Eksterior

Ulasan untuk DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

4.5 out of 5
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
No.3109 Qianhai Road, Nanshan District, Shenzhen, Guangdong

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 40 dari 67 ulasan" "
Penilaian 8 - Bagus. 22 dari 67 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 67 ulasan" "
Penilaian 4 - Buruk. 1 dari 67 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 67 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

8,4/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Wai Ching

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
房間很大 很舒服整潔 有大冰箱及洗衣乾衣機 帶小朋友入住十分方便 有泳池及按摩池 人不多 很好 下次⼀定會再入住
Menginap 2 malam pada bulan April 2024
Tanggapan dari Joye Zhang pada tanggal 6 Mei 2024
尊敬的賓客,您好!感謝您選擇下榻深圳南山希爾頓逸林酒店及公寓並抽出寶貴的時間對酒店給予評價。很高興您在酒店度過一段愉悅的時光,並對我們的酒店設施和衛生感到滿意!如您所說,酒店豪華房及以上房型均配備有開放式廚房、家居式冰箱及洗衣烘幹一體機等設施設備。期待您在不久的將來再次入住深圳南山希爾頓逸林酒店及公寓。

10/10 Sangat Bagus

Ka Yin

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Be there for a few times already. Quite convenient if you want visit 南頭古城 and 寶安區 area.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Joye Zhang pada tanggal 30 Apr 2024
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

Hui Wong

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The swimming pool
Menginap 9 malam pada bulan April 2024
Tanggapan dari Joye Zhang pada tanggal 23 Apr 2024
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our facilities. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

Fat

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Joye Zhang pada tanggal 7 Mei 2024
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

Carol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Joye Zhang pada tanggal 8 Apr 2024
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

Hui Wong

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The swimming pool
Menginap 17 malam pada bulan Maret 2024
Tanggapan dari Joye Zhang pada tanggal 28 Mar 2024
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

Chi Yun

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Joye Zhang pada tanggal 18 Feb 2024
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

8/10 Bagus

YU YEUNG

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Joye Zhang pada tanggal 18 Feb 2024
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

8/10 Bagus

Connie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
早餐安排差
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Joye Zhang pada tanggal 18 Feb 2024
尊敬的宾客,您好!感谢您选择深圳南山希尔顿逸林酒店及公寓并抽出宝贵的时间对酒店给予评价。我们重视每一位宾客的意见和建议,希望您与我们分享更多的入住体验。我们真诚地期待您在不久的将来可以在再次回到深圳南山希尔顿逸林酒店及公寓,并拥有全新美好的体验。

8/10 Bagus

Yiu Wah Tony

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
早餐变化不多,连鮮果汁都没,房间有塵蟎,很癢。
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Joye Zhang pada tanggal 30 Jan 2024
尊敬的宾客,您好!感谢您选择下榻深圳南山希尔顿逸林酒店及公寓并抽出宝贵的时间对酒店给予评价。对于您在我们酒店的经历,我们由衷感到抱歉。您的满意是我们不懈的追求,对您提出的宝贵建议,我们已提交餐饮部,未来将会更加多元化,满足宾客的不同需求,如有个性化需求,也可致电我们反馈,我们尽最大努力做到让您满意。同时,宾客的健康与安全对我们来说一直都很重要,也一直是我们酒店日常工作的关注焦点。我们很感激您让我们意识到这一问题,并且正在努力确保问题得以解决。再次感谢您的时间和反馈,我们期待您将很快再次回来!祝您工作顺利,生活愉快!

6/10 Cukup Baik

Chak On Alex

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
非常好的酒店! 但是有待改善!
整體酒店房間潔淨非常好! 房間很大! 設施新! 但是最大問題, check in 時房間沒有準備好! 早餐衛生程度比較差 , 餐廳服務比較緩慢, 有待改善!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Joye Zhang pada tanggal 30 Jan 2024
尊敬的賓客,您好!感謝您選擇下榻深圳南山希爾頓逸林酒店及公寓並抽出寶貴的時間對酒店給予評價。未能給您帶來滿意的住宿體驗,我們深表歉意!由於近日入住率較高,您所反饋的問題酒店管理層及相關部門非常重視,我們會加強對客房的關註,排查隱患,避免此類事件的再次發生。對於您提出的餐廳服務不及時的問題,我們會及時改進。您的支持是我們進步的動力,酒店全體員工非常歡迎您再次入住,我們希望可以讓您體驗酒店「細致入微,體貼入心」的服務,對我們有全新的,更好的認識。再次向您真誠致歉,祝您身體健康,萬事如意!

