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Ulasan untuk Selah Hotel

2 out of 5
Selah Hotel
6a Calle Poniente 58-1A, Antigua Guatemala, Sacatepequez

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 10 dari 24 ulasan" "
Penilaian 8 - Bagus. 7 dari 24 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 24 ulasan" "
Penilaian 4 - Buruk. 1 dari 24 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 24 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

7,6/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Gerardo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 2 malam pada bulan November 2022

10/10 Sangat Bagus

HECTOR

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was a pleasure to stay there nice people and friendly I recommend 100 per cent 👍👍👍💯
Menginap 1 malam pada bulan Oktober 2022

6/10 Cukup Baik

Ronald

Bepergian dalam rombongan
Tidak Disukai: Kenyamanan kamar
Bien, el único inconveniente el estacionamiento que está lejos de ls instalaciones del hotel me tuve que estacionar en la calle y con el temor que me pusieran cepo como me lo manifestó la misma persona que nos recepcióno
Menginap 1 malam pada bulan September 2022

2/10 Sangat Buruk

Juan

Bepergian bersama keluarga
Our booking was not respected when we arrived we had to look for another hotel last minute.
Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Christopher

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Quiet and off a busy street. Internet was nonexistent. Good location.
Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
de los mejores
todo excelente, amabilidad de los encargado, tiene su propia cafeteria y ademas una terraza, me encanto
Menginap 4 malam pada bulan Desember 2021
Tanggapan dari SELAH HOTEL & CAFE pada tanggal 15 Jan 2022
Nos alegra que su estancia haya sido de su agrado, nos ponemos a las ordenes siempre

10/10 Sangat Bagus

chen osher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari SELAH HOTEL & CAFE pada tanggal 28 Okt 2021
Muchas gracias por sus comentarios, estamos felices de haber cubierto sus espectativas.

8/10 Bagus

anthony

Disukai: Kebersihan, kondisi & fasilitas properti
Selah Hotel
Simple room at a low price. If your not looking to spend much money or time in the hotel this is a good place. 3 Things we didnt like were the extremely tiny bathroom, everything seems to echo in the hallway at night and it was a little further from the tourist attractions than our other hotels were, but the price was great
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari SELAH HOTEL & CAFE pada tanggal 28 Okt 2021
Señor, Frías, agradecemos sus comentarios, ya que esto nos ayuda a mejorar nuestros servicios.

10/10 Sangat Bagus

Julian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hermoso hotel.. limpio y el personal muy amable. Volveria mil veces.
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari SELAH HOTEL & CAFE pada tanggal 23 Okt 2021
muchisimas gracias por sus comentarios estos nos ayudan a mantener y mejorar nuestro servicios cada dia..

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Juli 2021
Tanggapan dari Selah pada tanggal 9 Agu 2021
Esperamos que vuelva pronto y poder brindarle un mejor servicio.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
nada me gustó habitación minúscula, pésimo WIFI, señal de cable super lenta, baño se salía el agua hacia la habitación, no había lámpara en la habitación solo un bombillo que podía electrocutarse uno. Muchas restricciones por las sábanas.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Bma. Casa Sta. Lucia. pada tanggal 8 Mar 2019
buenos dias, lamentamos que haya tenido esta experiencia, agradecemos sus comentario es nos permite mejorar nuestras debilidades, ya los administradores están trabajando en ellas.

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2019

8/10 Bagus

Mario

Stayed one night on our way to an early morning flight from San Salvador,s airport. The hotel is very conveniently located at about 4-5 minute's drive from the airport. The concierge can arrange a cab any time of the day at a price of 3 USD per person. Not much to do around the hotel, but it's a perfect stay travelllers to the airport and yiu can find food (either at the hotel or at an adjacent buffet restaurant). Room was good for the price and with good a/c and internet.. the staff are nice and supportive.I would recommend this hotel if you are looking for an affordable place convenient to the airport.
Menginap 2 malam pada bulan November 2018
Tanggapan dari casa Santa Lucia Hotel. pada tanggal 5 Des 2018
Thank you for you Coment. but i think, i not for us. because we are a 45 minutes from air port and we are not ofering food service.

8/10 Bagus

Wanderhoof, west Canada

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A good economical choice
Bare bones but very clean and friendly staff. The staff I encountered had very limited English but went all out to ensure I understood map directions. 15 minute walk to town center at a moderate pace. Close to the big market, 2 grocery stores, a bank, atms, transportation. It cost me $35 CSN a night at high season. The only drawback was overnight noise from the traffic and fighting barking feral dogs, and the neighbor’s rooster mixing up dawn with 4 a.m. crowing.
Menginap 8 malam pada bulan Maret 2018
Tanggapan dari Recepción. pada tanggal 6 Apr 2018
Good afternoon. It was a pleasure to stay at Casa Santa Lucía Hotel. The opinion of our guests is very important for the improvement of our services and attention. Thanks for comment!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice hotel close to downtown
Everything was lovely except the shower drain was slow and overflowed on the floor.
Menginap 1 malam pada bulan Maret 2018
Tanggapan dari Recepción. pada tanggal 29 Mar 2018
Good afternoon. It was a pleasure to stay at Casa Santa Lucía Hotel. The opinion of our guests is very important for the improvement of our services and attention. Thanks for comment!

