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Ulasan untuk Mandala Ace Albany Hotel

3.5 out of 5
Mandala Ace Albany Hotel
314 Albany Highway, Centennial Park, WA

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 425 dari 1000 ulasan" "
Penilaian 8 - Bagus. 433 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 112 dari 1000 ulasan" "
Penilaian 4 - Buruk. 19 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 1000 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,6/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent Value for Money
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Ace Team pada tanggal 14 Mei 2024
Hello Michael we're very happy you found your stay good value and gave us a positive rating! Thank you for your feedback we appreciate it! Kind regards

10/10 Sangat Bagus

Maninder Singh

Menginap 1 malam pada bulan April 2024
Tanggapan dari May pada tanggal 13 Mei 2024
Hi Maninder we are pleased you enjoyed your stay with us and thank you for your positive rating! Best regards

8/10 Bagus

Jamal Mohd Nasir

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and quiet
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Ace Team pada tanggal 3 Mar 2024
Thank You for taking the time to provide us with your feedback - this is appreciated.We are glad you enjoyed your stay.Regards

6/10 Cukup Baik

Jan

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Fasilitas
Had to ask for room to be serviced, lack of amenities. More a tradey type of stay room clean bed comfortable. Not a family friendly accommodation.
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Jasmina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property was very clean, and affordable. Very family friendly. Would recommend
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Ace Team pada tanggal 17 Feb 2024
Thank You for taking the time to provide us with your feedback - this is appreciated.We are glad to hear you enjoyed your stay.Regards

8/10 Bagus

Steffen

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Ace Team pada tanggal 17 Feb 2024
Thank You for taking the time to provide us with a score rating.This is appreciated.Regards

10/10 Sangat Bagus

Ayleen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy parking at the door of the unit, good price, clean and rooms have up to date decor with new beds. It was lovely staying here.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Ace Team pada tanggal 17 Feb 2024
Thank You for taking the time to provide us with your feedback.We are glad you enjoyed your stay with us.Kind Regards

8/10 Bagus

Marie-Anne

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Ace Team pada tanggal 17 Feb 2024
Thank You for taking the time to provide us with your score rating.Kind Regards

8/10 Bagus

Neil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Ace Team pada tanggal 17 Feb 2024
Thank You for taking the time to provide us with your score.Kind Regards

10/10 Sangat Bagus

Brielle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
we were upgraded for free to a spa room we did not use the spa but the room was very nice plenty of room and very quiet we both enjoyed our stay
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Ace Team pada tanggal 7 Feb 2024
Thank You for taking the time to provide us with your feedback - appreciated.We are glad you both enjoyed the 'upgrade'.Kind Regards

10/10 Sangat Bagus

Julie

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Ace Team pada tanggal 29 Jan 2024
Good Afternoon,We are glad to hear you enjoyed your stay - Thank You for taking the time to provide us with your feedback.

8/10 Bagus

Douglas

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Ace Team pada tanggal 17 Feb 2024
Thank You for taking the time to provide us with your feedback.This is appreciated.

10/10 Sangat Bagus

Wesley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was perfect accommodation for me and my two boys , for a weekend away..I would recommend this motel for sure*****
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari The Ace Team pada tanggal 29 Jan 2024
Good Afternoon,Thank You for taking the time to provide us with your feedback.We are glad to hear you enjoyed your stay.Maybe we will see you again.Regards

10/10 Sangat Bagus

Sue

Disukai: Staf & layanan, kondisi & fasilitas properti
Older motel but good size room. Very friendly reception staff.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari The Ace Team pada tanggal 29 Jan 2024
Thank You for taking the time to provide us with your feedback - this is appreciated.We are glad to hear you enjoyed your stay.Regards

8/10 Bagus

Marc

Excellent hotel
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Ace Team pada tanggal 29 Jan 2024
Good Afternoon,Thank You for taking the time to provide us with your feedback, this is appreciated.We hope you have the opportunity to stay again, one day.Regards

10/10 Sangat Bagus

Stan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari The Ace Team pada tanggal 29 Jan 2024
Good Afternoon,Thank You for taking the time to provide us with your feedback - this is appreciated.We are glad to hear you enjoyed your stay.Regards

8/10 Bagus

Jonas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Ace Team pada tanggal 29 Jan 2024
Thank You for taking the time to provide us with your feedback/score. We are glad to hear you enjoyed your stay with us.Regards

8/10 Bagus

Gail

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Have stayed here a couple of times but this time was disappointed when I arrived 30 minutes after check in and the room clean had not been completed. Despite this inconvenience the room was up to the usual standard and the meal - via room service was delicious.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Ace Team pada tanggal 29 Jan 2024
Afternoon,We apologies for the inconvenience, unfortunately like a lot of business's - we are very short staffed for this time of the year. Our Housekeeping ladies do an amazing job under extreme pressure.Thank You for your feedback.Regards