10/10 Sangat Bagus

HOU TAK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Joye Zhang pada tanggal 23 Jan 2024
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

Jae Hyung

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Joye Zhang pada tanggal 15 Jan 2024
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

8/10 Bagus

Masuda

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel facilities were in good condition and the staffs also good. The room has a kitchen and washer/dryer, so it's good for people staying for a long time. After exiting the hotel, turn right and you will find KFC in the building beyond the overpass.(about 10min by walk) And there is stairs near KFC that go down to the basement. There is a supermarket in the basement.
Menginap 13 malam pada bulan Desember 2023
Tanggapan dari Joye Zhang pada tanggal 10 Jan 2024
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Condition is good, neat and tidy, a warm welcome with a nice warm cookie. Great that the room has laundry and pantry facilities.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Joye Zhang pada tanggal 9 Jan 2024
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

PUI WA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
鄰近荷蘭花卉公園,環境優美寧靜。
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Joye Zhang pada tanggal 8 Jan 2024
尊敬的宾客,您好!感谢您选择下榻深圳南山希尔顿逸林酒店及公寓并抽出宝贵的时间对酒店给予评价。很高兴您在酒店度过一段愉悦的时光,并对我们环境和位置感到满意!如您所说,酒店地理位置优越,周边环境宜人,是休闲出游下榻的优质之选。期待您在不久的将来再次入住深圳南山希尔顿逸林酒店及公寓。

10/10 Sangat Bagus

Ka Yin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Joye Zhang pada tanggal 8 Jan 2024
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Joye Zhang pada tanggal 2 Jan 2024
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

8/10 Bagus

Walter

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Joye Zhang pada tanggal 26 Des 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

8/10 Bagus

Wa yun

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Joye Zhang pada tanggal 19 Des 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

Yuen Yee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Joye Zhang pada tanggal 11 Des 2023
Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences and appreciate your recognition of our service. We hope to have the pleasure of welcoming you back soon.

10/10 Sangat Bagus

Alp

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely stay, better gym
Everything is ok except the gym. It's clean, neat, lovely Precor treadmills too but, so many machines are missing. Nothing for legs or chest/back press too. Spaces are enough to add
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Joye Zhang pada tanggal 8 Des 2023
Dear Guest, Thank you for having taken a moment to share your experience with us. We appreciate your feedback on our hotel and we shall continue to strive to even further improve our services and attentions to our customers. We have received your comments, and we shared them to relevant departments and our managers for improvement. We look forward to an opportunity of welcoming you back to the DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

8/10 Bagus

Yiu Wah Tony

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Joye Zhang pada tanggal 5 Des 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

8/10 Bagus

UNION

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Joye Zhang pada tanggal 10 Nov 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

8/10 Bagus

SangMin

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
First of all, First of all, it is too far from the Metro station to use the subway, so I had to walk about 25 minutes to get to the nearest station (Daxin stn.- Line 1).
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Joye Zhang pada tanggal 2 Nov 2023
Dear Guest,Thank you for taking the time to share your experience with us. We appreciate your thoughtful comments, although we regret to hear that your experience was not perfect. We apologize for the inconvenience caused by the hotel's distance from the metro station. We understand that this may have made your travel less convenient, and we will further consider how to improve this issue. Additionally, we will provide more accurate transportation information on the hotel's promotional materials and website to help guests make better choices.Thank you again for your detailed comments, which will assist us in our efforts to continually improve and provide a comfortable and enjoyable experience for our guests. We look forward to the opportunity to welcome you back to the DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

Pui yan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Joye Zhang pada tanggal 31 Okt 2023
Dear Guest, Thank you for having taken a moment to share your experience with us. We are thrilled to learn that you have enjoyed your stay with us. We appreciate that you recognize our service. Meanwhile, we look forward to an opportunity of welcoming you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

4/10 Buruk

khaled Nabil

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The English communication skills of the staff was very poor and some could not even speak in English. The room service and menus where all on WeChat in Chinese. It’s strange considering it’s a well known western chain
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Joye Zhang pada tanggal 26 Okt 2023
Dear Guest, Thank you for having taken a moment to share your experience with us. We appreciate your thoughtful comments, however we regret that your experience was not a perfect one. We have received your comments, and we shared them to relevant departments and our managers for improvement. We look forward to an opportunity of welcoming you back to the DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

