"This is definitely not a 4-star hotel. it’s more like a 1 or 2-star property. My wife did not feel safe during our entire stay, and I’m honestly glad we only stayed one night. The whole hotel needs major renovations. Pictures look nice but don’t be fooled!! This is similar in price to other actual 4-5 stars in the area. Do not stay here if you’re looking for nice and or safe.
The staff at the front desk also tried to overcharge us for Taj Mahal tickets by asking to buy 3 tickets when we needed only 2 and get an extra fees of 50 rupees per ticket on top of the regular price, which felt very dishonest.
The breakfast was disappointing as well. If we had arrived in Agra earlier, I would have left and booked another hotel, even if it meant losing the money for this stay.
The current rating of this hotel feels very misleading. For another $20 USD, you can stay at a much better hotel like a Holiday Inn, and this property is nowhere near that standard. Sorry, but I cannot recommend this place."