Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 687 dari 1000 ulasan" "
10 - Sangat Bagus
687
Penilaian 8 - Bagus. 269 dari 1000 ulasan" "
8 - Bagus
269
Penilaian 6 - Cukup Baik. 25 dari 1000 ulasan" "
6 - Cukup Baik
25
Penilaian 4 - Buruk. 11 dari 1000 ulasan" "
4 - Buruk
11
Penilaian 2 - Sangat Buruk. 8 dari 1000 ulasan" "
2 - Sangat Buruk
8
9,6/10
Kebersihan
9,4/10
Staf & layanan
9,0/10
Fasilitas
9,4/10
Kondisi & fasilitas properti
8,8/10
Ramah lingkungan
Ulasan
6/10 Cukup Baik
Masayoshi
22 Mei 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Masayoshi
Menginap 5 malam pada bulan Mei 2024
8/10 Bagus
Sonja
Bepergian dalam rombongan
17 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The convenience of the location is that it’s a short walk to the Amsterdam-Zuid station making it easy to go in to town. The rooms are large & inexpensive compared to hotels in the center of the city. The area is a bustling modern business district w/many young professionals, and places to eat ( a grocery store, too) Also a fast frequent train to the airport. I’d highly recommend and look forward to staying there again.
Sonja
Menginap 4 malam pada bulan April 2024
Tanggapan dari Shuai pada tanggal 23 Mei 2024
Dear Sonja,Thank you for your enthusiastic review. We are thrilled to hear that you appreciated our strategic location close to Amsterdam-Zuid station, and found value in our spacious rooms. It's wonderful to know that you enjoyed the vibrant surroundings and the convenience of nearby amenities. Our team is always trying our best to provide extraordinary experiences to our guests. Your recommendation is highly appreciated.We look forward to welcoming you back to Crowne Plaza Amsterdam-South.Best Regards,Shuai from Crowne Plaza Amsterdam-South
10/10 Sangat Bagus
JC
Bepergian bersama teman
5 Mei 2024
Disukai: Fasilitas
The outside was dirty with garbage and cigarette butts. We found previous guests glasses and tissues beside our bed in the pocket. The one bed appeared to have been laid in.
JC
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Shuai pada tanggal 6 Mei 2024
Dear JC,We appreciate you taking the time to provide us with your feedback. We sincerely apologize for the issues you encountered during your stay, particularly regarding the cleanliness. It’s our priority to ensure that our guests have a comfortable and pleasant stay, and we regret that your experience fell short of expectations. We will strive to improve our level of service and be more attentive to maintain the cleanliness of the surroundings.We hope to have the opportunity to welcome you back in the future for a much better experience.Best Regards,Shuai from Crowne Plaza Amsterdam-South
10/10 Sangat Bagus
Daniel
1 Mei 2024
Daniel
Menginap 1 malam pada bulan April 2024
2/10 Sangat Buruk
mami
26 Apr 2024
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I got allergic reactions due to the carpet and used tick repellent.
Cleaning was not perfect (several kinds of hairs) in the room.
There seemed to be a scan camera in the room ( for security reasons?)
The lady at the front desk told me wrong room number when I checked in.
mami
Menginap 2 malam pada bulan April 2024
Tanggapan dari Shuai pada tanggal 29 Apr 2024
Dear Mami,We sincerely regret to hear about your recent experience at our hotel. The comfort and safety of our guests are our utmost priorities. We apologize if you felt discomfort due to the carpet and cleaning standards. We strictly adhere to cleanliness protocols and take your feedback very seriously. We are also concerned about your mention of a scan camera in the room. We assure you that we respect our guests' privacy to the highest degree, it is likely to be the smoke detector. There may have been a misunderstanding at the front desk regarding the room number and for this, we apologize. We truly value your feedback, and we will strive to improve our communication during check-in to ensure a more comfortable overall experience. We hope that we will have another chance to serve you better in the future.Best Regards,Shuai from Crowne Plaza Amsterdam-South
10/10 Sangat Bagus
Rahul
Bepergian bersama keluarga
1 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff and a very accommodating Hotel manager. I made a mistake and reserved a wrong room configuration. The manager was kind enough to let us change the room after we got it and felt that the stay would be difficult.