8/10 Bagus

Alisha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and quiet hotel near downtown Antigua
Downtown Antigua has some great street food and wonderful bread shops!
Menginap 8 malam pada bulan Februari 2018
Tanggapan dari Recepción. pada tanggal 8 Mar 2018
Good morning, Alisha. It was a pleasure to stay at Casa Santa Lucía Hotel. The opinion of our guests is very important for the improvement of our services and attention. Thanks for comment!

10/10 Sangat Bagus

Ciara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly service and hassle-free check-in. Walking distance to all attractions in Antigua city centre. Excellent value for money.
Menginap 5 malam pada bulan Januari 2018
Tanggapan dari Recepción. pada tanggal 31 Jan 2018
It was a pleasure that you stayed at Casa Santa Lucía Hotel. Your opinion is very important to us. Thanks for comment!

6/10 Cukup Baik

Mari, Nicaragua

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Watch for their inconsistencies!
The hotel was in good conditions, "shared" bathrooms were always clean and much better than I could have expected. The staff was friendly BUT we had a major inconsistency. When I booked a DOUBLE occupancy room, you'd assume I'm entitled to using the double occupancy I paid for. The next morning after our check in, the lady at the front desk explained that since my reservation only had my name in it, they were only expecting 1 person and had only CHARGED for 1 person, so I would have to pay more because it was two of us in a double occupancy room. A friend, who also booked a double occupancy room, was by himself and they pretended that since they were trying to charge us on a per-person basis, they could skip charging him that way too. When he asked for a refund since he had paid for a double room but was 1 person, they only agreed to give him 8% back which is NOT what they were charging me. When we asked to talk to a manager or someone higher up, we always got excuses and never were able to speak to anyone. The way they handled this situation was completely unprofessional and I'd advice anyone staying here to ASK clearly what they are being charged for because what happened to us did not make any sense at all. It's disappointing to have a dissatisfactory experience when everything else in the hotel was perfectly fine but we were there for three days and could not get a solution or a higher up to get in contact with us which is terrible customer service on their part.
Menginap 3 malam pada bulan Agustus 2017

10/10 Sangat Bagus

Blanca Elvia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Me gusto
Limpio y el personal muy mable
Menginap 1 malam pada bulan April 2017
Buenas tardes, Blanca. Fue un placer que se hospedaran con nosotros. Su opinión es muy importante para nosotros. Gracias por comentar!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super
Todo muy bien y seguro, lo más agradables las señoras del personal y las instalaciones muy limpias
Menginap 3 malam pada bulan Juli 2017
Tanggapan dari Casa Santa Lucía Hotel pada tanggal 24 Jul 2017
Buenas tardes. Fue un placer que eligieran nuestro hotel para su estadía. Su opinión es muy importante para nosotros. Gracias por comentar!

6/10 Cukup Baik

David Estuardo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Rent men lidt larmende
Værelset var fint rent. Okay størrelse (vi sov med en dobbeltseng) men der var ret meget larm om aftenen. Varmt uden aircondition og uden blæser men det gik. Sengen var lidt hård men dejligt sengetøj. God service. Wifi virker kun i lobby og ikke på værelserne. Så lydt på værelserne :-D Små små toiletter og bade men god stand - hvis man ikke har klaustrofobi. Alt i alt passer prisen godt til det hele
Buenos días, Sr. David. Fue un placer tenerle en Casa Santa Lucía Hotel, estamos trabajado en la mejora de nuestros servicios, siempre pensando en nuestros huéspedes. Su opinión es muy importante para nosotros, gracias por comentar.

10/10 Sangat Bagus

JOSE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
hotel familiar y bien ubicado
Excelente en todo sentido
Buenas tardes, José. Fue un placer tenerle en Casa Santa Lucía. Cada día trabajamos en la mejora de nuestros servicios y atención a nuestros huéspedes. Su opinión es muy importante para nosotros, gracias por comentar!

6/10 Cukup Baik

Andre D, Montreal, Qc

Disukai: Staf & layanan
Bon rapport qualité/prix
Bien situé. Belle vue de la terrasse. Peut-être brouillant étant donné la configuration des chambres ( cours intérieur commune). Ratio pour ceux avec Salle de bain partagée faible. Problème si l'hôtel est plein.
Tanggapan dari Casa Santa Lucía Hotel pada tanggal 15 Mei 2017
Ce fut un plaisir de vous accueillir à Casa Santa Lucia Hôtel. Nous travaillons sur le meilleur de nos services, pensant toujours à nos clients. Votre avis est très important pour nous. Merci pour votre commentaire.

10/10 Sangat Bagus

RICARDO ROMAN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Extraordinario :D Fantástico :D