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Ulasan untuk Hyatt Regency Addis Ababa

5 out of 5
Hyatt Regency Addis Ababa
Meskel Square, Addis Ababa

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 37 dari 57 ulasan" "
Penilaian 8 - Bagus. 14 dari 57 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 57 ulasan" "
Penilaian 4 - Buruk. 1 dari 57 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 57 ulasan" "

9,6/10

Kebersihan

9,0/10

Staf & layanan

8,6/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Momodou

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place and nice food
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

LaMine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Always expect the best at Hyatt.
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Yolanda

Disukai: Kondisi & fasilitas properti
My experience here this week was nothing short of remarkable From the moment we walked through the door I thank you for making our stay memorable
Menginap 5 malam pada bulan Januari 2024

10/10 Sangat Bagus

Yuri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

BIRUK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Kyle

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
the front desk was amazing service provided by Ms. Blen very professional and exceptional service. Also, restaurant service was also exception Ms. Yelenwork in the restaurant was exceptional.
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Joseph

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great facilities including pool and gym. Comfortable and updated rooms.
Menginap 4 malam pada bulan September 2023

8/10 Bagus

Rebecca

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice hotel in central Addis. The rooms were very nice and the staff were very helpful. The bed was quite hard.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Akhter

Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Favorite hotel for business in Addis
Great hotel from the rooms, to the staff, to the food! I've stayed at several of the nice hotels in Addis and this is my favorite!
Menginap 4 malam pada bulan April 2023

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was so welcoming and helpful.
Menginap 2 malam pada bulan April 2023

2/10 Sangat Buruk

SHAWN

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was made violently ill from eating in restaurant.
Menginap 5 malam pada bulan April 2023

10/10 Sangat Bagus

Moshe

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

Pren Tsylia

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The property is great. Had difficulty getting staff to print a receipt upon checkout, but otherwise decent service.
Menginap 2 malam pada bulan Maret 2023

10/10 Sangat Bagus

Moshe

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2023

10/10 Sangat Bagus

Alexandra

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Oktober 2022

10/10 Sangat Bagus

CHANBOK

Menginap 2 malam pada bulan Juli 2022

6/10 Cukup Baik

Heran

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan
The food in the restaurant is horrible in 1st floor the is not Good but the get a good service Food I m not gone recommended to anyone
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

MOPOI

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2022

8/10 Bagus

Girmay

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Enjoyable stay
The place is beautiful and the staff very polite. I'm happy at the way management responded to my queries. This is how it should be. I am also very grateful for the upgrade they gave on my booking. I recommend Hyatt Regency Addis Ababa!
A view of the famous and renovated Mesqel Sq from my room.
Menginap 1 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent luxury hotel with high end amenities, great service, and modern style.
Menginap 3 malam pada bulan Agustus 2021

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
If you are Ethiopian, I advise that you don’t stay at this hotel. It’s a great place to eat and go , but if you trying to book a room and stay , you will be treated horribly if you are Ethiopian that speaks Amharic. I was shocked because almost all the employees are local Ethiopians and you would think they will treat you well since you Ethiopian too. Wrong , you will only get treated well if you different national and talk to them in English. Me and my wife are from U.S.A and we went back home for a week vacation. We only stayed there for two night because of how we were treated by the staff just because we Ethiopians. Two different night my wife called front desk to order room service, she spoke with them in Amharic. Our orders were never transferred to the person in charge. After hours of waiting , I called the front myself and spoke to them in English and they rushed to get the orders in minutes. You will be treated as a trespasser trying to navigate the pool and other areas of the hotel. That is absolutely shame from a five star hotel , we paid the same money us the other people to stay there and we expect same treatment.These happened both night we stayed. That mad my wife mad and we decided to change hotel. My advice to your hotel is , your entire staff needs diversity training course.
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Hyatt Regency Addis Ababa pada tanggal 15 Jun 2021
Dear Valued Guest, We are truly sorry to see that you and your wife had a very disappointing experience during your stay with us, to get to the core of the matter we are trying to contact you based on the address you provided during check-in. Based on your fuhrer feedback will will do our utmost best to make sure this scenario is fully addressed ,since we are an organization that is based on diversity and care. Warm Regards, Hyatt Regency Addis Ababa