Very good connectivity with public transportation - Metro, Tram, Bus.
Rahul
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Shuai pada tanggal 2 Apr 2024
Dear Rahul, Thank you so much for your kind words about our staff. We are delighted to hear that you found our team accommodating and that we were able to rectify the room configuration. At Crowne Plaza Amsterdam-South, guest satisfaction is our top priority, we are glad that we could assist you promptly to make your stay more enjoyable. Also, we appreciate your positive feedback regarding our connectivity with public transportation and easy access to Metro, Train, and Bus services. We hope to have the pleasure to welcoming you back for another excellent stay. Shuai from Crowne Plaza Amsterdam-South
10/10 Sangat Bagus
Krista Kim
Bepergian bersama keluarga
24 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Same as most hotels in Holland One thing for sure at the hotel they should source a different company for the toilet paper :)
Krista Kim
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Shuai pada tanggal 25 Mar 2024
Dear Krista, Thank you very much for writing this feedback. We are always looking for ways to enhance our guest experiences, and we have taken note regarding the toilet paper quality. We will certainly consider exploring alternatives for toilet amenities to ensure that your stay is comfortable. In fact, to comply with our sustainability advocacy, our toilet paper provided by The Good Roll is 100% tree-friendly, and 50% of The Good Roll’s net profit is donated to Africa for building toilets. Again, we appreciate your input, and are confident about making your next stay even more comfortable. Shuai from Crowne Plaza Amsterdam-South
8/10 Bagus
Daniel
Traveler bisnis
11 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice and decent Hotel but could do better.
It is a very nice and good located Hotel I would book it again. The only thing is they forgot to clean my room, I told them at 8am to please clean my room I will be back in the later afternoon. The room was not cleaned, I think it is an Amsterdam thingi. Happened already twice now even if I asked kindly in advance to do it. I got a late check out and a breakfast, but only after I went all Karen to the Reception that this is not cool. I know it is First World problems but I pay for a service and my new year resolution is, if it is not right I pay less. I have pride in my job too when I do things. The Breakfast was very nice. Like I said I would book it again but it was not cool that I had to tell them that this is not cool and after that discussion they offered me free breakfast. Usually I would not even have to discuss in a 4 Star Hotel about those things.
Really excellent service, very comfortable, clean hotel
Traveler terverifikasi
Menginap 3 malam pada bulan Desember 2023
4/10 Buruk
Elias
1 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Hôtel agréable, les personnes qui y travaillent sont incroyablement disponibles et gentil
Cependant, il faisait froid dans les chambres. De plus le parking juste à coter de l’hôtel « QPARK » n’est vraiment pas sécurisé ! Je me suis fait cassé le carreau de ma voiture.
Elias
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Mai-linh from Crowne Plaza Amsterdam-South pada tanggal 18 Jan 2024
Dear Elias,Thank you for taking the time to write this review. We are truly sorry to hear what happened to your car, unfortunately we do not manages Q-park, it is best to remove all your belonging when staying in a parking. It is great to hear the rest of you stay went well, next time do not hesitate to ask our staff for extra blanket, they will be happy to help you.Hopefully we will have the chance to welcome you again.
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Maximilian
Menginap 1 malam pada bulan Oktober 2023
10/10 Sangat Bagus
Alessandro
25 Sep 2023
Alessandro
Menginap 3 malam pada bulan September 2023
8/10 Bagus
Lindsay
Bepergian bersama teman
24 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Only one train stop from the airport- and a short underground ride to the town centre- great venue.
