Hotel Keluarga di Ada

"Clean, friendly reception & good location if you are going Ada. Great looking hotel with functional downsides. The flooring, doors & lobby area restaurant are quite loud unfortunately. Seemed to be no soundproofing between rooms. Earplugs may be helpful. Only slow EV chargers so pack your patience & plan accordingly for those who need that."

"The sheets were dirty and the towels were too. We had to ask for new ones. The staff was okay."

"Upon arriving I quickly noticed it did not look the same as it did online. No shower curtain , no soap , shower fixtures were hanging off and connected door had damage at the bottom as if someone had kicked it in . The front desk guy was nice and assured me all of this would be addressed as I was staying 2 nights . It was not and I left at 8 pm the second night and went home . Never booking again."

"Room I was given was on the first floor, I had requested second floor so that was rearranged immediately, great! However, that room wasn't cleaned well and smelled bad so I was quickly given another room which was better. Fridge wasn't great, took days to just cool some bottled water and "freezer" compartment was overflowing with frost. After 3 days I hadn't gotten any fresh towels and only had my wastebaskets emptied once so I complained to front desk. I was told they were short-staffed and...