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Ulasan untuk Point A Kensington Olympia

3.5 out of 5
Point A Kensington Olympia
42-48 West Cromwell Road, London, England

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 442 dari 1007 ulasan" "
Penilaian 8 - Bagus. 318 dari 1007 ulasan" "
Penilaian 6 - Cukup Baik. 131 dari 1007 ulasan" "
Penilaian 4 - Buruk. 73 dari 1007 ulasan" "
Penilaian 2 - Sangat Buruk. 43 dari 1007 ulasan" "

8,2/10

Kebersihan

8,8/10

Staf & layanan

7,8/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Pinar

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alles in allem waren wir sehr zufrieden. Das Personal war sehr zuvorkommend und die Einrichtung sehr ansprechend. Das beste war die Lage und die Anbindung. Es gibt sehr viele Restaurants und Supermärkte in unmittelbarer Umgebung. Die Lage war auch sehr ruhig und schön. Man sollte Hausschuhe mitbringen und ggf. ein weiteres Handtuch, da es pro Person nur ein Badehandtuch gibt. Die Zimmer sind schon sehr klein, aber für einen Städtetrip ausreichend. Wer lange Zeit im Hotel bleiben möchte, für den ist dieses Hotel aber nichts.
Menginap 4 malam pada bulan Mei 2024

4/10 Buruk

Angelo, Padova

Bepergian dalam rombongan, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
no way
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Alessia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Die Zimmer waren zwar etwas klein aber völlig ausreichend. Es war sauber und das Personal war wirklich freundlich. Es hat uns an nichts gefehlt. Die U-Bahn Station ist etwa. 8-10min vom Hotel entfernt. Auf dem Weg kommt man an einigen Einkaufsmöglichkeiten vorbei.
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Frank

Tidak Disukai: Kebersihan
Das gebuchte Zimmer habe ich nicht bekommen Das Zimmer ist so klein wenn 2 Personen sich bewegen wollen muss der eine auf Bett das man durch kommt beim WC stößt man sich den Kopf beim Geschäft es waren nur 2 Handtücher vor Ort und man hört so was das Nachbarzimmer so treibt...
Menginap 3 malam pada bulan Mei 2024

4/10 Buruk

Larry

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
They dont clean the room but every three days. Thay dont empty the trash or pickup used towells. The room is 94 square feet. There is no closet . There is not sufficent space to hang garments . There is no table for engaging in business while on mobile or desk to sit a computer on. Not an enhoyable experience.
Menginap 3 malam pada bulan Mei 2024

8/10 Bagus

Divina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was nice but smaller than expected. There’s no big enough storage/wardrobe to have most of your stuff out of your luggage so just be mindful if you have a couple luggages. The location was great! It was a 7-8 minutes walk to the nearest metro station and from there it’s really easy to go to any touristic sites. Also the hotel is close to many restaurants, fast-food and a grocery store. The staff was amazing they were really sweet and welcoming and were always available. Last thing, the air conditioner wasn’t working properly it was always hot in our room especially at night. The couples of days I spend there, every night I woke up in the middle of the night to make sure that it was turned on because it was too hot in the room.
Menginap 6 malam pada bulan Mei 2024

6/10 Cukup Baik

Anke

Disukai: Staf & layanan
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Justine

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the place, the food, the staff! Everything was perfect! We had a problem with the sink in our room, we let them know and they got it fixed the second! They helped us when we needed! I recommend this hotel!
Menginap 8 malam pada bulan Mei 2024

10/10 Sangat Bagus

Charlotte Christin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super gelegen, im Umkreis sind drei Underground Stationen innerhalb von 6-10 Gehminuten erreichbar. Die Zimmer sind zwar nicht groß, aber für eine Städtereise durchaus ausreichend. Wir haben uns sehr wohl gefühlt. Das Frühstück war gut.
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Megan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
👍
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Chloe pada tanggal 13 Mei 2024
Dear Megan,Thank you for leaving us with a positive review. We hope to welcome you again in the future.Kind regards,Chloe

