Resepsionis

Ulasan untuk Ramada by Wyndham Anchorage

2.5 out of 5
Ramada by Wyndham Anchorage
115 East 3rd Ave, Anchorage, AK

Ulasan

5,8
Penilaian 10 - Sangat Bagus. 143 dari 1002 ulasan" "
Penilaian 8 - Bagus. 230 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 205 dari 1002 ulasan" "
Penilaian 4 - Buruk. 213 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 211 dari 1002 ulasan" "

6,2/10

Kebersihan

7,0/10

Staf & layanan

5,2/10

Fasilitas

5,4/10

Kondisi & fasilitas properti

5,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan
Close to Alaska RR station shuttle train station.
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Lisa

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

??

Tidak Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Armond

Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Rogie

Traveler bisnis
Great stay
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Adam, Palmer

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pleasant
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Gregory

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I have not been taken care of and almost put on streets for there mistake
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Bret

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Like every building in anchorage, you can hear everything your neighbors are doing, and mine were partying all night. No sleep, horrible time.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Deidra

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My daughter was exposed to bed bug bites. The rooms weren’t cleaned when we got there. After about 20 minutes with the staff trying to find a decent room,they finally put us in a room where my daughter was bitten by bed bugs. Also noisy rowdy guests. Staff trying to enter the room without announcing themselves. It was a horrifying experience. Having to take my daughter to the ER in the middle of the night because I could to figure out what was causing the itching and bumps. Would never go back there again!!!
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

Michael

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Jimbo

Tidak Disukai: Kebersihan
Ok
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Ina

As soon as I checked in I got a room that wasn’t clean and the beds were messy. They gave us a different room yet at 6 and 9am staff knocking on the door to clean it up! I asked why they even bothering when check out is at 11am!!! Couldn’t sleep in and just felt rushed!!
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Rome

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Advertized w/breakfast …. No breakfast served. Just coffee…false advertisement. Should get some credit back. Will not recommend.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Lola pada tanggal 25 Apr 2024
Rome,We want to apologize for the experience that you received while staying at the Ramada. Here at Ramada we strive to exceed your expectations and we hope that you would consider staying with us again so we can better serve you.

10/10 Sangat Bagus

Alicia

Disukai: Fasilitas
Front desk was very helpful. Breakfast didn’t have waffles. Room was comfortable.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Lola pada tanggal 18 Apr 2024
Alicia,Thank you for the wonderful review and hope to see you again soon.

6/10 Cukup Baik

Benjamin

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Wasn’t bad, but I’ve had better. Looked like they were in the middle of a remodel. Electric outlet in bathroom didn’t work. Other than that, it was clean and tidy. Good for the price.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Lola pada tanggal 18 Apr 2024
Benjamin,Thank you for the wonderful review. We are in the middle of remodeling we should be up and ready here in a few days. Thank you and hopefully we will see you again soon.

2/10 Sangat Buruk

Kaelene, Ketchikan

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nobody answered phones, nobody was there, no service at all. Looked rundown drug den style with broken windows and boarded up. No news at all that the place was closed or anything! Felt super unsafe just driving up. They took my reservation but never told me the place wasnt actually running! Super upset just stayed there within the year only for it to not be running its very ominous and unsafe feeling...i dont recommend this place anymore at all. Called the desk and yet nobody answered but when called to make reservations they answered...it doesnt make sense.
Menginap 7 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jacqueline

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Rikki-Lee

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Staff were rude and unhelpful. Included breakfast but that ‘just wasn’t available’ with no explanation. Toilets blocked, TV didn’t work, door didn’t close properly, heater wouldn’t turn down. Overall very rundown and unwelcoming.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 16 Jan 2024
Dear Rikki-Lee ,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Anchorage Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Ana

4/10 Buruk

Maria

Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Kimberly

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
First the shuttle was supposed to pick me up at the airport and that didn’t happen led to a $30.00 cab fare. No towels or soap. Unable to sign on WiFi. No remote for television and one supplied didn’t work! I made 3 trips down to the front desk and still didn’t have issues resolved. Would not recommend.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 16 Jan 2024
Dear Kimberly,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Anchorage Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had an uncomfortable experience with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Ana