8/10 Bagus

Tsz Kwan cassandra

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti
酒店隔音好好,出電梯有陣清香味到好舒服,見過評語說過酒店的枕頭有強勁的頭油味,本來想這問題可能只係不常見個案,怎料我的房間枕頭一樣,只是坐在床上已經聞到強勁的千年頭油味,無法接受之下要求酒店更換。
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Joye Zhang pada tanggal 20 Okt 2023
尊敬的宾客:感谢您选择下榻深圳南山希尔顿逸林酒店及公寓并抽出宝贵的时间对酒店给予评价。对于您在酒店入住期间的经历,我们深表遗憾。您的宝贵意见对我们非常重要,我们将不断加强员工服务意识及技能培训,提高对客服务质量及效率。我们真诚地期待您在不久的将来可以在再次回到深圳南山希尔顿逸林酒店及公寓,并拥有全新美好的入住体验。

10/10 Sangat Bagus

Chak On Alex

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
五星級的享受
非常乾淨!非常大! 環境舒適!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Joye Zhang pada tanggal 20 Okt 2023
尊敬的宾客,您好!感谢您选择下榻深圳南山希尔顿逸林酒店及公寓并抽出宝贵的时间对酒店给予评价。很高兴您在酒店度过一段愉悦的时光,并对我们的卫生和设施感到满意。期待您在不久的将来再次下榻深圳南山希尔顿逸林酒店及公寓。

10/10 Sangat Bagus

Ho

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Joye Zhang pada tanggal 17 Okt 2023
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!

8/10 Bagus

Nam

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Joye Zhang pada tanggal 6 Nov 2023
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences. We are thrilled to hear that you had a positive experience with us, particularly in terms of our overall image and the excellent service provided by our team members. We will continue to make every effort to deliver high-quality services and look forward to welcoming you back in the near future!

10/10 Sangat Bagus

Hung Wa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Joye Zhang pada tanggal 8 Okt 2023
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!

10/10 Sangat Bagus

Dustin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice
Menginap 1 malam pada bulan September 2023
Tanggapan dari Joye Zhang pada tanggal 25 Sep 2023
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!

8/10 Bagus

Yiu Wah Tony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
房間大乾淨。但支裝水太少。雪櫃冇飲品。廁所冇任何用具。要同前臺說。
Menginap 1 malam pada bulan September 2023
Tanggapan dari Joye Zhang pada tanggal 25 Sep 2023
尊敬的宾客,感谢您选择深圳南山希尔顿逸林酒店及公寓,并在百忙之中与我们分享您的入住体验。对于您在入住期间的不完美体验,我们深表抱歉。针对您提到客房内没有备品的问题,依据相关条例本市旅游住宿业将不再主动提供牙刷、梳子、浴擦、剃须刀、指甲锉、鞋擦这些一次性日用品。如您在下次入住期间有任何需要帮助的,请致电酒店关爱服务热线,我们会竭尽全力为您提供服务。我们真诚地期待您在不久的将来可以在再次回到深圳南山希尔顿逸林酒店及公寓,并拥有全新美好的入住体验。

10/10 Sangat Bagus

Jaegyun

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
가격 위치 시설 서비스 종합 9.2
Best place for biz trip 1. Washing machine 2. Location and everything is new bcuz built in 2021 3. Reasonable price and ppl working here very professional but 电梯比较忙
Menginap 1 malam pada bulan September 2023
Tanggapan dari Joye Zhang pada tanggal 25 Sep 2023
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!

8/10 Bagus

SIU HO

Menginap 1 malam pada bulan September 2023
Tanggapan dari Joye Zhang pada tanggal 18 Sep 2023
Dear Guest, Thank you for having taken a moment to share your experience with us. We are thrilled to learn that you have enjoyed your stay with us. We appreciate that you recognize our service. Meanwhile, we look forward to an opportunity of welcoming you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

