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Ulasan untuk Hotel Boutique Villa Elisa

3.5 out of 5
Hotel Boutique Villa Elisa
Manuel Ugarteche 401, Parque Selva Alegre, Arequipa, Arequipa

Ulasan

9,6

Sempurna

Penilaian 10 - Sangat Bagus. 81 dari 97 ulasan" "
Penilaian 8 - Bagus. 13 dari 97 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 97 ulasan" "
Penilaian 4 - Buruk. 3 dari 97 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 97 ulasan" "

9,8/10

Kebersihan

9,8/10

Staf & layanan

9,2/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Raul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Unique home like experience. We would be happy to go back
Menginap 8 malam pada bulan Desember 2023

10/10 Sangat Bagus

Tanno

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023

4/10 Buruk

Carolina

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Angela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff and owner Jean Louis were very engaging, thoughtful and accommodating. The garden grounds were serene with humming and other birds flitting about. We took advantage of the hot jacuzzi tub that overlooked the grounds. Perfect after a full day at Colca Canyon. Walking distance to plaza de Armas and all the highlights! The on-site chef did not disappoint, we enjoyed everything experienced, especially the chicken courses. We will absolutely come back and highly recommend this peaceful boutique hotel at the edge of everything Arequipa. Angie and Craig
Menginap 4 malam pada bulan September 2023
Tanggapan dari Recepción pada tanggal 15 Okt 2023
Thank you so much for your kind comments :)We are waiting for you in this your house ...

10/10 Sangat Bagus

Rossana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice service.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Recepcion pada tanggal 15 Agu 2023
Muchas gracias por visitarnos, lo esperamos para su próxima visita.

10/10 Sangat Bagus

Ravi

Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Luis Agustin, San Pedro Garza Garcia

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is the second time I stayed here. Simple, good service, nice people
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Equipo Villa Elisa pada tanggal 15 Jul 2023
Muchas Gracias Sr. Agustin,Encantados de siempre poder atenderlo :)

10/10 Sangat Bagus

Rudimar

Menginap 4 malam pada bulan Desember 2022
Tanggapan dari HBVE pada tanggal 12 Jan 2023
Estimado Rudimar,Muchas gracias por compartir su puntuación con nosotros, esto nos motiva a seguir trabajando y mejorando.Esperamos que vuelva a visitarnos. Considere Villa Elisa su casa.Saludos.

10/10 Sangat Bagus

elbia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice cozy hotel with gorgeous gardens 15 mins walk to Plaza de Armas. Would definitely recommend.
Tanggapan dari HBVE pada tanggal 28 Nov 2022
Dear ElbiaThank you very much for sharing your comment. You, our guests, are our motivation to continue working and improving. We hope to see you soon again.

8/10 Bagus

Selma

Menginap 4 malam pada bulan November 2022
Tanggapan dari Villa Elisa pada tanggal 19 Nov 2022
Estimada Selma, muchas gracias por la calificación que siempre nos ayuda a mejorar, siéntanse bienvenidos de volver siempre a Villa Elisa.

10/10 Sangat Bagus

Agnieszka

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Great place to relax
Beautiful villa with lovely garden full of flowers and hummingbirds and with jacuzzi. The staff was very helpful and friendly as well. We had an amazing time staying at the hotel. It is a bit of the main square but it’s well worth the walk.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Villa Elisa team pada tanggal 21 Okt 2022
Dear Agnieszka,It was a pleasure having you stay with us, we appreciate your kind comments and we hope to see you again at the Hotel, always feel welcome.

8/10 Bagus

Rossana

Menginap 3 malam pada bulan September 2022
Tanggapan dari HBVE pada tanggal 26 Des 2022
EstimatedThank you very much for sharing your rating.We hope you visit us againBest regards

8/10 Bagus

Eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2022
Tanggapan dari HBVE pada tanggal 11 Sep 2022
Dear EricWhat a joy that your stay with us has been pleasant. You were fantastic guests. Please think of us as a new family and we hope you will visit us again.Good luck and keep enjoying your trip through our Peru.

8/10 Bagus

Philippe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
belle villa dans un quartier résidentiel
Du charme, à qq minutes à pied du centre historique, excellent petit déjeuner, dommage que la piscine soit en maintenance
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari HBVE pada tanggal 11 Sep 2022
Dear Philippe, we are pleased to know that your stay with us was pleasant. You were lovely guests.As for the pool, yes, unfortunately it had a problem that could put you in danger. Currently we have already solved the problem, we hope that you will visit us again, we will make sure that you can enjoy our pool. Best regards.