10/10 Sangat Bagus

Floro

Traveler bisnis
Disukai: Kebersihan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The Ace Team pada tanggal 26 Des 2023
Thank You for taking the time to provide us with a review score.Great to hear you enjoyed your stay.Regards

8/10 Bagus

Paul

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari The Ace Team pada tanggal 29 Jan 2024
Afternoon,We are glad to hear you enjoyed your stay.Thank You for taking the time to provide us with your feedback.Maybe you will have the opportunity to stay again one day.Regards

6/10 Cukup Baik

Rohit

Bepergian bersama keluarga
I did not like that they don’t do room service everyday and we need to tell in advance … someone need to tell before or check in .. I know it was in doc but if you checkout late then you can’t plan ..
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari The Ace Team pada tanggal 26 Des 2023
Thank You for providing us with your feedback.Some Guest/s don't like H-Keeping to enter there room. This is why we ask guest/s to notify us.The 'Service' is available, if required.Regards

8/10 Bagus

Jodi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, comfy accommodation as always. Only problem was the internet for the tv which I know would have been fixed but I just read my book instead which was just as good
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The Ace Team pada tanggal 26 Des 2023
Thank You for taking the time to provide us with your feedback.Yes, the 'Internet' very frustrating, for all concerned.Apologies.Do hope it was a good book.Regards

10/10 Sangat Bagus

Chaw Chaw Su

Bepergian bersama keluarga
Disukai: Fasilitas
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari The Ace Team pada tanggal 26 Des 2023
Thank You for taking the time, to provide us with your review score.I appears you enjoyed your time spent at Ace Accommodation.Regards

8/10 Bagus

Rod

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari The Ace Team pada tanggal 26 Des 2023
Thank You for taking the time to provide us with your review score.Appreciated.Regards

8/10 Bagus

Judy

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The Ace Team pada tanggal 1 Feb 2024
Thank You for taking the time to provide us with a score.This is appreciated.We certainly hope you enjoyed your stay & may have the opportunity to stay again.

8/10 Bagus

Jennifer

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
The sink area was leaking onto the counter top
Menginap 1 malam pada bulan November 2023
Tanggapan dari The Ace Team pada tanggal 6 Des 2023
Good Afternoon,Thank You for taking the time to provide us with your feedback - this is appreciated.Would you be able to advise, what Rm. # or Rm. type you stayed in - so we can track/locate this issue.Many Thanks.

10/10 Sangat Bagus

Jillian

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had a very nice stay , it was as seen on their website. I have no qualms about recommending this hotel/motel to everyone. Staff made it extra enjoyable
Menginap 9 malam pada bulan November 2023
Tanggapan dari The Ace Team pada tanggal 29 Nov 2023
Thank You Jillian, for taking the time to provide your feedback - appreciated.We enjoyed having you stay with us.Maybe, we will see you again in the not too distant future.

6/10 Cukup Baik

Tracey, Kangaroo Gully

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The room and bathroom were a decent size and clean. The staff were friendly. However it was a very noisy location with traffic and thin wall to other rooms. We stayed there because the reviews of Ryan restaurant were good but it was not open the two nights we were there.
Menginap 2 malam pada bulan November 2023
Tanggapan dari The Ace Team pada tanggal 23 Nov 2023
Hi Tracey so pleased that you found the staff friendly and the room to be clean but unfortunate that you found it noisy. Our restaurant has a chef preparing meals six nights a week but two of these nights it is room service only, it was unfortunate that you stayed on those two nights! We hope you enjoyed your stay in beautiful Albany all the same. Kind regards The Ace Team

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari The Ace Team pada tanggal 26 Nov 2023
Thank You for taking the time, to provide your score.

8/10 Bagus

jenine

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to Albany town Nice tidy room With a comfortable bed👍👍
Menginap 2 malam pada bulan November 2023
Tanggapan dari The Ace Team pada tanggal 16 Nov 2023
Hi Jenine thanks for the feedback it is always appreciated. Kind regards

8/10 Bagus

Bazza

Disukai: Staf & layanan, kondisi & fasilitas properti
Staff were friendly and helpful and close proximity to the shops and cafes
Menginap 1 malam pada bulan November 2023
Tanggapan dari The Ace Team pada tanggal 10 Nov 2023
Thank You for taking the time to provide us with your feedback - this is appreciated.

6/10 Cukup Baik

Maria

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Location was convenient
Menginap 1 malam pada bulan November 2023
Tanggapan dari The Ace Team pada tanggal 19 Nov 2023
Thank You for providing your feedback.

