Hotel Keluarga di Albany

"Parking and staff"

"We have stay there 3 times and every time the pool was not open. The breakfast needs some help, other wise each stay has been. Staff has been wonderful each time."

"I stayed at this motel from Tuesday -Sunday. My bed wasn't made from Wednesday on, trash not removed from the room, used towels left on the floor. I had to do some cleaning when I arrived. On check out day, I spoke with the owner/manager, she stated we clean the rooms every other day and her staff told her that I refuse to have my room cleaned. I asked her why would I taken pictures if that was my request. Dirty diaper was on the outside of someone's room when I checked in and when I returned...

"The rooms were very beautiful. Love the barnyard door on the bathroom. The halls are dark and needs a little lighter color paint. Need a few physical repairs. Pool was broken. Manager was a catch all guy. He was doing yard work and fixing things. Breakfast was mid. Light morning breakfast. Overall, very clean property. Professional staff. Brian, the manager and the receptionist that checked me in were great."

"I stayed for 5 nights and my towels and wash cloths were only replaced on the first night other than that they never came in the room too clean or replace anything. There were stains everywhere the toilet seat, the fridge had stains and chunks of old spilt food, the blankets and sheets and all were covered in stains. The rooms look nothing like the “remodeled” pictures your seeing in the listing."