Hotel Keluarga di Aghouatim

"Beautiful room, excellent pools, really lovely environment. Staff very smiley, polite and helpful. Almost faultless. They arranged taxis as needed. Spa was also wonderful. However….. Bottle of water 1L cost £6-7, air con hugely noisy, bed very uncomfortable, staff v e r y s l o w to serve drinks / food once ordered. It’s a new set-up so I have no doubt it will improve."

"Room was great, couldn’t complain. Understanding it is currently a heatwave AC will struggle and only place to cool down was lobby. Would have been great if pool times were extended due to heat. Activities - didn’t really see anything apart from water volleyball nor was I once approached and asked if I’d like to join. Been told that due the heat, only water sports and stretching is happening. Staff were excellent through out the stay! On to the hotel food - breakfast, lunch, snacks were fine...

"Ants/bees/birds everywhere Staff not helpful just kept saying ok ok what room number and nothing was ever done about any complaint."

"The property needs an update. Menu is limited and some windows never close, so bugs enter the bedrooms freely. People are very helpful but English is limited. I wouldn’t stay here again"

"Excellent stay overall. The rooms are beautiful, well designed, spacious and very comfortable. What truly made the experience stand out was the hotel team — every department was warm, welcoming, attentive and genuinely helpful throughout the stay. Special mention to the staff at the pool, who were absolutely amazing and made the experience even more relaxing and enjoyable. Highly recommended and would definitely return in the future."

"The hotel staff is outstanding, warm hospitality and very attentive. The hotel is beautiful, the spa and yoga class was amazing and the restaurant serves flavorful food. I cannot thank enough the hotel staff, I had an amazing stay"