Lindsay
Menginap 3 malam pada bulan September 2023
Tanggapan dari Anais from Crowne Plaza Amsterdam South pada tanggal 25 Sep 2023
Dear Lindsay, We are so happy to read you enjoyed your stay at the hotel. We are indeed ideally located from both the airport (in just 15 minutes) and the city center (just 10 minutes by metro) - We hope you had the best time in Amsterdam and to see you again in our beautiful city. Kind regards,
10/10 Sangat Bagus
Juan, Miami
Traveler bisnis
19 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great and quiet hotel. Great and friendly staff
Juan
Menginap 4 malam pada bulan September 2023
Tanggapan dari Anais from Crowne Plaza Amsterdam South pada tanggal 25 Sep 2023
Dear Juan, Thank you for taking the time to leave this lovely review. We are always happy to hear our staff left a good impression. We always thrive to provide the best services. We look forward to seeing you again in Amsterdam, Kind regards,
Tanggapan dari Anais from Crowne Plaza Amsterdam South pada tanggal 25 Sep 2023
Dear Adam, Thank you for your review and we would love to hear more about your experience and what we could do better. Feel free to reach out per email or phone or even on social media. We are always curious to hear more from our guests
10/10 Sangat Bagus
Teri
10 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was so friendly and hotel was gorgeous! Food was also excellent in the restaurant! Thank you for being so accommodating!
Teri
Menginap 1 malam pada bulan September 2023
Tanggapan dari Anais from Crowne Plaza Amsterdam South pada tanggal 11 Sep 2023
Dear Teri, it was our pleasure to have you with us in Amsterdam and we are glad we could make your stay memorable. We look forward to have you back and wish you a great day.
10/10 Sangat Bagus
Marleen
Bepergian bersama keluarga
10 Sep 2023
Disukai: Fasilitas
Clean, chique and very nice employees
Marleen
Menginap 1 malam pada bulan September 2023
Tanggapan dari Anais from Crowne Plaza Amsterdam South pada tanggal 11 Sep 2023
Dear Marleen, Thanks a lot for the kind words and for taking the time to leave this review. We are glad you had a great stay in Amsterdam in our hotel and we hope to see you in our beautiful city soon again.
10/10 Sangat Bagus
Melissa
Bepergian bersama keluarga
10 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wir haben kurzfristig ein Zimmer im 11. Stock buchen können. Der Aufenthalt war trotz hohem Aufkommen - zahlreiche Flugstornos - hervorragend. Das Personal sehr freundlich und zuvorkommend. Sie gaben uns ein Getränk gratis, für die lange Check-in Zeit. Sehr eine gepflegte und ruhige Umgebung. Der Bahnhof Amsterdam Zuid ist in 5 Minuten zu Fuss einfach zu erreichen. Dieses Hotel ist sehr zu empfehlen.
Melissa
Menginap 1 malam pada bulan September 2023
Tanggapan dari Anais from Crowne Plaza Amsterdam South pada tanggal 11 Sep 2023
Dear Melissa, Thank you for taking the time to leave this review. We are glad you had a great time and our staff made you fell at home. The station being so nearby is really handy indeed, to visit all there is to do in Amsterdam. We hope to see you again soon in our city.
10/10 Sangat Bagus
Tina
10 Sep 2023
Tina
Menginap 1 malam pada bulan September 2023
10/10 Sangat Bagus
SARAH WHITE
10 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very accomodating and pleasant staff who dealt with an onslaught of unhappy travelrs coming from the airport.
SARAH WHITE
Menginap 1 malam pada bulan September 2023
Tanggapan dari Anais from Crowne Plaza Amsterdam South pada tanggal 11 Sep 2023
Dear Sarah, Thank you for your kind review. We thrive to offer the best guest experience and this really motivates us. We are glad you enjoyed your stay in Amsterdam.
Good location in the business sector a 10 min taxi/Uber ride to centre, approx euros 30
Mr Paul
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Anais from Crowne Plaza Amsterdam South pada tanggal 11 Sep 2023
Dear Mr Paul. It's great to read such review. Thank you for taking the time to share with you how your stay was. Our hotel is indeed really well located to discover the whole city. We hope to see you again soon in Amsterdam and wish you a great day.
