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Ulasan untuk Seven Hills Palace & Spa

Seven Hills Palace & Spa
Sultanahmet Mahallesi Kadi Cikmazi Sok., No 11 1 Fatih, Istanbul

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 264 dari 342 ulasan" "
Penilaian 8 - Bagus. 52 dari 342 ulasan" "
Penilaian 6 - Cukup Baik. 15 dari 342 ulasan" "
Penilaian 4 - Buruk. 9 dari 342 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 342 ulasan" "

9,8/10

Kebersihan

9,8/10

Staf & layanan

9,2/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Paul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great friendly staff so helpful. Excellent facilities within a small complex. Most historical sites within walking distance so convenient.
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari ali celik pada tanggal 15 Mei 2024
Dear Paul,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Arlen, Katy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari ali pada tanggal 11 Mei 2024
Dear Arlen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Arlen, Katy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was the most amazing in there being helpful for our group with our multiple tours to help us maximize our visit.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari ali pada tanggal 11 Mei 2024
Dear Arlen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Arlen, Katy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was the best possible to help with transportation and communication with our various tours. Amazing service for our group.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari ali pada tanggal 11 Mei 2024
Dear Arlen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Alexandra

Bepergian dalam rombongan
Great stay! Very accommodating!!
Menginap 3 malam pada bulan April 2024
Tanggapan dari ali celik pada tanggal 10 Mei 2024
Dear Alexandra,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Katherine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful and unique hotel with an insane pool and views of the Marmara sea and within 10 minute walking distance to all the attractions. The concierge and staff were lovely, they helped us to arrange a private tour and sunset Bosphorus yacht cruise. The breakfast was also a great value and fresh. Highly recommend!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari ali celik pada tanggal 10 Mei 2024
Dear Katherine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

YDANIA, maimi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
very nice place
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari ali pada tanggal 10 Mei 2024
Dear Ydaniia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bagus

Veena

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were always very helpful and considerate. Location was great. We could walk to all the tourist attractions in Sultanahmet. The only problem was the rooms in the annexe were noisy. We could hear noise from the adjacent rooms and the street.
Menginap 5 malam pada bulan April 2024
Tanggapan dari ali celik pada tanggal 4 Mei 2024
Dear Veena,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you and accomodate you in main building again very soon.Sincerely,

8/10 Bagus

Marina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location for very convenient Staff was excellent Breakfast could be better Room inside was great but outside looked at the dirty/old house
Menginap 2 malam pada bulan April 2024
Tanggapan dari ali celik pada tanggal 4 Mei 2024
Dear Marina,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you and accomodate you in main building again very soon.Sincerely,

8/10 Bagus

Aminah

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great, super clean and the staff was nice. The breakfast was great. The only con was the air conditioning was not controlled by us in the room & the hotel kept turning it off which was inconvenient when coming from outside and while we were sleeping.
Menginap 2 malam pada bulan April 2024
Tanggapan dari ali celik pada tanggal 27 Apr 2024
Dear Aminah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Cukup Baik

Benny

Disukai: Kebersihan
There was no working AC in the room. We were jet lagged after a 20 hour trip and sleeping in a hot box.
Menginap 3 malam pada bulan April 2024
Tanggapan dari ali pada tanggal 10 Mei 2024
Dear Benny,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Sangat Bagus

LIANG YI

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
晚班櫃台人員不大友善
Menginap 3 malam pada bulan April 2024
Tanggapan dari ali celik pada tanggal 26 Apr 2024
Dear Liang Yi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Sergey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari ali celik pada tanggal 15 Mei 2024
Dear Sergey,Thank you for the great score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Chirag

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very friendly and helpful. The overall stay was excellent.
Menginap 3 malam pada bulan April 2024
Tanggapan dari ali celik pada tanggal 23 Apr 2024
Dear Chirag,It's such a joy to read the positive and upbeat review of your recent stay with us. I can’t begin to tell you how pleased I am to read your comments. Our Guestrelation Team will be delighted when I share your feedback with them. Thank you again for taking the time to review us and we hope to welcome you back soon. Warm regards,

4/10 Buruk

Abdullah

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari ali celik pada tanggal 23 Apr 2024
Dear AbdullahThank you for taking the time to share your feedback. We offer complimentary room upgrades to Expedia and Hotels.com guests. We presented it in size. If you had notified us of your continued dissatisfaction before leaving the hotel, we would have tried harder to satisfy you with our facilities. As the Seven Hills Palace team, our priority is always guest satisfaction.