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
If you are Ethiopian, I advise that you don’t stay at this hotel. It’s a great place to eat and go , but if you trying to book a room and stay , you will be treated horribly if you are Ethiopian that speaks Amharic. I was shocked because almost all the employees are local Ethiopians and you would think they will treat you well since you Ethiopian too. Wrong , you will only get treated well if you different national and talk to them in English. Me and my wife are from U.S.A and we went back home for a week vacation. We only stayed there for two night because of how we were treated by the staff just because we Ethiopians. Two different night my wife called front desk to order room service, she spoke with them in Amharic. Our orders were never transferred to the person in charge. After hours of waiting , I called the front myself and spoke to them in English and they rushed to get the orders in minutes. You will be treated as a trespasser trying to navigate the pool and other areas of the hotel. That is absolutely shame from a five star hotel , we paid the same money us the other people to stay there and we expect same treatment.These happened both night we stayed. That mad my wife mad and we decided to change hotel. My advice to your hotel is , your entire staff needs diversity training course.
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Hyatt Regency Addis Ababa pada tanggal 15 Jun 2021
Dear Valued Guest, We are truly sorry to see that you and your wife had a very disappointing experience during your stay with us, to get to the core of the matter we are trying to contact you based on the address you provided during check-in. Based on your fuhrer feedback will will do our utmost best to make sure this scenario is fully addressed ,since we are an organization that is based on diversity and care. Warm Regards, Hyatt Regency Addis Ababa

8/10 Bagus

Hyung Soo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Mei 2021
Tanggapan dari - pada tanggal 18 Mei 2021
Dear Valued Guest, Thank you for sharing your review. Kind Regards, Hyatt Regency Addis Ababa

10/10 Sangat Bagus

Christin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari - pada tanggal 18 Mei 2021
Dear Christin, Thank you for the review. Warm Regards, Hyatt Regency Addis Ababa

10/10 Sangat Bagus

CAIO L F

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Próximo ao aeroporto e muito confortável.
Excelente Hotel, staff extremamente simpatico e atencioso, especialmente o Sr. Hammid (acho que era esse o nome). o quarto muito bonito, bem decorado, limpo e confortável, além de café da manhã bem completo e curto trajeto até o aeroporto.
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Melika pada tanggal 8 Jan 2021
Dear Valuable Guest We are truly glad to see that you had a very pleasant experience with us, and will like to express our gratitude for your appreciation. Warm Regards, Hyatt Regency Addis Ababa

4/10 Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan November 2020
Tanggapan dari Melika pada tanggal 1 Jan 2021
Dear Guest Thank you very much for your review reflecting you last visit. If you could please let us know if there is anything we should improve on, it would be highly appreciated. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

8/10 Bagus

Darryl

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan November 2020
Tanggapan dari Melika pada tanggal 1 Jan 2021
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice
Hotel is clean and nice, recommend it
Menginap 5 malam pada bulan Oktober 2020
Tanggapan dari Melika pada tanggal 2 Nov 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

10/10 Sangat Bagus

Guner

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Melika Girma pada tanggal 8 Sep 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

8/10 Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, great staff and service ,location is good, but overpriced compared to other similar hotels worldwide
Menginap 3 malam pada bulan Maret 2020
Tanggapan dari Melika pada tanggal 18 Mar 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

10/10 Sangat Bagus

Abhimanyu

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Februari 2020
Tanggapan dari Melika pada tanggal 24 Feb 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

8/10 Bagus

Lucía

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Februari 2020
Tanggapan dari Melika pada tanggal 20 Feb 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

8/10 Bagus

Nicole

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel option in Addis. Since it is fairly new, it’s your nicest option. The only downside is the area around it is very busy with traffic. I would recommend booking a garden view room if you need quiet. All the food options are excellent, the pool and gym lovely, and the spa is the best in town! I’ve stayed at the Hilton, Sheraton, and Radisson Blu in Addis and the Hyatt is just as nice if not nicer! Give it a try, you won’t be disappointed.
Beautiful pool for relaxation!
Menginap 7 malam pada bulan Februari 2020
Tanggapan dari Melika pada tanggal 17 Feb 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very comfortable accommodations and great breakfast buffet. Would recommend!
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Melika pada tanggal 10 Feb 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

8/10 Bagus

Kazadi

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Januari 2020

10/10 Sangat Bagus

Marie-Josee

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful hotel
Beautiful hotel, very comfortable. Food was great!
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Melika Girma pada tanggal 27 Jan 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan November 2019
Tanggapan dari Melika pada tanggal 25 Nov 2019
Dear Guest Thank you very much for your review reflecting you last visit. Your comfort and enjoyment is our prime concern and therefore we were happy to see that your experience was satisfactory. Warm Regards Hyatt Regency Addis Ababa

10/10 Sangat Bagus

Anthony

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great first impression
Excellent stay. Room was spotless and all facilities were exceptional. Superb breakfast and friendly staff. Will definitely be back
Menginap 2 malam pada bulan November 2019
Tanggapan dari Melika pada tanggal 25 Nov 2019
Dear Guest Warm greetings from Hyatt Regency Addis Ababa. Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff and service us amazing! The team at breakfast are so attentive. The check in process was great as well. I really enjoying staying here.
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Melika pada tanggal 15 Okt 2019
Dear Guest Warm greetings from Hyatt Regency Addis Ababa. Thank you very much for your review reflecting you last visit. Your comfort and enjoyment is our prime concern and therefore we were happy to see that your experience was satisfactory. We will share your compliments with the team as we are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back in the not so distant future. Warm Regards Hyatt Regency Addis Ababa