4/10 Buruk

Ismael Fernando

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Visité con mi familia en invierno, la propiedad es bonita, sin embargo la atención es deficiente, se puede ver que priorizan los recursos sobre la buena atención del cliente, el cuarto no tiene calefacción (pasas frío en la noche en invierno), el desayuno es pobre, atención lenta y falta capacitación del personal.
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Jean-Louis GELOT pada tanggal 14 Sep 2022
Estimado Ismael,Su comentario nos sorprende y no es consistente con los comentarios de otros huespedes. Hemos discutido sus puntos con nuestro personal .Durante su estadía , teníamos desayuno buffet muy completo. En relación al frio, tenemos calefactores eléctricos a disposicion de huéspedes. Saludos cordiales,

10/10 Sangat Bagus

Itzhak, JAMICA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely place, peaceful. Walking distance from the center, but out of it. The staff and the owner are very helpful
Menginap 4 malam pada bulan Juli 2022
Tanggapan dari HBVE pada tanggal 21 Jul 2022
Dear Itzhak, we are pleased to know that your stay with us was satisfactory. You and your wife were lovely guests. We hope to see you again here.

8/10 Bagus

ALASTAIR, Saint Louis

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

Mary Ann

Menginap 2 malam pada bulan Mei 2022
Tanggapan dari HBVE pada tanggal 8 Mei 2022
Thank you for qualifying the service of our hotel, we are happy to know that your stay was satisfactory, we hope to see you again very soon. Arequipa has many places that you should know. Best regards.

10/10 Sangat Bagus

Javier

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
La ubicación es muy tranquila y una zona bonita, el servicio que ofrecieron siempre fue con una sonrisa, muy cerca del centro sin el bullicio que allí hay.
Menginap 2 malam pada bulan April 2022
Tanggapan dari HBVE pada tanggal 6 Mei 2022
Estimado Javier, estamos muy agradecidos por sus comentarios, nos alegra y llena de satisfacción saber que su estadía con nosotros fue muy buena. Por favor, vuelva a visitarnos, estaremos contentos de recibirlo.

10/10 Sangat Bagus

Luis, San Pedro Garza Garcia

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice old bug house refurbished as an hotel. Staff was very friendly and helpful
Menginap 1 malam pada bulan April 2022
Tanggapan dari HBVE pada tanggal 12 Apr 2022
Estimado Luis, Muchas gracias por su comentario. Nos agrada saber que le gustó mucho el hotel, esperamos vuelva nuevamente por Arequipa. Tiene que probar nuestra piscina jacuzzi. Saludos.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
BonitA experiencia.un lugar muy acogedor
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Recepción pada tanggal 11 Jan 2022
:) gracias por sus amables comentarios ... esperamos que vuelva pronto.

10/10 Sangat Bagus

Diego

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fue increíble, excelente servicio, definitivamente volvería.
Menginap 2 malam pada bulan Desember 2021
Tanggapan dari Recepción pada tanggal 11 Jan 2022
:) gracias a sus comentarios nos empeñamos en mejorar constantemente. Lo esperamos con todo gusto.

10/10 Sangat Bagus

Laura, Gilbert

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A really beautiful property. The rooms are well accommodated, very clean, and comfortable. The staff is amazingly helpful. They arranged my COVID testing onsite to facilitate my return to the US, which was very helpful since I don’t speak the language and wasn’t sure how or where to get the testing. With COVID, they don’t allow meals at the restaurant, but provide full room service for all meals and the food is excellent. I’m really grateful I chose to stay here at the end of my trip. Highly recommend.
Menginap 2 malam pada bulan Desember 2021
Tanggapan dari Recepción pada tanggal 11 Jan 2022
Dear Laura, a pleasure to serve you. We were delighted to meet you :) We hope to see you soon

4/10 Buruk

Amy

Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2021

10/10 Sangat Bagus

Susana F Gil

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service, very relaxing, super clean, excellent food menu, but above all very friendly staff
Menginap 1 malam pada bulan November 2021
Tanggapan dari Recepción pada tanggal 11 Jan 2022
Thanks for your feedback. These encourage us to keep improving :)