10/10 Sangat Bagus

Julia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Unheimlich freundliches und zuvorkommendes Personal. Beim Frühstück fehlte MIR vielleicht mal etwas Rührei oder was Herzhaftes, dafür war aber das Obst, Joghurt und Cerealien angeboten in kleinen Schälchen oder Gläschen richtig clever und gut!!
Menginap 4 malam pada bulan Mei 2024

8/10 Bagus

Ronny

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lekker overal dichtbij
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Chloe pada tanggal 13 Mei 2024
Dear Ronny,Thank you for taking the time to leave us a review. We are glad that it was close to everything and you found it in a convenient location.Kind regards,Chloe

8/10 Bagus

Barbara Lucie

Bepergian bersama teman
Disukai: Fasilitas
Good
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 9 Mei 2024
Dear Barbara Lucie, Thank you for your feedback. It's good to hear you had a satisfactory stay at Point A Kensington. We look forward to having you again.Kind regards,Front Desk

10/10 Sangat Bagus

Leslie, Fresh Meadows

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Joanna pada tanggal 10 Mei 2024
Dear Leslie, Thank you for taking the time to share your experience regarding your recent stay at Point A Kensington. Your feedback is precious to us as we strive to continually improve our services and offer our guests the best possible experience.We are thrilled to hear that you enjoyed your stay with us and look forward to welcoming you back soon.Kind regards,Joanna

10/10 Sangat Bagus

Gianni

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent breakfast though I recommend just paying instead of opting if you’re only there from a few days it is very clean and the area around is very clean with only a few seedy individuals as well as plenty of pubs to try also only a 10 minute walk to the tube
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari afiifa pada tanggal 6 Mei 2024
Dear Gianni,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our excellent breakfast. We appreciate your recommendation regarding payment options, and we'll certainly take that into consideration for future guests. It's wonderful to know that you found our hotel and the surrounding area clean and well-maintained, with plenty of local attractions to explore. We're glad you found our proximity to the tube convenient. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!Kind regards,Afiifa

8/10 Bagus

Ralf

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr schöne, moderne Unterkunft mit guter Frühstücksauswahl. Zentral gelegen. Nächste U-Bahn Station 10 min zu Fuss ist Earls Court. Die Zimmer sind wie bereits beschrieben etwas klein, für einen Stadttripp aber ausreichend und modern eingerichtet. Gereinigt wird jeden 3 Tag, wird aber vorher auch so kommuniziert. Sehr hilfsbereites Personal.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Sara pada tanggal 4 Mei 2024
Dear Ralf,Thank you for leaving your amazing feedback.We as a team are glad to hear you enjoyed your stay with us. Point A Kensington is located beside many of London's famous attractions and we are happy the location was perfect for your stay. Our modern compact cosy rooms are designed with everything needed for a successful stay.We hope to host you again!Kind regards,Sara

10/10 Sangat Bagus

Henrik

Bepergian bersama teman, Bepergian bersama keluarga
Value for money.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Sara pada tanggal 4 Mei 2024
Dear Henrik,Thank you for your review.We are glad to hear you were happy with the quality of our service in our modern, cozy, and compact rooms.We hope you choose us again.Best wishes,Sara

6/10 Cukup Baik

Nicole, Toronto

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari afiifa pada tanggal 6 Mei 2024
Thank you for your review.

8/10 Bagus

Michaela

Disukai: Kebersihan, staf & layanan
Sehr kleine Zimmer
Menginap 4 malam pada bulan April 2024
Tanggapan dari sara pada tanggal 4 Mei 2024
Dear Michaela,Our rooms are designed as cozy and compact with everything needed for a successful stay.It is unfortunate you thought otherwise.Best wishes,Sara

