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Ulasan untuk Sofia Suites Hotel

3.5 out of 5
Sofia Suites Hotel
Queen Rania Street, Amman

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 6 dari 18 ulasan" "
Penilaian 8 - Bagus. 4 dari 18 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 18 ulasan" "
Penilaian 4 - Buruk. 1 dari 18 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 18 ulasan" "

7,0/10

Kebersihan

7,8/10

Staf & layanan

6,4/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
The room was spacious with 2 toilets and showers I don't think there were many people there though which is a same because its a nice building. Not much parking space in the car park but I think there is free parking on the street. The breakfast is too late and there is not western options. I would stay there again.
Menginap 2 malam pada bulan September 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Not too different
Was there for few days and this looked among the good ones in the price range. It also got less negative reviews. Unfortunately it got its downsides; it looked shiner in the image than the actual reality. Linens and towels are old , torn , wore out. bathrooms smelled stuffy a little. Breakfast starts at 8:30 AM and not all out there until 8:45!. And , same few choices every day , no juice or milk or coffee. Otherwise , its okay!
Menginap 2 malam pada bulan September 2019

2/10 Sangat Buruk

Anonymous, Singapore

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The room was outdated and did not have towels when we entered. When requested, the housekeeping staff gave us a small towel that is usually used for wiping the feet as their bath towels are at the dry cleaners. Breakfast was quite dull. Overall a pretty disappointing establishment.
Menginap 1 malam pada bulan April 2019

2/10 Sangat Buruk

Anonymous, Singapore

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The room was outdated and did not have towels when we entered. We then asked housekeeping for some towels and they got back to us with a small towel that is usually used to wipe the feet, because apparently their bath towels are still at the dry cleaners. Breakfast was dull as compared to other 3-star hotels in the area. Very disappointing experience.
Menginap 1 malam pada bulan April 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The location was good. The staff friendly and helpful.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari yassin pada tanggal 7 Apr 2019
Thank you very much for sharing! It is great to hear that you loved the hotel location and you found our staff truly helpful. I will definitely share your kind words with the team as a reminder of what they do best. Hope to welcome you back soon! All the best,

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 13 malam pada bulan Januari 2019
Tanggapan dari yassin smadi pada tanggal 21 Jan 2019
Hello, Thank you very much for taking the time to share your experience with us. It's great to know that everything was amazing during your recent stay. Hope to welcome you back soon! All the best,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff and service were excellent. Room was clean and comfortable. Price is great. Location was great with plenty of good restaurants, pharmacy and stores within 2 minute walk. Overall, I am very satisfied.
Menginap 8 malam pada bulan Desember 2018
Tanggapan dari yassin smadi pada tanggal 21 Jan 2019
Hello, Wow, what an amazing review. Thank you very much for sharing! It is great to hear that you loved the location of the hotel, the room provided met your expectations and you found our staff truly helpful. I will definitely share your kind words with the team as a reminder of what they do best. Hope to welcome you back soon! All the best,

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Our stay - junior suite
Staff was really nice and helpful. The location is great. The hotel itself is very outdated and not that clean.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Yassin smadi pada tanggal 24 Sep 2018
Thank you very much for taking the time to share your experience with us and for bringing areas of improvement to our attention. I have shared your comments with the relevant team who will be looking into where we can possibly improve upon the points you have made. We hope to see you back soon! All the best,

8/10 Bagus

anas, Saint Denis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Très bon hôtel
Excellent hôtel très proche de l'Université. idéal pour les étudiants.un personnel très affable et arrangeant. les chambres sont confortables et correctement équipées.
Menginap 3 malam pada bulan September 2018
Tanggapan dari yassin smadi pada tanggal 19 Sep 2018
Bonjour Anas Quel avis fabuleux! Nous sommes très heureux que vous ayez apprécié votre séjour chez nous. Nous sommes ravis de savoir que vous trouvez l'hôtel confortable et que nos talents ont rendu votre séjour inoubliable. J'ai partagé vos éloges à l'équipe et ils sont plus motivés que jamais. Bonne chance,