10/10 Sangat Bagus

Catalin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2021
Tanggapan dari Recepción pada tanggal 11 Jan 2022
Thank you for your appreciation :)

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very large and cozy room, super relaxing jacuzzi, excellent dinner. I also spoke with the owner, he is a very hospitable man with a very interesting life story. I highly recommend.
Menginap 1 malam pada bulan Desember 2020

10/10 Sangat Bagus

Claudia, Wisconsin, USA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good Service, clean a beautiful hotel for the price.
Menginap 3 malam pada bulan Desember 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We arrived early, we were going to just ask if they could storage our luggage until check in time. We did not even ask for early check in when the owner came himself to tell us that we could get in as soon as they finished cleaning a room that was just emptied if we wanted. It was such a relieve. The staff is so educated and cordial. It’s the second time I stayed there. The pisco sour is the best.
Menginap 1 malam pada bulan Maret 2020

10/10 Sangat Bagus

BA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It had the most beautiful inner courtyard garden. The breakfast was superb. The owner was fantastic; knowledgeable, helpful, multilingual and very nice.
Menginap 4 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful establishment would stay again Great location
Menginap 2 malam pada bulan Februari 2020

10/10 Sangat Bagus

Valeriy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari JL pada tanggal 12 Feb 2020
Hello Valeriy .. Thanks a lot . Pleased to see that you enjoyed your stay . All the best .

8/10 Bagus

BigB, Montreal

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really enjoyed our visit with Jean and his staff. They were pleasant and informative. The property is old but full of character. The breakfast basic. The location pleasant but a bit far from the plaza.
Menginap 4 malam pada bulan Januari 2020
Tanggapan dari Jean-Louis pada tanggal 30 Jan 2020
Thank you very much for your comments . Wish you all the best ...

10/10 Sangat Bagus

Roland

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Calm setting for a relaxing stay.
The owners and staff are attentive and good-humored and the garden setting is spectacular. The rooms are comfortable and quiet. The hotel is close to beautiful parks and within walking distance of the historic district. A spicy fish dinner was delicious as was the buffet breakfast.
Mildly spicy fish was delicious!
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Jean-Louis pada tanggal 25 Jan 2020
Thanks a lot Roland for your feedback . Please to see that your stay was enjoyable . See you again ..! All the best

10/10 Sangat Bagus

Bri, California

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved the smell of roses as I walked in and they have a lovely garden area. I would recommend this place to anyone.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Jean Louis pada tanggal 15 Jan 2020
Thanks lot for sharing our garden perfumes ! :) Looking for to seeing or your friends again. all the best

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful hotel in a quiet neighborhood
The hotel is located in a quiet neighborhood near a large park, a short walk to the city center. The room is comfortable with a terrace looking over the lovely garden. We had breakfast in the sun room with a beautiful garden view, and saw hummingbirds too. Staffs are very helpful, answered all our questions.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Jean-Louis, owner pada tanggal 3 Jan 2020
Hello, Thanks a lot for your comment . Pleased to see that you had a nice stay . Come back !

10/10 Sangat Bagus

Eric

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Endroit parfait pour se reposer et profiter d'Arequipa dans un cadre agreable. L'hotel est parfaitement situé, 15 minutes a pieds du centre historique. L'equipe de l'hotel Villa Elisa a largement contribué aux bons moment passé dans la ville blanche! Je recommande a 100% !
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Jean-louis pada tanggal 29 Des 2019
Merci Eric pour le super commentaire ! Bonne continuation et MEILLEURS VOEUX 2020

8/10 Bagus

Diane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super place! Parfait
Menginap 1 malam pada bulan November 2019
Tanggapan dari Jean-Louis pada tanggal 29 Des 2019
Merci beaucoup pour votre appréciation. Revenez ! BONNE ANNÉE 2020

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan November 2019
Tanggapan dari Jean-Louis pada tanggal 29 Des 2019
Thanks a lot. Happy 2020!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful stay!
Beautiful hotel in a pleasant quiet neighbourhood yet close to the main plaza & attractions. The room, staff, property, garden, breakfast were all top notch. The owner was extremely helpful. Would highly recommend this hotel.
Menginap 2 malam pada bulan November 2019
Tanggapan dari Jean-Louis pada tanggal 13 Nov 2019
Thanks a lot for sharing your experience. Very much appreciated! Trust all fine with you . Best !

