Hotel dekat 5 Points West Shopping Center

"really enjoyed my stay at the hotel"

"The breakfast was amazing. The girl working the dining room was the most professional person we’ve had on a vacation. Walking distance to everything you need."

"From staff to the bar everything was great"

"Great place to stay."

"Staff was courteous and helpful. Nice location on the river. The room had these issues: AC rattled continuously making it hard to sleep Showed did not drain well, had standing water in after first use. Entry Door was swollen and hard to close or open."

"Excellent experience in every way 10/10"

"Artarshia was very friendly and very polite at check in. She has a wonderful personality that put a smile on my group face. The other staff was fantastic also and very helpful. They all deserve a honor for their great work ethics. At both hotels we cross paths with different employees everyone deserves five stars."

"The staff were all very nice. We had a very late check in and they were great. Room was clean, gym was nice and breakfast was good!"

"Great"

"Upon checking in, we found the hotel undergoing a co.plete renovation. Most of the main lobby closed off and the bar moved to the restaurant. The elevators were also being renovated and taken out of service 1 or 2 at a time out of the 3. I would have expected Expedia to have some type of construction notice when booking. I always stay at the Southbank when in Jacksonville, but this had to be the most disappointing visit EVER!!! Call the hotel beforehand to confirm status of renovation to avoid...

"The man working the front was super nice! Clean rooms. Great value for the price."

"The staff were very nice. The breakfast was really good. However, the bed had hair in it. I spoke with front desk and they changed sheets and pillow cases."

"The room was cleaned and staff were friendly!."

"Wonderful place, clean and well maintained"

"Yelling and partying heard throughout night. Night manager says coming from outside property. Other than that, it’s very clean felt safe "

"Room 163: the door does not lock. The toilet paper holder is dangling from the wall, which has small divots dug out of it. There is a bit of discoloration around the tub. The staff willingly gave us another room. Inside door latches/chains have been removed and painted over. The room interiors are dimly lit, with walls painted battleship gray except where they've been scarred or patched. Cleanliness is fine. The interior courtyard rooms are surprisingly quiet. Air conditioning works and is not...

"One room had a funny smell but overall great stay"

"Nice would stay again"