10/10 Sangat Bagus

Nicole Rosette

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a great stay at this property! The breakfast was super convenient and well done definitely a huge plus. Shea and Natalia were very helpful as well. The skylight room isn’t huge but it’s perfect for a solo traveler / couple. I will definitely be back when I’m in town as the location was perfect and I really enjoyed the affordability of this hotel.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari sara pada tanggal 4 Mei 2024
Dear Nicole,Thank you for your lovely review.We as a team are extremely happy to hear you enjoyed your stay with us and our team's friendliness and help helped better your stay.Our cozy compact rooms are designed with everything needed for a successful stay.We look forward to hosting you again!Best wishes,Sara

10/10 Sangat Bagus

Nurten

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very friendly and helpful. Rooms are small, but everything is clean and new.
Tanggapan dari sara pada tanggal 4 Mei 2024
Dear Nurten,Thank you for taking the time to leave us a review.Here at Point A Kensington we ensure our guests have the best stay with us and provide them with the best customer service. Our cozy compact rooms are designed with everything needed for a successful stay in London.Best wishes,Sara

10/10 Sangat Bagus

Marco, Brooklyn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The neighborhood is queit and calm. The staff is friendly and helpful.
Menginap 7 malam pada bulan April 2024
Tanggapan dari sara pada tanggal 4 Mei 2024
Dear Marco,Thank you for your review,We are happy to hear our staff helped better your stay, here at Point A Kensington we do our best as a team to ensure guests have the best possible experience with us.We are located close to many of London's famous attractions.Best wishes,Sara

8/10 Bagus

Brittany

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved the location. Nice and easy to get to from Earl's Court station. Lots of food around the area. Unique room, although a tad small but we got the room knowing that it would be and didn't actually have any complaints about it's size. I think the only complaint we have is the curtains, just not liking the style of them, but that is nothing to shoot the business down for. Had a lovely stay! Delicious breakfast, too!
Menginap 4 malam pada bulan April 2024
Tanggapan dari afiifa pada tanggal 6 Mei 2024
Dear Brittany,We're thrilled to hear that you had such a positive experience at our hotel! It's wonderful to know that you found our location convenient and enjoyed the abundance of dining options nearby. Our team takes great pride in providing unique accommodations, and we're delighted that you appreciated the character of your room, even if it was a bit cozy. And of course, we're so glad you found our breakfast delicious! We hope to welcome you back again soon for another fantastic stay. Thank you for choosing us!kind regards,Afiifa

8/10 Bagus

Karen

Bepergian bersama teman
We liked the side of the hotel we were on as it was quiet. It would have been good to have coffee and tea making in the room.
Menginap 1 malam pada bulan April 2024
Tanggapan dari afiifa pada tanggal 6 Mei 2024
Dear Karen,Thank you for your amazing review of our property. As for the tea-making facilities, our reception is open 24/7 with our hosts available to make coffee at whatever time.Kind regards,Afiifa

8/10 Bagus

Gavin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, close to large Tesco grocery store, earls court tube station (easy access to central London or Heathrow). Rooms are modern and renovated but small (typical for London). Wish they had a small fridge or access to fridge and microwave. Also complementary tea and coffee would be a nice touch. 9/10 will be back, excellent value!
Menginap 2 malam pada bulan April 2024
Tanggapan dari sara pada tanggal 28 Apr 2024
Dear Gavin,Thank you for your valuable feedback! We're delighted to hear that you enjoyed our great location near the Tesco grocery store and Earls Court tube station, providing easy access to central London and Heathrow. Your appreciation for our modern and renovated rooms is wonderful to hear, although we understand your desire for additional amenities like a small fridge and microwave. We'll definitely take your suggestions into consideration for future improvements.We're glad to know that you found our hotel to be excellent value, and we're thrilled that you're considering staying with us again. We look forward to welcoming you back for another great experience!Warm regardSara

