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"Overall, you can’t beat the location of this hotel! I do wish the customer service was more friendly. The hotel did not have hot water the last day of my stay, but the staff said "

"The shuttle was great...pickup from rental car facility and offered to take us to where we wanted to eat. The only complaint is that I assume the TV in the lobby was on all night and we could hear it in our room, which didn't allow us to get a lot of sleep. Maybe turning it down a bit would have helped. I thought it was another person's room but I don't think so. Loud enough to hear from 10:30 till we got up at 4 am"

"Very flexible check-in, and can check out later than some other hotels. Very clean, room looked brand-new!"

"Breakfast was good. Bathroom was newly renovated. Lobby area was nice."

"Clean place and good breakfast "

"I had the most amazing experience at the Watermark for an amazing price point. I’ll definitely be back."

"Location is so walkable to anywhere-Chinatown. We didn’t even use uber"

"Overall it’s fair to stay there. First of all, it’s our first family trip to DC, and we don’t really know the hotel doesn’t offer on site parking until we got there for check in. So we had the valet parking for the staying days and tipped the driver after checked out. Basically it’s $200 extra. Well, we do understand the hotel locates in the city, so it’s kind of fair. Secondly, the carpets in the room is pretty old and dirty, it has stains that could be seen. So I let my kids have their shoes on most of the time. The room keeper did the great job, at least the towels were clean. If the boss can upgrade the carpets and more, I would like to give another chance to stay here when we visit DC again. Thanks!"

"The breakfast was very good, but the options were very limited"