2/10 Sangat Buruk

John

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This place is disgusting. I wouldn't have made it a night if I could've offereded to stay anywhere else in anchorage.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 16 Jan 2024
Dear ,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Anchorage Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Ana

4/10 Buruk

Charles

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Parking lot has not been plowed properly, and since snow melted and froze again, it’s an icy parking lot. The toilet flushing mechanism fell apart, and the tv needed repair. Also I had booked a room with a jacuzzi, but had to move to a different option since the owners decided to come in and take the room from me. I tried to discuss my issues with that, but was quickly dismissed. I live in town, and wanted a couple days get away, but I won’t be coming back.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 16 Jan 2024
Dear Charles,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Anchorage Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had an uncomfortable experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Ana

6/10 Cukup Baik

Victoria

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The doors to the rooms were very difficult to open. Lose and took multiple tries for the door to open and even then you had to force it a little. The first time they put me in had a broken extra security latch. There was a fee for early check in which I was okay with paying because I was 2 hours early but then it took a half an hour to check me in and then I had to change rooms so the fee wasn't worth it.
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Diane

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very rude customer serivce
Menginap 1 malam pada bulan November 2023

4/10 Buruk

Margaret

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakdown of communications at front desk. resturant closed during Covid, did not re-open, not updated on site. It was a reason we had chosen this property. Overheard maintenance worker say he couldn't keep working without being paid. Low staff moral. Noisey with jets and trains. Bathroom taps leaking. Place needs an upgrade!
Menginap 3 malam pada bulan Juli 2023

6/10 Cukup Baik

Arthur

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
We had a delay flight arrival in Ted Stevens Anchorage International Airport Oct.06,2023 11:37pm. And upon arrival at the hotel early morning our checking completed before 3:00am of Oct.07,2023. The black lady at the front desk let us wait for less 2 hours, looking at computer screen, sit n stand and walk in the lobby and returned to the front desk, walked back n forth. Other guest walking by between 1:00am-3:00am told us your still here at the lobby. My wife was already sleeping at lobby chair for a long wait. If there's cctv at the lobby by Oct 07 2023 of early morning. The review is justified complained.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Salim

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Desiree

Disukai: Staf & layanan
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Ousman

Disukai: Kebersihan, kondisi & fasilitas properti
It’s alright I asked a little assistance nobody shows up… otherwise the property is clean and safe
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

SARAHANNE, Anchorage

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Blake

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

6/10 Cukup Baik

Ryan

Traveler bisnis
Tidak Disukai: Staf & layanan
I booked a room and paid in full online. When I arrived at 9pm to check in I was notified that there was nobody to check me in until midnight. I explained to the only guy there "the driver" that my room was prepaid and that I just got off the graveyard shift that morning and been up all day. He made several calls, went on face book and finally found somebody to walk him through the check in process. I really appreciate this guy's effort to get me some sleep but it shouldn't have been necessary. How can a hotel run with no staff at the desk? I will never stay here again.
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Joshua

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Jeremy

Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Doreen

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I would recommend that no one stay here. The only positive about it is that you can walk to anywhere you want to go downtown.
Menginap 4 malam pada bulan Oktober 2023

6/10 Cukup Baik

Evelyn

Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Tom

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No maid service the entire stay, room door very hard to close
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Karl S

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Susan

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Savannah

Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Erika

Disukai: Fasilitas
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Place seemed really dated and not cared for
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Nick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
People are nice clean safe to stay
Menginap 2 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Sean

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Not worth it!
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Marcellus

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Diane

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Steven

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
Not a good stay
The place was loud with people fighting above me. The walls were patched and not painted. Possibly some mold in the bathroom.
Menginap 2 malam pada bulan September 2023

2/10 Sangat Buruk

Tim

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Staff was the only thing good.
Menginap 3 malam pada bulan September 2023