Apartemen di An Giang

"Here what I didn’t like as follows: The room I received did not match the room description on Expedia. * The front desk said they only received a reservation for two king beds, even though your Expedia confirmation showed two king beds, two twin beds, and a sofa for the two rooms. * The staff argued with me instead of trying to resolve the issue professionally. * Although they eventually provided another room, it wasn’t the room category i paid for because it lacked the balcony and beach view i...

"部屋からの景観は最高でしたが、それ以外は良くなかったです。普通のホテルのようなフロントがあってチェックインする方法と全く違い、建物に到着したら連絡をし、担当の方が代理でチェックインした後ルームキーを渡しにきてくれるというシステムであり、それを理解するのにすごく時間がかかりました。そして担当の方とやり取りするコミュニケーションツールが電話しかなく、かなり苦慮しました。その後、シャワーのお湯が弱く問い合わせしましたが、もちろん返事が帰返ってくることはなく、早く違うホテルにいきたかったです。景観はバッチリで花火も見れたため、景観以外は何とも言えない状況でした。"

"You have to know there is no physical place to check in. You have to call a number they give us a nice and 2 days later they said we have to change ´´´we will upgrade yoû’´ it was only same condo but 2 floors higher. Not better. And ask us to change room one hour in advance 😡 be advise this place is nice but management is very poor"

"Room ok. Bed like a rock. As usual no tv. No staff reception. Needed help. 12.15 am I was just open for them to play lights. I said get out of here. How dare they wake me. Absolutely no service"

"Clean, friendly host, good communication."

"Accueil très sympathique Très bel endroit arboré avec piscine très granquille. à recommander chaudement. "