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful, well staffed, comfortable.
Menginap 2 malam pada bulan April 2024
Tanggapan dari ali celik pada tanggal 20 Apr 2024
Dear Mark,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Sumit

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is conveniently located at the center of tourist destinations and tram station. Certainly on the expensive side and breakfast options were ok and repeated every day - wish they had more intercontinental options. The staff was friendly as well.
Menginap 5 malam pada bulan April 2024
Tanggapan dari ali celik pada tanggal 17 Apr 2024
Dear Sumit,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Lorna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful and helpful staff really made our trip special. Rooms are spotless and the beds are comfortable. Great breakfast choices - the omelettes were great! Thank you all very much.
Menginap 4 malam pada bulan April 2024
Tanggapan dari ali celik pada tanggal 17 Apr 2024
Dear Lorna,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Christopher Stephen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari ali celik pada tanggal 4 Mei 2024
Dear Veena,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Vsevolod

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Truly exceptional service. Hotel took care about the transportation. We got upgraded room immediately after an arrival. Very good sauna and hammam always were available after we walked a lot around the city. Great location the historical part of the city in the walking distance.
Tanggapan dari Ali Celik pada tanggal 8 Apr 2024
Dear Vsevolod,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Monika

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfekte Lage, super schöne Unterkunft!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari ali celik pada tanggal 8 Apr 2024
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

10/10 Sangat Bagus

Martin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfect location and Service
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Ali Celik pada tanggal 1 Apr 2024
Dear Martin,thank you for your kind review and score about our hotel.we wish you accomodate you again.Best Regards

10/10 Sangat Bagus

Jill

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari ali celik pada tanggal 17 Apr 2024
Dear Jill,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Karen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast was wonderful. Concierge is hit or miss. Some are helpful some are not so
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ali Celik pada tanggal 27 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Malay

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a fantastic hotel to stay at, made all the more special by its staff. It is located by the water. The premium rooms are elegantly decked. The restaurant is one of the best in terms of both the food and views (in Summer). The staff is so pleasant and willing to help at all times. Overall, the hotel enriches your experience in Istanbul and is one of the best value you'll find in the city.
Tanggapan dari ali celik pada tanggal 26 Mar 2024
Dear Malay,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Sabiya

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel is really nice, really good at communication as well. WhatsApp messaged us a few days before to tell us about our check in. Staff are really nice and helpful, breakfast was really good. Amazing place, we hope to be back again.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari ali celik pada tanggal 26 Mar 2024
Dear Sabiya,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Gorby

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great value for the price, awesome staff and best thing was it was walkable to all best tourist spots.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari ali celik pada tanggal 25 Mar 2024
Dear Gorby,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Vijay

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari ali celik pada tanggal 10 Apr 2024
Dear Vijay,Thank you for the great Score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Sam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My wife and I stayed there for 16 days, and would stay there again. The Hotel is excellent, clean, and staff was exceptional. The breakfast buffet is awesome, specially the three people that are always there to greet you with a smile and serve you your tea, coffee, or orders from the kitchen. I am talking about Ms. Umut, Mr. Zuhre, and chef Celil. These three staff people, made their customer look forward to having breakfast every day. They are always greeting people with a wonderful smile, and always willing to help. The receptionists were just as courteous and helpful in so many ways. If I ever go back to Istanbul, this is the place I will stay. Keep up the good work, you made our visit very memorable. Sam & Nelly Massih
Menginap 10 malam pada bulan Maret 2024
Tanggapan dari ali celik pada tanggal 21 Mar 2024
Dear Guest,It's such a joy to read the positive and upbeat review of your recent stay with us. I can’t begin to tell you how pleased I am to read your comments. Our Guestrelation Team will be delighted when I share your feedback with them. Thank you again for taking the time to review us and we hope to welcome you back soon. Warm regards,

10/10 Sangat Bagus

Lucy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was quiet. The bed was very comfy. The reception staff were very helpful, especially Seckin who was extremely efficient.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari ali celik pada tanggal 19 Mar 2024
Dear Lucy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Elena

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved this place! The restaurant Vitale has excellent food. The rooms are spacious and clean. It's easy to drive in and out of being located on Kennedy Cadesi. I would stay here again. The Turkish Bath and the Sauna are great also. Friendly and professional staff.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ali Çelik pada tanggal 14 Apr 2024
Dear Elena,Thank you so much for your kind review and score. We are appreciated to you and we wish accommodate you again.Best regards

10/10 Sangat Bagus

Tamanno

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Me and my sister had an amazing time. We needed to relax and have a new kick start for the new year and this was a perfect paradise spot in front of Marmara. Amazing staff, clean rooms, excellent restaurant Vitale, amazing location, walking distance to most historic attractions, very quiet neihborhood, a perfect get away in Istanbul
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari ali celik pada tanggal 12 Mar 2024
Dear Tamanno,thank you for your comment and score about our hotel.we are happy to receive you feedback.we would like to accomodate you again.best regards

10/10 Sangat Bagus

Jess

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very beautiful and comforting place
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari ali celik pada tanggal 24 Feb 2024
Dear Jess,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Sally

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel in Istanbul exceeded all my expectations. Great staff, clean rooms, delicious breakfast, and perfect location. Highly recommended!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari ali celik pada tanggal 24 Feb 2024
Dear Sally,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Isbell De la

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El hotel es divino bello hermoso sólo me parece afuera un poco inseguro
Tanggapan dari ali celik pada tanggal 19 Feb 2024
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

10/10 Sangat Bagus

Isbell De la

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Me encantó el hotel muy lindo limpio y cómodo personal súper amable
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari ali celik pada tanggal 19 Feb 2024
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

