Minibar, brankas, meja kerja, dan kedap suara
Cek ketersediaan

Ulasan untuk Four Points by Sheraton Al Ain

2.5 out of 5
Four Points by Sheraton Al Ain
Bani Yas Street 117th, Al Ain

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 89 dari 164 ulasan" "
Penilaian 8 - Bagus. 64 dari 164 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 164 ulasan" "
Penilaian 4 - Buruk. 0 dari 164 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 164 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

9,4/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Rashid

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice location friendly environment underground self parking
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

sukhpreet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I loved it, best stay ever
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

paolo

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best stay in Al Ain
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hili Rayhaan General Manager pada tanggal 21 Feb 2024
Dear Mr. Paolo,Thank you very much for staying at the Hili Rayhaan by Rotana, Al Ain and for taking the time to provide feedback regarding your stay.I am delighted to know that you enjoyed your stay with us. As we are constantly striving to achieve the highest standards of service and offer the best experiences, it is always very rewarding for my team and I to know that the Hili Rayhaan by Rotana, Al Ain has met and exceeded your expectations.Yours sincerely,Pierre ZayounGeneral Manager

10/10 Sangat Bagus

Abdulla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Julissa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The service was excellent. The Welcome Fruit a very nice touch!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hili Rayhaan General Manager pada tanggal 15 Des 2023
Dear Ms. Julissa, Thank you very much for staying at the Hili Rayhaan by Rotana, Al Ain and for taking the time to provide feedback regarding your stay. We are pleased to know that you had an enjoyable stay with us and that our services exceeded your expectations. I look forward to welcoming you back sometime in the near future.Yours sincerely,Pierre ZayounGeneral Manager

8/10 Bagus

ALMAHANAD

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
My favourite place to stay while visiting Alain. Located in A nice and quiet part of the city
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hili Rayhaan General Manager pada tanggal 1 Des 2023
Dear Mr. Albadi, Thank you very much for staying at the Hili Rayhaan by Rotana, Al Ain and for taking the time to provide feedback regarding your stay. I am delighted to know that you enjoyed your stay with us and that we are considered to be a top choice of hotel in Al Ain for you. As we are constantly striving to achieve the highest standards of service and offer the best experiences, it is always very rewarding for my team and I to know that the Hili Rayhaan by Rotana, Al Ain has met and exceeded your expectations. I will ensure that your positive feedback is passed on. I hope to have the pleasure of welcoming you back to the Hili Rayhaan by Rotana, Al Ain sometime in the near future. Yours sincerely,Pierre ZayounGeneral Manager

10/10 Sangat Bagus

Fatima

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stafe
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Reel pada tanggal 11 Agu 2023
Dear Ms. Fatima, Thank you for sharing your feedback of your recent stay with us. We are pleased to hear that you had an enjoyable time with us, and we look forward to welcoming you back to Hili Rayhaan in the future. Best regards, Reservations Team

6/10 Cukup Baik

Lijo

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2020

10/10 Sangat Bagus

Faran

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2020

2/10 Sangat Buruk

Rami

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very bad experience
They kept us waiting for more than 2 hours in order to satisfy other customers, out of 3 rooms that we booked we only received one on time 2pm and the last one was given to us at 4pm
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel enjoyed my stay in there, the mall is few steps away
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Abdulla

Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Jasim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic hotel
Room very clean, mall down the hotel,very helpful staff
Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
i am happy
it was great experience.
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

MOHAMMAD

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hotel
Great Hotel
Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Bradley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Jawhara

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019

6/10 Cukup Baik

Leilani

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Lack of coordination and communication
Upon check in the front desk officer offered us to avail their buffet breakfast for the following day. She was able to convinced us. We reached the restaurant around 9am and the attendant said that our booking doesn't have breakfast. I told her to double check as I paid on it upon check in. She asked us to sit & wait. My husband was already hungry so he went to the omelet section and ordered, i followed him shortly. The attendant approached us and said that we really dont have breakfast included in the booking. I felt humilated as other clients might have heared it. My blood pressure went high & I lost my appetite. She told us to go to the front desk and check. I showed her the receipt that was charged on my card but still she told me to verify it at the front desk. Upon verification, the front desk officer apologized as the system was not updated. We got back to the restaurant but I was not in the mood to eat anymore. The restaurant manager approached us upon learning about it. She apologized as well and gave us personalized service. She asked us what can she do to compensate the inconvenience. I requested for late check out. She said that the front desk manager will speak to me later about it. The manager did not talk to me and we left the restaurant. No one called us in our room if the request was granted or not. Unfortunately, the request was not granted. The hotel just refunded us the breakfast fee upon our check out. Overall we were unhappy with the lack of coordination
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

James

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Hotel
Great hotel to visit Al Ain. Nice place, nice pool and facilities. Excellent breakfast. Price too much though for the location and room.
Menginap 2 malam pada bulan November 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ممتاز
انصح بشده لزياره المكان
Menginap 2 malam pada bulan September 2019