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2019
Tanggapan dari Melika pada tanggal 30 Sep 2019
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back again. Warm Regards Hyatt Regency Addis Ababa

10/10 Sangat Bagus

KhadarAdan, Minnesota

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
From the airport pick up, check in up to check out everything was prefect and I’ll stay again on my next trip to Ethiopia.
Menginap 2 malam pada bulan September 2019
Tanggapan dari Melika pada tanggal 17 Sep 2019
Dear Guest Warm greetings from Hyatt Regency Addis Ababa. Thank you very much for your review reflecting you last visit. Your comfort and enjoyment is our prime concern and therefore we were happy to see that your experience was satisfactory. We’re looking forward to welcome you back in the not so distant future. Warm Regards Hyatt Regency Addis Ababa

10/10 Sangat Bagus

Elena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice lounche area, good restaurants and coffee shops. Great gym and Spa.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Melika pada tanggal 26 Agu 2019
Dear Guest Warm greetings from Hyatt Regency Addis Ababa. Thank you very much for your review reflecting you last visit. Your comfort and enjoyment is our prime concern and therefore we were happy to see that your experience was satisfactory. We’re looking forward to welcome you back in the not so distant future. Warm Regards Hyatt Regency Addis Ababa

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing service, great property
Amazing service. I had a minor complaint about noise and staff jumped into action and offered to switch my room to a garden view. Staff was very helpful arranging cars at a reasonable rate. The facilities and restaurants were top rate, and this is coming from someone who prefers to not eat at hotels. My one minor gripe (and a lot of newer properties have the same issue) is the open bathroom. If you need to get up to use the bathroom or want to get going before your partner, using the bathroom is noisy and disruptive. I know the open design makes the room look bigger, but it's impractical.
Menginap 4 malam pada bulan Agustus 2019
Tanggapan dari Melika pada tanggal 16 Agu 2019
Dear Guest Warm greetings from Hyatt Regency Addis Ababa. Thank you very much for your review reflecting you last stay with us. Your comfort and enjoyment is our prime concern and therefore we were happy to see that your experience was Satisfactory. We would like to thank you for your feedback, as it only help us to improve the product and service we deliver to our guest and it has been shared with the team already. Once again many thanks for your review. We’re looking forward to welcome you back in the not so distant future. Warm Regards Hyatt Regency Addis Ababa

10/10 Sangat Bagus

Simone

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Eccellente e non lontano dall'aeroporto
Hotel eccellente sotto molti punti di vista. Posizione strategica (ben collegato all'aeroporto). Buon comfort. Ottimi servizi, fra cui la palestra e la piscina. Eccellente colazione. Camera spaziosa. Buon rapporto qualità-prezzo. Presenza di ristorante e di un caffè/bar molto grazioso.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Melika pada tanggal 16 Agu 2019
Dear Guest Warm greetings from Hyatt Regency Addis Ababa. Thank you very much for your review reflecting you last stay with us. Your comfort and enjoyment is our prime concern and therefore we were happy to see that your experience was Satisfactory. Your compliments have been shared with the team already. Once again many thanks for your review. We’re looking forward to welcome you back in the not so distant future. Warm Regards Hyatt Regency Addis Ababa

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice
Generally is very good, rooms are clean and nice , good service, they have a great Gym , Foods are nice , Perfect Breakfast, I reccomend it
Menginap 5 malam pada bulan Juli 2019
Tanggapan dari Melika pada tanggal 6 Agu 2019
Dear Guest Thank you for taking your valuable time to review us, we really appreciate it. We are very happy to hear that you enjoyed your stay. We are encouraged knowing that our guest are satisfied. We hope to have you again soon. Warm Regards Hyatt Regency Addis Ababa

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Melika pada tanggal 25 Jul 2019
Dear Guest Thank you very much for taking your valuable time to review us. We are encouraged knowing that our guest are satisfied. We hope to have you again soon. Warm Regrades Hyatt Regency Addis Ababa

10/10 Sangat Bagus

Eduardo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Juli 2019
Tanggapan dari Melika pada tanggal 23 Jul 2019
Dear Mr. Eduardo Thank you very much for taking the time to review us. We are encouraged knowing that our guest are satisfied. Warm Regards Hyatt Regency Addis Ababa

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Melika pada tanggal 18 Jul 2019
Dear Guest Thank you very much for taking the time to review us. We are very sorry to hear your stay was less than satisfactory, if you have any detailed comment on the service it will be very much appreciated as it only help us continue to improve the product and service we offer to our guests as your comfort and enjoyment is our prime concern. We hope to have you again soon. Warm Regards Hyatt Regency Addis Ababa

10/10 Sangat Bagus

Fikirte

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay in Addis, worth the price
Management take action very fast even if you have a small issue.
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Melika pada tanggal 10 Jul 2019
Dear Miss Fikirte Thank you very much for taking the time to review us, we are encouraged knowing that our guest are satisfied. Warm Regards Hyatt Regency Addis Ababa