Yuxiang

Disukai: Kebersihan
Tanggapan dari Joye Zhang pada tanggal 18 Sep 2023
Dear Guest, Thank you for having taken a moment to share your experience with us. We are thrilled to learn that you have enjoyed your stay with us. We appreciate that you recognize our service. Meanwhile, we look forward to an opportunity of welcoming you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

ming chak trevor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Joye Zhang pada tanggal 11 Sep 2023
Dear Guest, Thank you for having taken a moment to share your experience with us. We appreciate your thoughtful comments, however we regret that your experience was not a perfect one. Thank you again for your detailed comments which will help us in our quest to further improve and provide a comfortable and enjoyable experience to our guests. We look forward to an opportunity of welcoming you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

Guangjie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Will stay again!
Nice and clean hotel with new techs (small throngs like the curtain opens automatically when you open the door, facial recognition to open the side gate). Nice location. Friendly and helpful staff.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Joye Zhang pada tanggal 5 Sep 2023
Dear Guest, Thank you for having taken a moment to share your experience with us. We are thrilled to learn that you have enjoyed your stay with us. We appreciate your feedback on our hotel and we shall continue to strive to even further improve our services and attentions to our customers. We look forward to an opportunity of welcoming you back to the DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

8/10 Bagus

Hoi Yee Elizabeth Olivia

Bepergian dalam rombongan
Disukai: Fasilitas
It’s just the location is a bit far
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Joye Zhang pada tanggal 29 Agu 2023
Dear Guest, Thank you for having taken a moment to share your experience with us. We appreciate your thoughtful comments, however we regret that your experience was not a perfect one. Our hotel is in Nanshan District, next to Qianhai Flower Park and fifteen minutes from Shenzhen High-Tech Industrial Park. Our team members are willing to share all recommended surrounding information with you next time. Thank you again for your great patient and detailed comments which will help us in our quest to further improve and provide a comfortable and enjoyable experience to our guests. We look forward to an opportunity of welcoming you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

Virginia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sure win with this hotel
A lovely hotel right next to a flower market & park. The room was very comfy and the kids enjoyed the welcome cookie. The service was really good.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Joye Zhang pada tanggal 23 Agu 2023
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!

10/10 Sangat Bagus

Chun Yee Stella

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Joye Zhang pada tanggal 23 Agu 2023
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!

8/10 Bagus

Nai Cheung

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Joye Zhang pada tanggal 21 Agu 2023
Dear Guest, Thank you for having taken a moment to share your experience with us. We are thrilled to learn that you have enjoyed your stay with us. We appreciate that you recognize our service. Meanwhile, we look forward to an opportunity of welcoming you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

6/10 Cukup Baik

Chan so man

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Joye Zhang pada tanggal 14 Agu 2023
Dear Guest, Thank you for having taken a moment to share your experience with us. We are deeply sorry for failing to provide you with a satisfactory experience. We have received your comments and wish if it is possible that you could share more details with us. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Joye Zhang pada tanggal 11 Agu 2023
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!

8/10 Bagus

Angela

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Joye Zhang pada tanggal 1 Agu 2023
Dear Guest, Thank you for having taken a moment to share your experience with us. We are thrilled to learn that you have enjoyed your stay with us. We appreciate your feedback on our hotel and we shall continue to strive to even further improve our services and attentions to our customers. We look forward to an opportunity of welcoming you back to the DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

10/10 Sangat Bagus

Shui Ki

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Joye Zhang pada tanggal 1 Agu 2023
Dear Guest, Thank you for having taken a moment to share your experience with us. We are thrilled to learn that you have enjoyed your stay with us. We appreciate your recognition and feedback on our hotel and we shall continue to strive to even further improve our services and attentions to our customers. We look forward to welcoming you back to the DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

8/10 Bagus

Li kuo

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Daisy Wang pada tanggal 5 Jul 2023
Dear Guest, thank you for having taken a moment to grade us. We look forward to an opportunity of welcoming you back to the DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

8/10 Bagus

Gregory, Worcester

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This was a very good property to stay at well-maintained. Good staff my only small issue was very little English made it a little difficult for me, but the staff are wonderful people.
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Daisy Wang pada tanggal 15 Mei 2023
Dear Guest, Thank you for having taken a moment to share your experience with us. We are thrilled to learn that you have enjoyed your stay with us. We appreciate your feedback on our hotel, and we will continue our efforts to enhanceEnglish training for our staff and further improve our service and attention to our guests. We look forward to an opportunity of welcoming you back to the DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan April 2023
Tanggapan dari Daisy Wang pada tanggal 4 Mei 2023
Dear Guest, thank you for having taken a moment to grade us. We look forward to an opportunity of welcoming you back to the DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.