Tanggapan dari Anais from Crowne Plaza Amsterdam South pada tanggal 5 Sep 2023
Dear SHOTA. thank you for taking the time to leave this review about your stay at the hotel. We are so happy you had a great experience! We hope to see you again real soon in Amsterdam.
10/10 Sangat Bagus
Gregory
25 Agu 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Gregory
Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari Anais from Crowne Plaza Amsterdam South pada tanggal 28 Agu 2023
Dear Gregory, we are so glad to see you appreciated your stay at the hotel and we already look forward to welcoming you again in Amsterdam,
Amazing stay friendly staff lovely room and bathroom and a lovely view of the river
April
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Léa from Crowne Plaza Amsterdam-South pada tanggal 24 Agu 2023
Dear April, Thank you for your kind words about your recent stay with us.We are delighted to hear that you had an amazing experience at our hotel. Our team works hard to ensure that every guest feels welcomed and comfortable, and we are thrilled that our efforts made your stay memorable.It's great to know that you enjoyed the lovely view of the river from your room, as well as the comfortable accommodations.We look forward to the opportunity of hosting you again for another wonderful stay in the future.Sincerely, Lea from Crowne Plaza Amsterdam-South
10/10 Sangat Bagus
Jennifer
Bepergian bersama teman
16 Agu 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good customer service, clean, great amenities for the price.
Jennifer
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Anais from Crowne Plaza Amsterdam South pada tanggal 17 Agu 2023
Thank you Jennifer for the kind words and the great review. Have a great day and we look forward to seeing you again in Amsterdam
10/10 Sangat Bagus
Tammy, Irwin
15 Agu 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great breakfast. Room was quiet and clean, an overall pleasant stay.
Tammy
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Léa from Crowne Plaza Amsterdam-South pada tanggal 16 Agu 2023
Dear Tammy, We appreciate you choosing our hotel for your stay and for sharing your feedback with us. It's wonderful to hear that you had an overall pleasant experience.We're glad that you enjoyed our breakfast offerings. We believe that a great breakfast is the foundation of a good start to the day, and we're pleased that it contributed positively to your stay.A quiet and clean room is essential for a comfortable stay, and we're delighted that your room met these expectations. Thank you for taking the time to share your thoughts. We hope to have the opportunity to welcome you back in the future.Sincerely, Léa from Crowne Plaza Amsterdam-South
2/10 Sangat Buruk
James
15 Agu 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worst hotel Ive ever stayed at. No hot water, terrible staff who are rude. Rooms are very basic and definitely not worth the money plenty better hotels in Amsterdam for the price.
James
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari the team from Crowne Plaza Amsterdam South pada tanggal 17 Agu 2023
We are sorry that you felt the need to leave this review, despite us clearly explaining to you and your group that the open consumption of illicit narcotics is illegal and represents an unacceptable risk to our colleagues and guests. We had hoped to close the matter discreetly in person but we have sadly been disavowed of such a notion. We have now reported your behaviour to the authorities.Regards
Tanggapan dari Léa from Crowne Plaza Amsterdam-South pada tanggal 14 Agu 2023
Dear Masami, Thank you for choosing to stay with us for 4 days. We are delighted to have had the opportunity to take care of you during your time here. Your comfort and satisfaction are of the utmost importance to us.We're pleased to hear that our Japanese staff member was able to provide you with a reassuring and comfortable experience during your stay. We strive to create an environment where all our guests feel welcome and at ease, regardless of their background or needs.We apologize for any inconvenience you experienced with the refrigerator during your stay. However, we're glad that we were able to address the issue promptly after you contacted us. Our dedicated team is always here to ensure that any concerns you have are resolved as quickly as possible.Once again, thank you for choosing our hotel.We would be more than happy to welcome you back.Sincerely, Léa from Crowne Plaza Amsterdam-South
Excellent hotel- very friendly and helpful staff. Very generous breakfast. Near train station which takes you into central station in 10 minutes.
