist sehr gut und für ein City Hotel hat man alles was man braucht.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 3 Mei 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

8/10 Bagus

Nancy, chicago

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property was clean and rooms were spacious and comfortable. Beds were very comfortable although pillows were not (in my opinion, I realize this is subjective). Water pressure was good and hot in the shower but it was not easy getting in and out of the tub the way it was positioned in the room. The main negative for us was that it wasn't really in close walking distance to restaurants and entertainment. When we got back from touring each day and were too exhausted to go very far, we ended up eating 3 nights in the hotel because it was the line of least resistance. The restaurant was nice and reasonably priced, however. Overall a great find and the most reasonably priced for that immediate area.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 3 Mei 2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

8/10 Bagus

sarah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had to wait around 10mins for someone to come to reception to check in even although we had checked in online we still needed to collect the key. Room was lovely and clean but a bit dated. The shower only trickled. All In a lovely stay and did the job for a night. Beds were nice and comfy
Menginap 1 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 3 Mei 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

8/10 Bagus

Pranshu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property location is not appropriate.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 26 Apr 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 Sangat Bagus

Rebecca

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
N/A
Menginap 2 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 26 Apr 2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Sangat Bagus

chellappah

Menginap 2 malam pada bulan April 2024
Tanggapan dari Daniel-Receptionist pada tanggal 17 Mei 2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Sangat Bagus

Lawrence

Menginap 2 malam pada bulan April 2024
Tanggapan dari Daniel-Receptionist pada tanggal 17 Mei 2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Sangat Bagus

Terence

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We found the hotel to be conveniently situated for walking to the city.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 26 Apr 2024
Thank you for giving us a good score regarding your stay. We are delighted that you recently enjoyed your stay with us and liked the hotels location and how close it is to all the main attractions. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

10/10 Sangat Bagus

Kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fantastic stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 19 Apr 2024
We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Sangat Bagus

Bonnie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Nice property within walking distance of some great attractions. Very friendly and helpful staff, both at the front desk and restaurant. Great dinner and breakfast!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 20 Apr 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotels location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Sangat Bagus

Stephen

Bepergian bersama keluarga
Disukai: Staf & layanan
Staff helpful,rooms a little tired
Menginap 1 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 19 Apr 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed your stay and liked the staff and how friendly they were. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

8/10 Bagus

William

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 19 Apr 2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Sangat Bagus

Raven

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
An absolute gem to stay at :)
Menginap 4 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 19 Apr 2024
Dear guest, we are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

8/10 Bagus

Greg

Menginap 1 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 20 Apr 2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Sangat Bagus

Jose, Guayaquil

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Se puede caminar con facilidad al centro. Precio/beneficio excelente. El bufet de desayuno muy bueno.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 14 Apr 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the Breakfast and the hotel's location. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Sangat Bagus

Lynn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. Very friendly staff
Menginap 3 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 13 Apr 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotels location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

8/10 Bagus

Helen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 14 Apr 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

8/10 Bagus

Steven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It’s a little far from the center of things
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Daniel- Receptionist pada tanggal 12 Apr 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

10/10 Sangat Bagus

Tracey

Bepergian bersama keluarga
Great clean hotel. Friendly staff. Close enough to the centre.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 11 Apr 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotels location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Sangat Bagus

Jessica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely place
Menginap 1 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 9 Apr 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

6/10 Cukup Baik

William

Disukai: Staf & layanan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 10 Apr 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 Sangat Bagus

Emilia

Disukai: Kebersihan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 10 Apr 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

8/10 Bagus

Judith

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly professional service. Comfortable, spacious room. Handy location. Bathroom and corridors a little tired.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 9 Apr 2024
Thank you for giving us a good score regarding your stay. We are delighted that you recently enjoyed your stay with us and liked the hotels location and how close it is to all the main attractions. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

8/10 Bagus

Sarah, Pudsey

Menginap 2 malam pada bulan April 2024
Tanggapan dari Daniel- Receptionist pada tanggal 9 Apr 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

6/10 Cukup Baik

Monica

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Solo funciona un elevador, y el aseo muy mal ,
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Daniel- Receptionist pada tanggal 9 Apr 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 Sangat Bagus

Aleksey

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Beautiful hotel with a wonderful breakfast in a great location
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Daniel- Receptionist pada tanggal 9 Apr 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the Breakfast and the hotel's location. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

10/10 Sangat Bagus

Shari

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff were excellent.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Daniel- Receptionist pada tanggal 9 Apr 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed your stay and liked the staff and how friendly they were. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,