"Good and not so good so , read on. All of the staff were sweet , polite , friendly and extremely helpful. The property was very well maintained, clean and neat , but the parking was limited because all five of the canyon hotels are closed due to the water crisis, which explains why all of the outer canyon hotels are fully booked every day. According to the reports, the water service will be fully restored up in the Canyon to all facilities. Hotels restrooms, and watering stations by the end of September 2026, because engineers are already working on it. The continental breakfast was a great way to start your day before going up to the Canyon and even though there was only one egg option, in the way of a vegi Omelette, and no meat options at all, it was more than adequate to start your day fully fueled and ready to explore one of the seven natural wonders of the world. The dining area is huge, but always busy and full from 6:30 to 9:30, so get down there early.
Now, for the not so good regarding the hotel. The air conditioner was inoperable when we arrived but they quickly replaced it after we reported the problem.
The Direct TV cable service was useless and did not work at all throughout our 4 day stay. I highly recommend that you bring your streaming stick, like a Roku or Amazon Fire Stick as we did, to avoid problems and channel limitations. The free wifi was very strong and adequately supported our streaming stick phones and mobile devices."