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2019
Tanggapan dari Jean-Louis pada tanggal 13 Nov 2019
Thanks a lot for your appreciation. All the best

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay before and after our wedding
Amazing and personal service! We stayed here before and after our wedding and everything was top notch. The owner and staff treat you like family. Would definitely recommend to anyone for a quality, quiet stay 10 minutes from city centre with a variety of food and delicious buffet breakfast.
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Jean-Louis pada tanggal 2 Nov 2019
Thank you Paul . Pleased to read your comments All the best in your new life

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Jean-Louis pada tanggal 2 Nov 2019
Thanks a lot ! All the best

10/10 Sangat Bagus

Christian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bien situé, calme et confortable.
Très bonne situation, endroit très calme, bel accueil. Le déjeuner est bien garni et le dîner était excellent
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Jean-Louis pada tanggal 3 Nov 2019
Merci pour votre commentaire. contents de voir que tout s'est bien passé.. Bonne contiinuation

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan September 2019
Tanggapan dari Jean-Louis pada tanggal 2 Nov 2019
5/5 , we like this :) Thanks a lot, appreciated .

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
We arrived very early in the morning are we were able to check in straight away. We were even offered breakfast! They also provided 2 packed breakfasts for the following 2 mornings. Staff were excellent. It was a 10 minute walk from the centre of Ariquipa which meant it was very quiet.
Menginap 2 malam pada bulan September 2019
Tanggapan dari Jean-Louis pada tanggal 2 Nov 2019
Thanks a lot for sharing your comments All the best

10/10 Sangat Bagus

Odej

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tolles, ruhiges Hotel in sicherer Umgebung
Ein wenig abseits des Stadtzentrums, ca. 15 Minuten zu Fuß. Aber sehr schöne Gegend, tolles Zimmer, super Badezimmer, tolles Frühstück. Empfehle es ohne zu zögern
Menginap 1 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Vincent

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best in Arequipa - perhaps anywhere
Fantastic. Fantastique. Fantastico. Ausgezeichnet. I have traveled to 6 continents and dozens of countries, and this hotel is in my top ten. This is the place you want to stay in Arequipa. The location is unrivalled - quiet, yet quite close to the Plaza de Armas and myriad other attractions. The service is spectacular. Breakfast is a morning feast. Bed was comfy, the shower excellent, and the decor delightful. This is a 15 on a scale of 1 to 10. Don't look elsewhere - you have found the hotel you want in Arequipa.
Menginap 4 malam pada bulan Agustus 2019

8/10 Bagus

mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good location in a lovely town
We thoroughly enjoyed in our stay in the lovely city of Arequipa. The Villa Elisa provides a great base for a visit. It is near a very nice park, and about a 10-15 minute walk from the main square - all of which felt very safe day and night. The hotel has a lovely garden, where humming birds come to feed, and which has a number of shaded areas to enjoy. The VIP rooms are spacious and comfortable with good sized beds and a jacuzzi bath. The double rooms are also spacious although the bed was too small for us -although listed as a queen it was more of a regular double and the hotel changed the room for us without a problem, although at an additional charge. We found the service a little mixed. The breakfast staff was fantastic. We didn't realise until our final day that breakfast finished at 09.00- very early compared with what we are used to on our travels, and we kept turning up after 10.00, thinking we were maybe a few minutes late - we only realised on the final morning our mistake, when we realised they had been keeping the breakfast open specially for us. Our sincere appreciation to the lady who serves in the breakfast room - she is a fantastic credit to the hotel. The staff who organised an excellent doctor for us when my wife was ill were also wonderful. The reception staff generally though were not quite so good - not bad just not quite so good. All in all, a nice stay and if you enjoy small hotels you are likely to enjoy the Villa Elisa
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Jean-Louis pada tanggal 15 Agu 2019
Thank you Mark for the comments . I am pleased that our receptionists could help you with a doctor assistance and that your wife felt better . You are correct , we are very flexible with breakfast and always keep fresh fruits, cook eggs on demand even late at the room Wish both of you all the best . Regarding beds, correct, you had booked a double room with a true queen size bed . We are pleased that we could accomodate you in a VIP room with a true king size bed, jacuzzi,.....

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Jean-Louis is an excellent host, who cares about his guests comfort and experience in visiting his hotel.
Menginap 2 malam pada bulan Juli 2019