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Lack of cleaning
Hotel is ok, but rooms are not clean with always a lack of towels and soap
Menginap 6 malam pada bulan Maret 2018
Tanggapan dari Yassin Smadi pada tanggal 16 Mei 2018
Dear Valued guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I hope that I can convince you to change your mind about another visit to our property. Thank you

10/10 Sangat Bagus

Hassan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari yassin smadi pada tanggal 14 Mei 2018
Dear Mr. Hassan, We are so happy that you have enjoyed your stay with us and it was such a pleasure to have you with us. We are looking forward to welcome you back and assist you with your next trip.

10/10 Sangat Bagus

Hassan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Hassan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Kevin , NZ

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A nice overnight stay.
Very pleasant, helpful staff. We only had a basement room, but it was perfectly adequate for our needs.
Menginap 1 malam pada bulan November 2017
Tanggapan dari yassin smadi pada tanggal 30 Jun 2018
Dear Mr. Kevin, Thank you for your feedback and we will be looking forward to your next visit. Best regards

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan
Läget är bra i förhållande till Jordan university
Jag tyckte det var snålhet genomsyrade hotellet. De gjorde inte det lilla extra utan tvärtom så lite så möjligt. Man fick be om ett badlakan till fast vi var två och la inte vatten eller kaffe nästa dag till mini baren. De tände på varmvattnet när de man sagt till.
Menginap 2 malam pada bulan Oktober 2017
Tanggapan dari yassin smadi pada tanggal 4 Nov 2017
Dear Valued guest, Thank you very much for your candid review of your recent stay at our hotel. Kindly be informed that the extra bath towel is complementary upon request and the first coffee and tea sticks is free (hospitality welcome), extra sticks is upon request and charged at a nominal price also hot water always available, but sometimes hot water takes a short time to reach the faucet, especially if the room is not inhabited for a while. Thank you again & we hope to see you again soon.

6/10 Cukup Baik

Ed, USA

The room was clean and the water was hot, the conditions were what one would hope for when paying over 60 USD. HOWEVER the workout room, sauna, jacuzzi, swimming pool are ALL only available for women. Additionally, there is no cafe or coffee shop as advertised. There was only a room where continental breakfast was served during typical breakfast hours. Long story short; if you're picturing yourself getting in a quick workout then a swim, maybe a quick 15 minutes in the finnish sauna and turkish hammam, forget about it, its only for women. Also no lattes in the coffee shop, because it doesnt exist. Staff did not say thank you for my business. Guests beware.
Menginap 1 malam pada bulan September 2017
Tanggapan dari yassin smadi pada tanggal 2 Nov 2017
Dear Valued guest, Thank you very much for your candid review of your recent stay at our hotel. We would like to bring your attention that the hotel café is available on request at any time in the same restaurant Facility, you can request (coffee ,tea) from the staff available to serve you, also there are many famous brand cafés nearby the hotel (Starbucks, indoor etc), only a few steps away. Thank you again & we hope to see you again soon.

10/10 Sangat Bagus

Yamo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel close to the university
Good cooperative staff Availability of wifi and car parking facilities Clean room Nice and yummy restaurant Hotel is close to restaurants and cafes
Menginap 1 malam pada bulan Juni 2017
Tanggapan dari yassin smadi pada tanggal 17 Jul 2017
Dear Yamo Thank you very much for your candid review of your recent stay at our hotel. I were delighted to receive your note, and was especially pleased to read your kind words about our hotel. It made us happy to know that you have enjoyed your stay with us. You are always welcome to stay with us when your travels bring you this way.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Nice location. Very nice staff. Poor house keeping
Menginap 7 malam pada bulan Juni 2017
Tanggapan dari yassin smadi pada tanggal 9 Jul 2017
Dear Valued Guest Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope to see you again soon.