10/10 Sangat Bagus

Kailyn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The BEST thing about this hotel is their staff. I arrived at the hotel early on a Thursday morning and the gentlemen working the front desk was extremely welcoming and friendly, he shortly was coming off his shift and the young lady was also very friendly and welcoming. I arrived earlier than my check in time and they made sure my bags were safe and that I was comfortable in their lobby awaiting for my room. The young women also working the breakfast station was very sweet. The next day I woke up late after breakfast hours and I inquired about getting a coffee… She had already cleaned and seemed like she was getting off her shift but she took the time to make me a coffee. All three of these employees are amazing and I very much hope they are appreciated. I could tell right away they work hard and they care about their job and the guests. Thank you to the 3 of you! The hotel was also very very clean and a great location. The tube is just down the street and I was able to get to any tourist attraction or shopping 15 min. I will definitely be booking again next time in London.
Menginap 2 malam pada bulan April 2024
Tanggapan dari sara pada tanggal 28 Apr 2024
Dear Kailyn,Thank you for your glowing review! We're thrilled to hear that our staff made such a positive impression on your stay. Providing excellent service and ensuring our guests feel welcome is our top priority. We're glad you found our hotel clean and in a great location. Your appreciation for our team members means a lot, and we'll make sure they know how valued they are. We look forward to welcoming you back on your next trip to London!Best regards,Sara

8/10 Bagus

Logan, Kensington

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice, clean property in a good location. Friendly staff and good breakfast. Just know going in that the double-twin room is really tight, especially the bathroom. No closet and you have to sit a little diagonal on the toilet.
Menginap 10 malam pada bulan April 2024
Tanggapan dari s pada tanggal 28 Apr 2024
Dear Logan,Thank you for your feedback! We're glad you enjoyed our clean property, good location, friendly staff, and breakfast. We apologize for any inconvenience caused by the tight space in the double-twin room and bathroom. Your comments are valuable to us, and we'll use them to improve. We hope to welcome you back in the future.Best regards,Sara

8/10 Bagus

Gladys

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good
Menginap 3 malam pada bulan April 2024
Tanggapan dari Front Desk pada tanggal 24 Apr 2024
Dear Gladys,Thank you for taking the time to share your review about your recent stay at Point A Kensington. It's great to hear that you had a good stay. We look forward to hosting you in the future. Kind regards,Front Desk

10/10 Sangat Bagus

Ilknur

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel had really nice and plenty breakfast. Loby was great, modern decorated. I liked breakfast area a lot too. Room was modern, a little small but still nice. It was clean, good lights. Bathroom was also a bit small but it was clean, modern and nicely done. I woul only recommend hotel to provide small hand towels instead of bigger ones. Also if they can serve free tea with snacks at the afternoon, it would be great. They provide hot water all day if you bring your own tea bags.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 23 Apr 2024
Dear Illknur, Thank you for your review! We're happy to hear you enjoyed the breakfast options, modern decor, and overall cleanliness of the room and bathroom. We appreciate your feedback on providing small hand towels and offering free tea with snacks in the afternoon. Your suggestions will help us improve our guest experience.We hope to welcome you back soon!Kind regards,Chloe

6/10 Cukup Baik

Erika

Tidak Disukai: Staf & layanan
The hotel was just okay! Very small rooms
Menginap 2 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 23 Apr 2024
Dear Erika,Thank you for leaving us a review. In regards to the rooms, they are advertised as cosy and compact hence the size.Aside from this we sincerely hope you enjoyed your stay!Kind regards,Chloe

8/10 Bagus

Debra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff are amazing! Challenge with the property for longer stays is that there is NO closet in the rooms, rather you have hooks on the walls which isn’t the best for any stay longer than 3 or 4 days. It’s impossible to stay organized in a room the size of a postage stamp.
Menginap 14 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 23 Apr 2024
Dear Debra,Thank you for your feedback! We're thrilled you found our staff amazing. We understand the lack of closet space can be challenging for longer stays, and we apologize for any inconvenience. . We appreciate your input and hope to welcome you back for a better experience!Kind regards,Chloe