Karen
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Léa from Crowne Plaza Amsterdam-South pada tanggal 16 Agu 2023
Dear Karen, Thank you for choosing our hotel and for taking the time to share your experience. We are delighted to hear that you had an excellent stay with us and that our staff, breakfast, and convenient location contributed to your positive impression.We are thrilled that our team members were able to provide you with a friendly and helpful service throughout your stay. Our aim is to ensure that every guest feels welcome and well taken care of.It's great to know that you enjoyed our generous breakfast offerings. We believe that a hearty breakfast is the perfect way to start the day and we're glad you found it satisfying.Once again, thank you for your kind words and recommendation. We hope to have the pleasure of welcoming you back in the future. Sincerely, Léa from Crowne Plaza Amsterdam-South
Ottimo hotel. Camera spaziosa e con bollitore e frigo. Bottiglia d'acqua sempre disponibile. Vicino alla stazione ZUID a circa 5 minuti a piedi. Buona colazione.
FILIPPO
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Léa from Crowne Plaza Amsterdam-South pada tanggal 16 Agu 2023
Dear FILIPPO, Thank you for choosing our hotel for you stay. We are really happy to hear that you had a pleasant time here and that you enjoyed the amenities and services offered.We are glad that your room spacious and well equipped with a kettle and refrigerator. Our priority is to ensure that our guests feel comfortable and welcome during their stay.Our location near Zuid station is definitely an advantage for many guests, making it easier to explore the city and its surroundings. We hope you had the opportunity to take advantage of this convenience during your stay.Finally, we are glad to hear that you enjoyed our breakfast. We always try to offer a wide variety of options to satisfy the tastes of all our guests. Thank you again for your preference. We truly hope to welcome you back to our hotel in the future. Sincerely, Léa from Crowne Plaza Amsterdam-South
8/10 Bagus
Jill
28 Jul 2023
Disukai: Staf & layanan
Friendly, helpful staff, excellent breakfast, close to Amsterdam Zuid station. Quite far from centre of Amsterdam, hotel restaurant very expensive and food poor quality, rooms tired and in need of upgrade, shower old and tiles stained. Wouldn’t stay here again.
Jill
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Léa from Crowne Plaza Amsterdam-South pada tanggal 31 Jul 2023
Dear Jill, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff friendly and helpful during your stay. Providing excellent service is one of our top priorities, and we are glad that our team made a positive impression on you.Moreover, we are delighted that you enjoyed our breakfast offerings. We take pride in offering a variety of delicious options to start your day on a positive note.However, we regret to learn that some aspects of your stay did not meet your expectations. We apologize for any inconvenience caused by the distance of our hotel from the city center. We understand that proximity to the main attractions is an essential factor for many guests, and we appreciate your feedback on this matter.We take your comments about the condition of the rooms and shower very seriously. Please rest assured that we are constantly working to maintain and upgrade our facilities to provide a comfortable and enjoyable experience for all our guests.We sincerely apologize for any shortcomings you experienced during your stay. Your feedback is invaluable to us, and we appreciate your candidness as it allows us to address and improve upon the areas that need attention.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for an improved experience.Sincerely, Léa from Crowne Plaza Amsterdam-South
10/10 Sangat Bagus
Muhammed
26 Jul 2023
Muhammed
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Anais from Crowne Plaza Amsterdam South pada tanggal 16 Agu 2023
Thank you Muhammed for your review. It was a pleasure to have you and we look forward to see you again in Amsterdam.
Tanggapan dari Anais from Crowne Plaza Amsterdam South pada tanggal 16 Agu 2023
This is such a great review. Thank you for taking the time and we are really proud that you evaluated your stay 10 out of 10. We look forward to see you again in Amsterdam.
10/10 Sangat Bagus
Michael
22 Jul 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Michael
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Anais from Crowne Plaza Amsterdam South pada tanggal 16 Agu 2023
Thank you for this great review, Michael. We are glad you enjoyed your stay and hope to see you again in Amsterdam.