Lobi

Ulasan untuk Phoenix Inn Suites - Albany

2.5 out of 5
Phoenix Inn Suites - Albany
3410 Spicer Dr SE, Albany, OR

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 721 dari 1002 ulasan" "
Penilaian 8 - Bagus. 221 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 36 dari 1002 ulasan" "
Penilaian 4 - Buruk. 13 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 1002 ulasan" "

9,4/10

Kebersihan

9,6/10

Staf & layanan

9,0/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Dean

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was extremely friendly and the lay out of the room.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 21 Mei 2024
Thank you for the feedback, Dean! We're so happy you enjoyed your stay! We can't wait to see you again!

10/10 Sangat Bagus

Terri Young

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 17 Mei 2024
Thank you for your review Terri! We're glad you enjoyed your stay with us. We look foward to your next visit.

8/10 Bagus

Lindsay

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super friendly staff. Clean and comfortable. No complaints.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Front Desk pada tanggal 8 Mei 2024
Thank you for the review, Lindsay! We're so happy to hear you enjoyed your stay and we hope to make your next visit a 5/5!

10/10 Sangat Bagus

Tiffany

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, good beds and quiet
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 6 Mei 2024
Thank you, Tiffany, for your review! We really appreciate you staying with us. We look forward to your next visit.

6/10 Cukup Baik

Kelsey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy location. Freeway noise, as expected due to the location. Comfortable beds.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 8 Mei 2024
Thank you for the review and feedback, Kelsey! Next time you stay we encourage you to give us a call directly to request a room away from the freeway to help ensure you have the best stay possible!

10/10 Sangat Bagus

Kam, Walla Walla

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I usually stay here when going to activities in Corvallis. It's been a few years since I've stayed and was happy to see it's still an amazing property. Easy access to I-5, quiet and great breakfast (I was there 3 days and they had a variety for breakfast). Room was spacious and clean. Highly recommend!!!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Front Desk pada tanggal 1 Mei 2024
Hi Kam! Thank you for such a wonderful review! We really enjoyed having you stay here and look forward to seeing you next time.

10/10 Sangat Bagus

Amber

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was phenomenal! Unfortunately the hot tub broke before we arrived but the pool was warm and amazing! They had cookies in the lobby too which were delicious! Definitely will stay again! ☺️
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Desk pada tanggal 1 Mei 2024
Thank you so much for your review, Amber! We are so happy you enjoyed your stay. We look forward to seeing you on your next visit.

10/10 Sangat Bagus

Deborah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice breakfast bar. Hotel personnel friendly and helpful.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Desk pada tanggal 28 Apr 2024
Hi Deborah, thank you for the great review.

8/10 Bagus

Blaine

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean room, cheap, right off the 5 exit ramp. No frills but it works.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Front Desk pada tanggal 17 Apr 2024
Thank you for the review, Blaine! We're happy to hear your stay was a good one and we hope to see you again!

10/10 Sangat Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent place to stay over
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Desk pada tanggal 17 Apr 2024
Thank you for the kind review, Joseph! We're so happy to hear you enjoyed your stay, and can't wait to welcome you back!

10/10 Sangat Bagus

Jon

Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Desk pada tanggal 4 Mei 2024
Hi Jon, thank you for the wonderful review. We are glad you enjoyed your stay.

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff is very nice I have driven by this place for a long time and always wanted to stay her so I decided let's do it
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Desk pada tanggal 14 Apr 2024
Richard,We are so happy you enjoyed your stay with us! We look forward to seeing you again.

10/10 Sangat Bagus

steve

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk staff very friendly and helpful and great free chocolate chip cookies! Very nice hot and cold breakfast with again friendly staff. Nicer facilities than a lot of 4 star rated hotels, this one is way underrated. Will definitely be staying again next time through the area. Thanks for a nice stay!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Services pada tanggal 9 Apr 2024
Steve,Thank you for the wonderful review! We are glad to know your stay was excellent. We look forward to having you stay with us next time. Thank you!

6/10 Cukup Baik

DANIEL

Disukai: Fasilitas
Please fix the hot tub. We will not stay at this property again until it is fixed or replaced.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Desk pada tanggal 8 Apr 2024
Hi Daniel, I assure you we are trying to get it back up and running as soon as possible! We're hoping this week, actually! We sadly are waiting on a part to be delivered to ensure we are able to provide a safely working hot tub for our guests. We hope we get the chance to welcome you again once it's back up and running!

10/10 Sangat Bagus

Joan

Bepergian bersama hewan peliharaan
Very quiet, comfy beds
Menginap 2 malam pada bulan April 2024
Tanggapan dari Front Desk pada tanggal 7 Apr 2024
Joan, We are so glad you enjoyed your stay! We look forward to seeing you on your next trip.