8/10 Bagus

Vaishaliben

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was pretty clean and decent hotel close to subway and restaurants. Staff was nice and welcoming. The only thing was they didn’t provide cattle in the room so had to pay to get coffee or hot water. Overall pretty safe and comfortable stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 23 Apr 2024
Dear Vaishaliben,Thank you for your review! We're pleased you found our hotel clean, convenient, and welcoming. Your feedback will help us improve our amenities. We're glad you felt safe and comfortable during your stay. We hope to see you again soon!Kind regards,Chloe

8/10 Bagus

Sara Janina

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
-
Menginap 3 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 23 Apr 2024
Dear Sara,Thank you for leaving us with a good rating!Kind regards,Chloe

8/10 Bagus

Debra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was nice for the price, rooms are very small. We were under the reception area so could hear chairs moving most of night. Stuff was very friendly and helpful.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 23 Apr 2024
Dear Debra,Thank you for your feedback! We're glad you found the price reasonable and appreciated our friendly, helpful staff. We apologize for the noise disturbance from the reception area, however we hope to welcome you back soon for a more comfortable stay!Kind regards,Chloe

10/10 Sangat Bagus

Phil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 23 Apr 2024
Dear Phil,Thank you for leaving us a great rating!We hope to welcome you again in the future.Kind regards,Chloe

10/10 Sangat Bagus

Christoph Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nahe der U-Bahn Station East Court
Menginap 4 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 17 Apr 2024
Dear Christoph Michael,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed the convenient location of our hotel.We look forward to hopefully welcoming you again in the future.Kind regards,Chloe

10/10 Sangat Bagus

Ngofah

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Already answered in previous question.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 17 Apr 2024
Dear Ngofah,Thank you for leaving us a great review.We look forward to welcoming you again in the future.Kind regards,Chloe

6/10 Cukup Baik

PINKI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent Staff and cute cozy property
Menginap 4 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 17 Apr 2024
Hi Pinki,Thank you for leaving such a positive review! We are glad to hear that you had a great experience with our staff and enjoyed our property.We look forward to welcoming you back in the future at our hotel.Kind regards,Chloe

10/10 Sangat Bagus

Patrick

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We feel very fortunate that we booked this room! We had never been to London before, so completely lucked out. The only thing that we would have changed was the taxi from the train station. We could have easily gotten on the tube and saved $50. The place was new, clean, friendly. Thank you
Menginap 4 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 17 Apr 2024
Dear Patrick,Thank you for taking the time to leave us a review. We're glad that you had such a great stay with us out Point A and we satisfied your needs and you enjoyed your first time in London!We hope to welcome you back again in the future.Kind regards,Chloe

10/10 Sangat Bagus

Alina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Although the room was small, but it was convenient for the short stay. The staff is nice and comprehensive. The break is good! And the ladies serving it are very nice, especially Nadia. Thank you very much :)
Menginap 3 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 11 Apr 2024
Dear Alina,Thank you for leaving such a great review! We are glad to hear that you enjoyed your stay with us and had a great experience with our staff, especially Nadia. Customer satisfaction is important to us so we are glad your experience was satisfactory.We look forward to welcoming you again in the future.Kind regards,Chloe

10/10 Sangat Bagus

Christopher

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were pleasantly surprised at how nice the hotel was.Room was “cosy “, small but clean/comfortable bed/good ablutions. Breakfast was really good value for money.We liked the Point A a lot!Thanks
Menginap 4 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 11 Apr 2024
Dear Christopher,Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us and enjoyed the breakfast options! We hope to welcome you again soon. Kind regards,Chloe

8/10 Bagus

Philipp Gerschon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice little hotel close to Earls Court. A little disappointing to find a long blond hair on a pillow in the bed, but other than that clean. Staff very helpful and nice. A big tesco not far from the hotel was also a big plus.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 11 Apr 2024
Dear Philipp,Thank you for taking the time to leave us feedback. We are glad to hear that you enjoyed your stay with us at Point A. We apologise for the pillow and this will be passed onto the housekeeping team, but we are glad to hear that this didn't affect your entire stay.We look forward to hopefully welcoming you to our hotel again in the future.Kind regards,Chloe