8/10 Bagus

Said

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
خدمة سريعة وموظفون متعاونون
Menginap 1 malam pada bulan September 2019

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan September 2019

10/10 Sangat Bagus

Abdulla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
رحلة هادئة وإقامة مريحة
Menginap 1 malam pada bulan Agustus 2019

10/10 Sangat Bagus

tamara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019

8/10 Bagus

tamara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The service at Hili Rotana is superb!! The hotel itself is aging a little, but very clean. Excellent access to city and lovely area.
Menginap 1 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 8 malam pada bulan Juni 2019

10/10 Sangat Bagus

fatma

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
جيد جدا
Menginap 1 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2019

8/10 Bagus

Enass

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
رحله استرخاء
رحله لطيفه، جو مناسب للاسترخاء والهدوء
Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2019

10/10 Sangat Bagus

YOUSSEF

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient stay!
The hotel is located right where you need to be, great service, we didn't order breakfast so I can't comment, the beds were comfy, the rooms & toilets were specious, there is a shopping mall attached to it and overall very good! there was also welcoming on the room tv with my name which is so polite and sweet! loved the hotel!
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan April 2019

8/10 Bagus

Carolyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Locals Welcome...
I think our stay would definitely have been better if we were Arabic/ Muslim - a massive Arabic Ladies clothing and Oud market sale was on in the hotel lobby for the duration of our stay where westerners were 100% out of place! The hotel was heaving and loud. It should also be noted on the website that the hotel is Dry... no alcohol available at all - the pool bar is soft drinks only. Once in the quiet of the room, it was lovely, spacious, comfortable, shower and separate bathtub, sofa, table and chair, TV, small fridge super comfy bed! Would have loved to have time to try out the swimming pool which looked divine!
Menginap 1 malam pada bulan Maret 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good stay once again in this hotel. We keep coming back whenever we visit Al Ain because of how good this hotel is!
Menginap 3 malam pada bulan Februari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Second time coming to this hotel. It’s clean and rooms are spacious and provides what you need.
Menginap 1 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Great hotel but they need help with breakfast. Waited a long time for food as there was only one person working. Buffet needed replenishing. Also, it's a dry hotel....
Menginap 1 malam pada bulan Februari 2019

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great getaway!
A great getaway fro Abu Dhabi. Rooms facing the pool are very close to the mosque, so you will hear the call to prayer. A beautiful hotel with the most friendly accommodating staff.
Menginap 1 malam pada bulan Januari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel,well secured,friendly staff,close to the mosque and nice pool area as well as gym and other allied facilities. Will certainly go back there in future. Perfect!
Menginap 2 malam pada bulan Januari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2018

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service and no issues at all. Beautiful facilities and no waiting. Great value
Menginap 1 malam pada bulan November 2018

8/10 Bagus

Sohail

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Good Hotel - ensure you check the bed
Look and feel of hotel was great overall until we arrived and had to wait 20 mins on reception for check in. Staff seemed very relaxed and there was no concern shown for us waiting. We had a long flight and 2 hours journey from Dubai resulting we were tired. Finally one very nice gentleman ask us to help and checked us in. We were given complimentry upgrade to premium room, room was overall great but we had very uncomfortable BED, we booked KING SIZE bed but what we got was two single beds put together. Resulting as a honeymoon couple we were constantly uncomfortable while sleeping. Must say all other staff was really friendly except reception area!
Menginap 3 malam pada bulan November 2018

8/10 Bagus

Abdulla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2018

8/10 Bagus

Ali

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan November 2018

8/10 Bagus

Zaid

Disukai: Staf & layanan
Great location good service but dated amenities
My family and I stayed one night while visiting Al Ain Zoo. The hotel is in a very good location and having the mall next door makes it very convenient. The hotel itself is comfortable but very dated. The rooms, pool and amenities all need modernization. The service is good and all in all it was a pleasant experience.
Menginap 1 malam pada bulan Oktober 2018

10/10 Sangat Bagus

Marirtte

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Exlant
Every thing fantastic and kind ; smile hosts nice breakfast comfortable bed clean room very clean bathroom
Menginap 1 malam pada bulan Oktober 2018

10/10 Sangat Bagus

Lalaine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
5stars
The place is nice we enjoyed the facilities specially the pool the receptionist are friendly and also this hotel is very convenient as its situated beside the mall .We had a great stay !
Menginap 1 malam pada bulan September 2018

8/10 Bagus

Mohammed

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
لا تتحقق السعادة كما تريد
اقامة ممتعة ولكن المسبح مكتظ بالاطفال ولا يمكن السباحة اقترح ان يكون مسبح الأطفال منفصل لانه لا التزام من الأهالي بالمسبح الخاص بهم
Menginap 1 malam pada bulan Oktober 2018

8/10 Bagus

Amnah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good hotel
Menginap 3 malam pada bulan Agustus 2018