Hotel Oxford Suites di Adams

"My son and I pulled into parking lot about 4 pm - I thought the place had closed down. We only saw two other cars in lot. Homeless people at corner of parking lot and at corner of street. Super depressing and we don’t feel safe so we left and never checked in. Called Expedia to inquire about a refund. They called Oxford manger who said “no” because we never checked in. Correct! At last Expedia worked with us but hotel did nothing. Would not recommend! "