6/10
Firstly, I noticed that I was charged for towel replacement on a daily basis, which came as a surprise. Typically, hotels either include this service in the room rate or give guests the option to reuse towels to reduce environmental impact and avoid additional charges. It would be helpful if such charges were clearly communicated during check-in or in the room.
Secondly, I was unable to access Wi-Fi during my stay. In today’s travel environment, reliable internet access is considered an essential amenity, especially for guests who need to work or stay connected. This lack of access was quite inconvenient.
Xavier Jeganathan
Menginap 2 malam pada bulan Juli 2025