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Ulasan untuk Sunland Hotel

3.5 out of 5
Sunland Hotel
Bole Subcity, Woreda 3, Addis Ababa, Addis Abeba

Ulasan

2,0
Penilaian 10 - Sangat Bagus. 0 dari 1 ulasan" "
Penilaian 8 - Bagus. 0 dari 1 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 1 ulasan" "
Penilaian 4 - Buruk. 0 dari 1 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 1 ulasan" "

2,0/10

Kebersihan

6,0/10

Staf & layanan

2,0/10

Fasilitas

2,0/10

Kondisi & fasilitas properti

Ulasan

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel doesn't treat Expedia customers. They don't prefer customers who use online booking. They have selected clients. When I arrived an hour after my check in time, they said that they did't have any rooms available. They had received the reservation from Expedia, but said no rooms. They were going to send me to a cheaper hotel which I refused. Then they gave me a room that looks like a room for the staff, which is of bad quality, full of noise. That's the only room on the floor that they use for other purposes. I will never go there again.
Menginap 1 malam pada bulan November 2019
Tanggapan dari The Management pada tanggal 23 Nov 2019
Dear Valued guest Thank you for your recent review, on behalf of the management and staff of sun land hotel we kindly would like to apologize the inconvenience happened on you. hope to serve you with better hospitality in your next visit to Addis Ababa.