Search Hotels Near Arco de Santa Maria, Burgos

"Amazing view from the room"

"Was next to cathedral and old town. The room was very large (three seperate areas). Parking was in the hotel and the breakfast was very good. The hotel needs some upgrading particularly the bathroom. This looks to be a hotel that was exceptional but is in need of an upgrade. The A/C and the TV did not work which was annoying but not a huge issue. With a little bit of attention this could be (or return to) a 4 or 5 star hotel."

"Excellent location, walking distance to main attractions "

"Hotel is on a very busy road. No parking available on-site, so had to unload luggage and hold traffic up. Public Car Park not too far away but disappointing not to be able to park at Hotel. Only 1 member of staff on Reception so he was a little overworked, but very pleasant. Public areas recently refurbed and very nice. Room was nice enough with a comfy bed. However, a little overpriced for what it was. Supposed to be De-Luxe. Coffee machine with no Coffee. Room very warm. Adequate bathroom. Poor service in the restaurant and no-one manning the bar. Nowhere to relax in the bar area and just have a drink. Cafe area had nice seating but vending machines for refreshments! Nice enough place but probably wouldn't return, although the location for City is excellent."

"We were there extra early and they checked us in because they seen we were tired. Great people and concern about there clients "

"Excellent service. Beautiful restaurant. "

"Location ok.Self check in so no staff on site"

"On booking I outlined that the trip was to celebrate our anniversary. I booked a non smoking club room on a higher floor What we got was a disability room that smelt of odour or smoke with curtains hanging of their hooks, a seat that had multiple cigarette burns And some stains on the toilet seat. We pointed this out at reception and they sent up cleaning staff who sprayed the curtains and room with air freshner and left. We left to go sightseeing for a couple of hours and then returned to a still quite smelly room. I agai went to reception and complained to a women with purple hair who spoke to me in a very uninterested ambient manner saying you booked a basic room what else do you expect I replied saying that my booking was for a club room and my expectation was for clean one free of tissue I mentioned. She then said I got a high room and there was nothing she could do."

"Everything was great, room was well done with plenty of space. Felix on the front desk was great. Bar staff were very good and the driver very helpful. Great stay."