8/10 Bagus

Francisco

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Room size was fine, bed comfortable. Unfortunately, didn't have a least a toaster or a microwave. Towels were dated. Pillows smelt perspiration.
Menginap 3 malam pada bulan November 2023
Tanggapan dari The Ace Team pada tanggal 8 Nov 2023
Hi Francisco we are happy to hear that the rooms were fine and the bed comfortable however we will look into the situation with the pillows and renew where necessary. If you stay with us again please ask for a toaster or microwave as we have them on hand to guests that require them. Kind regards

10/10 Sangat Bagus

Terry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I loved the friendliness of staff
Menginap 3 malam pada bulan November 2023
Tanggapan dari The Ace Team pada tanggal 7 Nov 2023
Hi Terry thanks so much for your kind review it is very much appreciated :) Kind regards

8/10 Bagus

Peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check in could be a little bit better
Menginap 1 malam pada bulan November 2023
Tanggapan dari The Ace Team pada tanggal 7 Nov 2023
Hi Peter thanks for taking the time to give feedback, could you please say how check-in could be improved? Thank you and kind regards.

10/10 Sangat Bagus

Dannielle

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari The Ace Team pada tanggal 3 Nov 2023
Hi Dannielle thanks for the positive review we are so happy you enjoyed your stay with us! Kind Regards

10/10 Sangat Bagus

Petra

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The restaurant has good food and good breakfast. Perfect for a short stay of only 1 night. Enjoyed it very mich.
Menginap 1 malam pada bulan November 2023
Tanggapan dari The Ace Team pada tanggal 3 Nov 2023
Hi Petra thank you for your kind and positive review we really appreciate the feedback! Kind Regards

10/10 Sangat Bagus

Helen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Always enjoy staying at the ace
Menginap 1 malam pada bulan November 2023
Tanggapan dari The Ace Team pada tanggal 3 Nov 2023
Hi Helen we are glad you always enjoy staying with us! Thanks for the great review! Kind Regards

8/10 Bagus

Patrick

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Decent hotel, clean, quiet, fridge, microwave, ok location. But...i arrived at 1:35pm to check if my room might be ready and it was the first time ever that the staff person didn't get my name and check if my room was ready yet; in this case the woman just said the cleaners are still cleaning (generally) and to come back in 20 minutes. I want too impressed with that level of service. Otherwise the hotel was nice.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Ace Team pada tanggal 4 Nov 2023
Good Morning Patrick,Thank You for taking the time to provide us with your feedback.

10/10 Sangat Bagus

Annie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a really great motel. Rooms are modern, super clean and comfy. The restaurant was a total bonus as we were too tired to venture into town. Great for an overnighter or a base for a few days while getting to know Albany.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Ace Team pada tanggal 3 Nov 2023
Hi Annie so glad you liked your stay with us and we also appreciate your positive review! Kind regards

8/10 Bagus

Sue

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari The Ace Team pada tanggal 4 Nov 2023
Hi Sue,Thank You for taking the time to provide us with your feedback - appreciated.Regards

8/10 Bagus

Carol

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was clean and bed very comfortable
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Ace Team pada tanggal 24 Okt 2023
Thanks for your positive review - we appreciate the feedback. Kind regards

8/10 Bagus

Liz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Xyz
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Ace Team pada tanggal 22 Okt 2023
Good Afternoon,Thank You for taking the time to provide us with your feedback/score.Regards

10/10 Sangat Bagus

Alana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location lovely staff easy parking overall a great place to stay
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Ace Team pada tanggal 22 Okt 2023
Good Afternoon,Thank You for taking the time to provide us with your feedback/score - appreciated.Glad you enjoyed your stay.Hopefully we will see you again.Regards

10/10 Sangat Bagus

JACKSON

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari The Ace Team pada tanggal 7 Nov 2023
Thanks Jackson for your review it is very much appreciated! Kind regards

10/10 Sangat Bagus

GAVIN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was our second stay. Friendly check-in and check-out. Good value accommodation and we'll be back.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari The Ace Team pada tanggal 22 Okt 2023
Good Afternoon,Thank You for taking the time to provide us with your feedback/score - appreciated.We hope to see you again.Kind Regards

8/10 Bagus

Joan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was good except the hard bed.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Ace Team pada tanggal 22 Okt 2023
Good Afternoon,Thank You for taking the time to provide us with your feedback/score - appreciated.Sorry to hear - the bed was hard, we will look in to this.Kind Regards

10/10 Sangat Bagus

Lyn

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Ace Team pada tanggal 22 Okt 2023
Good Afternoon,Thank You for taking the time to provide us with a 'score' - appreciated.We hope to see you again.Regards

10/10 Sangat Bagus

Andrew

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Will definitely be back
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Ace Team pada tanggal 14 Okt 2023
Good Afternoon, Thank You for taking the time to provide us with your feedback - appreciated. We are glad you enjoyed your stay and we will see you again some time soon.

8/10 Bagus

Leanne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Lovely place to stay, comfortable, spacious room. Clean and tidy. Only negative comment is the rooms are not sound proof at all, the adjoining room's shower/toilet use was very annoying at all hours of the night.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari The Ace Team pada tanggal 14 Okt 2023
Good Afternoon, Thank You for taking the time to provide us with your feedback - appreciated. We are working towards improving the rooms as regards to sound proofing. We apologise for the inconvenience this has caused you. We hope you'll stay with us again in the future.