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"I didn't know that they have North and South buidlings. I have stayed there several times, but I always stayed in the North. Elevators in the North stop at the 2nd floor. You can to go a convenient store (Lawson) and also at the same floor as the two train station (JR and Nankai). Airline check-in counters are also located on the 2nd floor. But if you stay in the South, the elevators do not stop at the 2nd floor. So you need to go through the Front Desk area, go to the North elevators to go up to the 2nd floor. That was the only inconvenience to be assigned to a room in the South."

"고베산노미야역에서 가까웠고, 주변이 바로 번화가라 식사 걱정 없었습니다. 기타노이진칸도 걸어갈 수 있는 거리였고요. 방도 난방하지 않아도 훈훈한 온기가 돌았고, 대욕장 무료 이용도 좋았어요. 다음에도 이용할 생각 있습니다."

"Service was great. Room was actually bigger than expected and had enough room for large suitcase and very convenient location."

"Like this hotel, very convenient and price is reasonable."

"Great"

"The staff were very friendly, the room was spotless and the bed very comfortable. The bathroom was fine - a great shower - if a little bit dated. The location was absolutely perfect...steps from the shinkansen station and an easy walk to downtown. "

"The rooms were a little tired but the rest of the hotel was magnificent. The location is perfect, try and get a room facing the Ferris wheel as night time is very pretty. The foyer is beautiful and always smells so fresh! The convenience store onsite had everything we needed including beautiful sandwiches for the kids and the breakfast oh my goodness! Next level!!!! They had everything you could imagine!!!! "

"Was as advertised. "

"Breakfast is great! Staff are very polite and friendly. "