10/10 Sangat Bagus

Tina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly and service oriented staff. At 2:30am the front counter person brewed us coffee before we left for the airport.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 1 Apr 2024
Thank you for the kind review, Tina! I am so happy to hear our staff were able to get you up and caffeinated for such an early flight! We'll see you next time! :)

6/10 Cukup Baik

adrian

Bepergian bersama teman
A LITTLE OLD SCHOOL
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 1 Apr 2024
Thank you for the feedback, Adrian!

10/10 Sangat Bagus

Becky

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 31 Mar 2024
Becky,We are so glad you had a wonderful stay with us! We look forward to your next visit.

10/10 Sangat Bagus

Allan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The lady at the front counter was nice,very informative.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 23 Mar 2024
Thank you for the wonderful feedback about Cyndi! We can't wait to pass the positivity onto her! We hope to see you again :)

10/10 Sangat Bagus

Lillie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Services pada tanggal 20 Mar 2024
Lillie! We are so pleased to know you have enjoyed your stay with us! We hope to see you again soon.Thank you!

10/10 Sangat Bagus

Bonnie

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 17 Mar 2024
Hi Bonnie, thank you for the wonderful review.

10/10 Sangat Bagus

Eziquia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Will definitely stay here again. The continental breakfast was great and staff were very friendly. The only downside is the pool is closed but I knew that ahead of time.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 16 Mar 2024
Eziquia,We are so happy that you enjoyed your stay! We look forward to your next visit.

10/10 Sangat Bagus

Kara

My husband and Brother in law just stayed there and said it was clean, great breakfast and staff
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 8 Mar 2024
Thank you for the wonderful feedback, Kara! We're so happy to hear your family enjoyed their stay!

8/10 Bagus

Diane

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
At first when we checked in the girl put us on the 3rd floor even though we had our dog! Then when we brought here into the lobby she had changed our room & we were on the first floor. Otherwise it was a very pleasant stay.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front Desk pada tanggal 27 Feb 2024
Diane, we are happy to hear that overall you had a pleasant stay with us! We do our best to keep our furry friends on our 1st and 2nd floors to help others who may have allergies. Thank you for being understanding and we hope to welcome you and your pup again!

10/10 Sangat Bagus

Molly

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Front Desk pada tanggal 20 Mar 2024
Thank you for the great rating, Molly! We can't wait to welcome you again!

8/10 Bagus

Kari

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place is nice. Our first night, we had a room that smelled heavily of stale cigarettes. It was that or stay on the same floor as a bunch of traveling kids’ sports teams. The next night, though, they very kindly changed our room, and it was lovely. The room was clean and the water pressure was good. The shower head is installed high enough for a 6ft person to easily stand under. The rooms were quiet. The bed was a bit too firm for us, but overall it was a pleasant stay.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Front Desk pada tanggal 22 Feb 2024
Kari, thank you for the valuable feedback! I am so happy to hear we were able to get you moved into a new room to improve the quality of your stay!

6/10 Cukup Baik

Caity

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Decent enough
It was ok except that the pool was closed the second day of our stay for maintenance. We were there for a weekend of Basketball so a hotel full of young boys wanting to swim after full days of basketball was rough on those with families with multiple children.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Manager pada tanggal 25 Feb 2024
We apologize for the inconvenience of our pool room issues that occurred during your stay, Caity. While we try to do everything we can to keep our amenities open, sometimes the issues that arise are out of our control to fix, and to ensure guest safety we have to shut it down. Thankfully, we were able to quickly resolve the safety issues and we're back up and running!

10/10 Sangat Bagus

Aurora

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front Desk pada tanggal 18 Feb 2024
Hi Aurora, thank you for the wonderful review.

10/10 Sangat Bagus

Kimberly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front Desk Agent pada tanggal 19 Feb 2024
Hello Kimberly! We're glad to know you have enjoyed your stay with us! We look forward to seeing you next time.

10/10 Sangat Bagus

wendy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff is always kind and welcoming.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front Desk pada tanggal 17 Feb 2024
We are happy to see you enjoyed your stay with us! We can't wait to accommodate you on your next stay.Sincerely Front Desk

10/10 Sangat Bagus

Ray

Disukai: Staf & layanan, kondisi & fasilitas properti
The staff were very polite and friendly. The room was immaculately clean. The hotel location was convenient to shopping and dining.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Front Desk Agent pada tanggal 11 Feb 2024
Hello Ray,We are glad to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 Sangat Bagus

Kari

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean. Comfortable. Excellent staff. Breakfast was excellent.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front Desk Agent pada tanggal 11 Feb 2024
Hello Kari,We are glad to hear your stay was excellent! We hope to see you again next time!