10/10 Sangat Bagus

Meryem

Menginap 6 malam pada bulan Februari 2024
Tanggapan dari ali celik pada tanggal 21 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bagus

Zarah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Great location, easily accessible by walk to blue mosque, Hagia Sophia, grand bazaar, basicila cistern and metro
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari ali celik pada tanggal 15 Feb 2024
Dear Zarah,thank you for your kind review and score about or hotel.we wish you accomodate you again.best regards

10/10 Sangat Bagus

Roopali

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff here gets 5 stars for providing great service. The rooms are extremely spacious. Facility in itself is beautiful and so is the location. There is an onsite restaurant which was helpful as we landed pretty late and we were all hungry and eating at the restaurant worked for all of us. Right behind the hotel is Hagia Sophia and the Blue Mosque and a lot of other tourist attractions plus transportation. We decided to go to Ephesus impromptu and it was all arranged by the hotel staff. The sauna within the hotel is also excellent. Overall I highly recommend staying at this hotel.
Tanggapan dari Ali Çelik pada tanggal 11 Feb 2024
Dear Roopali,Thank you for kind review and score about our hotel we are really appreciated. We wish accommodate you again Warm regards

10/10 Sangat Bagus

Kadir Han

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mükemmel ve özel bir yer
Mükemmel ve özel bir yer
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

hysni

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best place to stay and very good staff excellent!!
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari ALI CELIK pada tanggal 5 Feb 2024
Dear Hysni,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Monica Lachman

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All great
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari ALI CELIK pada tanggal 1 Feb 2024
Dear Guest MonicaThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Hassan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super séjour personnel très sympathique.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari ALI CELIK pada tanggal 26 Jan 2024
Monsieur Hassan,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Sangat Bagus

Iryna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Unique and unforgettable
Beautiful place! Unique! One of a kind! Friendly and professional people working there! Upon check-in Ahmet showed me my room and the building with sauna area, he even made a coffee for me and brought it to my room in the evening! Unforgettable stay!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari ALI CELIK pada tanggal 26 Jan 2024
Dear IrynaThank you so much for these kind comments, it was a pleasure to read. I'm delighted that you had a wonderful stay with us and that our staff continue to go above and beyond to ensure you always have a memorable experience.Thank you once again and we look forward to seeing you on your next visit to Seven Hills Palace & Spa Sultanahmet.Warm regards,

10/10 Sangat Bagus

Zaheer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay!!!
Hotel was amazing!!! The location was great next to Hagia Sofia and the Blue Mosque!!! Breakfast had excellent variety!!! Hotel staff were very generous and friendly!!! Great place to stay in the heart of Istanbul!!! Would definitely come back for another stay!!!
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari ALI CELIK pada tanggal 18 Jan 2024
Dear Zaheer,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

6/10 Cukup Baik

Mark, NEW YORK

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
It was definitely not what I expected and what I thought I paid for based on the Expedia description and the photos. But I was completely pissed off with the $100 charge for a small shopping bag of laundry,
Menginap 9 malam pada bulan Januari 2024
Tanggapan dari ALI CELIK pada tanggal 18 Jan 2024
Dear Mark,Thank you for taking the time to share your feedback. We wish you had a better experience, but we learn from feedback like this and use it to improve. However, I would like to point out that we have a paid laundry and dry cleaning menu in all our rooms and that we do not have a laundry and dry cleaning department in our hotel, so we work with the best companies and dry cleaning services are provided. Yes, dry cleaning service is expensive and unfortunately the fees are not under our control. I wish you had reviewed the menus before using the service and given us your feedback at our hotel.Sincerely, know your feedback at the hotel.Sincerely,

10/10 Sangat Bagus

Mamoon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The location of the property is on the main road, very limited for cars to come as its quite hard. But walking distance to main top attractions, staff very friendly and helpful. Room was cleaned daily, was in good condition. Lovely bedding mirror and TV. Decent amount of items for breakfast buffet menu ( only downside was items wasn’t hot enough more on the warmish/cold side) Wifi was very good in the bedroom and downstairs had no issues. All in all very good hotel in a perfect location with excellent staff.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari ALI CELIK pada tanggal 18 Jan 2024
Dear Mamoon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

oltion, Aurora

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thank you to Erhan and Omer. I want to especially thank both of them as they provided beyond exceptional help; Mr. Erhan helped me so much with translation from English to Turkish as I had a problem with the taxi driver and I am beyond grateful for his help and hospitality. I will stay at this hotel again and recommend it to all my friends traveling to Turkey. Thank you!
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari ALI CELIK pada tanggal 18 Jan 2024
Dear Oltion,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bagus

Thuy Dung, Friedrichsdorf

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Das Hotel ist in einer guten Lage, Personal ist freundlich, Zimmer Ausstattung ist gut. Einziger Minuspunkte ist die Tür von der Badezimmer ist zu schwer die zu schieben. Sauberkeit ist top
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari ALI CELIK pada tanggal 18 Jan 2024
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

8/10 Bagus

Celeste

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari ALI CELIK pada tanggal 18 Jan 2024
Dear Celeste,Thank you for the great score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,