8/10 Bagus

Rita

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Struttura carinissima,vicina ad una stazione e con diversi localini dove poter cenare,quartiere molto sicuro.Le camere sono nuove,piccoline ma aveva tutto il necessario,l unica cosa,le finestre non si possono aprire e la temperatura della camera non si poteva cambiare,veniva spenta,colazione perfetta per noi,ma solo dolce,con yogurt cereali frutta croissant,personale sempre sorridente e gentile
Menginap 2 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 10 Apr 2024
Dear Rita, Thank you for taking the time to leave us such great feedback. We are extremely happy to hear that you enjoyed your stay with us at Point A Hotel. We hope to welcome you again in the future!Kind regards,Chloe

8/10 Bagus

Dee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 11 Apr 2024
Dear Dee,Thank you for taking your time to leave a review. We look forward to having you stay with us again in the future.Kind regards,Chloe

8/10 Bagus

Horst

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Zentral Gelegen Unterkunft. Von der nahegelegenen U-Bahn Station sind fast alle Sehenswürdigkeiten und der Flughafen ohne Umsteigen zu erreichen. Das Hotel macht einen sauberen Eindruck das Frühstück war erstaunlich vielfältig und gesund. Bei der Zimmerwahl aufpassen: Es gibt Zimmer ohne Fenster !
Menginap 4 malam pada bulan April 2024
Tanggapan dari Chloe pada tanggal 10 Apr 2024
Dear Horst,Thank you for taking your time to leave us great feedback. We value your opinions and feedback! We are glad to hear that you enjoyed our convenient location and enjoyed the breakfast we had to offer.We look forward to having you again in the future.Kind regards,Chloe

6/10 Cukup Baik

Simon Sandager

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
We had mold in the bathroom and our room wasnt really clean. But atleast we could borrow an adapter and have a soft pillow
Menginap 4 malam pada bulan April 2024
Tanggapan dari Front desk pada tanggal 9 Apr 2024
Dear Thank you for sharing your experience with us. We apologize for the inconvenience. We take hygiene seriously and will address these issues promptly with our housekeeping team to ensure a more pleasant stay for our guests in the future. We're glad you found our adapter service helpful and enjoyed the comfort of our soft pillows. Your feedback is important to us, and we appreciate your understanding.Kind regards,Front desk

6/10 Cukup Baik

Anindya

Bepergian bersama teman
Tidak Disukai: Fasilitas
The room is extra tiny small and you can end up having back pain for not moving enough inside the room. They clean once in three days for environment concerns. I can understand that washing towel takes a lot of water which is environmental concern. But that doesn’t mean you will clean the rooms once in three days. Please don’t greenwash the climate issue
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Front desk pada tanggal 9 Apr 2024
Dear Anindya ,Thank you for your feedback. We apologize for any discomfort caused by the size of the room. We understand your concerns regarding cleaning frequency and its impact on the environment. While we aim to prioritize sustainability by cleaning rooms every three days, we acknowledge your point about maintaining guest comfort. Your insights are valuable, and we appreciate your understanding.Kind regards, Front desk

4/10 Buruk

Wilhelm

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The room was very very little.They clean up the room only every three days. By the breakfast the most things are all days the same.Something you can never find on the Buffets like for example ham or sausages.The bed was not big enough for to people.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 4 Apr 2024
Dear Wilhelm, Thank you for your honest review. We apologize for the inconvenience during your stay and that Point A Kensington did not meet your expectations.We hope to have the opportunity to host you again. Kind regards,Front Desk

8/10 Bagus

Asheem

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
its was a nice experience
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Chloe pada tanggal 4 Apr 2024
Dear Asheem,Thank you for leaving positive feedback, your feedback is important to us. We are happy to hear that you had a nice experience with us.We look forward to welcoming you again in the future.Kind regards,Chloe

10/10 Sangat Bagus

Aideen

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Chloe pada tanggal 23 Apr 2024
Dear Aideen,Thank you for leaving us a good rating! Hopefully we can welcome you again in the future.Kind regards,Chloe