10/10 Sangat Bagus

Brian

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services pada tanggal 20 Mar 2024
Brian! We are glad you have enjoyed your stay with us. We hope to see you again soon! Thank you!

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very welcoming. Room was large and comfortable. Facility was clean and easy access from the interstate.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services pada tanggal 10 Feb 2024
Hello John,We are glad to hear your stay was great! We look forward to seeing you next time!

8/10 Bagus

Connie

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front Desk pada tanggal 4 Feb 2024
Hi Connie, thank you for the wonderful review.

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Front Desk pada tanggal 30 Jan 2024
Thank you for all the stars, James! We can't wait to welcome you again!

10/10 Sangat Bagus

Andrew J

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We pleasantly pleased with our accomodations.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Front Desk pada tanggal 30 Jan 2024
Thank you for the review, Andrew! We're so happy to know you enjoyed your stay with us!

10/10 Sangat Bagus

Joanne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Find!
Every person we encountered from the breakfast gals to front desk to housekeeping, always had a smile on their face & were a pleasure to deal with. You were very conveniently located to the home where our family member resides. Lots of shopping nearby, we could get anything we needed very easily. The cost was one of the best around. The only thing I wish you had were USB ports. Other than that, it was a nice stay.
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Guest Services pada tanggal 25 Jan 2024
Joanne, We are glad you enjoyed your stay with us! We look forward to seeing you again!

10/10 Sangat Bagus

Janna

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Front Desk pada tanggal 17 Jan 2024
We are delighted that you enjoyed your stay with us! We look forward to seeing you on your next visit.

10/10 Sangat Bagus

Marie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fabulous!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Front Desk pada tanggal 15 Jan 2024
Marie,We are thrilled you had a great stay with us! We look forward to seeing you when you visit next.

10/10 Sangat Bagus

Gerardo

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
Really nice hotel. A little older, but super well maintained and impressively clean. A happy surprise. Wish we had found it sooner.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Front Desk pada tanggal 14 Jan 2024
Gerardo, thank you!! We're so happy you gave our location a try, and that you loved us. We'll see you next time!

10/10 Sangat Bagus

DAVID

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Front Desk pada tanggal 12 Jan 2024
Thanks for the great review, David! We appreiate you staying with us and look forward to your next visit!

10/10 Sangat Bagus

Kubilay Serdar

Traveler bisnis
Disukai: Fasilitas
It was great local hotel for staying. Cleanliness and staffs are awesome. Location is great.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Front Desk pada tanggal 11 Jan 2024
We are so happy you enjoyed your stay! We look forward to seeing you the next time you come.

8/10 Bagus

Alexis

Tanggapan dari Front Desk pada tanggal 10 Jan 2024
Thank you for leaving a review Alexis, we are happy to see you enjoyed your stay!Siincerely Front Desk

10/10 Sangat Bagus

Michelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Albany or bust
We've stayed at this location many times and it never disappoints. Staff goes above and beyond. The hot tub needs a little tlc. Room was very clean and comfy. Breakfast was nice with several options
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Front Desk pada tanggal 10 Jan 2024
We love to hear it Michelle! Thank you for choosing us for your travelling needs, we hope to see you again! Sincerely Front Desk

10/10 Sangat Bagus

Sonja

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everyone was soooo nice at the front desk! And they had a complimentary shuttle to take me to the rodeo which was a great surprise! Thank you!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Front Desk pada tanggal 5 Jan 2024
Thank you for the review, Sonja! We're so happy you enjoyed your stay and were able to utilize the shuttle for the rodeo!

10/10 Sangat Bagus

Sherri

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Front Desk pada tanggal 31 Des 2023
Thank you for the great review! I'm happy to see you enjoyed your stay, we will see you on your next visit!Sincerely, Front Desk

10/10 Sangat Bagus

Kathleen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed out stay. It was quiet except with a child upstairs jumping and running until midnight two nights of our three nights there. The hot tub was going to be painted but unpleasant. But staff very friendly and enjoyed having the suite. I'd stay again.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Front Desk pada tanggal 27 Des 2023
Kathleen,I'm sorry about your difficulties! We look forward to your next stay so we can make it special.

10/10 Sangat Bagus

Kandi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Front Desk pada tanggal 27 Des 2023
Kandi,We are so glad that you enjoyed your stay with us! We look forward to seeing you on your next stay.

10/10 Sangat Bagus

james

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Front Desk pada tanggal 8 Feb 2024
Thanks for the great review James! We look forward to seeing you on your next stay!Sincerely Front Desk