"We travel a lot, particularly to cities for live sport and chose this hotel mainly due to location and the high review ratings. Unfortunately our experience was not great. The main issue with this hotel is the ever present sewage / drainage smell. We noticed it in numerous locations; the main bar / breakfast room, in corridors, lifts and also our room. When we reported it we were told it was an ongoing issue with Bordeaux which we had not noticed on our trips out or when exploring the city. We mentioned it again at check-out and were given the same reason. My personal view is that the internal drainage system / pipework within the building is probably not well maintained or cleaned! We were offered another room but we chose to stick with the room we had as we only had 2 nights left and as mentioned above we did not think the issue was specifically related to the room.
The breakfast was expensive for a buffet considering no option to order freshly cooked food. You could however order fried or boiled eggs if required.
Positives were the room size (we had a corner room with king size bed). Location. Great for tram to travel from the airport and around Bordeaux and we also liked the access to the kitchenette where there are cold drinks and biscuits available for free."
"Hotel very handy for the tram and the Stade Atlantique. Room large and clean, but no fridge, and toilet separate to bathroom and without a basin. Decor nicely done in mid-century modern, to match the building's age. Breakfast could have been slightly better organised and staffed. Gym area had a few cardio machines and small dumbbells, and the swimming pool (outdoor, opened the day we arrived) was accessed via a narrow walkway on the outside of the 1st floor so I didn't bother looking!
The area is just hotels and restaurants, and the conference centre. I can't imagine a similar place in the UK without a convenience store of some kind but there wasn't anything close by. "
"Très déçus de notre séjour de 2 nuits au Grand Tonic Hôtel & SPA. Cet hôtel ne mérite clairement pas ses 4 étoiles.
Dès la première chambre, nous avons constaté des murs abîmés, des finitions moisies et un état général loin du standing attendu. Nous avons même pris une chambre Deluxe pour la deuxième nuit en pensant avoir une meilleure expérience, mais à part les toilettes séparées de la salle de bain, il n’y avait aucune réelle différence.
Beaucoup de points négatifs : bruit constant, très mauvaise isolation (on entend tous les bruits du couloir dès le matin), télévision qui ne fonctionne pas, café vraiment mauvais… Résultat : un séjour loin d’être reposant et très fatigant.
Concernant la piscine, énorme déception également : elle est minuscule comparée aux photos mises en avant par l’hôtel, qui sont clairement trompeuses. En plus, l’eau était froide, ce qui n’a pas du tout rendu le moment agréable.
Nous avions choisi cet hôtel pour un week-end en amoureux, mais malheureusement l’expérience a été très décevante du début à la fin."
"Clean room with kitchenette, large bathroom, very convenient location for public transportation to city or walking . Hotel has excellent breakfast for a small fee. definitely will stay here again."
"Great quick check in!room spacious!and clean!Great shower!instant hot water!only thing is no door on shower!design fault i never understand!step out of shower and floor wet??breakfast good also!though if everyone turns up at same time!queues form!not gd otherwise no problem booking again!only really 5mim walk from st jean station!through hall 3!!!and passs carrefour supermarket!and bus stop for alsa etc!"
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