Search Hotels Near Agnes Robinson Waterloo Public Library, Waterloo

"everything in the description and pictures are a lie. and it stinks. tried to get refund because i left without finishing my stay. Cant get anyone on phone. they can keep my money. thats how bad it was. "

"Clean, Safe, Basic, Newer Upgrades ( flooring, tile, ok basic cable, ) never tried breakfast. "

"First, let me say, the staff is the aboslutely best, and most friendly. This was iur 3rd time at this location. They are awesome. The hotel us spotless. Breakfast perfect. We will drive 10 hours again for the zoo, and stay here again"

"everything great"

"Yes"

"The breakfast was good and served hot. "

"The “heated pool was ice cold. Too cold to use. The coffee maker was not compatible with the pods. I had to hold the lid down forcibly the entire brewing time because it would pop up and kick off. Check in line was huge and only one person working on a Friday afternoon! No meat at breakfast! Elevator floors were dirty including a used plastic glove on the floor both days. If using stairs to go to a relative’s room on first floor I had to exit the building and then re-enter."

"We stayed in a two-bedroom suite for three nights with our three children. Cons: • In need of some small updates and repairs. Living room window wasn't properly sealed and let in both cold air and ants (crawling on the sill and vent). The couch had stained cushions, and the curtains had staining and rips. We noticed this in some other areas of the hotel as well. In the breakfast area, the cushions were heavily flaking/peeling. Pool chairs also had rips. There was also a hole/leak above the pool, and because it was raining while we were in there, it was dripping directly into the pool. Pros: • Staff was great! Every interaction was pleasant. I had to talk to the front desk attendant twice during our stay, and she was incredibly kind and helpful. • Breakfast was bacon, eggs, waffles, frittatas, bagels, oatmeal, juices, coffee, cereal, yogurt, fruit, etc. Plenty to choose from, and the whole breakfast area was well stocked and CLEAN. • Room - Beds and bedding were very comfortable. Each room had its own thermostat, which was great! Despite the aforementioned updates/repairs needed, the room was very clean. Housekeeping staff did a wonderful job with it. • Pool - this was the first trip in a long time that my kids wanted to go to the pool every day, and it was because it was so warm, like swimming in a bath. Pool area was very clean. Would recommend for families staying in the Omaha area (we went to the zoo and children's museum - both just a short drive away). "

"No issues "