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"excellent location next to Suzhou center"

"Brilliant service as always! Everything was flawless! "

"The old town is not veichle assessible. We had a few big suitcases that are hard to handle on the stone walkways and bridges. So we called the hotel and they came to the outside of the old town and helped us pulled the luggages to the hotel. The hotel was renovated on an ancient house (it is stylish!) so it does not have an elevator. They also helped us carry them to the room which is on the second floor. When we leave, they helped with the the luggages again! "

"Overall services is not too bad, but not up to Fairmont standard. The hotel is on the lake side with good scenery, but not convenient if you don't drive."

"Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou "