Resepsionis

Ulasan untuk Al Nakheel Hotel Apartments Abu Dhabi

3 out of 5
Al Nakheel Hotel Apartments Abu Dhabi
Muroor Street, Al Dhafrah, Opposite Al Falah Plaza, Abu Dhabi

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 20 dari 51 ulasan" "
Penilaian 8 - Bagus. 25 dari 51 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 51 ulasan" "
Penilaian 4 - Buruk. 1 dari 51 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 51 ulasan" "

8,4/10

Kebersihan

8,0/10

Staf & layanan

8,0/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Badr

Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

Hanif

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Syed Faizi

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It's clean, very cooperative and honest staff. Everyday cleaning of the room.
Menginap 4 malam pada bulan November 2023

8/10 Bagus

gyeongae

Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Ali

Disukai: Kenyamanan kamar
Menginap 2 malam pada bulan November 2021

10/10 Sangat Bagus

Denelyn

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan April 2021

8/10 Bagus

Shashi

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2020

8/10 Bagus

Mohammad

Disukai: Kebersihan, kenyamanan kamar
Menginap 20 malam pada bulan Maret 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel staffs are friendly. Location is good. Also convinient to restaraunts and supermarkets
Menginap 1 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas
Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Joselyn

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Oleksandr

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best value for money
Amazing experience from conditions of stay to the location and staff . Best value for money I’d found in Abu Dhabi .
Menginap 3 malam pada bulan November 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas
Menginap 12 malam pada bulan Oktober 2019

8/10 Bagus

Jude

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place.
Menginap 2 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 14 malam pada bulan Juli 2019

10/10 Sangat Bagus

Moheb

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
شقة رائعة
جيدة
Menginap 2 malam pada bulan Juni 2019

8/10 Bagus

Liam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Easy check-in. Very clean comfortable big apartment. Friendly staff. Walkable distances to Al Wahda Mall. Bus station and others. Luggage storage after check-out. Thumbs up from me!
Menginap 8 malam pada bulan Maret 2019

8/10 Bagus

Nancy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Close to lots of stores and restaurants.
Had a great 3 day stay. Very friendly and helpful staff. Nice large apartment. Parking was a bit of an issue but the bellhops gladly looked after that for us. Thank you!
Menginap 3 malam pada bulan Maret 2019

10/10 Sangat Bagus

Curzon

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Amazing but annoyed
The place was amazing for it's price, they had a 200dhs deposit, which was annoying. But it made up for it's stay and spacious rooms
Menginap 1 malam pada bulan Juli 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Older but great!
Although the front desk personnel wasn’t thoroughly professional; the suite is clean, tidy and very spacious. It a very old hotel, yet they’ve take the time to clean the amenities and keep every in working condition.
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Odessa Bonifacio pada tanggal 26 Jul 2018
I appreciate your feedback about our hotel. Will conduct more training to our Front desk team as we do take pride in catering to our guests' needs the best way we can.

10/10 Sangat Bagus

Patrice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Très belle surprise
Je ne m'attendais pas à loger dans un appartement spacieux, clair avec grande chambre, grand salon , cuisine américaine entièrement équipée, 2 TV..etc...Très agréablement surpris.
Menginap 3 malam pada bulan Januari 2018
Tanggapan dari Odessa Bonifacio pada tanggal 15 Mar 2018
Dearest Patrice, Thank you for taking time to share your feedback during your stay. We are happy to know that you enjoyed the spacious apartments. Looking forward to welcome you soon to your next visit in Al Nakheel Hotel Apartments

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2017

10/10 Sangat Bagus

VYACHESLAV

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 4 malam pada bulan November 2017

10/10 Sangat Bagus

Hala

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan November 2017

8/10 Bagus

PATRICK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
tres bien
tres bien
Menginap 4 malam pada bulan Oktober 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
It was ok knowing that it is a one star hotel.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfy
Hotel on good condition...service friendly and helpful ....parking is a major downer ---you have to circle the immediate area up to 30-40min's looking for parking close enough to hotel ...crazy ..otherise short stay was good

8/10 Bagus

Philip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ok
It's ok. No hassles.

10/10 Sangat Bagus

Ryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The place is wonderful. Staff are friendly and room are very neat and clean. Cheers!

10/10 Sangat Bagus

Farah

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotel bien placé et propres
Hôtel bien placés et appartements bien équipé et propre. Seul bémol la dame qui est à la réception en journée est désagréable aucun renseignements donner pour les excursions. C'est dommage.
Tanggapan dari General Manager pada tanggal 8 Mar 2017
Cher Farah, Nous espérons néanmoins que cela vous aidera dans vos recherches. J'étais extrêmement inquiet de lire vos commentaires sur le manque de la réceptionniste qui était incapable de vous guider avec votre arrangement d'excursion, et d'être grossier. Je vous prie de m'assurer que j'ai transmis vos remarques aux gestionnaires concernés pour obtenir l'attention nécessaire. Merci d'avoir reconnu l'appartement étant bien équipé et propre. Meilleures salutations, Yusufali chef de réception

8/10 Bagus

Mohamed

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari General Manager pada tanggal 8 Mar 2017
Dear Mohamed, Thank you for sharing your great feedback on Al Nakheel Hotel Apartments. we are looking forward to welcoming you back to your second home in Abu Dhabi. Regards Yusufali Front Office Manager

8/10 Bagus

Basel

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Tanggapan dari General Manager pada tanggal 8 Mar 2017
Dear Basel, Thank you for sharing your great feedback on Al Nakheel Hotel Apartments. We appreciate your highlights on the spacious room, fast check in and check out and the helpful staff. we are looking forward to welcoming you back to your second home in Abu Dhabi. Regards Yusufali Front Office Manager

8/10 Bagus

SILVIO

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Funcionários atenciosos e quartos espaçosos
Hotel com atendimento ótimo, quartos espaçosos e completos e localização boa; porem tivemos problemas com agua quente no chuveiro com o aquecedor do hotel ser insuficiente para atender todos os hospedes simultâneos.
Tanggapan dari General Manager pada tanggal 8 Mar 2017
Caro Silvio, Obrigado por tomar o tempo para publicar a sua opinião no Booking.com Eu estava extremamente preocupado em ler os seus comentários sobre a insuficiência de água quente no seu apartamento. Tenha a certeza de que passei suas observações para o engenheiro-chefe para a atenção necessária. Obrigado por reconhecer o excelente serviço e que você gostou da sua estadia. Cumprimentos, Yusufali Gerente principal do escritório

10/10 Sangat Bagus

Bilal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
middle of abudhabi
it`s amazing good place near to all thing
Tanggapan dari General Manager pada tanggal 1 Feb 2017
Dear Bilal, Dear Bilal, Thank you for your 5 star review on Hotels.com your highlight to the amazing good things which made your stay at Al Nakheel Hotel Apartments a memorable one is very much appreciated. Hope to see you soon Best Regards Yusufali Front Office Manager

10/10 Sangat Bagus

Bilal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari General Manager pada tanggal 1 Feb 2017
Dear Bilal, Thank you for the 5 star review on Hotels.com. This review will really motivate the our team which is very much appreciated. We are looking forward to welcoming you back to your second home in Doha. Best regards Yusufali Front Office Manager

4/10 Buruk

Donald

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would have been a cheap stay but with all the hidden fees, not a bargain at all. A too dirty towel fee, well that's a new one, but never again.
Tanggapan dari General Manager pada tanggal 1 Feb 2017
Dear Donald, Thank you for taking the time to post your review on Hotels.com. I was extremely concerned to read your comments and would like to clarify that you made your booking via Hotels.com and in the booking confirmation which is sent to your email clearly specifies the room chagres, and it also gives you the break down and Dhs. 15/- per night Municipality Room Fee to be paid at the Hotel, which is exactly the amount that has been charged on your Hotel invoice, also concerning the towel fee, which the Hotel provided you with fresh clean linen for your two nights stay and upon your check-out you were notified that the face towel was damaged and a fee was charged. Sorry for any inconvenience caused. We do hope to welcome you back soon. Best regards, Yusufali Front Office Manager

8/10 Bagus

Shravan

Disukai: Staf & layanan, kenyamanan kamar
Value for money
Good I am satisfied
Tanggapan dari General Manager pada tanggal 8 Jan 2017
Dear Shravan, Thank you for your rating on the Al Nakheel Hotel Apartments. Highlighting the your satisfaction motivates the team to serve our guests even better. Hope to see you soon. Best Regards

6/10 Cukup Baik

hani

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
فندق نظيف بدون خدمة افطار
ليس هناك افطار مجاني
Tanggapan dari General Manager pada tanggal 9 Jan 2017
عزيزي الضيف، شكرا لك على الوقت الذي يستغرقه لتبادل انطباعاتك بشأن إقامتك في النخيل للشقق الفندقية. ونحن نعلق أهمية كبيرة على راحة ورفاهية ضيوفنا، وأنا أقدر حقا كلماتك وذلك لأن ردك هو السبيل الوحيد الذي يمكننا من مراقبة وتحسين أدائنا. لقد قرأت بعناية تعليقاتكم وأعتذر حقا عن الازعاج نحن قد لقد تسبب لك. ونحن ما زلنا في مرحلة ما قبل الافتتاح وفي عملية فتح مطعم جديد قريبا. تطمئن على زيارتكم المقبلة يجب أن تكون لنا ونأمل حزم وجبة الإفطار. أنا أبحث بشغف للترحيب بكم مرة أخرى في المستقبل القريب. تحياتي الحارة،

8/10 Bagus

Saeed

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tanggapan dari General Manager pada tanggal 3 Jan 2017
Dear Saeed, Thank you for the star rating following your stay at Al Nakheel Hotel Apartments. I was delighted to read that you had an enjoyable experience. Once again, thank you for the kind recommendation and we look forward to welcoming you back in the near future. Best regards, Yusufali

10/10 Sangat Bagus

Nadia , Paris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
clean, very good location, welcoming staff
i was upgraded and got a huge one bedroom apt, clean, nice decoration, very good location and excellent staff BUT wifi is slow and the hotel needs to get plug adaptors cause there were none when i was there
Tanggapan dari Yusufali - Front Office Manager pada tanggal 15 Des 2016
Dear Nadia, Thank you for the five-star rating following your stay at Al Nakheel Hotel Apartments. I was delighted to read that you had an enjoyable experience, mentioning especially the kindness of the team, clean spacious apartment, decor and the location. However, as advertised on Expedia, we have Wi-Fi access in the entire building. Once again, thank you for the kind recommendation and we look forward to welcoming you back in the near future. Best regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Excellent value for money
i walked in the staff was friendly i checked in really late and all i wanted to do was take a shower and sleep i washed my hands and brushed my teeth before getting into the shower and realised the bathroom sink was leaking water i showered then called reception. They immediately sent the maintenance man a very pleasant young man who sorted out the problem. all i wanted to do was sleep but i had to wait for him to get done as they would not move me unless the problem was serious. thankfully it didnt take longer than twenty minutes to fix the leak and for house keeping to clean up. the kitchen and lunge and dinning area is spotlessly clean so is the room it was just the bathroom that disappointed me, all in all excellent value for money.
Tanggapan dari General Manager pada tanggal 15 Des 2016
Dear Guest, Thank you for taking the time to share your review on Hotels.com. I was extremely concerned to read your comments and do apologize for the inconvenience caused. However, had I know the details of your reservation could have been in a better position to understand and investigate the matter of concern. I was delighted to read that you had an enjoyable experience, mentioning especially the kindness of the team and the Kitchen, lounge and the dining area and its cleanliness. We hope to welcoming you back in the near future. Best regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel tranquillo ottima camera personale efficiente cuscini favolosi camera silenziosa l'unica cosa bisogna ricordarsi di pigiare il pulsante per accendere attivare l'acqua calda altrimenti ti fai la doccia fredda
Tanggapan dari Yusufali - Front Office Manager pada tanggal 15 Des 2016
Dear Guest, Thank you for taking the time to share your review on Expedia. I was extremely concerned to read your comments and do apologize for the inconvenience caused. However, kindly note that all electronic appliances and switches are marked as per safety standards and instructions in the apartments. We hope to welcoming you back in the near future. Best regards,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari General Manager pada tanggal 8 Des 2016
Dear Guest, Thank you for the five-star rating following your stay at Al Nakheel Hotel Apartments. I was delighted to read that you had an enjoyable experience. Once again, thank you for the kind recommendation and we look forward to welcoming you back in the near future. Best regards, Yusufali Front Office Manager

10/10 Sangat Bagus

bharath, Kansas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very well maintained and spacious apartment rooms
Room has all the amenities. Has laundry facilities in the room itself. Opposite the apartment, there are subway,Burger King, Indian restaurants. Would definitely recommend.
Tanggapan dari Yusufali - Front Office Manager pada tanggal 8 Des 2016
Dear Guest, Thank you for the five-star rating following your stay at Al Nakheel Hotel Apartments. I was delighted to read that you had an enjoyable experience, mentioning especially the amenities, the location and recommend. Once again, thank you for the kind recommendation and we look forward to welcoming you back in the near future. Best regards, Yusufali Front Office Manager

6/10 Cukup Baik

Irfan, UAE

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
Average hotel. Water blockage/logging in wash room
Though paid all fees via Expedia . While check in receptionist asked to pay 15 Dhms for Muncipality. Along with 15 dhms she took advance deposit 200 dhms against minibar. While check out she took 45 dhms for muncipality. Previously she said only 15 dhms to be paid extra over all. While check out she gave excuse that she forgot that I was staying for 3 nights.
Tanggapan dari Yusufali - Front Office Manager pada tanggal 27 Nov 2016
Dear Irfan, Thank you for taking the time to share your review on Expedia. I was extremely concerned to read your comments and do apologise for the inconvenience caused. However, at the bootom of the reservation confirmation of Expedia/Hotels.com you will find the following mentioned:- You'll be asked to pay the following charges at the property: Tourism fee: AED 15 per person, per night. Deposit of AED 200/- is taken for the purpose of granting credit facilities within the Hotel such as Laundry, Telephone, minibar etc. so that when services availed you do not have to pay cash. We hope to welcoming you back in the near future. Best regards, Yusufali Front Office Manager

8/10 Bagus

Benjamin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
convenient and clean hotel
Comfortable and clean
Tanggapan dari General Manager pada tanggal 26 Okt 2016
Dear guest, Thank you for sharing your great experience at Al Nakheel Hotel Apartments, in particular the location and Cleanliness of the Hotel. We are looking forward to welcoming you back to your second home in Abu Dhabi.

8/10 Bagus

Benjamin

Disukai: Kebersihan, kenyamanan kamar
Convenient and clean
Good condition, relaxing - ideal for a getway
Tanggapan dari General Manager pada tanggal 26 Okt 2016
Dear guest, Thank you for sharing your great experience at Al Nakheel Hotel Apartments, in particular the convenient and the cleanliness. We are looking forward to welcoming you back to your second home in Abu Dhabi.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari General Manager pada tanggal 26 Okt 2016
Dear guest, Thank you for sharing your experience at Al Nakheel Hotel Apartments, Abu Dhabi. We are looking forward to welcoming you back to your second home in Abu Dhabi.

10/10 Sangat Bagus

Charles, Jackson, Wyoming

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel close to Mall.
The rooms are very big . The kitchen is quite nice. The hotel staff is excellent. Overall a good place to stay.
Tanggapan dari Yusuf pada tanggal 26 Okt 2016
Dear Charles, Thank you for taking the time to share your five-star personal review following your stay at Al Nakheel Hotel Apartments. I was pleased to read that you had a great experience during your stay with us. Thank you for acknowledging in particular the Staff, the Kitchen and the room. Please rest assured that I have passed on your kind comments to our employees of the friendly service, which was extended to you during your stay. Thank you once again for your excellent review on Expedia and we look forward to welcoming you back soon. Best regards, Yusufali For Hotel Manager